6 of 6 Permanent Customer Engineer Jobs in London

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer … we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer … fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling that enables our More ❯

A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You … of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with … manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testing Your Qualities Customer & Service focussed Passionate about IT A strong communicator Able to build relationships quickly and have a positive impact Solutions focussed in More ❯

website, dedicated to AI Native Development, which is the go-to place for developers navigating the evolving AI-driven software landscape. Overview of role We're looking for a Customer Success Engineer with a passion for AI developer tools. In this role, you'll primarily be an internal user of our product, collaborating with the Tessl customers and … use cases, and work closely with Tessl's Engineering and Product teams to provide them with this user and product feedback. This role requires you to work in a customer-obsessed manner to ensure our customers have a delightful experience with the Tessl product, and you should work on their behalf to improve the product continually. Key Responsibilities: Driving … Customer Success: Engage with Tessl customers and the community to help them onboard and become successful Tessl users. Improve Tessl's Product: Communicate bugs and enhancements users encounter, champion their resolution, and relay those to customers. Manage Customer Relationships : Nurture and build relationships with yourself, the Tessl team, our customers, and avid users. Developer onboarding improvements: Proactively suggesting More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team … partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Expert - Acts as the product … new features and developing additional innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts in Python JavaScript or PowerShell More ❯

Join Barclays as a Digital Customer Data Engineer, where you'll be leading the development for a new shared data platform that is transforming how individuals/organisations interact with the bank. Your role involves using the latest data and AI engineering skills to deliver a digital capability. As part of our team, you’ll also benefit from … mentors and experts. To be successful you should have experience with: Modern data engineering practices, inc. event-driven and data lake. Digital platform development, inc. experience developing colleague and customer facing applications. Banking software development. Deep technical awareness of cloud and data technology, such as Kafka, Data Bricks, microservices, API. Some other highly valued skills may include: Technical design More ❯

Join Barclays as a Digital Customer Data Engineer, where you'll be leading the development for a new shared data platform that is transforming how individuals/organisations interact with the bank. Your role involves using the latest data and AI engineering skills to deliver a digital capability. As part of our team, you’ll also benefit from … mentors and experts. To be successful you should have experience with: Modern data engineering practices, inc. event-driven and data lake. Digital platform development, inc. experience developing colleague and customer facing applications. Banking software development. Deep technical awareness of cloud and data technology, such as Kafka, Data Bricks, microservices, API. Some other highly valued skills may include: Technical design More ❯