7 of 7 Permanent Chat Support Jobs in London

driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels and regions, with … strong focus on delivering responsive, high-quality support experiences.Our vision is to create a seamless digital support experience where customers can easily access help through the channel of their choice, resolve simple issues through self-service and AI-assisted experiences, and reach the right expert quickly when human ...

driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the RoleThe Customer Support organisation is undergoing significant transformation as we modernise how customers engage with EcoOnline. Today, the team supports customers across multiple products, channels and regions, with … strong focus on delivering responsive, high-quality support experiences. Our vision is to create a seamless digital support experience where customers can easily access help through the channel of their choice, resolve simple issues through self-service and AI-assisted experiences, and reach the right expert quickly when ...

employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes … leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product Support ...

Title : Onsite Helpdesk Engineer – Japanese Speaker The Skills You'll Need : Japanese/English, 1st & 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No – Onsite Start : ASAP Working hours : Monday … Friday, 8:00–16:00/9:00–17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat. Manage and update support tickets through the IT ticketing system. Support Microsoft 365, user ...

clients, and mobilisation teams, the role ensures asset data is accurate, compliant, and maintained within IBM Maximo and client CAFM/EAM systems to support safe, efficient, and compliant service delivery. The role also provides technical asset management expertise during new contract mobilisation, asset verification programmes, and ongoing contract … critical spares recommendations, and remedial work proposals. Produce and maintain Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and technical documentation. Mobilisation & Project Delivery Support the mobilisation of new contracts, ensuring asset data and maintenance programmes are established on time. Identify and manage technical risks affecting mobilisation and operational ...

responsible for evolving World Courier’s suite of customer‐facing portal experiences into modern, scalable, intuitive, and increasingly AI‐enabled digital platforms that support global operations, enhance customer engagement. Why this role matters Customer portals are central to how customers interact with World Courier — placing orders, tracking shipments … across: Global Customer Portal platform China‐specific Customer Portal Shipment event–driven tracking and communications Future mobile application opportunities Continuously enhance portal capabilities to support: Order placement, including packaging selection Customer visibility and tracking transparency Event‐driven notifications and communications Document exchange Pricing and invoicing Chat‐based customer ...

full accountability for the quality and correctness of the final output. Build and improve AI agents, reusable skills, prompt templates, and automation workflows that support repeatable analytics, documentation, testing, and business-process automation use cases. Own AI agent documentation, context files, Markdown-based knowledge sources, prompt libraries, and business … platforms, SQL, and Python. Hands-on experience using AI-assisted development tools such as Claude Code, Cursor, VS Code, GitHub Copilot, or ChatGPT to support coding, debugging, documentation, testing, or analysis workflows. Strong analytical thinking, communication, and problem-solving skills. Ability to review, validate, and improve AI-generated code ...