1 to 25 of 151 Permanent Customer Experience Jobs in London

Customer Experience & Contact Platform Architect - Manager

Hiring Organisation
Accenture
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
modern service architecture Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES) Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience … shape CCaaS and AI focused transformation programmes Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms ...

Customer Experience & Contact Platform Consultant

Hiring Organisation
Accenture
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
modern service architecture Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES) Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience … shape CCaaS and AI focused transformation programmes Support the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or delivery roles such as integrating to AI platforms like Sierra ...

Lead Customer Experience Designer

Hiring Organisation
Sky
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Lead Customer Experience Designer

Hiring Organisation
Sky
Location
Orpington, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Lead Customer Experience Designer

Hiring Organisation
Sky
Location
Hillingdon, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Data Operations & Customer Experience Intern

Hiring Organisation
Inspiring Search
Location
North London, London, United Kingdom
Employment Type
Permanent
Salary
£28,000
naturally proactive? Do you enjoy spotting patterns in data as much as creating brilliant real-world experiences for people? Were looking for an Operations & Customer Experience Intern to help power the engine behind the UKs fast-growing platform that matches strangers into small-group shared experiences … real world. This is a paid internship with strong potential to develop into a permanent role About the Client We are a subscription-based experience platform operating across 12 UK cities. We match people through a 5-minute personality quiz and bring them together through curated shared experiences including ...

Salesforce Architect

Hiring Organisation
FinEx Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £90,000 per annum
Service Lightning. This role plays a pivotal part in reducing technical debt, accelerating acquisition onboarding, improving operational efficiency, and enabling a consistent, high quality customer experience across the Group. The Salesforce Architect will design and build solutions directly, define architectural standards, oversee data migration and integration, and work … governance Secure, compliant, and scalable Salesforce design aligned to ISO 27001 and GDPR Reliable integration with Workday, telephony platforms, and other core systems Improved customer experience through consistent processes and data visibility Salesforce architecture and delivery Own and define the end-to-end Salesforce architecture for the Group ...

UX Design Systems Manager

Hiring Organisation
Sky
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

UX Design Systems Manager

Hiring Organisation
Sky
Location
Romford, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

UX Design Systems Manager

Hiring Organisation
Sky
Location
City Of Westminster, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

UX Design Systems Manager

Hiring Organisation
Sky
Location
Beckenham, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

UX Design Systems Manager

Hiring Organisation
Sky
Location
Wembley, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Experience Manager

Hiring Organisation
Sky
Location
Brent, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Experience Manager

Hiring Organisation
Sky
Location
Romford, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Experience Manager

Hiring Organisation
Sky
Location
City Of Westminster, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Experience Manager

Hiring Organisation
Sky
Location
Beckenham, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Experience Manager

Hiring Organisation
Sky
Location
Wembley, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Systems Manager

Hiring Organisation
Sky
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Systems Product Manager

Hiring Organisation
Sky
Location
Brent, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design System Design Manager

Hiring Organisation
Sky
Location
City Of Westminster, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Systems Manager

Hiring Organisation
Sky
Location
Romford, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design Systems Product Manager

Hiring Organisation
Sky
Location
Wembley, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Manager, Design Systems

Hiring Organisation
Sky
Location
City Of Westminster, London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Design System Design Manager

Hiring Organisation
Sky
Location
Beckenham, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...

Manager, Design Systems

Hiring Organisation
Sky
Location
Wembley, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products ...