26 to 50 of 83 Permanent Customer Experience Jobs in London with Remote Work Options

months Interview Process: Two stages Join One of the Fastest-Growing FT1000 Companies! We’ve partnered with a consultancy that delivers exceptional consumer-grade customer experiences to businesses. Trusted by numerous FTSE 100 and S&P 500 companies, we provide top-tier solutions for critical business functions from start … oriented platform handling terabytes of data, building ETL pipelines, and utilizing BigQuery. Build a bespoke campaign cost estimation tool for the client. Must Have Experience: 7+ years of relevant experience. Expertise in the Python standard library and modern Python coding, testing, debugging, and automation techniques. Proficiency with web frameworks … such as Flask, FastAPI, and Django. Experience with React/TypeScript Experience with Google Cloud Platform (GCP). Skilled in data storage and querying using various database solutions, including BigQuery. Nice to Have Experience: Experience working alongside front-end developers and UX engineers. Familiarity with agile more »

is looking to take the next step up in their marketing career. Key responsibilities: Work alongside the Email Manager to plan, build & manage effective customer life-cycle campaigns that build rapport and engage customers Brief and execute emails with internal design and use the email platform to send out … to customers Design and manage online content that helps SEO seasonal targets and improve the customer experience online Maintain Facebook and Instagram platforms Support with customer selections and data processing Report on performance and make suggestions for future improvements to increase engagement and commercial targets What you … will need: Proven experience in a CRM Marketing role Able to coordinate and manage several projects at the same time and to a high standard Experience of using email platforms, Google Analytics and Excell Copywriting skills to craft engaging content across several channels Good attention to detail and more »

talented e-commerce professional. Job Description: The E-commerce Manager will be responsible for developing and implementing strategies to drive online sales, enhance the customer experience, and achieve business objectives on Amazon Marketplace. This role requires a candidate with extensive experience in managing and optimizing e-commerce … for improvement and help support clients and other marketplaces. Stay up-to-date with the latest e-commerce trends, technologies, and best practices. Requirements: Experience managing e-commerce platforms, with a strong focus on Amazon Marketplace. Proven ability to develop and execute successful e-commerce strategies. Strong analytical skills … and the ability to interpret data to drive decision-making. Excellent understanding of Amazon Seller Central, including FBA, PPC, and SEO. Experience with inventory management and fulfillment processes. Strong project management skills and attention to detail. Ability to work collaboratively in a fast-paced, team-oriented environment. Excellent communication more »

an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customised and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. About The Role Identify and add qualified prospects to the … outreach, networking events and client visits Develop and maintain client relationships Develop and maintain strategic partnerships to grow the business Gather useful information from customer and competitor data Make and give presentations to prospective clients and internal executives Drive the end-to-end sales process Prepare and submit sales … contracts Your Experience & Skills A minimum of two years' experience in a Business Development Representative role within SaaS is required. Familiarity with Asana is beneficial. Proficiency in English is necessary, and knowledge of German is advantageous. The candidate should possess strong customer engagement and presentation skills, capable more »

the option to work the remainder of the week remotely if preferred. About the Company: Our client is dedicated to combating fraud and enhancing customer authentication using cutting-edge machine learning technology. Their innovative solutions provide real-time caller risk assessments, improving customer experience and preventing fraud. … telecom compliance contract staff. Manage regulatory inquiries and compliance roadmaps. Maintain external and contractor relationships. Requirements: Key Qualifications: Data Protection Officer qualifications and experience. Experience in a regulated B2B environment. Proven leadership in compliance teams. Strong communication, analytical, and problem-solving skills. Knowledge of UK and EU GDPR guidelines. … Desirable Skills: Telecoms knowledge (SIP, PSTN, number management). Experience with auditing and contract law. Benefits: Competitive salary Hybrid working model with minimal office attendance. Comprehensive health insurance, family-friendly policies, workplace pension, life insurance, and bonuses. Home office allowance, professional development support, and generous annual leave. Monthly company more »

in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with … with optimisation tools and platforms, preferably Webtrends Optimize Experience using data analytics tools, preferably GA4 and Crazy Egg Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills Previous experience in Financial services industry more »

complementary services business that create value upstream and downstream both. The incumbent will be responsible to leverage large SMB product platforms to help improve customer experience and drive network effects beyond the payment ecosystem. In addition, this is a role where the team is responsible for driving new … role is based in London, UK.What You’ll Be Spending Your Time OnOwn and achieve annual partnership targets; driving demand-generation, revenue and ideal customer profile acquisition.Manage a regional team of Partnership Managers, driving high performance, engagement and professional development.Develop and execute GMT plans to grow and expand the … and corporate goals.Is this you?The Payoneers AreOwners | Nimble | Collaborative | Communicative | Independent | Problem Solver | Resilient |Does this sound like you?10-12 years of experience in business development, partnerships or sales, with at least 2 years demonstrative experience in channel or reseller partnershipsTrack record of meeting and exceeding more »

Collaborate with senior leadership to define and execute a robust data strategy Build and integrate data functionalities into our web app, ensuring seamless user experience Translate complex data sets into actionable insights, enhancing customer experience Produce comprehensive data packs and reports using R, Excel, and BI tools … presenting findings to stakeholders Qualifications: Proven experience in data strategy and implementation within a web application context Strong development skills with a deep understanding of data integration Proficiency in R, Excel, and BI tools for data analysis and report generation Demonstrated ability to produce and present data insights clearly … and effectively Experience guiding and mentoring junior team members Confident communicator, capable of advising and influencing senior stakeholders Key information Competitive salary ranging from £80,000 to £100,000, based on experience. Fully remote working environment 3 stage Interview process Join us in working with an authentic brand and more »

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … and support the development of business propositions within procurement learning and other transformation-related work. What will you need to do it? Proven pedagogical experience in educating, enthusing and coaching, with the ability to create a positive learner-focused online experience. Detailed knowledge of procurement processes, including category management … strategic sourcing, contract management, supply relationship management, purchase to pay (P2P) and supplier risk management. Working knowledge and experience of the end-to-end procurement lifecycle and understanding of core public procurement policies, directives and regulations, including the Public Contracts Demonstrable experience and knowledge of designing and implementing more »

Surveying Division Permanent, full-time Home-based but travelling over the London area involved Up to £60,000 At least 3 years of subsidence experience are essential Job purpose To provide professional subsidence and surveying services in connection with domestic and commercial buildings insurance claims. To proactively manage own … etc Act. Administration of building contracts and related contract law. Project management of building works onsite, valuing and authorising contractual payments and agreeing variations. Experience of cost control and financial awareness. Computer Literate – particularly MS Office Package Person specification/key skills: Educated to degree level in an appropriate … discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to: Head of Subsidence and Surveying more »

both organic and inorganic and have recently achieved significant scale across Europe. Our Strategy is to double the size of the business by improving customer experience, growing organically and acquiring, accelerating knowledge and capabilities of teammates and using technology with purpose. Data and Data services is a key … strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services As a Technical Lead for our Data Team, you will play a critical role in shaping our data strategy … implementing and operating within robust data governance principles – metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage Technical Skills – Deep hands on experience with the following data technologies: Stack including, Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, primarily power more »

Customer Data Scientist - London Office/Hybrid working 2 days PW in office - 12 Month FTC - Salary negotiable dep on experience Up to £60,000 - J12775 Please note all applicants require full and indefinite right to work in the UK as this client is unable to provide sponsorship … To work in a team who manage all aspects of market research, customer segmentation, first part data build up and consumer activation along the customer journey for all brands across this companies’ group. Fuelling the ambition to put data at the heart of decision making and investing in … our data platform to create a trusted single view of the customer and understand, analyse and leverage customer data to create a truly connected customer experience. Seeking an experienced, passionate and highly motivated Data Scientist who will help discover the information hidden in vast amounts of customer more »

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Central London with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Central London with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

on product direction, and collaborate with engineers on feasibility. - Ideation & Exploration:Facilitate workshops, create user journeys, wireframes, mockups, and prototypes, and integrate team feedback. - Customer Experience: Enhance our visual language and design system, conduct user testing, plan iterative releases, and ensure consistent, branded experiences. About You: - Experience … design, and accessibility standards. - Attributes: Self-motivated, empathetic, detail-oriented, and comfortable with ambiguity. Strong communicator with a knack for simplifying complex problems. - Background: Experience working in start-up or scale-up environments would be advantageous as would 4+ working in FinTech, Financial services or similar products. Why Join more »

tagging implementations at a line level in JavaScript or SDKs Collect requirements and manage backlog Train and educate relevant teams What you'll bring Experience as a Product Owner/Product Manager is a must with a proven track record of developing products in a fast paced and inclusive … environment Experience with website data and analytics capabilities, tag management or Consent Management Platform preferred, as it will be beneficial in working with wider teams across the business. A passion for media and technology – it’s at the core of everything we do and a proven track record of … worked in an environment where implementing marketing or advertising technology in websites, mobile apps or OTT was at the forefront of your work Demonstrable experience of having built effective and trusted relationships with stakeholders Highly collaborative style and able to thrive in a team with experience of operating more »

the client’s team; providing expert advice and guidance in selecting and utilising suitable marketing and advertising tools to effectively meet their commercial and customer experience goals. You’ll act as a Single Point of Contact for teams throughout the business, driving the delivery of Digital transformation initiatives … across MarTech. Key Skills: Experience consulting with internal stakeholders and clients to gather requirements and turn that into real life MarTech solutions. Experience working with a range of MarTech tools, Including: CRM, CDP, Analytics programmes.. etc. opening new marketing channels for clients. Managing projects and the end-to more »

and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in more »

Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Come and be part of the leading Armed Forces charity, making a difference to … role, you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with … our diverse customer base. Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space. more »

working with stakeholders to dive improvements in MarTech procurement, marketing automation, and best practice.Main Duties: Develop and embed strong Marketing Enablement strategy to drive customer experience and maximise revenueBuild and support global standards and governance models for MarTech, working with sales, Procurement and DigitalLeading benefits realisation model for … requirements gathering, market research, business case preparation, investigation, identify and implementation Person Specification:Significant MarTech, data and lead generation experienceExperience in global, complex organisationsSignificant experience leading marketing functionsExpert understanding of marketing automation platforms, integrations, and CRMDeep understand of processes and tools contributing to effective marketing, industry trends and best … in change management, MarTech implementation and marketing automationExperience in writing business case's and presenting/negotiating with Investment BoardsStrong global stakeholder management experienceProven experience working to C-Suite ________As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity more »

skilled and motivated surveyor to join our Building Compliance Team at emh. As a surveyor with emh, you will deliver a positive and engaged customer experience, which is compliant with statutory and regulatory bodies requirements. You will be involved in compliance and property related inspections including but not … Energy efficiency related activity Option appraisals Aids and adaptation requests/work Disrepair Claims HHSRS/Decent Homes work Risk assessments You will have experience drawing up specifications, raising and progressing works orders and preparing contract documents for planned, reactive and compliance related works, and providing accurate estimates for … service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within more »

with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space. One of their key hires is a VP of Customer Success. The VP of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success … strategy and team. This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors. This position is Hybrid and requires you to be in the London office 2 days a week. Key Responsibilities: Develop and implement a comprehensive … customer success strategy that aligns with the company’s overall business objectives. Lead, mentor, and grow the customer success team to deliver exceptional service and support to our clients. Drive customer retention and expansion by ensuring customers realize the full value of our products and services. Establish more »

Bromley to Soho from October 2024 Sitting within the Conversion Rate Optimisation team, the main focus of the role would be analysing the online customer journey to understand user behaviour and identify opportunities for A/B testing. The role will also assist the Trading team to analyse content … and product performance to help improve the customer experience and increase conversion. About the Company We have an unswerving reputation and legacy for quality and craftsmanship at its foundation, British brand Russell & Bromley has heralded its renewed contemporary fashion aspiration and focus within recent seasons evolving into a more »

the power of data and technology? As a Senior Machine Learning Engineer, you'll deploy and productionise predictive models aimed at enhancing media performance, customer experiences, revenue efficiency, and various business outcomes. What You'll Do: Deploying and productionising models to optimise business performance Working closely with clients to … creation of the best-in-class models, measurement and reporting We’d love to see: Strong proficiency with Python and SQL Extensive Machine Learning experience: recommendation, forecasting, predictive performance analysis & optimisation Experience with Snowflake, DataIQ or Databricks AWS experience – Redshift & Fast API NLP & Computer Vision experience Previous experience working with Marketing Ecosystems Hybrid working with offices in Central London - 3x a week in the office. Day rate up to £550 per day If you are interested, please apply. Contact Danielle Blake on 01727 228072 OR dblake@understandingrecruitment.com for more information. Understanding Recruitment is passionate more »

public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and lead change … Generate demand for firm resources, develop proposals, and identify new opportunities. Inspire and lead talent development through coaching and recruiting. Ideal Candidate Qualifications: • Extensive experience in cloud strategy implementation, governance, and cloud financial management tools (e.g., Cloud Health, Cloudability). • Proven track record of successful client engagements and delivering … skills in English. Educational Requirements: • Bachelor's degree in Business, Engineering, Information Services, or equivalent. • Master's degree and/or relevant certifications preferred. Experience Requirements: • Relevant consulting or industry experience with a proven ability to build trusted relationships with senior business and technology leaders. • Experience in more »