2 of 2 Permanent Customer Journey Map Jobs in London

business to bring products to life. The Role As a Junior Consultant you will be supporting the delivery of consulting services focused on customer and business transformation, which contribute to business development activities and the continued growth. Key responsibilities: Assist in business development activities including research, preparation … enabled projects (e.g., CRM, eCommerce, digital). Experience in roles such as project manager, product owner/manager, analyst, strategist, business designer, or customer‐success specialist. Familiarity with - or willingness to learn - tools and techniques such as Customer Journey Mapping or Target Operating Models ...

with strong collaboration, inclusive leadership, and pragmatic delivery, helping our clients achieve measurable outcomes. Key responsibilities: Lead delivery of consulting engagements focused on customer, operational, and business transformation. Own and manage workstreams end-to-end, ensuring high‐quality outcomes delivered on time and to budget. Build trusted relationships … enabled solutions). Demonstrated ability to lead workstreams, manage stakeholders, and drive outcomes in complex environments. Experience using relevant approaches such as Customer Journey Mapping, Target Operating Models, service design, and process improvement. Knowledge of digital transformation, technology adoption, and change management. Strong analytical and problem ...