1 to 25 of 91 Permanent Change Management Jobs in London

Remote based A leading public service transformation organisation is seeking a strategic and visionary Head of Business Change Management to lead a major transformation programme for a key public sector client. This is a high-profile leadership role with responsibility for shaping and delivering enterprise-wide change … customer contact, correspondence services, data and analytics, and automation and AI capabilities to support continuous improvement. This is a unique opportunity to lead transformational change and shape the future of public service delivery through strategic leadership and innovation. Responsibilities: Define and lead the overarching business change vision, aligned ...

thrive and grow, you’ll feel right at home here! We’re looking for a Service Desk Team Leader to join our talented Service Management team. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests. The Service … culture of continual process improvement within the Service Desk team and the wider IT Team. What You'll Do ·Provide Day-to-day management of the Service Desk function for a subset of customers ·Drive the meeting of customer SLAs and an exceptional customer service, ·Ensure tickets are logged ...

commercial, client, and strategic success, cementing our position as a leading digital experience agency. Reporting to the Programme Director or the Head of Project Management, this role shapes and delivers our most complex and high-value projects and programmes. The Programme Lead plays a dual role: delivering excellence … your time will be billable, adequate time will be allocated for non-billable responsibilities that align with our strategic goals. Project and programme management can encompass various change and transformation initiatives, differing in complexity, budget, and strategic alignment. This role will focus on high-value, high-complexity initiatives ...

Role: Transformation Change Consultant – Public Sector Location: London, Manchester, Edinburgh Career Level: Management Consultant (CL9) Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least … outcomes and accelerate value. Do you want to work in an environment that is cutting-edge, collaborative and challenging, doing work that really matters? Change is faster, bigger and more complex than ever before. We believe Change is human centred, science-based, experience led and value driven. ...

level Directors across the business on a variety of HR issues. This will include employee relations casework, which could range from complex cases, redundancies, change management and transformation projects, engagement, performance management and more. Some of the roles and responsibilities of this job are as follows: Build … across the business, ranging from line managers to exec level directors. Lead on complex employee relations casework, including all disciplinary/grievance cases, performance management, redundancies, consultations, and settlements as required. Take the lead on change management programmes, consulting with the business and employees on all matters ...

delivering strategic solutions to clients within the business services industry. This position is based in London and requires expertise in consultancy, strategy, and change management to drive successful outcomes. Client Details Data & AI Consultant - Manager The company is a recognised leader in the business services industry, known … with stakeholders to identify key business challenges and opportunities. Lead and manage consultancy projects from inception to completion. Provide expert advice on strategy and change management practices. Analyse data and present actionable insights to drive business improvements. Ensure timely delivery of projects while maintaining high-quality standards. Mentor ...

services firm is undertaking a significant investment programme to drive revenue growth, enhance global reach, and modernise its business services. A portfolio of strategic change initiatives is delivering scalable, forward-looking, and value-driven capabilities across the organisation. The Change Management Office (CMO) oversees the governance … delivering both tactical improvements and long-term transformation in master data management. This is a high-impact role requiring strong analytical capability, excellent stakeholder management skills, and experience working with sensitive data in a professional services environment. Key Responsibilities Lead business analysis activities for the Data Alignment Project Analyse ...

permanent basis. IT Service Delivery Manager/IT Service Desk Manager Responsibilities and Duties: * Manage the Service Desk team using the Service Management toolset and provide accurate reporting on performance. * Lead, coach and develop the Service Desk team, fostering accountability, professional growth and a culture of continuous improvement. … desk operations through methodical troubleshooting, process optimisation, and implementation of best practices. * Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. * Liaise with other internal support teams, internal senior management ...

team (c5), fostering accountability, professional growth and a culture of continuous improvement. Carrying out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Liaising with other internal support teams, internal senior management, and suppliers in the day-to-day management of Incidents and Service Requests. Taking ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews. Attending and actively participate in all daily stand-up and team meetings Attending and participating ...

someone who thrives in professional services, enjoys problem-solving, and excels at managing multiple priorities in a fast-paced environment. Key Responsibilities Project Management & Delivery Lead end-to-end delivery of Marketing Technology & Operations projects, from scoping and design through to implementation Build and manage project plans, timelines … define business needs and translate them into structured scopes and requirements Challenge, shape, and assess new initiatives to ensure alignment with strategic objectives Stakeholder & Change Management Build strong cross-functional relationships within the firm Support the adoption of new processes, tools and ways of working Communicate clearly ...

opportunity has arisen for an experienced SAP PLM/PS/EPPM Lead to drive the digital transformation of our product development and project management lifecycles. You will act as the functional authority for the end-to-end "Idea-to-Product" process, ensuring seamless integration between engineering … Standard" workshops to design and configure S/4HANA EPPM, PPM, and Project Systems (PS). PLM Governance: Architect solutions for Material Master, Engineering Change Management (ECM), Document Management (DMS), and Bill of Materials (BOM) management. Project Lifecycle Management: Configure WBS structures, project profiles, networks, milestones ...

business units to reduce duplication, simplify the portfolio and improve scalability * Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management * Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring * Own vendor relationships for key managed services including COINS … migration and integration of applications and associated data, ensuring compliance and business continuity * Establish governance frameworks, standards and best practices for application development and management * Ensure security, scalability and enterprise alignment for all applications and digital workflows * Promote shared frameworks, templates and components across business systems to accelerate delivery ...

business units to reduce duplication, simplify the portfolio and improve scalability * Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management * Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring * Own vendor relationships for key managed services including COINS … migration and integration of applications and associated data, ensuring compliance and business continuity * Establish governance frameworks, standards and best practices for application development and management * Ensure security, scalability and enterprise alignment for all applications and digital workflows * Promote shared frameworks, templates and components across business systems to accelerate delivery ...

success by ensuring profitability and supporting revenue forecasts. Problem solving responsibility and complexity : Proactively identifying and resolving risks and issues to maintain project success. Change management requirements : Keep everyone in the loop and get them on board early. Understand how changes affect people and processes, and be ready … pushback. Run sessions and coach teams to help them adapt smoothly. Check how ready people are for change and tweak plans if needed. Share what works (and what doesnt) with the team. Internal/External interactions : Head of Project Management Senior Project Manager Senior leaders in manifesto Project ...

defined SLAs and adhere to company policies and procedures. Main Responsibilities: Operate and maintain electrical, mechanical, and HVAC equipment and systems under a rigorous change management system to achieve 100% uptime availability. Monitor and troubleshoot all site/plant equipment support systems, handling incidents, problems, changes, monitoring, escalation … guidelines/regulations. Candidate Attributes and Characteristics: Aptitude for troubleshooting and problem-solving complex issues through Root Cause Analysis (RCA). Detailed understanding of Change Management processes and procedures. Ability to follow procedures, system documentation, and track issues through appropriate entries into a Service Desk Ticketing system. Demonstrated ...

Framework , working across SQL Server and Oracle databases. This role involves both new development and maintenance of existing applications , ensuring stability and compliance with change management procedures. Key Responsibilities Develop and maintain C#/.NET applications for BI systems. Analyse business requirements and design technical solutions. Write … York. Support production environments, troubleshoot issues, and implement fixes. Assist with Citrix and application server deployments for web and Windows apps. Follow change management and release processes . Provide occasional out-of-hours support for critical systems. Essential Skills Strong experience with C# and .NET Framework (Windows ...

Manager - What You'll be Doing: IT Governance & Policy Ownership Own, maintain, and enforce IT policies and standards (e.g. access control, acceptable use, change management, asset management). Ensure policies are implemented in practice, evidenced, and audit-ready. Coordinate IT risk inputs into compliance and risk reporting. … Operational IT Management Oversee core IT infrastructure (end-user computing, networks, core platforms, Microsoft/cloud services). Manage provisioning and de-provisioning of users, devices, and systems in line with Joiners-Movers-Leavers controls. Maintain asset registers, licence management, and system inventories. Vendor & Third-Party Management ...

Agreement (SLA) * Successfully follow the agreed ITIL processes and procedures, whilst continually reviewing to find improvements to the current incident and service request processes * Management of difficult situations with the business in a timely fashion, communicating in a clear and effective manner * A strong IT Service management background … managing and measuring ITIL processes such as SLA's, Incident, Change Management, Problem management, Asset and Configuration Management and IT Service reporting. Technical Support Engineer/1st/2nd Line Support Engineer Attributes/Skills: * Experience working with Condeco would be highly beneficial * Working knowledge ...

Business Change Manager 2 days a week onsite London. 6-12 months Business Change Manager experience delivering end to end Business Change Previous experience of delivering organisational change involving changes to people, processes, technology, structure, behaviour and new ways of working. Good understanding of change management theory in the context of a delivery framework such as waterfall, agile, Prince2, DevOps or PROSCI. Excellent knowledge of Benefits Realisation. Analysing stakeholder groups and driving stakeholder engagement and management to support project and programme. Experience working on complex projects. bringing people together from diverse teams ...

issues are managed proactively and effectively. PLM & Engineering Systems Delivery Lead delivery of PLM Phase 1 capabilities, including CAD vaults, EBOM, part libraries, lifecycle management, access controls, and initial integrations. Coordinate planning and execution of PLM Phase 2 capabilities, including change management, document management, MBOM, supplier … data, and extensions. Ensure engineering systems are delivered in a way that supports current engineering needs and future manufacturing and ERP integration. Vendor & Partner Management Act as the primary delivery interface with PLM and engineering systems vendors and implementation partners. Hold internal teams and external vendors accountable to agreed ...

Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview … requirements for new and existing systems and applications, ensuring solutions improve customer outcomes, operational effectiveness and delivery performance. Working Closely With... Project and Programme Management, Business Stakeholders and Functional Leads, Technical Architects, SMEs, Operations/Support teams, Partners and Suppliers (3rd Parties). Main Duties and Responsiblities: Requirement Gathering ...

both TPXimpact and client teams, ensuring motivation and collaboration. Problem solving responsibility and complexity: Identify obstacles, facilitate delivery flow, and manage risks and dependencies. Change management requirements: Guide teams through new process implementations and adapt Agile methodologies as needed. Internal/External interactions: Build relationships with senior clients … continuous improvement of our projects. Work effectively across multiple client projects and teams. About You Professional knowledge and experience Essential Demonstrable experience in project management or delivery management roles. Strong understanding of agile and lean practices. Excellent communication and interpersonal skills, capable of engaging client stakeholders. Experience ...

executive governance and communication, integrated planning, value case development, value tracking, and realisation through a dedicated Value Realisation Office and adept use of programme management tooling. Experience in change management, would be highly regarded. Key Responsibilities: Strategic Leadership: Support the definition of the strategic direction for transformation … through phases of the transformation programme. Address client needs for setting up a Transformation Office and managing large-scale, complex transformations. Scope, Vendor, Budget Management: Support the management of additional vendors, programme budgets (up to £1.5bn), and overall programme scope. Guide clients on partnering with vendors for establishing ...

London . Must have Critical M&E environment experience. Reporting to the Senior Operations Director, you will be responsible for the day-day management, strategic direction and operations of multiple DC sites. Working with 3rd party FM. Experience of managing a team Strategic thinking and mindset Change Management Incident and problem management, Managing 3rd party suppliers to deliver against stringent SLA’s. Financial and Budget Management Project Management. P&L, OPEX, CAPEX Procurement Risk Management Ensure all technical teams create and follow SOPs, MOPs and EOPs to the highest degree if accuracy Responsible ...

recommendations that support informed decision-making by clients and delivery teams. Maintain traceability between business objectives, user needs, requirements and delivered outcomes. Support effective change control by assessing the impact of new or evolving requirements. Ways of Working Apply Agile principles pragmatically, tailoring methods to suit the engagement … working in Agile or hybrid delivery environments. Skills and Experience Strong requirements elicitation and documentation skills (user stories, acceptance criteria, epics, roadmaps). Backlog management and prioritisation, balancing value, effort and risk. Experience of running ceremonies. Workshop facilitation and stakeholder engagement. Ability to interpret web analytics and other insight ...