Permanent Customer Engineer Jobs in London

1 to 25 of 29 Permanent Customer Engineer Jobs in London

Customer Solutions Engineer(Chrome Enterprise Customer Engineer)

London, United Kingdom
Aquent GmbH
Customer Solutions Engineer(Chrome Enterprise Customer Engineer) Contract - 6 months, Location - London(Onsite 3 days a week, 2 days remote) As a Customer Solutions Engineer , you will be responsible for solving complex customer challenges by applyingcutting-edge technology to real-world scenarios. This … other advanced solutions effectively. You will work closely with cross-functional teams, including sales, product management, and engineering, to create customized solutions that address customer needs. For this role we need candidates with both pre-sales/presentation skills, and in-depth IT knowledge across a range of areas. … Any candidate that has demonstrated experience in both customer-facing and IT would be a potential good fit. Required Skills: Core Tech role related knowledge. Knowledge of one or more core tech area including Web Tech, Data/Big Data, Systems Admin, Machine Learning, Systems Design, Networking, Large Dataset More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Engineer (UK)

London, United Kingdom
Hybrid / WFH Options
Waltlabs
As a Customer Engineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation … blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities … SQL and NoSQL databases, including database solutions for AI/ML applications (e.g., vector databases). Experience with enterprise architecture frameworks and methodologies. Responsibilities: Customer Engagement: Partner with sales teams to identify and qualify business opportunities and understand key customer technical objections, with a focus on Generative AI More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Engineer

London, United Kingdom
Hybrid / WFH Options
The Pythian Group
Customer Engineer UK-Based Remote Work from Home Why Pythian: At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence. Pythian, a multinational company, was founded in 1997 and started by ensuring the reliability and performance of mission-critical databases. We … best in class solutions that deliver more value, more inspired and more creative, meaningful innovation? Do you get a kick out of understanding a customer's business architecture and aligning vision with practicality to deliver outstanding outcomes across sales, pipeline generation and solution development? Can you talk with c … Check out what other great jobs Pythian has open around the world! Pythian Careers What you will be doing: Engaging with assigned or targeted customer organizations. Understanding customer business and establishing technical and business credibility with clients providing the ability to cultivate relationships and envision creative sales and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Engineer, Financial Services UKI, Google Cloud (English)

London, United Kingdom
Google
Customer Engineer, Financial Services UKI, Google Cloud (English) link Copy link corporate_fare Google place London, UK ; Manchester, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link info_outline info_outline X … the following: London, UK; Manchester, UK . Bachelor's degree or equivalent practical experience. 4 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience in, or supporting clients in the Financial Services … platforms. Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing. Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories. About the job When leading companies choose Google Cloud, it's a huge win More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Staff Backend Engineer, Customer Operations

London, United Kingdom
Hybrid / WFH Options
Monzo
Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial … education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support … experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Engineer Customer Success London

London, United Kingdom
Automata
automation tasks, while also supporting more advanced paths for specialised workflows, in a fast, flexible, and cost-efficient way. We are looking for a Customer Success Engineer whose mission is to Lead the technical and scientific solution for our customers. You will act as a bridge between the … product and engineering functions and the customer, ensuring they are successful with Automata's LINQ platform, through configuring their system, building and testing workflows, and training the customer in how to use it. You will live at the intersection of science, hardware and software, responsible for translating complex … role you will be responsible for: Assessing, planning and implementing end-end solutions for customers including adapting scientific workflows into functioning solutions across a customer's hardware and software landscape Essentially translating processes from bench to bot Supporting the project lifecycle for customers, including developing technical specifications, generating and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Engineer Cape Town, Western Cape, South Africa

London, United Kingdom
SEDNA Systems Pte. Ltd
join our journey and contribute to our mission of transforming global trade. About the role: We are looking for a highly capable and motivated Customer Success/Professional Services Engineer to work directly with customers to deliver mission-critical solutions. You will serve as the technical backbone of … our customer success function - blending light development skills, solution architecture, and strong communication to help clients unlock the full value of the Sedna platform. This role includes forward-deployment, sitting at the intersection of engineering and customer engagement. You'll be responsible for designing, deploying, and refining integrations … and product configurations, serving as both an advisor and hands-on builder during customer onboarding, expansion, and success lifecycles. You'll act as a trusted technical partner to our clients - drawing on your understanding of modern SaaS architecture, APIs, and data flows to help solve real-world operational problems. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Engineer AI/ML, Google Cloud

London, United Kingdom
Google
Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience with machine learning model development and deployment. Experience in Artificial Intelligence or Machine Learning. Preferred qualifications: Master's degree in Computer Science, Engineering, Mathematics, a technical … with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Customer Engineer AI/ML, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI … partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers. Share in-depth AI/ML expertise to support the technical relationship with customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Engineer, UK

London, United Kingdom
ThreatConnect
analyze, and act on their threat data to mitigate risk and threats to their network security. We're looking for a talented and experienced Customer Success Engineer CSE who can hit the ground running in a fast-paced, quickly evolving environment. The position will report to the Director … of Customer Success Engineering. The right candidate will bring deep knowledge of the ThreatConnect product, related technologies, and the customers' deployments to solve problems quickly and provide proactive guidance. CSEs are the most elite role in ThreatConnect's customer support organization, with advanced technical, problem-solving, account management … and customer interaction skills. CSEs are the driving force that empowers customers to become powerful players in the threat intelligence space. About You You love solving problems. You know that designing isn't just about the end product, but it's about the journey. Thinking through business strategy and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK)

London, United Kingdom
Hybrid / WFH Options
Monzo
of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … and change lives through Monzo ️ The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations … tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable components that other teams can use. Tooling More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UPS Customer Service Engineer

London Area, United Kingdom
Vertiv
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯
Posted:

UPS Customer Service Engineer

london, south east england, United Kingdom
Vertiv
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯
Posted:

UPS Customer Service Engineer (London Area)

London, UK
Vertiv
meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you will be a valued member of the Vertiv LUL team. We are passionate in collaborating to reach and exceed our … this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately, in a timely manner and professionally to all service calls More ❯
Posted:

Customer Support Engineer

london, south east england, United Kingdom
MarkJames Search
Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents … fixes. These may require working outside of business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in … colleagues. Requirements Data Manipulation Building forms and/or data models. Analytical thinking. Understanding of software testing. Be able to work in a technical customer-facing role with a professional telephone manner supported by well-written communications. Able to assess incidents calmly and logically, adapting to the customer More ❯
Posted:

Customer Support Engineer

south west london, south east england, United Kingdom
MarkJames Search
Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents … fixes. These may require working outside of business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in … colleagues. Requirements Data Manipulation Building forms and/or data models. Analytical thinking. Understanding of software testing. Be able to work in a technical customer-facing role with a professional telephone manner supported by well-written communications. Able to assess incidents calmly and logically, adapting to the customer More ❯
Posted:

Customer Support Engineer

west london, south east england, United Kingdom
MarkJames Search
Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents … fixes. These may require working outside of business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in … colleagues. Requirements Data Manipulation Building forms and/or data models. Analytical thinking. Understanding of software testing. Be able to work in a technical customer-facing role with a professional telephone manner supported by well-written communications. Able to assess incidents calmly and logically, adapting to the customer More ❯
Posted:

Business Intel Engineer , EU Customer Behavior and Marketing Analytics and Data Science

London, United Kingdom
ENGINEERINGUK
You will need to login before you can apply for a job. Business Intel Engineer, EU Customer Behavior and Marketing Analytics and Data Science DESCRIPTION The position can be based in Luxembourg, London or Amsterdam. Are you passionate about giving customers the richest, most inspiring experience in their … shopping journey? Do you like to dive deep to understand how customer-centric solutions drive measurable results? Do you enjoy working closely with the business, scientists and software engineers to build scalable products? You are in the right place! Come join our Prime & Marketing Analytics and Science (PRIMAS) team … to millions of customers! The EU Marketing & Prime organization is looking for a Business Intelligence Engineer. The PRIMAS team provides a comprehensive understanding of customer segments, affinities and lifetime value. We use the latest data science tools and advanced analytical techniques to study customer purchase and engagement behaviors More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff Engineer Customer Success

london, south east england, United Kingdom
Palo Alto Networks
by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security … Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product … innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts More ❯
Posted:

Software Development Engineer, Public Sector Customer Engineering

London, United Kingdom
ENGINEERINGUK
You will need to login before you can apply for a job. Software Development Engineer, Public Sector Customer Engineering Sector: Customer Services, Engineering Role: Professional Contract Type: Permanent Hours: Full Time DESCRIPTION What do we do? The Public Sector Customer Engineering (PS CE) team helps customers … to optimise ride-shares, and machine learning to grade exam answers. We are a team of problem-solvers and builders who work on our customer's challenges that don't have cookie-cutter solutions. We often don't have the answers right away, and are expected to Dive Deep … can solve their problems. What's in it for you? You will have the opportunity to be part of one of the fastest growing, customer-obsessed, and innovative companies in the world. You will be able to dive deep into the details on operations and engineering. Everyone is a More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Full Stack Engineer - Customer Activation

London, United Kingdom
RedCloud
Job Title: Senior Full Stack Software Engineer Welcome to the next generation of commerce, this time it's open! Our mission is to grow global online commerce for the world's small businesses by removing the barriers to online trading for hundreds of millions of independent retailers and their … suppliers across the world's supply chains with the power of AI. The Customer Activation value stream focuses on ensuring buyers and sellers are trade-ready through seamless onboarding, robust user management, and field support. It optimizes product search and discovery while maintaining an accurate and up-to-date … product catalog, ensuring a smooth user experience. Your day-to-day could look like: As a Senior Full Stack Software Engineer, you will design, develop, and maintain robust software systems using modern frameworks and technologies. You will collaborate closely with cross-functional teams to define, design, and implement new More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Engineer

london, south east england, United Kingdom
Locke44
with an exciting technology startup. They are revolutionizing the data industry with plans for rapid growth in 2025. We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. This role involves close … of architectures and technology stacks. RESPONSIBILITIES: Serve as a technical subject matter expert, providing in-depth knowledge and guidance tailored to each of the customer’s environments Lead successful onboarding, training, and enablement initiatives to ensure smooth adoption and long-term value realization. Collaborate closely with the customer … as Data Loss Prevention (DLP), Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management is highly preferred. Proven success in a technical, customer-facing role within a software or SaaS company. Full spec available, please apply to Locke44 for the details. More ❯
Posted:

Customer Success Engineer

south west london, south east england, United Kingdom
Locke44
with an exciting technology startup. They are revolutionizing the data industry with plans for rapid growth in 2025. We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. This role involves close … of architectures and technology stacks. RESPONSIBILITIES: Serve as a technical subject matter expert, providing in-depth knowledge and guidance tailored to each of the customer’s environments Lead successful onboarding, training, and enablement initiatives to ensure smooth adoption and long-term value realization. Collaborate closely with the customer … as Data Loss Prevention (DLP), Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management is highly preferred. Proven success in a technical, customer-facing role within a software or SaaS company. Full spec available, please apply to Locke44 for the details. More ❯
Posted:

Customer Success Engineer

west london, south east england, United Kingdom
Locke44
with an exciting technology startup. They are revolutionizing the data industry with plans for rapid growth in 2025. We are looking for an experienced Customer Success Engineer to drive the successful deployment, integration, and optimization of advanced data solutions across a complex enterprise environment. This role involves close … of architectures and technology stacks. RESPONSIBILITIES: Serve as a technical subject matter expert, providing in-depth knowledge and guidance tailored to each of the customer’s environments Lead successful onboarding, training, and enablement initiatives to ensure smooth adoption and long-term value realization. Collaborate closely with the customer … as Data Loss Prevention (DLP), Data Privacy/Protection, DSPM/CSPM, SIEM, or vulnerability management is highly preferred. Proven success in a technical, customer-facing role within a software or SaaS company. Full spec available, please apply to Locke44 for the details. More ❯
Posted:

Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience

London, United Kingdom
Amazon
Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of … our global effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire … products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Business Intelligence Engineer, EU Consumables Customer Engagement

London, United Kingdom
ENGINEERINGUK
Senior Business Intelligence Engineer, EU Consumables Customer Engagement DESCRIPTION Are you analytically sharp, keen to make a difference? Would you love to take on the challenge to drive customer demand for some of Amazon's most diverse and challenging product categories? Amazon is looking for a Snr … Business Intelligence Engineer (m/f) for our EU Consumables division with relentless focus to better understand our customers so we can further improve our customer experience. Key job responsibilities Provide transparency and analyses of the entire customer journey, across channels, aligning with other EU teams for … frequency, advocacy). A day in the life You will collaborate very frequently with Product Managers, Category Leaders and Business Leadership to analyze our customer behavior, so we can identify actionable insights to improve our CX. In addition, you will work with data scientists, other business intelligence/data More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Engineer
London
10th Percentile
£55,000
25th Percentile
£62,500
Median
£75,000