14 of 14 Permanent Customer Intelligence Jobs in London

ROI, and channel attribution. Integrate data from Adobe Analytics (WebSDK), Adobe Target, Marketo, Drift, ON24, Adobe CDP, and Salesforce into a cohesive reporting framework. Collaborate with the CDP and Customer Intelligence teams to leverage audience-level data for advanced segmentation and ABM measurement. Insights & Stakeholder Reporting Deliver regular performance reporting to marketing, sales, and business leadership. Identify actionable … seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad … perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way More ❯

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 Director, Customer Data Intelligence The Team: The Customer Data Intelligence Director is a pivotal role within S&P Global, reporting directly to the Head of Enterprise Marketing Strategy … and Demand Generation. This position serves as the central authority on customer intelligence, focusing on behavior, persona, and engagement. By partnering across the Chief Client Office, divisional, and technology teams, the role is responsible for building a unified view of customer and account engagement across all S&P Global divisions and touchpoints. The emphasis is on behavioral … engagement data to provide a comprehensive view of the customer journey. Responsibilities and Impact: Lead the development of a unified customer intelligence framework, integrating data from various divisions and platforms into a single customer view. Create actionable insights by analyzing customer behaviors, preferences, and engagement patterns across digital, event, content, and sales channels. Define and More ❯

Integrations, and Governance. Together, the teams deliver scalable, future-ready solutions that connect audience data, analytics, and automated personalization with measurable impact. The Director manages a team responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Martech automation and integration projects (e.g., Salesforce to Marketo migrations, automated segmentation and activation workflows). This leader ensures that data infrastructure … Impact: Serve as the enterprise marketing lead for data enablement and automation, aligning data structure, flow, access, and orchestration with marketing strategies. Lead a team of specialists responsible for Customer Data Platform (CDP) operations, Marketing DataOps, and Marketing Technology Automation and Integrations. Represent enterprise-level customer intelligence data needs, including divisional platforms, and ensure implementation in partnership … Analytics, Data Architecture, Integrations, and Governance. Co-lead initiatives involving tooling migrations, automation orchestration, integration architecture, and enterprise data governance compliance. Guarantee the integrity, activation-readiness, and compliance of customer data across Adobe CDP, Salesforce, Marketo, and other marketing data platforms. Design and evolve data pipelines that support audience building, real-time personalization, marketing automation, and funnel optimization. Define More ❯

Senior Product Manager, Amazon Customer Insights Job ID: Amazon Japan K.K. - A25 About the Role: We're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners. As the owner of shopper CX you … will drive a more engaging Amazon experience for customers and more customer decision making in our vendors, accelerating the Retail flywheel. Why Amazon? • Opportunity to shape the future of how customers interact with our product and Amazon • Work with world-class talent across product, engineering, research and business teams • Highly visible role with significant executive exposure and growth potential … Key job responsibilities Key Responsibilities: Product Strategy & Vision • Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products • Work backwards from the customer to define compelling vision and roadmap for CX • Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions • Make data-driven decisions to More ❯

algorithms and insights delivered through a cloud-based platform (managing local, regional, and global entities). PriceBeam's is Next Gen SaaS within the Price Optimization space and our customer base is vast and growing rapidly, from many global brands, to small and medium-sized companies, across a variety of industries. The job PriceBeam is seeking a Sales Enablement … role will oversee everything from sales training and onboarding to CRM and data management, and process improvement, while working closely with cross-functional teams like marketing, product management, and customer success. This exciting role encompasses (but not limited) to the following responsibilities: CRM Processes: Manage and update our CRM (Hubspot Enterprise) to facilitate best use amongst the sales team. … Sales Data team lead : Manage the customer intelligence analyst team, supporting and participating in continuous collection of market data, industry lists and trends, and other pertinent information to support the sales process. Training & Development: Design and deliver training programs that equip the sales team with new tools, industry trends, and performance-enhancing strategies. Content Creation & Management: In cooperation More ❯

ve achieved 40% year-over-year growth purely through word of mouth—no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom … achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove epic customer support isn't a cost center – it's our growth engine.” Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios More ❯

ve achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology-first support operation that directly fuels our growth engine. This role demands a strategic technologist who will maximize AI automation using Intercom … achieve exponential efficiency gains - leveraging AI and automation to deliver exceptional outcomes while optimizing every performance metric. You'll be empowered to implement cutting-edge approaches that prove "epic customer support isn't a cost center - it's our growth engine." Core Responsibilities Performance & Technology Leadership Engineer next-generation support systems focused on measurable performance outcomes Drive relentless efficiency … Shopify ecosystem by optimizing app store review generation through systematic touchpoint engineering. Build infinitely scalable support infrastructure that protects our market leadership without proportional headcount increases while generating actionable customer intelligence for Product teams. Key Metrics You'll Own Shopify App Store Reviews : Direct responsibility for driving review volume and quality through optimised support interactions Support Efficiency Ratios More ❯

of our current products and crystalising requirements for future products. We are rapidly expanding and evolving our workforce to support our early access customers and are preparing for broader customer adoption and new customer collaborations. The Role We are looking for an experienced bioinformatician/computational biologist, with prior experience leading a team, to head our Data Science … pipelines. Interact with biomodal's customers to support their use of our technology to deliver on their research questions and to support ongoing product adoption. Respond to market and customer intelligence to rapidly prototype product and platform extensions and work with biomodal's development teams to transfer promising concepts into biomodal's portfolio. The Person The ideal candidate More ❯

of our current products and crystallise requirements for future products. We are rapidly expanding and evolving our workforce to support our early access customers and are preparing for broader customer adoption and new collaborations. The Role We are looking for an experienced bioinformatician/computational biologist, with prior experience leading a team, to head our Data Science group at … pipelines Interact with biomodal's customers to support their use of our technology to deliver on their research questions and to support ongoing product adoption Respond to market and customer intelligence to rapidly prototype product and platform extensions and work with biomodal's development teams to transfer promising concepts into biomodal's portfolio. The Person The ideal candidate More ❯

Senior Product Manager, with a proven track record in NLP, to join our Platform Product Management team, and lead on the NLP and Unstructured data capabilities of our Decision Intelligence Platform, reporting directly to the Head of Product for the Platform. Unsurprisingly, we’re seeing huge focus on this space from board level, our customers and the wider market … your great work. We’re not done there: product managers at Quantexa are fully accountable for the value their products deliver. This means you lead adoption, working through out customer success, sales and delivery teams to move the needle on your goals, and then measure the success in the market through solid KPIs. You will know your area of … led prioritisation and direction of engineering teams; and has experience of developing roadmaps. A sound understanding of end-to-end product inception, development and release processes; strong product thinking Customer-facing experience in translating problems into requirements and capability in-line with product strategy; A smart, self-motivated and pragmatic person who is happy to take initiative and run More ❯

Senior Product Manager, with a proven track record in NLP, to join our Platform Product Management team, and lead on the NLP and Unstructured data capabilities of our Decision Intelligence Platform, reporting directly to the Head of Product for the Platform. Unsurprisingly, we're seeing huge focus on this space from board level, our customers and the wider market … your great work. We're not done there: product managers at Quantexa are fully accountable for the value their products deliver. This means you lead adoption, working through out customer success, sales and delivery teams to move the needle on your goals, and then measure the success in the market through solid KPIs. You will know your area of … led prioritisation and direction of engineering teams; and has experience of developing roadmaps. A sound understanding of end-to-end product inception, development and release processes; strong product thinking Customer-facing experience in translating problems into requirements and capability in-line with product strategy; A smart, self-motivated and pragmatic person who is happy to take initiative and run More ❯

build out successful engagement strategies to ensure sales targets are being met. As an SDR, you'll be responsible for developing your own communication plan, demonstrating case studies and customer wins to establish credibility and support business discussions, and identifying successful trends and strategies that can be driven at scale. We're looking for a creative problem solver with … build a diverse, winning workforceand about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities Proactively drives customer engagements that exhibit an in-depth knowledge of the prospect's business, talent acquisition initiatives and general strategies Conducts in depth research and analysis of all owned accounts within … book of business Demonstrates internal and external resources to garner customer intelligence Effectively deploys a multitude of strategic introductory and consultative sales approaches Initiates and creates direct sales conversations, executive meet-ups , and opportunities for iCIMS' executives to present thought leadership and iCIMS platform to potential customers Leverages detailed knowledge of the market and competitors to communicate iCIMS More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯

through day to day new business activity. Achieve quarterly sales targets. Accurately build, manage and maintain your sales pipeline. Manage and update information accurately within the CRM system, using customer intelligence for planning your sales meetings. About You as the Business Development Manager: Previous experience in a field based B2B sales role using a consultative selling approach. Driven More ❯