51 to 75 of 115 Permanent Customer Experience Jobs in London with Remote Work Options

Collaborate with senior leadership to define and execute a robust data strategy Build and integrate data functionalities into our web app, ensuring seamless user experience Translate complex data sets into actionable insights, enhancing customer experience Produce comprehensive data packs and reports using R, Excel, and BI tools … presenting findings to stakeholders Qualifications: Proven experience in data strategy and implementation within a web application context Strong development skills with a deep understanding of data integration Proficiency in R, Excel, and BI tools for data analysis and report generation Demonstrated ability to produce and present data insights clearly … and effectively Experience guiding and mentoring junior team members Confident communicator, capable of advising and influencing senior stakeholders Key information Competitive salary ranging from £80,000 to £100,000, based on experience. Fully remote working environment 3 stage Interview process Join us in working with an authentic brand and more »

ViaCatalyst accelerates progress for the world's most forward-thinking brands. Our comprehensive services include Financial Services, Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. By harnessing advanced digital engineering and data-driven solutions, we deliver impactful and efficient business outcomes, empowering our clients to achieve … success. We offer innovative digital product engineering, cloud solutions, DevOps, data & AI, and customer experience and design services. Our expertise spans across various industries, including banking, financial services, insurance, technology, media & telecom, healthcare, and logistics. We are dedicated to continually enhancing quality, reliability, and value for our clients. … executing marketing strategies to drive sales and revenue growth. Your primary focus will be on building and executing the business mission and vision, brainstorming customer acquisition strategies, developing business plans and forecasts, and participating in marketing activities to build brand awareness and excitement for the company. Key Responsibilities: Recruit more »

stakeholders and data role holders in authoring and documenting data quality rules and cataloguing business data definitions. Support maintenance and, if necessary, removal of customer data across Sky platforms in accordance with retention timeframes, policies and guidelines. Advocate for good data management practices and actively support the education of … cataloguing Proficiency in data management and data governance technologies and tooling e.g. Collibra, GCP Data Catalog & Data Fusion, Informatica Cloud Data Governance etc. Proven experience in supporting implementation of Data Management initiatives in large organisations. Strong track record of successfully initiating, delivering, and maintaining data-related initiatives while effectively … Hub Want to unlock the power of data? Our Group Data Hub works with millions of data transformations every day to deliver value, improve customer experience and enable new product launches. From architecture to analytics and engineering to science: it’s how we bring customers more of what more »

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world s original and leading airport experiences … of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC. Our mission is focused … aPrincipal Software Engineer to the agreed development plan and to approved specifications. You will have the opportunity to work with cutting-edge technologies and experience all aspects of thesoftware development lifecycle. Key Responsibilities Develop products, processes, or standards in support of the business strategies under theguidance of more senior more »

leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to … receive the best possible service. The Role Our team of marketing experts uses data-driven insights to run efficient performance marketing and improve the customer journey. As the Sport CRM Executive, you will be responsible for planning and executing the CRM strategy for our sportsbook customers. You will create … support teams and stakeholders throughout the organization. Your Main Duties: Planning and executing innovative multi-channel communication concepts to optimize the user journey, maximize customer retention, and meet market KPIs. Manage the end-to-end delivery of promotional content and CRM campaigns for the sportsbook customers - from idea generation more »

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … and support the development of business propositions within procurement learning and other transformation-related work. What will you need to do it? Proven pedagogical experience in educating, enthusing and coaching, with the ability to create a positive learner-focused online experience. Detailed knowledge of procurement processes, including category management … strategic sourcing, contract management, supply relationship management, purchase to pay (P2P) and supplier risk management. Working knowledge and experience of the end-to-end procurement lifecycle and understanding of core public procurement policies, directives and regulations, including the Public Contracts Demonstrable experience and knowledge of designing and implementing more »

Job Title: Support Engineer I Responsible to: Head of CX Responsible for: Not Applicable Our Values Our business is values centric. We look to engage, motivate and reward our team through living and benefiting from the values, and in turn, taking that benefit to our clients. We promote a culture … ensure the seamless operation of technology solutions for our clients in the professional services sector. You will play a vital role in delivering exceptional customer experiences, covering remote and onsite support, management of endpoint devices and solutions, management and maintenance of cyber security tools, support and administration of on … s lives, with an ardent desire for continued learning and skills development, with a laser-like focus on client service and delivering an unbeatable customer experience. By embodying our core values of integrity, empathy, and continuous improvement, you will contribute to our mission of creating unrivalled experiences for our more »

both organic and inorganic and have recently achieved significant scale across Europe. Our Strategy is to double the size of the business by improving customer experience, growing organically and acquiring, accelerating knowledge and capabilities of teammates and using technology with purpose. Data and Data services is a key … strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services As a Technical Lead for our Data Team, you will play a critical role in shaping our data strategy … implementing and operating within robust data governance principles – metadata, discovery, tagging and classification, quality, catalogues, inventory and data lineage Technical Skills – Deep hands on experience with the following data technologies: Stack including, Azure Data factory, Azure Data Lake Storage, Azure SQL, Azure Cosmos DB, Azure Power Platform, primarily power more »

delivering actionable insights to senior leadership and driving change through influencing partner teams. Provide an expert perspective on the underlying business health, performance and customer experience of the business across countries, categories and programs. Build visualizations and analysis to identify gaps in the funnel and areas of campaign … KPIs. Prepare detailed presentations, analysis, and materials to support the management team with business reviews. Skills & experience... Looking for a strong communicator with proven experience in a similar role, ideally within a SaaS or tech-centric environment. Able to analyse and build campaign reports using Excel. Experience in … data to guide decision-making, taking proactive approaches to delivering high quality work. Proficient in Excel (building Pivot Tables, creating v-lookup functions etc.) Experience in digital trading and eCommerce businesses, managing multiple products/categories a big plus. If this sounds like you, then please apply ASAP with more »

empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Partners play a critical role in the customer journey at Vanta. From Technology partners to … leader to drive the execution of our channel strategy across both acquisition and partner management. Your success will be measured by both revenue and customer engagement targets related to partners' role in our customer journey.. This role will report into Vanta s VP of Sales & Partnerships and will … in EMEA Partner with cross-functional teams in Go to Market and Engineering & Product Development to refine and mature the partner and partner/customer experience Advance the skills and careers of our managers and individual contributors Represent the business and the leadership team to customers How to more »

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Central London with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Central London with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

London Business School require a new Director, Client Experience to join our globally ranked top ten Executive Education department. You will be accountable for various tasks, most notably providing clients with world class experiences which will include seamless account & project management of Executive Education s custom programmes. You will … also ensure existing revenue is delivered on time and to the LBS highest standards. The Director, Client Experience will be responsible for and lead a team of Senior Account Managers and Senior Manager, Client Experience. Main Responsibilities Contribute to the development of a strategy for Executive Education to enable … a vision of world class project/account management and ensure team are performing to these standards. Partner with Client Directors, Legal, Finance and Customer Experience teams to understand our clients goals and needs and provide expert advice on how best to support, resource and deliver to clients more »

on product direction, and collaborate with engineers on feasibility. - Ideation & Exploration:Facilitate workshops, create user journeys, wireframes, mockups, and prototypes, and integrate team feedback. - Customer Experience: Enhance our visual language and design system, conduct user testing, plan iterative releases, and ensure consistent, branded experiences. About You: - Experience … design, and accessibility standards. - Attributes: Self-motivated, empathetic, detail-oriented, and comfortable with ambiguity. Strong communicator with a knack for simplifying complex problems. - Background: Experience working in start-up or scale-up environments would be advantageous as would 4+ working in FinTech, Financial services or similar products. Why Join more »

tagging implementations at a line level in JavaScript or SDKs Collect requirements and manage backlog Train and educate relevant teams What you'll bring Experience as a Product Owner/Product Manager is a must with a proven track record of developing products in a fast paced and inclusive … environment Experience with website data and analytics capabilities, tag management or Consent Management Platform preferred, as it will be beneficial in working with wider teams across the business. A passion for media and technology – it’s at the core of everything we do and a proven track record of … worked in an environment where implementing marketing or advertising technology in websites, mobile apps or OTT was at the forefront of your work Demonstrable experience of having built effective and trusted relationships with stakeholders Highly collaborative style and able to thrive in a team with experience of operating more »

the client’s team; providing expert advice and guidance in selecting and utilising suitable marketing and advertising tools to effectively meet their commercial and customer experience goals. You’ll act as a Single Point of Contact for teams throughout the business, driving the delivery of Digital transformation initiatives … across MarTech. Key Skills: Experience consulting with internal stakeholders and clients to gather requirements and turn that into real life MarTech solutions. Experience working with a range of MarTech tools, Including: CRM, CDP, Analytics programmes.. etc. opening new marketing channels for clients. Managing projects and the end-to more »

and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in more »

Are you passionate about creating exceptional user experiences? We're seeking a talented User Experience Manager to join us at our HQ, Haig House, Southwark, in a hybrid role that blends remote and office work. Come and be part of the leading Armed Forces charity, making a difference to … role, you'll bring your expertise in human-centered design to shape and iterate experiences, collaborating with internal and external stakeholders to drive our customer experience vision forward. You'll lead the design strategy for all our digital applications, ensuring they deliver value-driven outcomes that resonate with … our diverse customer base. Your responsibilities will span from understanding user needs and developing personas to prototyping, user-testing, and championing accessibility and inclusive design principles. You'll have the opportunity to unleash your creativity by conceptualising innovative ideas to bring our brand to life in the digital space. more »

that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The opportunity: Technical Architect required to work on an innovative … a complex and rewarding technical architecture role covering everything from IAM through to API design through to MDM. It will require significant core architecture experience and requires a level of pragmatism and consideration when making key design decisions, considering all the trade-offs, and being able to communicate direction … to our engineers and the with the wider senior stakeholders. The architecture role covers the application, integration, and data domains. You will need demonstrable experience of spearheading software architecture within fast-paced teams. You will need significant experience in designing for NFRs as well as functional requirements. As more »

working with stakeholders to dive improvements in MarTech procurement, marketing automation, and best practice.Main Duties: Develop and embed strong Marketing Enablement strategy to drive customer experience and maximise revenueBuild and support global standards and governance models for MarTech, working with sales, Procurement and DigitalLeading benefits realisation model for … requirements gathering, market research, business case preparation, investigation, identify and implementation Person Specification:Significant MarTech, data and lead generation experienceExperience in global, complex organisationsSignificant experience leading marketing functionsExpert understanding of marketing automation platforms, integrations, and CRMDeep understand of processes and tools contributing to effective marketing, industry trends and best … in change management, MarTech implementation and marketing automationExperience in writing business case's and presenting/negotiating with Investment BoardsStrong global stakeholder management experienceProven experience working to C-Suite ________As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity more »

skilled and motivated surveyor to join our Building Compliance Team at emh. As a surveyor with emh, you will deliver a positive and engaged customer experience, which is compliant with statutory and regulatory bodies requirements. You will be involved in compliance and property related inspections including but not … Energy efficiency related activity Option appraisals Aids and adaptation requests/work Disrepair Claims HHSRS/Decent Homes work Risk assessments You will have experience drawing up specifications, raising and progressing works orders and preparing contract documents for planned, reactive and compliance related works, and providing accurate estimates for … service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within more »

with a Series A Software Development vendor who is changing the Martech (Marketing Technology) space. One of their key hires is a VP of Customer Success. The VP of Customer Success will be responsible for driving customer satisfaction, retention, and growth by leading our customer success … strategy and team. This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors. This position is Hybrid and requires you to be in the London office 2 days a week. Key Responsibilities: Develop and implement a comprehensive … customer success strategy that aligns with the company’s overall business objectives. Lead, mentor, and grow the customer success team to deliver exceptional service and support to our clients. Drive customer retention and expansion by ensuring customers realize the full value of our products and services. Establish more »

Headquartered in Addison, Texas, Accolite helps its customers successfully navigate their digital transformation journeys by providing digital product engineering, cloud services, data engineering, DevOps, customer experience and design services. With over 3,000 professionals globally, Accolite has a presence across the United States, Canada, and Europe and has …/www.accolite.com Role: Frontend Developer (Angular) Location: Hybrid Position Type: Contract/Fulltime We are looking for an Angular/JavaScript Developer, who have experience in developing complex web-based, Front End applications. • The primary duties will center on creating and executing intricate screens and dashboards utilizing Angular (15+ … on HTML, CSS/SCSS, Typescript and Javascript • Attention to detail in relation to UX and UI design. • Professional UI development using Angular 17 • Experience working with RESTful services Regards Anita more »

Bromley to Soho from October 2024 Sitting within the Conversion Rate Optimisation team, the main focus of the role would be analysing the online customer journey to understand user behaviour and identify opportunities for A/B testing. The role will also assist the Trading team to analyse content … and product performance to help improve the customer experience and increase conversion. About the Company We have an unswerving reputation and legacy for quality and craftsmanship at its foundation, British brand Russell & Bromley has heralded its renewed contemporary fashion aspiration and focus within recent seasons evolving into a more »

public clouds (AWS, Azure, GCP, etc.), including governance, IT department restructuring, and cloud financial management. • Analytics and Problem Solving: Modernize IT service delivery, enhance customer experiences, and solve complex problems with a big-picture approach. • Leadership: Build trust and advisory relationships with clients and peers, motivate and lead change … Generate demand for firm resources, develop proposals, and identify new opportunities. Inspire and lead talent development through coaching and recruiting. Ideal Candidate Qualifications: • Extensive experience in cloud strategy implementation, governance, and cloud financial management tools (e.g., Cloud Health, Cloudability). • Proven track record of successful client engagements and delivering … skills in English. Educational Requirements: • Bachelor's degree in Business, Engineering, Information Services, or equivalent. • Master's degree and/or relevant certifications preferred. Experience Requirements: • Relevant consulting or industry experience with a proven ability to build trusted relationships with senior business and technology leaders. • Experience in more »