1 to 25 of 120 Permanent Change Management Jobs in London

and efficient running of the current NOC team with a view to transition to an SRE function over time. The team is responsible for enabling innovation and velocity of change while ensuring system reliability focusing on the critical features and functionality within products and platforms. It collaborates with the business or product owners to prioritise operational requirements by defining … Its goal is to design and operate scalable resilient systems utilising software engineering principles. It brings skills and expertise to automating manual tasks (TOIL) in such areas as incident management, problem management, change management, and release management tasks, and provides operational insights through monitoring and observability; and other aspects involved in preparing and optimising automated … deliver solutions to automate manual operation (i.e., "TOIL"). Participate in operations support and on-call rotation shifts, for SRE supported systems and products. Participate in or lead problem management activities , including post-mortem incident analysis, and provision of technical insight, documented findings, outcomes and recommendations as part of a root cause analysis to troubleshoot priority incidents. Implement automation More ❯

Job Role: Transformation Change Manager Location: London, Manchester, Edinburgh Career Level: Manager (CL7) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and … we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Change Consulting Services is a cross-industry capability, which is focused on developing and delivering market leading, business change, communications and engagement solutions to our clients. This practice is … part of our UKI Talent and Organisation practice which leads on combining our consulting with programme leadership capabilities, change management, and leadership expertise, helping our clients to shape and deliver world-class colleague experience, business transformation services underpinned by digital enablement to unlock their human potential. Change is faster, bigger and more complex than ever before. We More ❯

IT Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). Youll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager Analyst …/IT Service Management Analyst, youll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. Youll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such key responsibilities will More ❯

IT Service Management Analyst/Problem Manager - ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You'll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager … Analyst/IT Service Management Analyst, you'll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You'll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such More ❯

IT Service Management Analyst/Problem Manager – ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You’ll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager … Analyst/IT Service Management Analyst, you’ll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You’ll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such More ❯

About the Role We are seeking a Senior Change Manager to play a pivotal role in leading major service transformation initiatives across a large, complex UK university environment. You will work within a multidisciplinary team focused on portfolio management, service design and change delivery, supporting large-scale programmes that include: Implementation of new enterprise systems (e.g., ERP … Major campus development and redevelopment Digital transformation across professional and academic services Organisation-wide operating model redesign This is a senior role responsible for shaping and delivering change strategies, ensuring that people, processes, structures, and technology transition smoothly and sustainably. Key Responsibilities Lead the change workstream within service design and operating model transformation projects across multiple business areas. … Define and implement the change management strategy, approach, and roadmap for major organisational change programmes. Work closely with service leaders, programme teams, HR, and senior stakeholders to ensure changes are understood, adopted, and embedded. Support prioritisation and sequencing of service areas undergoing operating model transformations. Identify, assess, and escalate change impacts across the programme portfolio. Deploy More ❯

About the Role We are seeking a Senior Change Manager to play a pivotal role in leading major service transformation initiatives across a large, complex UK university environment. You will work within a multidisciplinary team focused on portfolio management, service design and change delivery, supporting large-scale programmes that include: Implementation of new enterprise systems (e.g., ERP … Major campus development and redevelopment Digital transformation across professional and academic services Organisation-wide operating model redesign This is a senior role responsible for shaping and delivering change strategies, ensuring that people, processes, structures, and technology transition smoothly and sustainably. Key Responsibilities Lead the change workstream within service design and operating model transformation projects across multiple business areas. … Define and implement the change management strategy, approach, and roadmap for major organisational change programmes. Work closely with service leaders, programme teams, HR, and senior stakeholders to ensure changes are understood, adopted, and embedded. Support prioritisation and sequencing of service areas undergoing operating model transformations. Identify, assess, and escalate change impacts across the programme portfolio. Deploy More ❯

Change Manager- Central London (Hybrid Working) Permanent Salary: Up to £67,000 + Excellent Benefits & Work-Life Balance We're working with a fantastic organisation based in Central East London that's looking to hire an experienced Change Manager - on a permanent basis. This is a high-impact role focused on driving and embedding meaningful change across … the organisation. You'll play a key part in planning and delivering change initiatives that enhance processes, systems, and structures - ensuring smooth transitions with minimal disruption. What You'll Be Doing Champion a collaborative, consultative approach to change by developing and implementing clear plans with stakeholder engagement at the core. Design and deliver effective communication strategies using a … variety of channels to keep stakeholders informed, engaged, and aligned throughout the change lifecycle. Act as a voice for key stakeholders - ensuring the design and delivery of new processes, systems or technologies reflect both organisational needs and end-user experience. Identify interdependencies across multiple projects and initiatives, and work with teams to plan for and mitigate potential risks or More ❯

them to become leaders in a rapidly changing technology and data landscape. We have a fantastic opportunity for a Senior AMT Consultant with HxGn experience to join our Asset Management Transformation Team where we focus on improving our client's Infrastructure Asset Management capabilities - bringing the best of Asset Management Innovation to our clients. We utilise knowledge … of ISO 55001 best practice, combining it with technology, integrated systems, asset specific understanding and embedding change in our client's organisations. The role We possess market-leading Asset Management specialists operating predominantly within regulated industries, particularly Major Infrastructure, Highways, Rail, Aviation, Maritime, and Energy. We focus on delivering excellence in Asset Management, underpinned by class-leading … maintain these relationships after we leave. To support our growth plans for the remainder of 2025 and beyond we are inviting applications from suitably experienced and qualified Senior Asset Management Consultants who are looking for an opportunity to showcase their skills in a high performing team environment. You will help set the direction of Consulting team, broaden our scope More ❯

them to become leaders in a rapidly changing technology and data landscape. We have a fantastic opportunity for a Principal AMT Consultant with HxGn experience to join our Asset Management Transformation Team where we focus on improving our client's Infrastructure Asset Management capabilities - bringing the best of Asset Management Innovation to our clients. We utilise knowledge … of ISO 55001 best practice, combining it with technology, integrated systems, asset specific understanding and embedding change in our client's organisations. The role We possess market-leading Asset Management specialists operating predominantly within regulated industries, particularly Major Infrastructure, Highways, Rail, Aviation, Maritime, and Energy. We focus on delivering excellence in Asset Management, underpinned by class-leading … maintain these relationships after we leave. To support our growth plans for the remainder of 2025 and beyond we are inviting applications from suitably experienced and qualified Principal Asset Management Consultants who are looking for an opportunity to showcase their skills in a high performing team environment. You will help set the direction of Consulting team, broaden our scope More ❯

Application Support Manager - Asset Management - London/Hybrid (Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in … the following technologies is needed: Figaro, Invu, Salesforce, Power BI, Snowflake. Training will also be provided for any technologies you do not have experience with. Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating … technical issues into clear business language and aligning priorities. You should have significant experience leading application support teams in financial services, ideally asset management/wealth management, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder communication skills are essential. This is a rare opportunity to More ❯

Title: Program Manager Location: London, United Kingdom (Hybrid-1 day/week) Job Type: Contract Inside IR35 Client: Mphasis Years of experience needed – 10+ years The Program Communication, Community Management & Change Adoption Specialist will be responsible for crafting and implementing strategies that enhance program visibility, stakeholder engagement, and smooth adoption of organizational changes. The role involves managing communications … building and nurturing communities, and driving change management initiatives to ensure the success of the program. Technical Skills: 1. Program Communication: • Develop and execute a comprehensive communication plan for the program to ensure alignment with organizational goals. • Create and disseminate engaging, informative, and consistent program updates through newsletters, presentations, emails, and other channels. • Collaborate with key stakeholders to … tailor messaging for different audiences and ensure clear communication of program objectives, progress, and benefits. • Monitor communication effectiveness and adapt strategies as needed. 2. Community Management: • Establish and manage online/offline communities to foster collaboration and engagement among stakeholders. • Act as the primary point of contact for the community, addressing queries, facilitating discussions, and maintaining a positive environment. More ❯

and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities … to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project … success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project More ❯

x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting … IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office’s policies and IT Centre’s requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for … is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English More ❯

how Endava evolves its people operations, ways of working, and collective mindset. The leader will inspire and embed a continuous improvement and growth-oriented culture, empowering teams to embrace change, experiment with new approaches, and drive innovation through collaboration and learning. With experience managing global teams and operations, this individual excels at navigating complexity, adapting to change, and … self-service innovations to evolve how HR operates. This leader thrives in fast-paced, evolving environments, using data to inform decisions, solve problems, and inspire teams. With strong stakeholder management and change leadership capabilities, they foster collaboration, build trust across functions, and consistently deliver results that align with business priorities. Key Responsibilities include: Leadership & Strategy Provide global leadership … for HR Operations teams, overseeing end-to-end HR administrative services including onboarding, offboarding, employment changes, contract management, document handling, and employee data management. Develop and execute a multi-year HR Operations transformation and mindset-shift strategy aligned with business objectives, focused on automation, service excellence, scalability, and fostering a culture that embraces change and innovation. Shared Services More ❯

Job summary The Business Partner is a new role in digital and data which will support the Head of Business Change and Innovation in achieving transformational change and programme delivery to support our service users better. The role will be a key link between digital and data services and the wider Trust. The postholder will be aligned to … use this knowledge, working with colleagues in digital and data, to align the service offering via the SIAM tower providers. This post holder will require excellent communication and relationship management skills, as well as a sound technical understanding of the digital and data estate, emerging technologies and capabilities in the market, process analysis and optimisation, and experience of successful … will help identify opportunities for new initiatives. Skills and experience we're looking for include: Strong stakeholder engagement and relationship-building skillsExperience in business analysis, service improvement and business change Excellent communication skills, able to explain complex ideas clearly to different audiences Experience supporting digital, data or IT-enabled change, ideally in a healthcare or similarly complex environment More ❯

IT Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis More ❯

Job description We have an exciting new opportunity for an Identity & Access Management Senior Architect to join the A&O Shearman London office. About the team The firms ability to keep our clients data secure is a bedrock for our reputation as a trustworthy professional services partner to many of the worlds large and prestigious organisations. Information security is … intel from the firms cybersecurity lawyers. The global team have experience advising clients on hundreds of incidents. Leveraging this experience, they feedback practical lessons learned into clients cyber risk management and incident response programmes. What you will do The Identity and Access Senior Architect will be part of the Digital Trust team, and will be responsible for maintaining the … identity and access management (IAM) security of the firms assets. This role is critical in translating the organisations IAM vision into a workable, mature and optimized function and service. This role requires extensive experience across all IAM core disciples including identity management, identity governance and administration, privileged access, and conditional access. This role will support the transformation of More ❯

Consultants to join a major ITSM and CMDB transformation programme. Both roles are fully remote and inside IR35, with payroll run directly by the client. Role 1: ServiceNow Consultant – Change Management Key Focus Areas: Delivery of modern Change Management processes Implementing Change Models , approval workflows & risk assessments Integration with DevOps pipelines Strong understanding of ITSM More ❯

scalable workforce decisions. The role combines client facing strategic advisory, solution design and hands-on delivery, effectively bridging deep technical expertise in job architecture with client engagement and programme management and leadership. What you'll do: Lead end-to-end delivery of global job architecture transformation programmes Design and implement levelling frameworks using cutting-edge technology Guide clients through … onboarding, change management, and adoption Act as a strategic advisor to senior stakeholders, influencing retention and growth Collaborate across product, data, and customer success teams to shape solutions What you'll bring: Proven experience in HR transformation, job architecture and compensation strategy Deep knowledge of job levelling and evaluation methodologies (e.g. Mercer IPE, Hay, WTW) Experience in managing … global HR transformation and change management Strategic account management experience with global clients Strong analytical skills and confidence interpreting workforce data Exceptional communication and stakeholder engagement skills Familiarity with HR tech platforms (e.g. Workday, Oracle, SuccessFactors) What's in it for you: Lead high-impact programmes with global clients Influence product evolution and contribute to thought leadership More ❯

complex situations Strong and effective communication skills with the ability to produce clear and concise written and presentation materials. Experience working in a technology engagement environment Proven experience leading change management initiatives Good experience in controlling and managing risk Advantageous Change Management qualification and/or an Agile/Project Management qualification We will provide More ❯

arisen for a Process and Project Manager to lead a business-critical transition focusing on analyzing, optimizing and develop local business processes. You will join a business undergoing meaningful change, where your contributions will directly influence future ways of working. The role will liaise with department managers and international support teams and report to the UK Managing Director. This … on the enhancement of Dynamics 365/Operation/CRM to drive operational efficiency. Key Responsibilities Analyze and Optimize/Develop local business processes (Focus Operations/Supply Chain Management). Make sure that local processes are aligned with international processes and ensure compliance with local and international regulations Work with local operation team to identify areas of improvement … milestones are met and successful implementation Coordinate initiatives with local and international teams, serve as the primary point of contact for stakeholders. Handle strategic planning, resource allocation, and risk management Collaborating with international ERP technical teams to ensure Dynamic 365 and CRM configuration meets business needs Providing training, documentation, and post-go-live support to internal users Supporting continuous More ❯

ACE), Asia, and Latin America. The successful candidate will act as a trusted technology partner to the business, driving innovation and enabling key capabilities-primarily focusing on Customer Relationship Management (CRM) and Events Management. This role will collaborate closely with cross functional teams including Global Commercial Operations, Marketing, Medical Affairs, Business Conduct, and IT. It will be instrumental in … of commercial excellence at Gilead, contributing to our mission of creating a healthier world for all. Gilead is currently in the process of selecting its Next Generation Customer Relationship Management (CRM) solution, a strategic initiative aimed at transforming commercial capabilities across its global operations. This role will play a leading part in the implementation of the new CRM platform … complex technology initiatives, from ideation and architecture through deployment and sustainment, ensuring alignment with enterprise strategy and business needs. Define and maintain the strategic roadmap for CRM and Events Management capabilities, collaborating with business stakeholders, product owners, and ecosystem teams such as Data & Analytics. Partnering with CRM and Events Management Capability Managers, serve as the focal point for More ❯

and Compliance: Embed robust security measures, data privacy, and ethical AI principles into every architectural layer. Ensure solutions comply with global AI regulations and internal governance policies. Stakeholder Collaboration & Change Management: Collaborate with cross-functional teams, including product managers, data scientists, and business leaders, to translate business needs into AI solutions. Lead change management initiatives to More ❯

best practise. • Supporting migrated solutions in hyper care period following migration and troubleshooting issues. • Documenting work and handing over to BAU teams when complete. • Adhering to ITIL processes (including Change Management, Problem Management and Major Incident Management). • Delivery of tasks in a sprint methodology, the ability to accurately forecast/estimate task timescales, and call … experience of the following: • Support and configuration of SharePoint 2010. • Power Automate/Power Apps. • Migration of InfoPath Forms. • SharePoint Workflows. • Migration of custom SharePoint lists. • Entra ID Identity Management (Users/Groups). • Document Management within SharePoint Online. • Windows Server administration and IIS knowledge/skills • Excellent communication skills to engage with stakeholders and technical teams. • Understanding More ❯