1 to 25 of 393 Permanent Continuous Improvement Jobs in London

and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates, changes, and best practices. … updates/presentations, and cross-functional alignment sessions, ensuring operational clarity and follow-up. Be the operational anchor - ensuring meetings are productive, actions are clear, and progress is measurable. Continuous Improvement & Standardisation Be the lead on and work with the Internal Product Ops group to design and roll out frameworks, templates, playbooks and best practices that elevate … operational maturity across all product teams. Identify and address inefficiencies in how product work is planned, tracked, and executed. Lead initiatives that embed continuous improvement and learning into our product culture. Promote operational excellence by creating repeatable systems that scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience More ❯

Key Responsibilities:<\/b> <\/div> • Part of the Senior Leadership and Technical Leadership Teams within the organisation <\/div> • Work closely with PMO & Projects Engineering Teams to deliver Continuous Service Improvement to Client Onboarding experience and delivery of Managed IT Projects <\/div> • Report directly to the CTO/Executive Management Team <\/div> • Strategic Planning … for some key client projects <\/div> • Project Quality Management - All projects should have quality management derived from client feedback at the closure stage and fed back into the Continuous Improvement Cycle <\/div> • Continuous Improvement - Promote a culture of continuous improvement within PMO and the projects it oversees <\/div More ❯

workplace experience. This role drives adoption of digital tools, enhances user productivity, and ensures high-quality, secure, and resilient IT services. The manager fosters a customer-focused culture, drives continuous service improvement, and partners with stakeholders to optimise technology use. Key Responsibilities: Strategic Leadership: Define and execute the digital employee experience (DEX) strategy, processes, and tools. Team … application lifecycle management. Strong customer focus with experience in user engagement and business partnering. Skilled in M365, Azure, and workplace technology platforms. Ability to define goals, KPIs, and drive continuous improvement through data. Preferred Experience: Enterprise IT service management and employee productivity technologies. Organisational change management and continuous improvement (Lean Sigma or similar). … or equivalent. Interest or experience in Life Sciences is a plus. Key Competencies: Customer-focused and service-oriented. Strong strategic thinking, influencing, and stakeholder management. Collaborative and adaptable to continuous improvement and organisational change Job Offer Competitive salary ranging from £55,000 to £65,000 GBP annually. Additional benefits package included. Permanent position based in London More ❯

the company today. We're a passionate team of technologists who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they think is best can lead to great … roles, responsibilities, and handoffs to ensure smooth execution and reduce duplicated work or team dependencies. Facilitate regular meetings and communication channels to ensure all stakeholders are informed and aligned. Continuous Improvement & Pattern Recognition: Proactively identify patterns, trends, and common challenges in customer integrations to inform process improvements and potential product enhancements. Establish metrics and reporting to track … the effectiveness of integration processes and identify further opportunities for optimization. Champion a culture of continuous improvement within the integration ecosystem. Project Management: Lead Customer Integration teams' meetings (e.g. stand ups) to ensure continuous collaboration. Manage all phases of integration improvement projects, including planning, execution, monitoring, and reporting. Develop project plans, define scope, set More ❯

in facilitating agile maturity growth by bringing best practice and applying it to our world. This role will support teams and leaders through coaching, training, and tool optimisation, ensuring continuous improvement and consistent, effective ways of working. Key Responsibilities Agility Enablement & Maturity • Support the rollout and adoption of the Agility Maturity Model, helping teams to evaluate current … as velocity, cycle time, and throughput to identify performance trends. • Promote consistent use of Aha and Jira across teams and support teams in maintaining data quality and reporting standards. Continuous Improvement & Innovation • Support retrospectives, team health checks, and process improvement workshops. • Serve as a change agent and internal consultant to build a culture of continuous improvement and collaboration, helping teams to adopt lightweight approaches to testing new ideas. • Capture and share learnings, success stories, and best practices to reinforce continuous improvement. • Stay up to date with industry trends and innovations in agile practices and bring thought leadership to the organization. Qualifications and experience Required: • Agile certifications (e.g., Certified Scrum Master, SAFe More ❯

initiatives to promote platform adoption, ensuring user engagement, training, and awareness. Leverage data analytics capabilities to generate actionable insights that support business decisions and enable AI-driven innovation. Champion continuous improvement and operational excellence within ServiceNow. Platform Operations & Compliance Ensure platform stability, performance, and availability. Manage upgrades, patching, releases, and platform maintenance. Maintain compliance with security, data … across all levels, including senior leadership, IT operations, and business units. Provide regular reports, dashboards, and updates on platform health, roadmap progress, and business impact. Advocate for ServiceNow adoption, continuous improvement, and enterprise service management principles. Key Objectives You'll Drive: Deliver a robust, scalable, and business-aligned ServiceNow platform roadmap that supports IT transformation and customer … including customer experience enhancements and automation initiatives. Key Personal Attributes: Strategic thinker with strong execution capability. Collaborative leader able to build trust and influence across the organisation. Passionate about continuous improvement, innovation, and delivering value. Pragmatic problem solver with excellent decision-making skills. Benefits At Sword, our core values and culture are based on caring about our More ❯

leadership, this role acts as a catalyst for transformation, shaping how Endava evolves its people operations, ways of working, and collective mindset. The leader will inspire and embed a continuous improvement and growth-oriented culture, empowering teams to embrace change, experiment with new approaches, and drive innovation through collaboration and learning. With experience managing global teams and … bring a proven ability to design and lead HR Shared Services transformations, delivering scalable solutions that balance operational excellence with an exceptional employee experience. Known for their curiosity and continuous improvement mindset, they proactively explore new technologies and approaches—experimenting with automation, digital workflows, and self-service innovations to evolve how HR operates. This leader thrives in … increase accuracy and speed. Work as part of the new location/M&A team to ensure set up of new locations is done with rigor and consistency. Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance process quality and customer satisfaction. People & Change Management Build, develop, and lead a high-performing global More ❯

awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised Services Manager – Key Skills & Experience: Proven experience in a 3rd Line/Senior Engineer … security findings to non-technical stakeholders and clients. Experience creating and maintaining security-focused documentation, SOPs, runbooks and knowledge-sharing resources. Proactive mindset in threat hunting, risk assessments and continuous improvement of client security posture. Mentorship and leadership experience, providing cybersecurity guidance to junior engineers and Service Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft … security-conscious team in central London. Work across diverse clients, technologies and industries while strengthening cyber defense skills. Play a key role in strategic security projects, incident response and continuous improvement initiatives. Access ongoing training, certifications and professional development in cybersecurity. Join a company that holds the core values of Honesty, Accountability, Commitment, Innovation, Expertise and Collaboration More ❯

guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuous improvement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive Continuous Improvement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯

guardian of operational excellence across the data centre portfolio. This is a hands-on leadership role requiring someone who can manage the critical balance between uptime, efficiency, compliance, and continuous improvement in a demanding 24x7 environment. You will be responsible for the day-to-day performance of the data centre facilities, ensuring the AI and HPC infrastructure … parts of the role: Deliver Operational Leadership and Excellence: Ensure maximum uptime, efficiency, and reliability. Build High-Performing Teams: Recruit, train, and lead teams of engineers and technicians. Drive Continuous Improvement: Implement operational frameworks and improvement initiatives that enhance efficiency, sustainability, reliability, and cost-effectiveness. Standards & Procedures: Implement and enforce standard operating procedures (SOPs), maintenance More ❯

and a commitment to delivery excellence. This is a hands-on role suited to individuals with a proven track record of engineering modern cloud platforms and contributing to the continuous improvement of DevOps capabilities. Key Responsibilities: Design, implement, and manage secure and scalable cloud infrastructure on Microsoft Azure using Infrastructure as Code (IaC) tools such as Terraform … on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth. The Group's culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability. UBDS Group fosters a collaborative environment where creativity and More ❯

analysts, developers, project managers, and Oracle support • Provide status and issue reports to project managers and clients regularly • Promote knowledge sharing, lessons learned, and best practices within the team Continuous Improvement & Leadership: • Stay current with Oracle B2C Service Cloud, patches, and new features, assessing their impact on existing systems and recommending adoption strategies • Identify and lead opportunities … for process improvement and technological innovation within field service operations • Contribute to strategic planning and goal setting for the department or function • Demonstrate strong analytical, logical thinking, and problem-solving skills • Manage project workstreams, ensuring successful planning, budgeting, execution, and completion Your Profile Must-have: Should have extensive experience as Right Now Technical and Functional SME (around … execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. “All aspects of employment at Infosys are based on merit, competence and performance. More ❯

velocity by unblocking others, streamlining workflows, and making pragmatic but responsible choices around trade-offs. Own operational rollout: Ensure features get shipped to and work reliably in production. Drive continuous improvement: Encourage experimentation and continuous improvement by sharing knowledge, mentoring others and contributing to team practices. This will be a great opportunity for you … to ship impactful features. Enjoy leading by example and helping the team build high-quality, maintainable systems. Thrive in an environment that values user impact and a culture of continuous learning. Care deeply about solving meaningful problems for frontline care teams. Bonus points for having: Experience working in regulated environments like health or social care. A background in scale More ❯

velocity by unblocking others, streamlining workflows, and making pragmatic but responsible choices around trade-offs. Own operational rollout : Ensure features get shipped to and work reliably in production. Drive continuous improvement : Encourage experimentation and continuous improvement by sharing knowledge, mentoring others and contributing to team practices. This will be a great opportunity for you … to ship impactful features. Enjoy leading by example and helping the team build high-quality, maintainable systems. Thrive in an environment that values user impact and a culture of continuous learning. Care deeply about solving meaningful problems for frontline care teams. Bonus points for having: Experience working in regulated environments like health or social care. A background in scale More ❯

maintain technical roadmaps that align with business strategy Work with product owners to build and maintain a prioritised backlog that balances business value, technical debt, and innovation 10. Quality & Continuous Improvement Enforce rigorous quality standards including test-driven development (TDD), code reviews, and automated testing Ensure that security best practices are followed to the highest standards Foster … a culture of experimentation, learning, and continuous improvement Use data and metrics to drive decisions and demonstrate improvement in team velocity, quality, and business outcomes The Ideal Candidate: 1. Data-first mindset You understand how data arrives in an organisation: via APIs, files, partner feeds, human/crowd sourced inputs or from the internet and More ❯

culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You ll lead transformation through the design and continual improvement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you ll chair the Change Advisory Board, safeguard … to maintain capability and performance. Finally, you ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuous improvement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of … cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuous improvement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control More ❯

culture of excellence coaching and motivating your team to deliver at pace and with purpose, fully aligned to strategic goals. You’ll lead transformation through the design and continual improvement of scalable, disciplined delivery frameworks that combine structure with agility. As the driving force behind risk management and change control, you’ll chair the Change Advisory Board, safeguard … to maintain capability and performance. Finally, you’ll bring commercial acumen and data-driven insight to the role, tracking performance through KPIs and dashboards, overseeing financial governance, and driving continuous improvement to maximise value, resilience, and long-term success. Expertise: • Relevant certifications, such as PMP, PRINCE2, MSP, Agile/Scrum • Hands-on experience managing project delivery of … cloud projects within an IT MSP • Strategic capability to define PMO vision and implement governance frameworks • Strong risk management and compliance awareness in MSP environments • Track record of driving continuous improvement and embedding agile practices • Proven ability to scale and evolve complex project delivery teams • Commercially astute with deep knowledge of project financial governance (budgeting, scope control More ❯

insights and pipeline performance Technical Support: • Provide technical support for data-related issues and troubleshoot problems as they arise • Assist in the implementation of data governance and compliance policies Continuous Improvement: • Actively learn about and stay up to date with emerging trends and technologies in data engineering • Participate in code reviews and contribute to the continuous improvement of data engineering practices within the team Qualifications, Skills and Experience Educational Background: • Bachelor’s degree in computer science, Engineering, Information Technology, or a related field • Relevant certifications in data engineering or cloud platforms (e.g., AWS, Azure, Google Cloud, Databricks) are a strong plus Technical Skills: • Proficiency in SQL and experience with relational databases (e.g., MySQL More ❯

standards meet our customers requirements. Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure. Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures. Apply standard procedures to solve problems and identify appropriate resolution. Adopt the role of Design Authority (DA) in area of Audio … to support the deployment and optimisation of Audio & Video processing technologies. Stay updated with the latest advancements in Audio & Video processing technologies and industry trends. Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering. Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians. Act as an More ❯

performant systems Proactively look to modernise our ETRM introducing increased tooling on top of our EOS application Ensure integration with existing trading platforms, data feeds, and risk systems. Innovation & Continuous Improvement Identify opportunities to leverage emerging technologies (e.g., AI/ML, cloud computing, data analytics) to enhance trading performance Drive continuous improvement in system More ❯

vendors, including animation studios, QC facilities, dubbing/localisation vendors, AI vendors, and cloud partners. Standardise vendor workflows and ensure compliance with delivery requirements and metadata standards. Metrics, Reporting & Continuous Improvement Define and monitor KPIs for workflow efficiency, AI adoption, content quality, and vendor performance. Lead continuous improvement initiatives, identifying bottlenecks and implementing scalable More ❯

successful outcomes while supporting the professional growth of those around you. Your ability to champion communal learning initiatives will further enhance the team's capabilities as you contribute to continuous improvement efforts across the organisation. Oversee the end-to-end delivery of multiple concurrent IT infrastructure, cloud, and architectural projects within the MSP environment, ensuring all milestones … insights gained from previous MSP projects to foster communal learning. Champion inclusive collaboration across departments by encouraging open dialogue, empathetic feedback sessions, and cooperative problem-solving approaches. Contribute to continuous improvement efforts by participating in post-project reviews and recommending enhancements to existing methodologies. What you bring: The ideal candidate for the Technical Project Manager position will More ❯

in consolidating and amplifying client feedback across all touchpoints. This role will be instrumental in shaping how we listen to, learn from, and act on client insights to drive continuous improvement across the organization. Sitting within the Global Sales Enablement team, the Lead will partner cross-functionally to ensure client voices are heard, understood, and embedded into … User Group design is a pre-requisite to applying for this role. THE CHALLENGE: Client User Group management Client survey oversight Client feedback consolidation strategy Insight sharing & stakeholder engagement Continuous improvement & innovation ABOUT YOU: 8+ years of experience in commercial related role, preferably in a global B2B environment. Previous experience with design of User Group charters, membership More ❯

UK's most high-profile platforms. They've created a collaborative, fast-paced environment where data, analytics and engineering teams play a critical role in ensuring operational excellence and continuous improvement across business systems. The Role Sitting within the wider Business Intelligence function, this role reports into the BI Data Operations Manager and acts as the technical … data accuracy and performance Drive automation initiatives, helping to reduce manual intervention and improve system reliability Collaborate closely with stakeholders to gather requirements and support BI delivery Contribute to continuous improvement within a large-scale data transformation programme Your Skills and Experience 5+ years' experience across Data Engineering, BI or Data Operations Strong hands-on experience with More ❯

a team of Support Analysts and Application Support Consultants, ensuring timely resolution of client issues while personally handling key incidents as required. Provide detailed analysis of incidents to inform continuous improvement and root cause analysis. Collaborate with Consulting and Implementations management teams to ensure effective product configurations that meet client needs. Deliver timely, accurate reporting on KPIs … hosting (Azure or AWS). Experience managing cloud infrastructure (Azure or AWS), with a focus on performance, scalability, and security. Experience diagnosing and resolving technical application issues. Analytical and continuous improvement mindset with strong attention to detail. Excellent communication skills, able to engage confidently with clients and internal stakeholders. Skilled in working independently and collaboratively within cross More ❯