1 to 25 of 29 Permanent Customer Intelligence Jobs in London

belonging for all. We're heading in one direction, the future. We’d love you to join us. The opportunity. Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. … there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table. That's the problem we solve, at scale. We connect ...

looking for a hands on VP Client Success focused on turning the company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption! The Vice President, Client Success owns the client outcomes that matter. This is a hands-on leadership role focused on turning … company's customer intelligence platform into measurable business impact-from initial engagement through ongoing adoption and growth You will lead the Client Success team & work closely with Sales, Product, Solutions, Engineering bringing these teams together around a single goal: helping clients get more value, faster. Working directly with ...

sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news … supply and demand data. You can learn more about ICIS at the link below. explore About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed ...

Role: Customer AI EngineerTeam: Song AI & Data – AI & Modelling Craft, UK&ILocation: London/ManchesterCareer Level: Consultant (L9)We AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative … unlimited potential of imagination, technology and intelligence. Visit us at: The TeamWithin Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective ...

Data Science practice at Sky Data science is at the heart of decision making in Sky and drives a majority of decisions across marketing, customer interactions and customer services at Sky. In the Advanced Analytics team, we are scaling up our data science practice to transform … manage customers across all life cycles for both experience profitability. We have built and successfully deployed intelligence into Sky and are already delivering realisable value into the business. We gather a very large amount of data on customer behaviours and interactions and are looking for data scientists ...

capability. You will lead the design and delivery of modern cloud data platforms using technologies including Snowflake and Databricks, supporting analytics, AI and customer intelligence use cases. The role combines technical leadership, commercial strategy and senior client engagement. You will shape strategic opportunities, lead presales and POCs, develop … streaming, data modelling, quality, governance, security and observability. Experience establishing data governance frameworks and operating models. Track record delivering platforms supporting analytics, data science, customer intelligence or marketing use cases. Strong presales experience, including solution shaping, proposal development and executive presentations. Proven ability to create pipeline ...

Quantexa is seeking an EMEA lead for our Customer Intelligence solution. You’ll own the proposition across banking, insurance and the public sector, and set the direction for the region with autonomy over how to take it to market. You’ll be the market’s trusted advisor ...

Client Technology - Customer Success Management - Role: Technical Customer Success Manager Location: London Other locations: Anywhere in Country Date: 1 Oct 2026 Requisition ID: 1747610 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse … help to build a better working world. The opportunity Technology is central to how EY serves clients and protects trust. The Associate Director, Technical Customer Success Manager (TCSM) is the senior technical advisor for strategic accounts, combining customer success, architecture, cloud, cybersecurity and risk expertise to improve technical ...

ICIS in London is seeking a skilled Data & Insight Specialist to join Customer Intelligence, bridging customer research, CRM data, product usage, and business metrics into actionable insights. You will automate analyses with Python, build dashboards in Power BI, and partner with colleagues to drive evidence-based decisions … that improve customer understanding, retention and product outcomes. This role offers exposure to AI-ready analytics, cloud environments, and data architecture within a #J-18808-Ljbffr ...

passionate about building trusted customer data foundations that power meaningful marketing decisions? Would you like to shape scalable data pipelines and models that improve customer journeys, analytics, and business outcomes? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical … offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk ...

customers discover products, engage with our brand and shop every day. We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation. … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business. Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...

solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence,Vortexacreates an unprecedented view of global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets. With offices in London … London office. Reporting to the VP of Revenue Operations and working closely with the VP ofCustomer Success, you will bridge Sales Ops and Customer LifecycleOps - making sure the customer journey from signature to renewaland expansionruns on clean data, sharpprocessesand well-timed signals. You’llbe the operational partner ...

video creation experience that powers how customers create, customize, and deploy enterprise video at scale. You'll partner closely with Product, Engineering, Sales, and Customer teams to shape market perception, bring flagship launches to market, and define how the industry understands the evolution of AI-native video creation. This … from awareness to active usage. Own sales enablement so deals close faster and customers see the full visionOwn competitive positioning – Work with our competitive intelligence function to develop frameworks that show how Synthesia's studio differentiates, ensuring we're best positioned as the market evolvesCollaborate on product strategy – Bring ...

data and AI priorities of financial services buyersDesign and lead proof of concept engagements covering risk analytics, regulatory data platforms, real-time fraud detection, customer intelligence, and AI/ML workloads in FSI environmentsAct as a subject matter expert on financial services data architecture, translating complex regulatory … services data use cases including risk management, regulatory reporting (Basel, MiFID II, GDPR), market data, fraud analytics, and AI/ML for credit and customer intelligenceStrong hands-on expertise with cloud data platforms, ideally including Snowflake, and the ability to architect and demo enterprise-grade solutions liveProficiency ...

both internal stakeholders and clients to deliver meaningful insights and solutions. The Company They are a data-focused organisation that develops advanced analytics and customer intelligence solutions for a broad range of businesses. Through the use of modern data technologies, machine learning, and market insight, they help clients … Your Skills & Experience Strong commercial experience in Data Science, Analytics, or a related field Proficiency in Python and SQL Experience working with large-scale customer, transactional, behavioural, or marketing datasets Understanding of machine learning techniques and analytical product development Knowledge of data modelling and feature engineering principles Ability ...

seeking a data scientist to scale its advanced analytics practice in the UK. You will extract value from vast customer data, build predictive models and AI agents, and work with stakeholders to translate business needs into analytics solutions. You will collaborate with data engineers and technology teams to deploy … scalable, compliant models in cloud environments and drive improvements across customer lifecycle decisions at Sky. #J-18808-Ljbffr ...

growth plans and investment priorities aligned to Mastercard's broader SME growth agenda. Build and maintain executive-level business cases that quantify financial impact, customer value, and strategic importance. Prioritize initiatives, investments, and resources based on revenue potential, scalability, competitive advantage, and strategic fit. Establish growth targets, operating metrics … successful initiatives across multiple geographies while capturing and applying best practices. Ensure disciplined execution and measurable business outcomes across the expansion portfolio. Market, Competitive & Customer Intelligence Lead the development of strategic market insights to identify whitespace opportunities and emerging growth trends. Analyze payment behaviors, barriers to adoption ...

their clients better understand not just what customers do, but why they make decisions. Their platform combines behavioural science and AI to provide actionable customer intelligence, enabling organisations to improve marketing, communications, customer support, and engagement strategies. THE ROLE: You will become the first senior individual contributor ...

been completed around the semantic layer and the business is now entering the next phase of its transformation, focused on connecting data, technology, and customer intelligence more effectively across the organisation. The Role As VP Enterprise Data you will create a single vision across Data & Analytics, Engineering … governance of AI across the organisation. Own enterprise architecture standards, data governance, and analytics capabilities. Support the delivery of a true 360-degree customer view across the business. Improve understanding of customer behaviour, product usage, and commercial performance through data. Enable more personalised marketing and more effective sales ...

value. Develop and execute territory and account strategies, focusing on expanding Earnix’s footprint within the insurance market. You will leverage market insights and customer intelligence to identify opportunities and strengthen Earnix’s competitive positioning. Build and maintain strong relationships with key decision-makers across actuarial, product, underwriting … insurers modernise and transform their operations through intelligent decisioning. Collaborate with global remote teams in product, marketing, presales, and delivery to ensure a seamless customer journey. You will drive alignment across multiple time zones and functions to deliver an exceptional prospect experience. Represent Earnix at industry events, conferences ...

KPIs, and resource allocation, and serve as a primary interface to AWS service teams working with the WW domain teams to channel competitive and customer intelligence that shapes global roadmaps. This is a matrixed leadership role: you will drive outcomes in engagement with Sales, Solutions Architecture, Business Development … platforming, data lake and warehouse modernization, enterprise analytics transformations Own executive relationships with GSIs, SIs, and ISVs, driving partner-led growth and accelerating customer time‐to‐value As a primary interface to AWS service teams, surface customer insights and adoption barriers that shape roadmaps; represent AWS at executive ...

make a profound difference in the insurance industry? Are you passionate about supporting innovation and change that drives business growth, trusted risk management, and customer-centricity? At Quantexa, we do. This drive to challenge ourselves and the industry is what inspires us every day. Our culture is underpinned … only by our ability to build market-leading, AI-driven Decision Intelligence technology, but by our dedication to creating real, operational change across the insurance vertical. It is what has allowed us to support the industry across 4 continents and 20+ countries, and it is what will continue ...

Opportunity to drive global marketing strategy through data-driven insights The change to take the lead in shaping the future of marketing analytics and customer intelligence Collaborative environment working with cross-functional teams worldwide Career growth opportunities in a rapidly evolving analytics landscape Looking to make an IMPACT ...

make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving … kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role Growth Intelligence owns the commercial data layer that powers Pleo's GTM engine from acquisition, retention and, propensity modelling to customer health. The team supports RevOps ...

Intent HQ is seeking a hands-on VP of Client Success to transform customer intelligence into measurable business impact from initial engagement through ongoing adoption and growth. You will lead the CS team and collaborate with Sales, Product, Solutions, and Engineering to drive value for high-scale enterprise … clients. The ideal candidate will bring 10–15 years in customer success, deep expertise in AI analytics and data-driven ROI, and a passion for building scalable, secure, and client-centric #J-18808-Ljbffr ...