1 to 25 of 47 Permanent Conversational UI Jobs in London

in cross-functional teams Customer service orientation with focus on delivering business value Preferred Qualifications Advanced Technical Skills Experience with Microsoft Copilot Studio for building intelligent chatbots and conversational AI solutions Familiarity with Power Platform CLI and ALM (Application Lifecycle Management) Experience with Azure Logic Apps, Functions, and other Azure services Knowledge of PowerShell scripting and automation Understanding More ❯

like TDD, BDD, Performance/Load testing etc. " DevOps experience - CI/CD, Test Automation, Containerization - tools and processes " Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. " In-depth, hands-on experience in developing web/mobile applications or platform with either Java/J2EE or .NET tech stack and database More ❯

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like More ❯

squads and plans for continued expansion, we're on the hunt for a Senior Product Manager with deep AI experience to lead the development of a market-leading conversational AI product. This is a great opportunity to shape the future of a product and a company that's using tech to revolutionise the trillion-dollar debt capital market. More ❯

and inclusive speech technology. We are looking for an experienced Machine Learning Engineer who can help us advance our automatic speech recognition (ASR) engines for Flow, our new Conversational AI companion and create interactive voice interfaces of the future that 'Understand Every Voice'. We are betting big on scaling models, so you will be working withmillions of More ❯

About Amazon Web Services Since 2006, Amazon Web Services has been the world's most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully More ❯

We are looking for an advanced chemist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role More ❯

We are looking for an advanced chemist to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role More ❯

The Amazon Alexa AI team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms within the realm of Generative AI. Key Responsibilities Research, experiment and build Proof Of Concepts advancing More ❯

Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. We're pioneers of meaningful AI : our solutions go far beyond chatbots. We are using data and AI More ❯

Technical Pre-Sales Consultant - Contact Centre and AI for Customer Experience. Work from Home, but must be in the UK and able to attend a weekly meeting in London We are seeking a dynamic and experienced Business and Technical Pre More ❯

Python, writing SQL, and debugging webhooks. You have a bias for action and experience using AI prototyping tools to test and validate hypotheses. Demonstrated success launching text based conversational AI at scale. Track record defining and moving quantitative success metrics for conversational AI solutions. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent … practical experience). Preferred Qualifications Experience verticalising conversational solutions for healthcare (HIPAA, PHI) and financial services (PCI DSS, FFIEC) regulatory environments. Deep familiarity with WhatsApp Business API, web socket or webhook architectures, and common live chat SDKs. Prior ownership of multi modal (voice+chat) conversational platforms or agentic AI features. Background in a high growth startup. We … initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward More ❯

Applied AI Engineer/Senior AI Engineer | £70k-£140k + Benefits + Shares | London (Hybrid, 3 Days/Week) Full Stack AI Engineer is required by a leading AI consultancy, one of only 4 businesses Globally who are partnered with More ❯

Customer Experience - AI Lead Our client is seeking an AI Lead to drive innovation and automation within the customer experience function. This is an exciting opportunity to shape how AI transforms support operations and user interactions at scale. Key Responsibilities More ❯

Conversational AI Trainer £50,000 basic Hybrid – London The organsiation.. Your new home is a large, privately-owned IT consultancy with global service offerings. The organisation is on a strategic growth journey, making it an ideal time to join. With an enviable client base spanning various industries, you'll find a wealth of exciting challenges and opportunities. They … their offerings across Data Centre, Networking and Infrastructure, they are now investing heavily in AI. Your new role.. You’ll be designing, developing and delivering training programs focused Conversational AI. You’ll be crafting interactive, engaging learning experiences for your participants, conducting hands-on workshops and training sessions. As an AI evangelist, you’ll ensure you’re up … and natural language processing tech. What you’ll bring... You’ll have excellent prior experience in creating and delivering engaging training modules across either Generative AI, ML or Conversational AI. Experience delivering technical training to diverse audiences, ideally within a corporate or academic setting. Strong experience across AI and ML (Machine Learning). Technical knowledge of Python and More ❯

Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯

Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯

Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯

Role: Digital Product Owner – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £555.36 P/Day – Inside IR35 – UMB 3 roles - Chatbot journeys PO, Voicebot journeys PO and PO for designing Future State Architecture Chat platform … Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat and Messaging channels that deliver a fantastic customer experience through a combination of AI and human agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best … conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for building World Class chatbot and voicebot journeys and designing the Future State Architecture Chat platform. Also contributing to adoption of Conversational Banking channels and increasing the level of automation through traditional and generative AI. To be successful the role More ❯

Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat … agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer … adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for More ❯

Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat … agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer … adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for More ❯

Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat … agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer … adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for More ❯

Role: Senior Digital Product Manager – Conversational Banking, International Wealth and Premier Banking Location: London, Canada Square, Canary Wharf – Hybrid – 3 Days P/Week Onsite Duration: 12 Months – Potential for Extension/Perm Placement Rate: £718.70 P/Day – Inside IR35 – UMB Role Purpose The Conversational Banking, AI & Innovation team is globally accountable for our Chat … agent support. HSBC is on a mission to build the world’s best banking app, and as part of this we intend to build the world’s best conversational experience through innovating and experimenting with Generative AI solutions. The role holder will be responsible for adopting the Future State AI bot solutions (chat and voice) and growing customer … adoption of Conversational Banking channels, and increasing the level of automation through traditional and generative AI. To be successful the role holder will have a passion to improve customer experiences and drive efficiency through Conversational solutions. The role requires to work collaboratively across a range of teams both within the Digital & CX team and outside (for More ❯

Permanent | London/Hybrid Salary: Up to £75,000 Overview We are seeking an experienced Solutions Architect to design and lead the architecture of next-generation conversational AI and voice platforms . This role is key to modernizing customer interactions, moving from Legacy IVR systems to intelligent, natural language-driven experiences. Responsibilities Define end-to-end architecture for … conversational AI voice solutions (intent capture, NLP, text-to-speech, orchestration). Ensure designs meet enterprise standards for security, resiliency, performance, and compliance . Lead decision-making on cloud-native, microservices, and API-first frameworks . Partner with product, engineering, and design teams to translate requirements into scalable solutions. Establish architectural guardrails, integration patterns, and documentation. Conduct architecture … reviews and maintain end-to-end interaction flow documentation. Key Requirements Strong expertise in CCaaS/IVR platforms and conversational AI/NLP technologies . Proficiency with cloud platforms (AWS preferred) and modern architecture (microservices, APIs, event-driven). Familiarity with speech recognition, text-to-speech, dialog orchestration, and AI/ML pipelines . Experience in SAFe Agile More ❯

We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including More ❯