1 to 22 of 22 Permanent Case Management Jobs in London

Role Title : Head of Complex Case Management Location : Hybrid (any location) – open to travel to London on an adhoc basis. 2-3 times. Contract End Date : 6 months Day Rate : Competitive (inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity … Leadership, operational deliv ery a nd HR Transformat ion to join our Employee Relations (ER) team. You will lead a team of 11 complex case managers and report to the Head of HR Operations in addition to driving the transformation/CSI activity for case management across … Deloitte. Deliverables Lead the ER case management team, managing activities such as coaching and development. Proacti vely drive the transform ation/CSI activity for case management in accordance with the milestones identified in the plan. Ensure service delivery standards and measurement against SLAs are met more »

organisation strategy this year and a Technology and Data Transformation programme to underpin this. This role plays a key part in ensuring that our Case Management system, data and supporting applications, are well managed and continuously improved and developed to meet the ongoing needs of our crucial service … of our organisational strategy. Focus areas for this role are: Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap Keeping up to date with technology developments so that we maximise the business value from Case Manager, and … ongoing adoption and use of the system, including development and delivery of guidance, training and best practice use of the system Ensuring that our Case Management and supporting systems architecture is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from more »

The focus of your role will be managing a range of UK corporate immigration applications, with the focus on Tier 2 and sponsor licence management, as well as ILR, Business Visitor, Family Members, and EEA applications for example. As part of your client service you will also be expected … sound knowledge of Tier 2 relevant policy and practice, as well as other corporate immigration applications including sponsor licence applications and sponsor compliance. * Strong case management skills - able to manage and coordinate your own volume caseload and demonstrate experience of high profile client account management. * Ensuring the case progress and documents are updated on a regular basis on the case management tool. * Familiarity with a process-driven approach to account management, working to KPIs and reporting to clients in respect of key metrics. The Person: * Previous experience of UK corporate immigration * Confidence liaising regularly more »

To be professionally and legally responsible and accountable for all aspects of own work, and of the pathway teams work. This will include the management of clinical risk, clinical governance, knowledge of indications and precautions of chosen techniques in line with National and Trust clinical guidelines and protocols where … patients capacity, gain valid informed consent to treatment and where such capacity is lacking/absent to work within a legal framework in the management of the patient To undertake the comprehensive assessment and accurate diagnosis of patients, including those with an extremely complex presentation, using investigative, palpatory, analytical … to request diagnostic procedures that will inform clinical decision making To undertake physical treatment techniques utilising highly developed manual skills To formulate individualised clinical management programmes, utilising a wide range of treatment skills and options to plan a highly-specialised programme of care To use recognised outcome measures to more »

the output of the team; Deal with a wide range of personal, written and telephone enquiries to the service, and queries from adjudicators; Identify case management issues and enquiries which require the attention of London Tribunals’ management team and tribunal assistants, undertake preliminary enquiries and refer on … a team to deliver a high-quality public-facing service; Experience of working in a legal environment (desirable); Experience of working with a legal case management software application (desirable); A clear understanding of working in a statutory environment and dealing with service users who may be unhappy with … a tribunal decision in their case (desirable); Clear understanding of the nature of administering an appeals service with independent adjudicators making legally binding decisions (desirable); Experience in using ICT applications, including Microsoft Word and Excel (essential) and Google Sheets and Gmail (desirable). Working hours are 37.5 per week more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »

industry participants to ensure business objectives and customer satisfaction goals are met. The Senior Product Manager will also be responsible for interacting with senior management and business partners across the company, as well as managing and mentoring other product managers and business analysts as required. Essential Functions: Lead and … level of accomplishment. Skills & Experience: Bachelor’s degree in business, IT, or other related discipline. Master’s degree preferred 7-10 years in Product Management, Engineering or Product Marketing Excellent organizational skills with strong ability to manage multiple projects Excellent interpersonal and communication skills and proven ability to work … record of success in their products Prior experience in any of the following domains and technologies is preferred: E-learning, MarTech, FinTech, eCommerce, content management, case management, data analytics and/or search and analytics more »

by distinguished analyst firms including Gartner, Forrester, Frost and Sullivan, and IDC. It has been positioned in the Magic Quadrants for Intelligent Business Process Management (iBPM), Enterprise Content Management (ECM), Customer Communication Management (CCM) and BPM-Platform-Based Case Management frameworks. Newgen is certified for more »

three. Leaning into markets and regional teams to setup audience best practice. Ensuring the Omni audience tool set is available, customised to the use case and has access to Omnicom data partnership capabilities. Project management, use case management and global CDAP risk assessment documentation. PHD is more »

three. Leaning into markets and regional teams to setup audience best practice. Ensuring the Omni audience tool set is available, customised to the use case and has access to Omnicom data partnership capabilities. Project management, use case management and global CDAP risk assessment documentation. PHD is more »

general queries as possible on 1st contact, escalating to relevant teams where the query is more complex. You will be providing leadership, guidance and management of the HR Direct team, and will develop and deliver a Customer Services improvement Strategy for the service. In addition, you will be developing … within SLA delivering a service which provides excellent and timely communication with the customer throughout 2. Responsible for ensuring the full range of line management duties for the First Point of Contact team are completed; including recruitment selection, induction, training on query resolution, appraisal and performance management, grievance … and disciplinary management and workload allocation. 3. Manage and contribute to the development needs of the team, including conducting PDPRs, ensuring mandatory training compliance and identifying development requirements in line with succession planning. 4. Developing training plans and query resolution resources against anticipated questions. 5. Act as the point more »

and interagency basis. To offer advice where required to other professionals such as foster carers/key workers and social workers about the health management of looked after children. Policy and Inter Agency Responsibilities To understand all relevant child safeguarding policies. To actively lead on the development and implementation … identification of unmet health needs/gaps in service provision and promote innovative service solutions. To reflect on and apply lessons learnt from audit, case management reviews, significant case reviews to improve practice. Co-ordination and Communication To ensure regular and timely communication with colleagues in community more »

well as providing legal advice personally; managing external legal advice and firms; meeting domain reporting requirements; securing the collation of domain data via our case management system to ensure quality and value for money legal advice. The post holder will support the Head of Public Law; Systems & Oversight … do. They will demonstrate self-awareness and consistently look to improve their work, seek feedback and develop themselves. In addition to the provision and management of legal work, the role holder may be involved in a variety of corporate activities across the domain or the wider Legal Team more more »

Head of Client Services Daily interaction with technical tools to ensure client records are kept up to date. Building an in-depth knowledge ofproprietary case management system Liaising with clients, custodians, and other third parties. Running client reports including preliminary data checks, distribution, and filing. Excellent working knowledge more »

make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be: Partnering … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »

the business. Responsibilities include: Provide timely advice and commercial guidance and coaching support to all managers with regards to HR and robust employee relations case management. Support and coach managers e.g. prior to handling formal processes; creating user friendly content for training material or manager's user guides posted … for the learning management system. Influence and support people at all levels and across our teams, responsible for total case management, visiting the different teams and their meetings on site. Partner with business teams to fully understand their business area and respective challenges; helping them to provide more »

development, working on projects as part of a team or independently Participate in all phases of the software development life cycle Maintain the Visualfiles case management system Research and develop IT solutions that integrate or work with Visualfiles Work with VRT (SQL) to produce reports and data where more »

development, working on projects as part of a team or independently Participate in all phases of the software development life cycle Maintain the Visualfiles case management system Research and develop IT solutions that integrate or work with Visualfiles Work with VRT (SQL) to produce reports and data where more »

CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based case management and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »

issues through portfolio monitoring and (2) engaging consultants to undertake assessments if reports and complaints will be managed independently by the office. Throughout the case management process, this role requires continuous liaison with internal and external stakeholders to ensure timely responses and actions and oversee the implementation of more »

Value, Order to Cash and Request to Resolve. Alongside implementation of other systems including Salesforce and NetSuite, they are implementing ServiceNow for Contract and Case management. As the Change Manager for this project, you'll need to have excellent stakeholder management, communication, and organisational skills, as well as … the entire organisation, to ensure successful implementation, employee engagement and adoption. Develop the change methodology and approach Establish the critical success factors Develop the case for change Develop the senior leadership plan Conduct the change impact assessment Conduct the stakeholder assessment and develop the plan Develop the change and … a training strategy, training plan and training materials Assess business readiness What You Will Have Implementation experience preferred but not mandatory Knowledge of change management methodologies, tools, and techniques, and a track record of successfully leading and implementing change initiatives of working in large scale transformation programmes Big more »