1 to 25 of 34 Permanent CRM Manager Jobs in London

CRM Manager | FinTech | HubSpot Specialist | High-Impact Role 🧑‍💼✨ Role: CRM Manager (HubSpot) Location: Central London - 5 days a week in the office Salary: Up to £45,000 🚀 Take full ownership of CRM strategy and execution 🤝 Collaborate directly with leadership and growing teams 📈 Play … a key role in scaling a fast-growing PropTech business. A leading FinTech lender based in London, is seeking a CRM Manager to take ownership of their HubSpot platform and drive customer engagement and operational excellence. The platform has already been successfully integrated, and the team is … actively using it, now they need a hands-on CRM expert to lead its development as the business scales. You'll work closely with leadership, ensuring HubSpot is optimised, fully adopted across teams, and continually improving as the company grows. What You’ll Be Doing: Take full ownership of More ❯

CRM Manager (Contract) Location: Remote UK Day Rate: £160 - £200 Per Day We're seeking a CRM Manager to join us on a contract basis, helping us elevate how brands engage with their communities and foster meaningful advocacy. In this role, you'll be … at the forefront of designing and optimising CRM strategies that drive loyalty, engagement, and long-term brand success. The Business Duel is a SaaS company on a mission to make Brand Advocacy the industry standard playbook for building brilliant retail brands. It was founded by world record breaking adventurer … brand experts and community builders, combining cutting edge brand expertise with seasoned SaaS experience. The Role Strategic Development: Lead the development and execution of CRM strategies that align with brand goals, enhancing customer engagement and loyalty. Implementation: Build, refine, and scale CRM workflows, campaigns, and touch-points, ensuring More ❯

re redefining the experience of buying and selling enthusiast cars and collectible watches globally. As we continue to scale, we're looking for a CRM Manager to help nurture, retain, and re-engage our growing community of buyers and sellers. The Mission We're seeking a commercially … minded, data-driven CRM Manager to own and optimise the customer lifecycle across both our platforms. You'll be responsible for building and executing CRM strategies that drive user activation, retention , and engagement, guiding customers from first touch through to becoming active sellers and repeat buyers. … planning and implementation of multi-channel journeys (primarily email), working closely with an Email Specialist under your management. The Challenge Develop and own the CRM strategy across Collecting Cars and Watch Collecting, supporting both seller and buyer journeys. Design and implement personalised onboarding, reactivation, and retention campaigns to drive More ❯

CRM Manager London (Hybrid – 2 days onsite) £50,000 DOE + Private Healthcare | Unlimited Holiday | Wellness Allowance | Enhanced Parental Leave About the Role We're hiring a CRM Manager to join a fast-growing, global talent solutions company that's redefining the recruitment industry … there's plenty of opportunity to make an immediate impact — the team is eagerly awaiting someone who can hit the ground running and own CRM strategy, systems, and delivery. Reporting into the Global Marketing Director, you'll also work closely with the COO and collaborate with a talented group … of marketers and C-Suite stakeholders. If you're a hands-on, data-led CRM pro who thrives in a fast-moving, people-first environment and wants to build something meaningful — we’d love to hear from you. What You’ll Be Doing Own and evolve the CRM More ❯

Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa Job Description: We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have … a strong background in Salesforce CRM, excellent analytical skills, and the ability to effectively communicate and collaborate with various team members. Responsibilities: Oversee the usage and performance of the Salesforce CRM platform within the organization Customize and configure Salesforce to meet the company’s needs and objectives Train … to use Salesforce and create user-friendly documentation and training materials Create and maintain reports and dashboards to track business metrics Develop and implement CRM strategies to enhance customer relationships Work closely with various teams to ensure Salesforce is effectively integrated with other systems Keep up-to-date with More ❯

The CRM Manager is responsible for the day-to-day administration, enhancement and optimisation of the Microsoft D365 Sales platform. This role supports Sales and Marketing teams by leading CRM enhancements and managing change processes, delivering improvements and ensuring a high level of user adoption. The … CRM Manager will take ownership of business analysis activities, including requirements gathering, user story creation and UAT coordination in collaboration with our IT team. What You'll Do: CRM Platform Management Act as the primary point of contact for D365 Sales ('CRM') and associated marketing … identifying opportunities for optimisation. Stay up to date with new Dynamics 365 features and functionality, recommending improvements. Support cross-functional teams by ensuring the CRM is effectively aligned with sales and marketing processes. Business Analysis & Change Management Analyse current business processes and systems to identify areas for improvement. Gather More ❯

Job Title: Junior CRM Manager Salary Range: £40,000+ 10% Bonus Location: London, Holborn (Hybrid) Our client is a fast-growing name in the hospitality sector, known for delivering premium experiences through innovation, style, and customer-first thinking. With a strong digital strategy and a culture rooted … in creativity, authenticity, and smart execution, they’re investing in best-in-class CRM systems to build deeper, more personalised relationships with their customers. Based in vibrant Holborn, their London HQ is a hub of collaboration, where commercial, tech, and brand teams work side by side to shape an … exciting future. The Junior CRM Manager will play a pivotal role in transforming the way customer communications are delivered and optimised. This hands-on role is ideal for someone ready to take ownership of CRM projects, improve customer journeys, and bring data to life across platforms More ❯

CRM Manager Department: Marketing Employment Type: Full Time Location: London Description Hybrid: 2 days per week in our London Bridge office At Uswitch, our goal is to be the UK's favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and … way consumers navigate their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across … the hearts and minds of our customers through creative, engaging communications that drive loyalty and long-term value. Although the role sits within our CRM team, you'll also play a key role in the Utrack Product team - a fast-growing service, spanning both our App and Account experiences More ❯

credit management service and have begun the next phase in our growth - expansion into 17 European markets over the next two years. The Role - CRM Manager Words really matter at Ophelos. We work in a heavily stigmatised industry, where people are often made to feel ashamed of … an AI-native company, we're rethinking how customer communications should work - making them more intelligent, personalised and automated. We're looking for a CRM Manager to join the marketing team and lead that transformation. You'll own our customer comms strategy across email, SMS and letter … don't expect you to tick every box, but experience in some of the following will help: Around 4-5 years of experience in CRM, customer lifecycle or customer marketing roles Strong understanding of CRM principles, with experience building journeys across email and other channels Confident writing empathetic More ❯

CRM Platform Manager, DealCloud/Salesforce London/Hybrid £highly competitive with bonus and bens CRM, DealCloud OR Salesforce CRM Platform Manager ideally with a background in DealCloud or Salesforce is sought by prestigious investment banking business. You will be an expert in … CRM platforms and data management ideally with a strong grasp of financial services business processes. This role will join the applications team and play a key role in managing and optimising their DealCloud CRM system and its integrations. Key Responsibilities: Oversee the day-to-day operation of the … of emerging technology trends to enhance platform capabilities. Maintain up-to-date documentation, including user guides and technical specifications. Key Requirements: Proven experience managing CRM platforms – either DealCloud or Salesforce – in an Investment Banking or Financial Services environment. Strong understanding of software development lifecycle, data management, and migration processes. More ❯

quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The Senior CRM Manager role is responsible for overseeing all CRM initiatives and KPIs for a segment of our portfolio at HeliosX. This position … is crucial for our continued success with our recent rapid growth and international expansion! In this role, you will continuously revisit and refine our CRM strategy, ensuring it aligns with HeliosX's objectives through a data-driven and customer-centric approach. You'll work collaboratively with diverse teams including … updated on industry trends and best practices, and support team upskilling. What you'll bring to HeliosX Proven background in senior direct-to-customer CRM roles or as a contractor within a subscription model. Proficient in Braze for CRM management. Skilled in delivering automated CRM lifecycle initiatives More ❯

soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we’re looking for a crm manager to join us on our continuous journey of true nourishment purpose to develop and execute the wagamama crm plans & campaigns … deliver 1% incremental LFL growth year in year out. it is your mission to constantly build the value of our customer database through effective crm and data management. you’ll need to combine strategic thinking with a passion for understanding customers and a hunger for executing with excellence, plus … blend some technical know-how. key accountabilities crm strategy development shape and deliver the crm strategy and plans, with a focus on footfall driving and maximising the commercial value of our guest database campaign ownership lead the development and execution of the annual crm calendar, with segmented More ❯

heart of our success! At QiH, we have created an energetic and target-driven culture and continuously invest in each individual. The Role Our CRM team is growing! We're on the hunt for a strategic yet hands-on CRM Manager to join our affiliate marketing … business in London. This is a fantastic opportunity for an ambitious and results-driven CRM professional who is ready to take ownership of both the big picture and the finer details. In this role, you will be responsible for shaping and executing our CRM strategy-balancing the optimisation … of existing campaigns with the introduction of innovative new approaches to improve engagement and performance. You'll lead the end-to-end management of CRM initiatives, from ideation and planning through to execution and analysis. Key responsibilities include campaign management and execution, rigorous A/B testing, performance reporting More ❯

CRM Platform Manager, DealCloud, Salesforce London/Hybrid £highly competitive with bonus and Benefits CRM, DealCloud, Salesforce CRM Platform Manager with a background in either DealCloud or Salesforce is sought by prestigious investment banking business. You will be an expert in CRM … grasp of financial services business processes. This role will join the applications team and play a key role in managing and optimising the DealCloud CRM system and its integrations. Key Responsibilities: Oversee the day-to-day operation of the DealCloud platform, ensuring seamless functionality and troubleshooting issues. Support system … of emerging technology trends to enhance platform capabilities. Maintain up-to-date documentation, including user guides and technical specifications. Key Requirements: Proven experience managing CRM platforms - ideally DealCloud - in an Investment Banking or Financial Services environment. Strong understanding of software development life cycle, data management, and migration processes. Excellent More ❯

A global investment management firm is hiring for a Salesforce CRM Manager in a newly created role in the business. This is a key hire for the firm's digital strategy over the next year. This role reports into the Head of Marketing Communications and is responsible … for managing and developing the firm's global CRM strategy following the launch of the global Salesforce platform. Key responsibilities: Work with all business areas to define and agree the CRM platform (Salesforce) strategy Provide vision, leadership and advance the business and user requirements Support and accelerate the … and Salesforce Suite Maintain relationships with senior management in all business areas Develop annual budgets and plans for the support and development of the CRM Platform Lead a global CRM Working Group Our client is looking for a candidate with experience in supporting the Distribution business and driving More ❯

CRM Marketing Manager Location: London (Oval), United Kingdom Type: Full-time Salary: £50,000- £57,500 Our Mission: Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That's why we … part of a high-growth start-up that is expanding rapidly in the UK and US markets! What you would be doing - Own the CRM and lifecycle strategy, including user segmentation and optimising user journey - Own key marketing channels including CRM and in-app messaging for both sides … of the marketplace (schools and supply teachers) - Responsible for planning and roadmap of the end-to-end CRM lifecycle including segmentation of customers - Monitor performance data for marketing mails and work closely with product on automated product emails - Setup and run A/B tests to identify new ideas More ❯

of openness and doing the right thing. Both for people and the planet. About the role We're looking for our first in-house CRM Manager to help us build stronger relationships with our customers. You'll take the lead on how we use email and other … Your work will help customers feel informed, supported, and confident every step of the way. What you'll be doing Design, execute, and optimise CRM campaigns to drive customer engagement, retention, and referrals. Develop personalised communication flows using audience segmentation and behavioral insights. Gain a deep understanding of our … journeys and KPIs throughout the funnel. Analyse and optimise campaign performance through A/B testing, sharing key learnings with the wider team. Maintain CRM data integrity by troubleshooting issues, refining automation flows, and ensuring seamless execution. Stay ahead of industry trends, best practices, and competitor strategies to ensure More ❯

to join us on this high-speed journey. We're looking for a highly motivated individual with a background in the technical side of CRM (email/push) and both an aptitude and a desire to grow their knowledge and skillset in a fast paced, yet supportive, environment. The … multichannel engagement programmes by leveraging our huge datasets and working closely with a wide range of stakeholders - The role requires close collaboration with the CRM Campaigns, CRM Data, Data Science and Engineering teams providing plenty of breadth for cross-functional learning and idea generation. As a CRM … Trainline, you will Building complex, high volume and dynamic marketing campaigns in Braze, leveraging Liquid template language and other tools. Work closely with the CRM Data and CRM Campaigns teams to useourcustomer model and deliver highly engaging communications & journeys across all markets. Overseeing the deployment of our marketing More ❯

collectible experiences more accessible to a global audience. As they continue to expand their international customer base, they’re now looking for an experienced CRM & Email Marketing Manager to join the team. This is a fantastic opportunity to be part of a company that combines creative ambition … with smart, data-led digital strategy. With a highly engaged global community, the CRM & Email Marketing Manager will take ownership of their sophisticated email lifecycle – spanning everything from onboarding and engagement, through to product launches and post-purchase nurture. If you're someone who enjoys combining structured … campaign planning with compelling storytelling, this could be the perfect next step. The Role: Lead the development and execution of CRM and email marketing campaigns across global product releases Build automated and manual campaign journeys to drive engagement and customer conversion Design and implement structured audience segmentation for each More ❯

British American Tobacco UK is seeking an Omnichannel CRM & Consumer Care Deployment Manager in Chiswick, London, to lead and manage CRM and Consumer Care programs, ensuring effective deployment and operational excellence. Role Objectives: Manage daily CRM & Consumer Care activities, lead a team, and support business … metrics, generate reports, and provide insights for continuous improvement. Foster a culture of innovation and consumer obsession within the team. Requirements: Proven experience in CRM and Consumer Care, team management, and omnichannel marketing. Strong project management, stakeholder engagement, and data analysis skills. Technical knowledge of CRM systems (e.g. More ❯

London - New Oxford Street Posted Date: Dec We are seeking an experienced Global Product Owner to lead our Veeva CRM. The new Veeva Vault CRM is an enterprise customer relationship management application for biopharma companies. It connects sales, marketing, medical, with a single customer database supporting the field execution. … Vault CRM enables key capabilities such as customer profiling, content sharing and management, territory and account planning, sampling, and recording field engagement. The ideal candidate will take accountability for identifying opportunities for growth and innovation, ultimately driving a product vision, strategy, and corresponding roadmap for Veeva Vault CRM. They … cross-functional teams throughout the software development life cycle to ensure effective rollout of new features in markets all over the world. Veeva Vault CRM is part of the field experience product portfolio, which will focus on bringing together data and technology capabilities to allow for the organization to More ❯

most major department stores and independent houseware stores worldwide, as well as through our rapidly growing ecommerce channel. We are looking for a talented CRM/Email Manager to join the Ecommerce Team on a maternity cover 12-month fixed-term contract. Reporting directly to the Head … of Digital Marketing & CRM, you will also be responsible for the day-to-day management of the Email Marketing Executive. What you will be doing: Oversee the retention strategy to achieve customer retention targets and increase revenue from existing customers through effective CRM strategies, channel execution, and understanding … email marketing strategy-planning, overseeing briefs, creative and A/B testing plans, reporting, and driving performance through both broadcast and lifecycle journey-building. CRM customer data reporting and analysis-tracking shopping behaviour of new and existing customers, building weekly, monthly, and yearly reports with actionable insights. Own and More ❯

Lifecycle Marketing Manager Salary: £50,000 - £60,000 Location: London (Hybrid - 3 days a week in London Bridge) About Our Client Our client is a rapidly growing HealthTech business revolutionising proactive and preventative healthcare. With a mission to enhance the healthy years of lives across the UK and … Manager will drive customer acquisition, engagement, retention, and reactivation across a suite of healthcare products. Collaborating with performance marketers, product managers, and CRM specialists, this role ensures a seamless and engaging customer journey. The Lifecycle Marketing Manager will implement data-led strategies to optimise conversion … rates and maximise customer lifetime value. Essential Skills: 4+ years of experience in lifecycle marketing, CRM, or retention marketing in a fast-growing consumer business. Proficiency in lifecycle marketing platforms such as Braze, Iterable, Klaviyo, or Salesforce Marketing Cloud. Strong experience in segmentation, automation, and personalisation within customer journeys. More ❯

including Instagram , Facebook and Google. Role overview As part of our exciting growth plans, we're looking for an experienced and results-driven Senior CRM & Lifecycle Marketing Manager to play a key role in shaping and executing our CRM strategy. This role will focus on delivering … Communications) and working closely with Product, Revenue Operations, Customer Experience, and the wider Marketing team, you will be responsible for developing and optimising our CRM programs. This includes driving lead activation, feature adoption, monetisation, and retention through a combination of ad hoc and automated marketing communications. The ideal candidate … is a CRM expert with hands-on execution experience and a strategic mindset, ideally within a fast-paced two-sided marketplace environment. You'll have deep experience working with HubSpot and be comfortable managing both marketing and sales/commercial CRM workflows. While the primary focus will be More ❯

better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity The CRM Operations Manager role is responsible for supporting the team on all CRM initiatives and KPIs for a segment of our portfolio … our continued success with our recent rapid growth and international expansion! In this role, you will continuously revisit and refine our technical approach to CRM, ensuring it aligns with HeliosX's objectives through a data-driven and customer-centric approach. You'll work collaboratively with diverse teams including Product … Creative, Brand, Clinical, and Analytics to enhance our multichannel CRM programs and drive impactful results. What you'll do Deliver best-in-class, multichannel CRM programmes by leveraging our data and working closely with a wide range of stakeholders - The role requires close collaboration with the Data, Product More ❯