10 of 10 Permanent Customer Executive Jobs in London

Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an … working independently and as part of the team and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting … demos, delivery training and onboarding. You'll be given every opportunity to learn in your vertical and outside of that as the business continues its international expansion. Key Responsibilities – Customer Success Executive In this Graduate Customer Experience job in London, your key responsibilities will include: Demonstrate (after training) comprehensive product knowledge to effectively articulate benefits, features & company More ❯

Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯

Join our fast-growing team as a Customer Success Executive/Account Manager , where your passion for nurturing client relationships and driving outstanding results is key. In this dynamic role, you’ll be the primary contact for our valued customers: guiding them through their onboarding journey ensuring they receive maximum benefit from our innovative products and services proactively … succeed—making a real impact on their business outcomes. With us, you’ll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused. If you’re energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set … new industry standards for customer success and satisfaction! on site/must have own transport/£30-40K Customer Success Executive - Saas Account Manager More ❯

Location: London, Tunbridge Wells, and remote working as the business requires Purpose of the Role The Customer Success Executive supports PEGO's mission to deliver measurable value to clients by strengthening engagement, retention, and growth. This role focuses on building trusted client relationships, evidencing ROI through data and insights, and ensuring PEGO is embedded as a daily companion … Growth & Retention – Proactively engage with clients to secure renewals, identify upsell opportunities, and contribute to organic revenue growth, delivering against set KPI's · Client Advocacy – Build and nurture senior executive (including C-level) relationships across assigned accounts to solidify our partnership to enhance adoption, ensure retention and increase overall customer satisfaction. · cNPS & Engagement Tracking – Drive client feedback through … reviews, using insights to improve satisfaction. · Value Realisation & Reporting – Evidence ROI and social value outcomes (e.g. wellbeing, inclusion, sustainability) through data analysis and reporting. · Cross-Functional Collaboration – Advocate for customer needs/issues cross-departmentally to ensure a seamless experience, sharing insights with Product, Finance, and Operations to improve overall service delivery. · Issue Escalation Support – Provide support in managing More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

Ready to supercharge retention and upsell revenue for a rocketship AI SaaS company? A leading AI-powered SaaS innovator, scaling globally at pace, is seeking a Customer Success Executive for high-impact, hands-on account management. This execution-focused role drives massive value for enterprise customers—boosting adoption, renewals, and expansion—reporting directly to the Customer Success … execution. AI tool familiarity is a real advantage. This role is predominantly remote, with just 1-2 days a week in their Central London office. Apply now to ignite customer success at an AI-native growth leader More ❯

parts of the business, we run print magazines, digital content and both face-to-face and virtual awards, conferences, and other events. Overall Purpose of the Role: As a Customer Support Specialist, you'll be right at the heart of how our customers (internal and external) experience our services and brands: responding to queries with care, solving problems with … As an expert in all emap/Metropolis's products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising organisational, content management systems (CMS) and generic IT systems to carry out your role with an awareness of other digital … and how their behavior may require different approaches from you Investigate and solve customers' problems, which may be complex or long-standing, escalating to development teams where necessary Handle customer complaints or any major incidents Manage user accounts, permissions, and access controls for CMS, and other supported applications Issue refunds or compensation to customers Keep accurate records of discussions More ❯

26m from tier-1 investors (Point Nine, 1kx, Tim Draper, Alven, Ledger Cathay) and partner with clients like Circle, Uniswap, and the Government of El Salvador. We're hiring Customer Support Executives (UK) , crypto native problem solvers who will help some of the world's largest institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio's … enterprise grade back office platform. What you'll do Deliver fast, empathetic, effective support via Plain Partner with Product, Engineering, and Sales to resolve issues and surface customer insights Report bugs, share feature requests, and champion the customer's voice in product discussions Develop deep product expertise and help teammates with best practices and workarounds Own projects that … improve our processes, documentation, and help center experience Drive measurable improvements to time to resolution and customer confidence We're looking for someone who Is crypto native and can walk through an on chain transaction (for example on Etherscan) Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed Communicates clearly and over More ❯