1 to 25 of 29 Permanent CRM Manager Jobs in London

a pivotal role in helping large organizations reduce their environmental impact and achieve sustainability goals. Location: West London - Hybrid Working 3:2 and Flexi working They're seeking a CRM Manager to spearhead their HubSpot platform optimization during an exciting period of digital transformation. This is a strategic role where you'll work alongside industry-leading experts … to build a best-in-class CRM that drives growth, insight, and exceptional customer engagement. AS CRM MANAGER YOUR RESPONSIBILITIES WILL INCLUDE: Own end-to-end management HubSpot CRM platform, ensuring optimal performance and data quality across all business functions Build advanced dashboards, reports, and automations that drive business insights and operational efficiency Establish robust … data governance policies ensuring GDPR compliance and cross-functional process alignment Partner with Sales, Marketing, Customer Service, and Technology teams to translate business needs into scalable CRM solutions Lead continuous improvement initiatives, user training, and system integrations to maximize platform ROI THE IDEAL CRM MANAGER WILL HAVE: Minimum 4 years' proven experience managing and optimizing HubSpot More ❯

About the role CRM Manager At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places … where people and planet prosper. Due to our continued growth strategy, we are looking to recruit a CRM Manager to join our Sales Team covering both the West Midlands (Worcester) and South West (Bristol) regions As CRM Manager you will act as the Area/Regional lead on the CRM system and information … of training, ensure that all sales management team and MDs are able to generate and run regular reports. Provide on-going guidance and support to all users of the CRM system. To generate and run ad hoc reports on all aspects of the data as and when requested by the sales management team. Act as Area/Regional representative More ❯

S ENIOR CRM & DIGITAL MARKETING MANAGER - LONDON UP TO £70,000 THE COMPANY We are working with a renowned travel business on a strategic CRM hire. THE ROLE The successful Senior CRM & Digital Marketing Manager responsibilities will include: Lead and evolve the CRM and digital performance strategy across paid and owned channels … Manage and develop a team of 5 (CRM Manager, CRM Executive, Digital Marketing Specialist, Social Media & Content Manager, Content Executive) Work closely with the Head of Marketing & Digital and Senior Manager for Brand & Campaigns to ensure alignment across the wider team Oversee relationships with external agencies, particularly paid search Champion a more … coordinated approach to customer communications across CRM and digital Leverage internal and third-party data sources to inform segmentation, targeting, and personalisation YOUR SKILLS AND EXPERIENCE The successful Senior CRM & Digital Marketing Manager will have the following skills and experience: A blend of CRM and performance marketing experience-comfortable spanning both areas strategically Strong data More ❯

We have big plans for the next three years within our current brands, and we want you to be part of that. We are keen to appoint a Junior CRM Manager to support the Manager in driving the delivery and development of our customer retention and acquisition activities across all of our brands and markets. … a great opportunity for an experienced Performance Marketing Professional to take the next step in their career within CRM. What you will be doing Duties and responsibilities as Junior CRM Manager will include: Create and execute a plan for customer retention to improve loyalty, reduce churn, and optimise LTV, in-line with business goals. Work collaboratively with … KPIs in line with business targets, ensuring the automation of weekly, monthly, and periodical reporting supports effective data-led decision making. Who you are: To be successful as Junior CRM Manager, you will have the following skills and experience: CRM specialist with experience managing and optimising CRM campaigns for retail businesses with a global footprint. More ❯

CRM ManagerLondon (Hybrid)£50,000-£60,000 THE COMPANY A well-known consumer financier is seeking a CRM Manager to join their new Growth team! THE ROLE As the CRM Manager, you will work on the end-to-end campaign lifecycle, specifically focused on new or lapsed customers, offering you the chance to … greater personalisation from both a B2B & B2C perspective. You will use Braze and work closely with Data & Analytics professionals in the role YOUR SKILLS AND EXPERIENCE End-to-end CRM experience; Braze experience preferred but not essential Automation experience THE BENEFITS £50,000-£60,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne More ❯

CRM MANAGER (HUBSPOT) HYBRID – LONDON SALARY UP TO £45,000 THE COMPANY This well-renowned business in the healthcare/pharma space is hiring for its first-ever CRM professional, and it’s a huge role for them! THE ROLE As a CRM Manager, you can expect to be involved in the following More ❯

CRM MANAGER (HUBSPOT) HYBRID – LONDON SALARY UP TO £45,000 THE COMPANY This well-renowned business in the healthcare/pharma space is hiring for its first-ever CRM professional, and it’s a huge role for them! THE ROLE As a CRM Manager, you can expect to be involved in the following More ❯

Job Description - CRM Manager () Job Description CRM Manager - ( ) Description About MoneyGram We're rebuilding one of the most trusted names in fintech-and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're entering our most exciting chapter yet: a full-speed, full … re looking for bold operators and builders ready to run at this opportunity, shape the future of a scaled business, and leave their mark. What You'll Do Own CRM planning and execution for a group of markets, including campaign strategy, channel mix, and messaging cadence. Design, build, and deploy campaigns across lifecycle stages using Email, SMS, and Push … ensuring quality, consistency, and performance. Partner cross-functionally with performance, product, creative, data, and regional teams to align CRM with broader growth priorities. Mentor analysts and support cross-team development, bringing operational clarity and creative quality to the execution process. Lead A/B testing and experimentation across content, targeting, and journeys-using insights to continuously improve customer engagement. More ❯

CRM Manager Department: Marketing Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our London Bridge office At Uswitch, our goal is to be the UK's favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and insurance. As we continue to grow and expand our services … team that is transforming the way consumers navigate their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web … analytically minded, and enjoy capturing the hearts and minds of our customers through creative, engaging communications that drive loyalty and long-term value. Although the role sits within our CRM team, you'll also play a key role in the Utrack Product team - a fast-growing service, spanning both our App and Account experiences, helping UK consumers track and More ❯

CRM Manager Digital Marketplace Salary: £60,000 £70,000 + benefits Location: West London | Full-time in office Ever find yourself imagining how to guide someone from that first curious click to a lifelong obsession? The sort of person who doesnt just think about email open rates, but about how every touchpoint can make someone feel more … connected? As the product youre marketing through your CRM programmes will be centred on passion and obsession. Not anything boring. Were talking the kind of products the people who buy them know a lot about, have a real enthusiasm for, and are willing to spend an awful lot of money on! Who youll be joining will be a growing … lifecycle. Its a brand loved by a passionate, global community of collectors and enthusiasts - people who care deeply about design, craftsmanship, and stories. Here, youll build and lead the CRM strategy that turns first-timers into loyal fans. Youll create thoughtful, personalised journeys that keep people coming back, and youll see a direct line between your work and real More ❯

represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the … number one betting and casino products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from More ❯

represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the … number one betting and casino products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from More ❯

CRM Database Manager - Leading Media Organisation Location: Central London (Hybrid - 3 days onsite, 5 days during probation) Salary: £40,000-£45,000 + excellent benefits Type: Full-time, Permanent A highly regarded media company in the healthcare and life sciences space is seeking a CRM Database Manager to join its collaborative and forward-thinking … marketing team. This is a newly created role with full ownership of the CRM - perfect for someone ready to make a real difference. The Role: As the go-to CRM expert, you'll manage the platform day-to-day, ensure clean and compliant data, improve segmentation and workflows, and help drive marketing performance. You'll be a key … player in supporting campaigns and providing valuable insights across the business. What You'll Do: Take ownership of the CRM system (HubSpot) Manage and maintain clean, GDPR-compliant data Support campaign reporting and performance insights Optimise workflows and segmentation strategies Work closely with stakeholders across multiple teams What You'll Bring: Hands-on HubSpot experience - segmentation, workflows, reporting Strong More ❯

CRM Database Manager - Leading Media Organisation Location: Central London (Hybrid - 3 days onsite, 5 days during probation) Salary: £40,000-£45,000 + excellent benefits Type: Full-time, Permanent A highly regarded media company in the healthcare and life sciences space is seeking a CRM Database Manager to join its collaborative and forward-thinking … marketing team. This is a newly created role with full ownership of the CRM - perfect for someone ready to make a real difference. The Role: As the go-to CRM expert, you'll manage the platform day-to-day, ensure clean and compliant data, improve segmentation and workflows, and help drive marketing performance. You'll be a key … player in supporting campaigns and providing valuable insights across the business. What You'll Do: Take ownership of the CRM system (HubSpot) Manage and maintain clean, GDPR-compliant data Support campaign reporting and performance insights Optimise workflows and segmentation strategies Work closely with stakeholders across multiple teams What You'll Bring: Hands-on HubSpot experience - segmentation, workflows, reporting Strong More ❯

importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Senior CRM Manager role is responsible for overseeing all CRM initiatives and KPIs for a segment of our portfolio at HeliosX. This position is crucial for our continued … success with our recent rapid growth and international expansion! In this role, you will continuously revisit and refine our CRM strategy, ensuring it aligns with HeliosX's objectives through a data-driven and customer-centric approach. You'll work collaboratively with diverse teams including Product, Creative, Brand, Clinical, and Analytics to enhance our multichannel CRM programs and drive … to enhance customer satisfaction. Stay updated on industry trends and best practices, and support team upskilling. What you'll bring to HeliosX Proven background in senior direct-to-customer CRM roles or as a contractor within a subscription model. Proficient in Braze for CRM management. Skilled in delivering automated CRM lifecycle initiatives from strategy to execution and More ❯

A global investment management firm is hiring for a Salesforce CRM Manager in a newly created role in the business. This is a key hire for the firm's digital strategy over the next year. This role reports into the Head of Marketing Communications and is responsible for managing and developing the firm's global CRM strategy following the launch of the global Salesforce platform. Key responsibilities: Work with all business areas to define and agree the CRM platform (Salesforce) strategy Provide vision, leadership and advance the business and user requirements Support and accelerate the firm as a global centre of excellence for Pardot and Salesforce Suite Maintain relationships with senior management in all … business areas Develop annual budgets and plans for the support and development of the CRM Platform Lead a global CRM Working Group Our client is looking for a candidate with experience in supporting the Distribution business and driving a CRM strategy throughout the firm. Project management skills and a customer centric approach are ideal. Extensive knowledge of More ❯

CRM, DealCloud, Salesforce, Configuration, Platform Management A prestigious investment banking firm is looking for a CRM Platform Manager with deep configuration expertise in DealCloud or Salesforce. Sitting within a high-performing applications team, you'll own the day-to-day management and evolution of the DealCloud CRM platformdriving configuration, integration, and continuous improvement across the … on, configuration-heavy role ideal for someone who thrives on aligning systems with business strategy in a fast-paced, data-rich environment. Key Responsibilities: Take ownership of the DealCloud CRM platform, managing configuration, user roles, workflows, and customisations. Optimise platform performance by maintaining system integrations and monitoring reliability. Lead data migration from legacy systemsensuring high standards of accuracy, integrity … solutions. Deliver an effective change and release management process to support ongoing platform evolution. Provide training, documentation, and first-line support to ensure high user adoption. Stay ahead of CRM trends to advise on feature enhancements and new capabilities. Key Requirements: Solid CRM platform experienceDealCloud preferred, Salesforce a close second. Strong background in configuration, data structures, and system More ❯

CRM/CX Marketing Manager Chelsea, London | 5 days on site £50,000£63,000 base + 12% bonus + 9% pension + benefits Are you a CRM or CX marketing professional ready to take ownership of a global platform and shape how a brand engages with its customers? Were hiring a CRM/CX … heart of a dynamic in-house marketing team, offering the opportunity to work hands-on with enterprise tech like Emarsys and SAP. What Youll Do Own and manage the CRM platform (Emarsys), ensuring campaigns and automated programmes are delivered with precision and creativity Build and optimise workflows, audience segments, and reporting for both automated journeys and ad hoc campaigns … marketing, digital, and IT teams to deliver a world-class customer experience Drive reporting and performance analysis of campaigns, turning insights into actions Oversee data integration and hygiene across CRM, SAP, and external tools (APIs, imports/exports) Work closely with agency developers to QA, build, and launch personalised email and cross-channel communications Keep up to date with More ❯

As the Team Manager in CRM you will manage your teams and drive the CRM strategy in store, creating a client centric mindset with the team. You will elevate relationships with our top clients by leveraging different tools and with a focus on the Client Experience, and implement transversal strategies to recruit new, and develop existing … clientele. Profile ESSENTIAL DUTIES & RESPONSIBILITIES Embed a culture of CRM excellence in-store, driving and monitor the accurate capture of data Train and support the teams with their CRM skills, following up as appropriate to instill behaviours Animate the CRM tool (ICON) with relevant functionalities and content In collaboration with the wider Client Development Manager … OF ANALYTICS Share KPI reports with relevant Manager/team members Analyse clientele dynamics and identify opportunity for development Seize opportunities to further develop our approach to CRM, reviewing competitors to maintain best practice field Collectively play an active role in strengthening the proximity with out clients and contributing towards Clienteling projects as required MANAGE CLIENT FACING More ❯

CRM AND RETENTION MANAGER £55,000 LONDON - 3X A WEEK Please note, this company is unable to sponsor, and you must be a UK resident to apply THE COMPANY This fast-growing D2C subscriptions business is on a mission to shake up the supplement space, targeting mid-life women with natural alternatives to traditional menopause solutions. They … time to join a company combining purpose with rapid scale. THE ROLE Reporting into the Growth leader, this role is perfect for someone hungry to grow. You'll own CRM strategy and execution, working cross-functionally to build campaigns, optimise flows, and ensure the customer experience keeps subscribers engaged and loyal. You'll collaborate with agency partners, designers, product … This is a high-impact position with a clear path to grow into a more strategic, analytics-led role as the team scales. SKILLS + EXPERIENCE 3-5 years CRM experience, ideally in a D2C or fast-paced environment Proficient with segmentation, logic building, campaign management in a platform like Klaviyo Comfortable with Canva or Figma for light-touch More ❯

Senior CRM & CX Manager, Global CIX (Mat Cover) Ref #: W162740 Department: Data Analytics City: London State/Province: London Location: United Kingdom Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than … a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Job Title Senior CRM & CX Manager, Global CIX (Maternity Cover) Location London What began more than 50 years ago with a collection of ties has grown into an entire world, redefining … experiences at scale. This team manages all aspects of market research, customer segmentation, first party data build up and consumer activation (Acquisition and Retention) along the consumer journey (Media, CRM, Clienteling), for all brands and channels across our global organization. As part of the Global CIX organization, we are seeking an experienced, passionate and highly organised individual to join More ❯

Were looking for a CRM professional with a strong focus on process, accuracy, and data-driven delivery. As CRM & Data Marketing Manager, youll be responsible for the end-to-end delivery of customer marketing campaigns within our Direct to Consumer team. The role focuses on the operational execution of data-led communications, ensuring accuracy, compliance, and … planning, executing, and optimising campaigns using data and automation tools, with a focus on compliance and continuous improvement. What you'll be doing: Design, build, and manage multi-channel CRM campaigns, ensuring timely, accurate and compliant delivery Maintain the customer communications calendar across marketing and BAU activity Use customer data to build audience segments and automation workflows in Bloomreach … Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues with data, processes or campaign workflows Monitor campaign performance and provide insights to More ❯

About Prospero Group At Prospero Group, we're passionate about building technology-driven solutions to empower our people and our clients. As we embark on a major CRM transformation programme, we are looking for an experienced Project Manager to drive the successful delivery of our new Salesforce and Bullhorn systems across the organisation. This is a pivotal … role for a senior operator with the technical expertise and leadership skills to deliver change at scale. The Opportunity As the Project Manager for CRM Transformation, you will take ownership of Prospero's end-to-end delivery of our new CRM and system capabilities. Acting as the key interface between the business and technical delivery teams … you will manage all aspects of the programme from scoping and planning through to testing, go-live and change adoption. This role requires someone with a deep understanding of CRM platforms (Salesforce and Bullhorn), excellent stakeholder management skills, and the ability to operate strategically and tactically in a fast-paced environment. Key Responsibilities Lead CRM Transformation Projects Own More ❯

Job Benefits: Outside ir35 We are seeking an experienced Senior D365 Project Manager to lead a CRM upgrade from Microsoft Dynamics 2011 to D365 CE Online for a leading financial services organisation. This role requires strong project management skills, stakeholder engagement, and hands-on experience with Dynamics 365 Customer Engagement (CE) implementations. Key Responsibilities: Lead the end … to-end upgrade and migration from MS Dynamics CRM 2011 to D365 CE Online . Define project scope, objectives, timelines, and deliverables in alignment with business goals. Manage stakeholder expectations, working closely with senior leadership, business teams, and technical experts. Oversee third-party vendors, developers, and implementation partners to ensure project success. Mitigate risks, manage dependencies, and drive issue … change management and user adoption. Key Requirements: Proven experience managing D365 CE (Customer Engagement) upgrade projects , preferably within financial services. Strong understanding of Microsoft Dynamics 365, Power Platform, and CRM migration strategies . Hands-on experience with data migration, integrations, and cloud transformations . Ability to communicate complex technical concepts to non-technical stakeholders. Expertise in Agile, Waterfall, or More ❯

UK&I E-CRM and Automation Manager Office Location : Cheapside , London This role will benefit from our Hays Balanced Working agreement so will be based in our Cheapside office and from home. At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and … with UK&I brand and compliance standards. Performance & reporting Analyse performance metrics (open rates, CTR, conversion, etc.) and surface insights to improve campaign effectiveness. Report regularly to stakeholders, linking CRM activity to commercial outcomes. Ensure compliance with GDPR and all relevant data protection regulations. Tech & best practice Act as the SFMC lead for UK&I, ensuring the platform is … fully leveraged for audience segmentation, automation, and performance. Champion continuous improvement through data-driven testing and innovation in journey design. Keep up to date with CRM best practices and contribute to cross-regional knowledge sharing where relevant. Skills and Competencies Strong hands-on experience with Salesforce Marketing Cloud (especially Journey Builder, Email Studio, and Automation Studio). Proven ability More ❯