5 of 5 Permanent CRM Analyst Jobs in London

CRM Business Analyst - Remote (UK) - c£47K A well-established organisation is looking for an experienced CRM Business Analyst to support a major CRM transformation programme. You'll work closely with business stakeholders, technical teams and implementation partners to gather requirements, improve processes … deliver scalable CRM solutions that enhance customer engagement and operational efficiency. This role offers the opportunity to influence a large-scale digital transformation from discovery through to delivery. Key Responsibilities Gather and document business and technical requirements Facilitate workshops and stakeholder engagement sessions Produce user stories, process maps ...

Explore the opportunity to make a significant impact as a CRM Business Analyst in a flexible, hybrid work environment.In this role, you will engage with Dynamics 365 CE to analyze and optimize customer relationship management strategies. We are looking for a detail-oriented candidate who thrives … collaborative settings and is eager to use their analytical skills to drive innovation.Key skills required:- Strong experience with CRM systems, particularly Dynamics 365 CE - Proficiency in data analysis and reporting tools - Excellent problem-solving and critical-thinking abilities - Strong communication skills to effectively convey insights to diverse stakeholders - Ability ...

technology professionals into a single global function – powering the future of our agencies and clients. As part of this, we are delivering a global CRM transformation, consolidating multiple legacy platforms into a single Microsoft Dynamics–based solution. This programme will simplify our tech landscape, enhance client visibility, and enable … functions to understand current processes, systems, pain points, and opportunitiesElicit, analyse, and document business requirements, use cases, and user stories aligned to the global CRM visionSupport the design of future-state global CRM processes in partnership with the CRM Functional Lead and Design AuthorityEvaluate market, agency ...

exciting journey of growth and transformation – and we'd love you to be part of it. The opportunityWe're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition.Supporting categories across the Avios Retail Domain, you'll use customer, behavioural … commercial data to influence trading, marketing and CRM strategy, ensuring we're delivering the right products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering ...

phases of project(s) to clientAwareness of product roadmaps and the content of future releases of D365 CE in functional areas.About youAs an experienced CRM Functional Consultant professional, you will be skilled with in end-to-end implementations within an Agile ways of working environment as well … oversee meetings, requirements sessions and workshops, and present to C-Suite stakeholdersKnowledge and understanding of capabilities of D365 CE functional areasUnderstanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutionsUnderstanding of Microsoft Dynamics CRM Accelerators, industry ...