76 to 100 of 296 Permanent Customer Experience Jobs in London

passionate about those that advance womens health and well-being. This allows us to be a company that prospers, grows and empowers women to experience healthier lives. None of this would be possible without the talent, skills and aspirations of our employees. Their expertise and dedication to developing and … wellness needs of women, families and communities. Job description: Field Service Engineer - London, UK Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites. We're thrilled to be looking for a Field Service Engineer to … join our team covering primarily our Breast and Skeletal Health medical imaging equipment mainly across London. We're looking for people who have engineering experience (electrical/mechanical) ideally from within a medical device background, are happy to be in the field travelling within the designated area as required more »

the UK market for over 40 years and recommended itself as one of the best companies in their area. They won multiple awards for Customer Satisfaction and they were recognized as the best place to work – around 90 % of their employees love their job according to the recent survey. … see you in their central London office just 1-2 days per month . Key Skills they are looking for: 2+ years of commercial experience in Digital Marketing Administrative experience across large-scale websites Experience working with responsive platform technology, CMS or customer experience platforms … like Sitecore Experience in SEO and optimising website performance Experience in managing social media channels preferably using Falcon or Brandwatch Please apply with your updated CV and we would be happy to share more details with you more »

with the Business Analysts and Solution Architects to understand the business requirements and processes. Configure the Sapio products to meet time, budget, quality and customer success criteria. Train customers on the configuration and use of the Sapio Sciences products. Support customers in the subsequent implementation of the configuration. Support … customer deliverables as defined by the SA/BA in the subsequent implementation of the configuration. Provide help on support portal to address customer's questions and issues on a rotating basis. Follow Sapio Sciences agile deployment methodology. Document customer feedback and ensure issues are addressed to … provide the best customer experience and ultimate success of the project. Meticulously manage all AE related deployment services documentation. Required Skills & Abilities: Strong programming skills with detailed knowledge of Python. Strong analytical, problem solving and fact-finding skills. Proven organizational skills, with the ability to deliver agreed workload more »

1. Customer Relationship Establishment & Business Opportunity Expansion In this capacity, you will play a key role within Alibaba Cloud’s business development team to recruit customers and partners and sell Alibaba Cloud global solutions to startups and small/medium clients in the UK, Nordic markets. This role needs … you will have the potential to grow your career through this exciting journey. 2. Product & Technological Value Delivery •Based on the understanding of the customer's industry and business background, help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven … partner. •Independently explain the standard Alibaba Cloud product solutions to customers; or with the support of Solutions Architect, independently explain the solutions matching the customer's business scenarios to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for more »

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … ones. There is wide variety of ways to get involved depending on your interests - from making Alloy Studio intuitive and improving user/developer experience, through making data modelling process seamless, providing connections to new types of databases, improving modelling language itself or optimising query execution time. You'll … complex software solutions Partnering effectively with client project teams A natural ability to mentor junior developers You’ll have: 5+ years of relevant work experience in a team-focused environment A Bachelor or Master degree in a computational field (Computer Science, Applied Mathematics, Engineering, or in a related quantitative more »

lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … ones. There is wide variety of ways to get involved depending on your interests - from making Alloy Studio intuitive and improving user/developer experience, through making data modelling process seamless, providing connections to new types of databases, improving modelling language itself or optimising query execution time. You'll … complex software solutions Partnering effectively with client project teams A natural ability to mentor junior developers You’ll have: 5+ years of relevant work experience in a team-focused environment A Bachelor or Master degree in a computational field (Computer Science, Applied Mathematics, Engineering, or in a related quantitative more »

overseeing the development and improvement of company products. They will be technically competent, having ability to apply knowledge of industry regulation/legislation, understand customer experience and needs, creating solution orientated products. They will monitor and advise on market/competitor pricing structures, and determine future opportunities for … Responsibilities - Creating and enhancing products that fill a niche in the market or allow their clients to remain competitive Researching of legislation, industry codes, customer experiences and demands Consulting market research materials and sales data to ensure that products are viable and competitive Improving customer experiences through solution … as support externally with technical support ownership Engage supplier base and identify synergies across their product range and technical capabilities for efficiency Relevant Skill & Experience - Proven experience in product development and project management in Electro Mechanical fields. Lift specific experience has added benefit Strong analytical and problem more »

guidelines. Good knowledge and understanding in digital media workflows including tools such as Adobe Suite, DaVinci, Resolve, Clipster, Cortex. Mac Captions and Annotation Edit experience would be advantageous. Must understand subtitling specifications and formats, audio samples, rates, video frame rates, SMPTE timecode, and traditional multichannel audio configurations (2.0, 5.1 … is key in this role. Abide by security policies and protect information assets entrusted to you. Person specifications The ideal candidate will have: Previous experience and understanding of video compression and the various codecs used by broadcasters and VOD platforms. Passionate about customer experience and customer service excellence. Hands-on experience with digital media workflows is required. Good communication skills and the ability to prioritize your workload, and the capability to collaborate with and assist other team members. Problem solver with a creative and innovative approach with the ability to think outside the box. more »

The role is an initial 12 month FTC with the possibility to extend beyond this. This Senior Account Manager will be responsible for developing customer communications as part of the Customer Communications Centre of Excellence. Working with business stakeholders to understand customer and product strategic objectives and … or external agencies to create compelling assets that align to the UK brand strategy and tone of voice, that are compliant and enrich the customer experience, and align to Consumer Duty principles. What you’ll be doing; Working with CRM & Analytics respond to business briefs for customer … the people agenda, role modelling HSBC values and representing UK Marketing both internally and externally with partners/agencies. What we’re looking for; Experience working in relevant market/context, i.e., Financial Services or market leading brand Relevant marketing experience in a role that demonstrates the development more »

and get everything in place to drive success. As you take on different projects, youll become an expert in our processes and see your experience evolve. Along the way, youll work closely with different functions across Amazon and see how working together makes us a leader in what we … issues in future Visibility on performance: Ensure visibility on metric performance and key insights to leadership via weekly, monthly snapshots and updates. Deep dive customer feedback and communicate analysis and insights with stakeholders and business leaders. Drive programs that will improve drive customer experience. Solutions: Build short- and … medium-term plans to improve customer experience through programmatic and product interventions. Work with program, operations and product counterparts on solutioning and follow-ups for prioritization. A day in the life Every day is different as a Programme Manager in the Amazon Freight business. Youll work both independently more »

roadmap for our digital client channels • Design and implement a client facing API layer for all Mastercard products • Continuously iterate on products with a customer centric approach • Be the “voice of the customer” internally, representing customer pains and potential gains to key stakeholders Preferred Qualifications • At least … years’ experience in a commercial product or related role • Entrepreneurial attitude, excellent communication skills, and a customer experience focused mindset • Intellectually curious, stay abreast of emerging technologies, trends, risks, and opportunities • Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences … Experience with 0-1 product management processes • Knowledge & understanding of REST APIs • Knowledge of the regulatory environment • Experience in B2B payments (push payments & card) • Collaborative individual with the ability to work with stakeholders across multiple divisions Corporate Security Responsibility All activities involving access to Mastercard assets, information, and more »

Head of Technology Travel Industry experience preferred Competitive Salary Moorgate – City of London Kenwood Travel is an award-winning travel business based in central London, with over 40 years of experience. We are a dynamic, innovative and ambitious business looking for a candidate who is passionate about technology. Our … for innovation and align technology initiatives with business objectives. · Works closely with the Head of Growth and Strategy to obtain a best-in-class customer facing website in terms of both customer experience and technical performance. Team Development: · Supports and trains team members to enhance overall IT … capability and ensure alignment with business goals. Required Skills & Experience: · Proven experience in a senior role within technology, preferably in the travel industry. · 5 years experience in building and managing complex software systems and integrations with third party systems. · In-depth knowledge of IT systems, applications, and more »

Head of Technology Travel Industry experience preferred Competitive Salary Moorgate – City of London Kenwood Travel is an award-winning travel business based in central London, with over 40 years of experience. We are a dynamic, innovative and ambitious business looking for a candidate who is passionate about technology. Our … for innovation and align technology initiatives with business objectives. · Works closely with the Head of Growth and Strategy to obtain a best-in-class customer facing website in terms of both customer experience and technical performance. Team Development: · Supports and trains team members to enhance overall IT … capability and ensure alignment with business goals. Required Skills & Experience: · Proven experience in a senior role within technology, preferably in the travel industry. · 5 years experience in building and managing complex software systems and integrations with third party systems. · In-depth knowledge of IT systems, applications, and more »

to deliver exceptional support to exchange participants through phone and email. Responsibilities: Provide application-level support to the GFO-X Exchange platform: Respond to customer inquiries and issues promptly via various channels such as email, phone, or chat diagnose the problem effectively. Troubleshooting issues related to FIX protocol, application … times. Assisting with API and Algo Conformance testing and certification. Involvement in end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to … Collaborate with the wider IT team to ensure hardware configurations are optimized for performance and security. Collaborate with the infrastructure and development team: Provide customer feedback on issues relating to FIX protocols, application support, hardware, and API enhancements or bug fixes to the development team. Participate in testing and more »

to deliver exceptional support to exchange participants through phone and email. Responsibilities: Provide application-level support to the GFO-X Exchange platform: Respond to customer inquiries and issues promptly via various channels such as email, phone, or chat diagnose the problem effectively. Troubleshooting issues related to FIX protocol, application … times. Assisting with API and Algo Conformance testing and certification. Involvement in end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and contribute to … Collaborate with the wider IT team to ensure hardware configurations are optimized for performance and security. Collaborate with the infrastructure and development team: Provide customer feedback on issues relating to FIX protocols, application support, hardware, and API enhancements or bug fixes to the development team. Participate in testing and more »

should be a determined and hungry problem solver who enjoys finding solutions to electro-mechanical and robotic issues with a keen focus on the customer experience, willing to make a decisive impact on the success and expansion of a company that innovates in a sector that is in … below the key responsibilities of the position : Performing scheduled systems monitoring via alerts and dashboards monitoring. Carrying out maintenance during monthly visits to different customer sites across the UK and mainland Europe. Undertaking complex diagnostics using specialist software tools, including pre diagnostics , which involves discussing client issues with them … with the team in the UK office and throughout Europe, sharing knowledge and discussing client issues. Maintaining a positive company image maintaining a professional customer-oriented image. Requirements A degree , HNC or HND/vocational training or relevant work experience in Electrical/Electronics/Electromechanics. Ability to more »

should be a determined and hungry problem solver who enjoys finding solutions to electro-mechanical and robotic issues with a keen focus on the customer experience, willing to make a decisive impact on the success and expansion of a company that innovates in a sector that is in … below the key responsibilities of the position : Performing scheduled systems monitoring via alerts and dashboards monitoring. Carrying out maintenance during monthly visits to different customer sites across the UK and mainland Europe. Undertaking complex diagnostics using specialist software tools, including pre diagnostics , which involves discussing client issues with them … with the team in the UK office and throughout Europe, sharing knowledge and discussing client issues. Maintaining a positive company image maintaining a professional customer-oriented image. Requirements A degree , HNC or HND/vocational training or relevant work experience in Electrical/Electronics/Electromechanics. Ability to more »

dedicated employees serving clients across 66 countries. Primary Responsibilities: Experience in delivering large & medium sized projects or programs involving enterprise applications, CX/CRM programs Strong experience in Agile way of working and Salesforce skills Should be well versed with Salesforce Transition Projects and discussion the Clients Domain … Specialization in front office or enterprise apps in Telecom, BFSI, Automotive is an added advantage Experience in managing external and internal Stakeholders Experience in preparing management reports, weekly and monthly status reports and presenting to customer Experience in work planning, estimating/budgeting, productivity measurement and … management, resource planning, risk assessment, expectation management, scope and issue management Ability to work with different levels of management throughout an organization, excellent customer focus Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, Analytical & problem solving skill. Sharp more »

dedicated employees serving clients across 66 countries. Primary Responsibilities: Experience in delivering large & medium sized projects or programs involving enterprise applications, CX/CRM programs Strong experience in Agile way of working and Salesforce skills Should be well versed with Salesforce Transition Projects and discussion the Clients Domain … Specialization in front office or enterprise apps in Telecom, BFSI, Automotive is an added advantage Experience in managing external and internal Stakeholders Experience in preparing management reports, weekly and monthly status reports and presenting to customer Experience in work planning, estimating/budgeting, productivity measurement and … management, resource planning, risk assessment, expectation management, scope and issue management Ability to work with different levels of management throughout an organization, excellent customer focus Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, Analytical & problem solving skill. Sharp more »

Business Analyst – Pensions Introduction: Wipro is looking for a Business Analyst – Pensions with solid experience in UK Pensions products. This is a new role which will be at the heart of the growth agenda for the organisation. The role will have a primary focus on TPR (The Pensions Regulator … Pensions” you will be a part of the Insurance Practice where we help insurance companies transform the way they do business through digital powered customer experience & analytics/cognition enabled business transformation. Our transformation consulting framework enables modernization & complete digitalization of insurance organization. Leading practices include - Sales & Distribution … the business of recommendations and create business cases Plan, develop and provision of impact analysis to technology- systems, infrastructure, applications, accelerators in line with customer needs, and solution imperatives Provide support and enablement services to the business to help them develop business requirements and design (including mock-ups, wireframes more »

Adobe Experience Manager - Developer AEM, AEM Site, AEM Assets, Java, JavaScript, CX, UX, UI UK wide - Work from Home, Fully remote working @mecscomms is recruiting for a remote based, home working Developer, on Adobe Experience Manager (AEM) cloud application platforms. The role will build innovative AEM solutions & deliver … End technologies such as HTML5, CSS3, JavaScript, & jQuery, I'm keen to hear from you. Position: Software Engineer, Developer, Application Developer, Software Design, Architecture, CX, UI Purpose: Develop cloud applications & systems capability which enables the delivery of personalised marketing experiences, to individual audiences across various multimedia channels. The role will … . Technology: Adobe Experience Manager (AEM) including; AEM Site, AEM Assets, Forms, Guilds, Screens etc. HTML5, CSS3, JavaScript, jQuery, Java/Groovy programming, CX, UX, UI Location: Fully remote! Anywhere UK. Work from home Nature: Permanent, Full Time Hours: Monday - Friday 09.00 -17.30 Salary more »

a key stakeholder, you will be responsible for devising the global digital strategy aligned with the business objectives, steer best practice in digital user experience and content through experience, industry best practice and analytic data. ▪ Devise and deliver an effective global content marketing strategy, securing feedback, endorsement, and … and present the performance of digital marketing initiatives. ▪ Utilize A/B testing, segmentation, and other techniques to optimize campaign performance, conversion rates, and customer acquisition costs. ▪ Define clear KPIs and performance metrics to measure the effectiveness of marketing campaigns. ▪ Developing and managing digital marketing campaigns, tracking conversion rates … and achieve business objectives. ▪ Track expenses, forecast spending, and report on financial performance regularly. ▪ Manage relationships with third party digital agencies and suppliers. REQUIRED EXPERIENCE International Experience/New Market Expansion: ▪ Proven track record of successfully expanding businesses into new markets. ▪ Demonstrated ability to navigate diverse cultural landscapes more »

My client are an influential force in Customer Data Science, empowering businesses globally to excel in the contemporary data-driven landscape. They are looking for a Senior Product Designer to work in the Customer Data Science team where they will work on understanding complex customer journeys and … improving the customer experience for renowned brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble, and Metro. The ideal candidate will be someone who has worked in a complex problem space and is comfortable conducting discovery research (starting with a broad problem statement) and then running through multiple … Principal and Product Design Manager in establishing standards and guidelines across design and research You'll steer their engineering teams in executing the envisioned experience, To be successful in this role you will need: Proficiency in user experience design, encompassing product creation, design, validation, and performance measurement. Ideally more »

a React Native Developer to make a huge impact on their projected growth and delivery of their mobile app. Key Skills: Strong React Native experience Strong Mobile experience - iOS Extensive experience in contributing to the frontend as well as the mobile side using JavaScript and React and … TypeScript You have a product mindset and care about the customer experience Comfortable working in a small engineering team with appetite to double in size Confident working across: React Native, Swift, iOS, TypeScript, React and JavaScript Requirements: Comfortable rolling out mobile app projects successfully Spearhead software system design … adherence to industry best practices Team player - Start up environment being a collaborative individual being versatile Experienced in building a strong engineering culture through customer obsession Passionate about scale up environments being bought into the company vision Have a genuine interest on voicing their opinion on the mobile app more »

a React Native Developer to make a huge impact on their projected growth and delivery of their mobile app. Key Skills: Strong React Native experience Strong Mobile experience - iOS Extensive experience in contributing to the frontend as well as the mobile side using JavaScript and React and … TypeScript You have a product mindset and care about the customer experience Comfortable working in a small engineering team with appetite to double in size Confident working across: React Native, Swift, iOS, TypeScript, React and JavaScript Requirements: Comfortable rolling out mobile app projects successfully Spearhead software system design … adherence to industry best practices Team player - Start up environment being a collaborative individual being versatile Experienced in building a strong engineering culture through customer obsession Passionate about scale up environments being bought into the company vision Have a genuine interest on voicing their opinion on the mobile app more »