6 of 6 Permanent Customer Engineer Jobs in London

Customer Support Engineer An exciting opportunity for an experienced technical support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some of … the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/… days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Customer Support Engineer: Commercial experience in a technical support position This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Basic scripting knowledge More ❯

billion turnover by the end of 2025. In the UK, Talan counts 500 employees on several sites, the main being: London, Birmingham, Edinburgh and Chester, Leeds. Job Description Process Engineer- Customer Journey Optimization Manager. As part of the Process Intelligence and Automation Team, you will have a fantastic opportunity to work on various cutting-edge automation technologies, with … hold monthly socials in each region, and regular lunches to catch-up with teams on site. This role is to develop a clear strategy for continuous improvement of the customer journeys. This involves identification, prioritization and optimization customer journeys customers across Business Banking propositions, coordinating operational implementation and post implementation control. Customer journeys are critical to deliver … optimum customer service, enabling a seamless customer experience of business banking servicing. Experienced change manager: highly organized with strong attention to detail Work with a Lean and Agile mindset, re-prioritizing strategic focus where required Business leader: ability to work autonomously; drive change; and own major deliverables which directly impact customers. Excellent communicator: Manage senior stakeholders; lead key More ❯

We are looking to build on this success by designing a world-class organization across all seniority levels and hierarchies. That's where you come in. As an Enterprise Customer Value Engineer at Taktile , you'll work closely with our enterprise customers to implement complex solutions and ensure they unlock maximum value from our platform. This role is … well as with external partners, to support customers throughout their entire lifecycle, driving strategic outcomes and sustained impact. About You Curious & Creative - You love uncovering innovative ways to solve customer challenges and enjoy diving into the technical and business implications for both the customer and the Taktile platform. Clear Communicator - You have excellent communication and stakeholder management skills … and the company. You go the extra mile to deliver exceptional solutions. Team Player - You enjoy working cross-functionally with teams across Marketing, Sales, Solutions, Support, Product, Engineering, and Customer Success. Experienced - You have 4-6 years of experience in tech consulting, tech implementation or customer-facing roles at high-growth startups or enterprises in B2B SaaS and More ❯

Fortune 500. Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team. As a Customer Success Engineer at Torq, you'll be a key member of our Field Engineering team, helping customers unlock the full potential of our security hyperautomation platform. Working closely … with a global, highly skilled team, you'll ensure customer success by providing technical expertise, problem-solving, and valuable insights into our product's future. This position is a remote role but candidates must reside in the U.K. What You'll Do Guide customers on their automation journey, ensuring seamless solution adoption and long-term success. Provide expert technical … support, resolving complex challenges and ensuring a world-class experience. Collaborate with product and engineering teams to shape Torq's roadmap based on customer feedback and emerging trends. Stay up-to-date with the latest developments in security and automation to provide cutting-edge insights to our clients. Deliver technical and industry thought leadership to our customer's More ❯

eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career The Cortex Customer Success Architects are responsible for empowering our clients to prevent successful cyberattacks as well as simplify and strengthen security processes, automate and streamline security operations and attack surface management, the team … partners, and their awesome colleagues. Without these ninjas, we will fail. And failure is not an option! Your Impact Time to value - Provide guidance and assistance to enable effective customer deployment and customization of their XDR/XSIAM platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption Product Expert - Acts as the product … new features and developing additional innovative use cases Digital First - Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale Qualifications Your Experience Experience as a Security Incident Responder or SOC analyst/manager Experience with development and maintenance of scripts in Python JavaScript or PowerShell More ❯

The company We are a rapidly growing startup developing solutions that blend human expertise and AI agents to handle manual customer and marketplace operations tasks. Our unique approach combines the strengths of human expertise (high accuracy and nuanced decision-making) with the advantages of AI automation (speed and cost efficiency). This cutting-edge technology helps businesses solve real … of our journey - and we are very excited about our plans for growth over the coming year and beyond! The role We are now looking for a Machine Learning Engineer to build and deliver innovative AI products to our customers. Your software expertise and machine learning knowledge will help transform our customers' manual processes into AI automated solutions. Your … mission will be to ensure our customers receive the most effective AI solutions for their specific needs. You will apply your technical and analytical skills to understand customer challenges and collaborate with them to leverage our AI in the automation of their work. Initially, you will provide hands-on support for our machine learning models as they come to More ❯