76 to 100 of 214 Permanent Customer Experience Jobs in London

and in doing so transforming the fortunes of the business by delivering ground-breaking sustainable and scalable analytics that better explain, detect, and predict customer needs, earlier and faster than anyone else. • The role will require and involve the use of standard, as well as advanced analytics techniques, including … the use of machine learning model development, to support commercial objectives and optimise customer experiences. • Through your team, you will drive the advanced analytics agenda, being transformational with the use of cutting-edge analytics techniques that are so useful, insightful, and timely - that Customers can’t do without them … and we become trusted for looking after both our customer’s data and their money. • You will be a thought leader in the field of analytics in order to make numerous, frequent, and complex business decisions to drive the business and deliver on the immediate and future goals of more »

strategic priorities. The role holder has a proven record of success in sales and account growth, insurance and financial product and operations expertise, and experience with emerging technologies, such as data and tech-backed GBS solutions. The PS&C Lead builds relationships with key CXO stakeholders in the entities … However, what truly sets the PS&C Lead apart is their alignment with AXA's behavioural competencies. They not only address but anticipate evolving customer needs, while driving initiatives to challenge legacy processes and enhance the overall customer experience. Responsible for solving complex and unprecedented challenges, they use … collaborating with partner entities and conveying an inspiring vision for the future. Additionally, proficiency in business English is crucial for understanding and addressing evolving customer needs, as well as building strategic partnerships and relationships across functional teams. Proficiency in any other additional languages would be highly advantageous. This language more »

at the forefront of innovation in the insurance industry. Our mission is to provide our clients with cutting-edge solutions that streamline processes, enhance customer experiences, and deliver superior value. We are looking for a Lead Developer to join our team to deliver on projects for our Underwriting platform. … needs of our clients in the insurance sector. This role sits within the Catastrophe Modelling team where we are building out our software capabilities. Experience in this field is advantageous but not a requirement. Key Responsibilities: Design, develop, and implement software applications using Azure, .NET, Python, and Databricks. Collaborate … and technologies to ensure our solutions remain competitive. Qualifications: Bachelor's or Master’s degree in Computer Science, Engineering, or a related field. Strong experience in software development, with a focus on Azure, .NET, Python, and Databricks. Proven experience in the insurance industry or a deep understanding of more »

Senior Insight Analyst Company: VML Location: Sea Containers, London Reporting to: Director of Customer Analytics, Europe Who we are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and … values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. The Role You will be responsible for helping our clients … This means lots of growth opportunities in different areas, from Big Data Analytics to Electric Vehicles. You will be managed by the Director of Customer Analytics, who will be invested in accelerating your growth and advocating for your success. Key responsibilities: Ensure client success by delivering and presenting high more »

interesting products and services you are using today and will use in the future. Our expertly crafted software underpins many of today’s amazing customer experiences. When you join us, you'll be both challenged and supported, and you'll be a part of something extraordinary. Empowered Mobicans driving … Qualcomm chipsets and open source Andriod OS. Mandatory skills The candidate needs to live in London area and be ready to work from the customer's office on 'as-needed' basis. 5+ years with embedded development experience in C/C++ High-level linux experience on users …/kernel space (or on Android platforms) Knowledge of Linux build systems and system components Security Vulnerability Assessment experience Knowledge of Bootloaders Good experience with Git and branch integration Good solid Python skills for tools automation Nice to have skills Knowledge of Android build systems and system components more »

interesting products and services you are using today and will use in the future. Our expertly crafted software underpins many of today’s amazing customer experiences. When you join us, you'll be both challenged and supported, and you'll be a part of something extraordinary. Empowered Mobicans driving … chipsets and open source Andriod OS. Qualifications Mandatory skills The candidate needs to live in London area and be ready to work from the customer's office on 'as-needed' basis. 5+ years with embedded development experience in C/C++ High-level linux experience on users …/kernel space (or on Android platforms) Knowledge of Linux build systems and system components Security Vulnerability Assessment experience Knowledge of Bootloaders Good experience with Git and branch integration Good solid Python skills for tools automation Nice to have skills Knowledge of Android build systems and system components more »

Opportunity to work on emotionally intelligent AI avatars, transforming e-learning and customer experiences. Role: Computer Vision Engineer Location: London (Hybrid ) Salary: £80,000 (generous stock options) I'm hunting for innovative Computer Vision Engineers who are ready to reshape how humans and AI connect. What You'll Do … ML Projects: Manage the full machine learning lifecycle for optimal performance. Collaborate and Improve: Participate in code reviews and team collaboration for continuous improvement. Experience Requirements: Advanced degree (Master’s or PhD) in Computer Science, Engineering, or a related field. Over 3 years of experience in machine learning … particularly with generative models. Strong Python skills and expertise in deep learning frameworks such as PyTorch. Familiarity with cloud tools like Docker and Azure. Experience with CI/CD processes and tools. more »

this field. On a daily basis, you will be working closely with the sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform. Location: Central London– 3 days in office/2 days remote Salary: £30,000 - £32,000 + healthcare … included on your CV). Can speak fluently in English AND either: Spanish, French or Italian Basic scripting knowledge in Python or Bash Excellent customer-facing skills A motivated self-starter with a problem-solving attitude Strong aptitude for picking up technologies Ability to work with autonomy and as … Product Specialist - Graduate Level You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team) Manage live customer projects from planning to final review Provide customer training to new and existing customers Deliver workflow advice to customers using the product Identify more »

transformation initiatives, driving innovation and leveraging technology to enhance business processes, improve operational efficiency, and deliver superior customer experiences Customer Experience (CX): Lead efforts to enhance the online customer experience, ensuring a seamless and user-friendly ecommerce platform that meets the needs and preferences of … our target audience. Implement CX strategies to improve customer satisfaction, loyalty, and retention Analytics and Reporting: Utilise web analytics tools to track key performance metrics, analyse trends, and generate actionable insights to inform decision-making and drive continuous improvement Ecommerce Technology: Evaluate and implement ecommerce technology solutions, platforms, and … tools to support business objectives and enhance operational efficiency Team Leadership: Lead and inspire a team of ecommerce, digital transformation, and CX professionals, providing guidance, support, and mentorship to drive performance and foster a culture of innovation and collaboration Cross-Functional Collaboration: Collaborate closely with internal stakeholders, including product management more »

are presented with best-in-class experiences. Manage a successful team consisting of three areas (manager of managers): Website Product, Website Operations and Digital Experience/CRO. The Websites team is responsible for managing the global websites, across Retail and non-Retail busiess areas, to maximize business KPIs and … manage the group and country channels on a day to day basis. General Duties Lead the definition of the website, onboarding and client’s customer experience by client segments, platforms and territories, working closely with region leads and global stakeholders. Act as the primary marketing interface into the … technology, product and delivery teams. Measure performance and optimise customer journeys. Liaising with product team to optimise the customer experience between the website and application forms, trading platforms, payment gateways and client account environments. Develop and maintain processes, communicate roadmaps and tactical plans to all stakeholders including more »

a fully Fintech business. The business has grown significantly over recent years and as a result are investing in their IT function to enhance customer experience and ensure they remain a top tier product. This is an exciting time to join the business as the IT are in … to improve our company Take ownership of the tasks and responsibilities you are assigned. Be a real team player to collectively achieve success Required experience: Proficient experience working with Laravel. This is the main framework for this role. Strong experience with Laravel-associated technologies: Laravel Livewire, Laravel … Confident front and back end user. A background in secure application development, ideally from regulated financial services or a fast-paced start-up. Extensive experience with Agile Scrum. Minimum of 6 years of experience with PHP, HTML, CSS, Javascript, and SQL Extensive knowledge of PHP 8.2 and proficiency more »

Merkle is a leading data-driven customer experience management (CXM) company that specialises in the delivery of unique, personalised customer experiences across platforms and devices. With a thirty-year heritage as a leading data and analytics consultancy, in 2016, Merkle became part of dentsu, one of the … to clients You will support, train and mentor Account Executives in delivering all Paid Social planning and implementation Qualifications Good all-round client service experience Experience of Paid Social planning across at least medium-sized clients Paid Social activation experience Experience managing the finances for campaigns … Experience managing campaigns on Meta, Twitter, LinkedIn, TikTok Maintain relationships with the Paid Social partner community Good overall knowledge of MB2B (and dentsu) products and services Create insights based on data analysis to lead recommendations, optimisations and expansion of campaigns with clients Additional Information Dentsu is an equal opportunity more »

FX business including sales, trading, technology, risk management groups and compliance • This is a very dynamic role and your responsibilities will be commensurate with experience Job Requirements • Dedicated work ethic • Strong team player • 3+ years of eFX trading experience and a strong understanding of FX market microstructure • Must … be technical minded with a good understanding of Python programming. kdb/q experience is an asset. • Demonstrated strong business analysis skills, problem solving skills and initiative • Self-starter, motivated towards improving and developing the business • Be available to communicate after work hours via email • Excellent communication skills, both … world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring more »

meters to all consumers by the end of 2020. The infrastructure is now live and DCC must ensure that we have the internal and customer facing processes and systems that allow us to operate at scale with our national customer base. We’re looking for an experienced and … demand in a timely and cost-efficient manner. The role holder will also ensure the optimisation and traffic management capability of the network delivers customer needs driving efficiency of existing and future network traffic flows. What will you be doing? and motivate a team that is responsible for assuring … term network capacity from our suppliers and partners to scale their networks in the most cost effective manner, whilst ensuring delivery of an excellent customer experience in line with key performance metrics and indicators to our suppliers, in a compelling way, the formal submission of the Demand Forecast more »

with the Business Analysts and Solution Architects to understand the business requirements and processes. Configure the Sapio products to meet time, budget, quality and customer success criteria. Train customers on the configuration and use of the Sapio Sciences products. Support customers in the subsequent implementation of the configuration. Support … customer deliverables as defined by the SA/BA in the subsequent implementation of the configuration. Provide help on support portal to address customer's questions and issues on a rotating basis. Follow Sapio Sciences agile deployment methodology. Document customer feedback and ensure issues are addressed to … provide the best customer experience and ultimate success of the project. Meticulously manage all AE related deployment services documentation. Required Skills & Abilities: Strong programming skills with detailed knowledge of Python. Strong analytical, problem solving and fact-finding skills. Proven organizational skills, with the ability to deliver agreed workload more »

1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs … you will have the potential to grow your career through this exciting journey. 2. Product & Technological Value Delivery •Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven … partner. •Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solutions Architect, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for more »

Head of Technology Travel Industry experience preferred Competitive Salary Moorgate City of London Kenwood Travel is an award-winning travel business based in central London, with over 40 years of experience. We are a dynamic, innovative and ambitious business looking for a candidate who is passionate about technology. Our … for innovation and align technology initiatives with business objectives. Works closely with the Head of Growth and Strategy to obtain a best-in-class customer facing website in terms of both customer experience and technical performance. Team Development: Supports and trains team members to enhance overall IT … capability and ensure alignment with business goals. Required Skills & Experience: Proven experience in a senior role within technology, preferably in the travel industry. 5 years experience in building and managing complex software systems and integrations with third party systems. In-depth knowledge of IT systems, applications, and more »

Head of Technology Travel Industry experience preferred Competitive Salary Moorgate – City of London Kenwood Travel is an award-winning travel business based in central London, with over 40 years of experience. We are a dynamic, innovative and ambitious business looking for a candidate who is passionate about technology. Our … for innovation and align technology initiatives with business objectives. · Works closely with the Head of Growth and Strategy to obtain a best-in-class customer facing website in terms of both customer experience and technical performance. Team Development: · Supports and trains team members to enhance overall IT … capability and ensure alignment with business goals. Required Skills & Experience: · Proven experience in a senior role within technology, preferably in the travel industry. · 5 years experience in building and managing complex software systems and integrations with third party systems. · In-depth knowledge of IT systems, applications, and more »

to deliver exceptional support to exchange participants through phone and email. Responsibilities: Provide application-level support to the GFO-X Exchange platform: Respond to customer inquiries and issues promptly via various channels such as email, phone, or chat diagnose the problem effectively. Troubleshooting issues related to FIX protocol, application … times. Assisting with API and Algo Conformance testing and certification. Involvement in end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to … Collaborate with the wider IT team to ensure hardware configurations are optimized for performance and security. Collaborate with the infrastructure and development team: Provide customer feedback on issues relating to FIX protocols, application support, hardware, and API enhancements or bug fixes to the development team. Participate in testing and more »

Business Analyst – Pensions Introduction: Wipro is looking for a Business Analyst – Pensions with solid experience in UK Pensions products. This is a new role which will be at the heart of the growth agenda for the organisation. The role will have a primary focus on TPR (The Pensions Regulator … Pensions” you will be a part of the Insurance Practice where we help insurance companies transform the way they do business through digital powered customer experience & analytics/cognition enabled business transformation. Our transformation consulting framework enables modernization & complete digitalization of insurance organization. Leading practices include - Sales & Distribution … the business of recommendations and create business cases Plan, develop and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes more »

a key stakeholder, you will be responsible for devising the global digital strategy aligned with the business objectives, steer best practice in digital user experience and content through experience, industry best practice and analytic data. ▪ Devise and deliver an effective global content marketing strategy, securing feedback, endorsement, and … and present the performance of digital marketing initiatives. ▪ Utilize A/B testing, segmentation, and other techniques to optimize campaign performance, conversion rates, and customer acquisition costs. ▪ Define clear KPIs and performance metrics to measure the effectiveness of marketing campaigns. ▪ Developing and managing digital marketing campaigns, tracking conversion rates … and achieve business objectives. ▪ Track expenses, forecast spending, and report on financial performance regularly. ▪ Manage relationships with third party digital agencies and suppliers. REQUIRED EXPERIENCE International Experience/New Market Expansion: ▪ Proven track record of successfully expanding businesses into new markets. ▪ Demonstrated ability to navigate diverse cultural landscapes more »

a React Native Developer to make a huge impact on their projected growth and delivery of their mobile app. Key Skills: Strong React Native experience Strong Mobile experience - iOS Extensive experience in contributing to the frontend as well as the mobile side using JavaScript and React and … TypeScript You have a product mindset and care about the customer experience Comfortable working in a small engineering team with appetite to double in size Confident working across: React Native, Swift, iOS, TypeScript, React and JavaScript Requirements: Comfortable rolling out mobile app projects successfully Spearhead software system design … adherence to industry best practices Team player - Start up environment being a collaborative individual being versatile Experienced in building a strong engineering culture through customer obsession Passionate about scale up environments being bought into the company vision Have a genuine interest on voicing their opinion on the mobile app more »

We’re looking to add more Nearformers who fit this profile. At Nearform we are in the fortunate position of having 10 years of experience delivering on mission-critical outcomes for our customers, while still retaining the start-up feel, transparency, and intimacy of a close-knit community of … technologists. We build digital products that provide users of these products fantastic digital experiences and allow enterprises to go to market faster, improve customer experience, while transforming their workflows and advancing our clients’ digital agendas. With a recent significant investment into the business, Nearform is poised to scale … within their businesses Open to travelling to London for events, meetings with potential and existing clients on a frequent basis (5 days per month) Experience Consulting, pre-sales or account development experience in a technology consultancy or digital enterprise services company Hands-on delivery, development and/or more »

opportunity for someone who enjoys continuous improvement and implementing ideas. If you love leading and collaborating with teams who deliver at pace and have experience of the Personal Lines General Insurance market, particularly price comparison websites, then we would love to hear from you! Join our team in Aviva … the job:This role will be a key part of the Aviva Retail PCW (price comparison sites.) team, with responsibility for developing our products, customer experience and journeys. The role will mix continuous improvement and optimisation, development of new features and the longer-term product roadmap, all with … the aim of delivering brilliant customer and commercial outcomes. The business will initially be focused on Motor or Home insurance distributed through price comparison sites.What you will do:Lead the overall Motor or Home and Speciality Retail PCW Products, including shaping and prioritizing change demand and understand customer more »

institutionalize behaviors for the appropriate use of data within changing security requirements, privacy needs, ethical values, societal expectations, and cultural norms. Environmental Awareness/Customer Focus Build and maintain strong and effective relationships with key internal (up to executive level) and external stakeholders to ensure that service delivery meets … around the foundation of insights that support better decision making across our value chain. Focus on reusability of insights, driving better risk assessment and customer experience internally and externally to Aspen. Maintain oversight working closely with IT relating to the design, development, and implementation of analytical tools and … to analyze the competitive landscape to proactively address competitive threats, inform the product roadmap and anticipate market trends and evolving client needs. Essential Skills & Experience: Specific professional qualifications (and broad business qualifications) at the level of degree or equivalent. Must offer track record of working (ideally) in the Insurance more »