1 to 25 of 65 Permanent Customer Requirements Jobs in London

implementations based on business process requirements. Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Keep up to date with current and future market developments, technologies, product and strategies. Ensuring adherence to our coding and design standards, and providing … technical hand-over documentation. Increasing application operating efficiency and adapting to new requirements, as necessary. Assisting with system testing and UAT. Escalate issues in line with company processes to ensure customer demands are met. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and … questioning of customer requirements, even in complex projects and in the case of unclear customer requirements. Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment. You will need to work collaboratively across all SN CoE teams. Depending on your experience you will also: Provide technical More ❯

of London IT Support Engineer Main Responsibilities: Daily Operation Provide 1st line level of technical or business system support via telephone, email, and online tickets Support, maintain, and improve customer services Assist other team members in Europe or back office/project members Assist customer HQ in Japan and third-party vendors Work proactively to ensure prompt resolution … of support cases, timely project completion, and the highest levels of customer satisfaction Understand and comply with the customer’s IT policies and procedures Administrative Tasks (based on customer requirements) IT compliance reporting and tasks, e.g., SOX compliance, user ID/device inventory updates Produce monthly IT reports and newsletters Update and maintain intranet contents User … support for user ID management systems and other internal systems System Integration/Maintenance Services Support system integration and maintenance tasks on behalf of the customer Maintain related documents, including user manuals Summarise customer requirements for system integration services Project Management Act as project coordinator as a representative of the customer Assist other on-site engineers More ❯

Manager, Strategic Industries Job ID: AWS EMEA SARL (UK Branch) Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows. Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS … Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the … customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions. Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to More ❯

s most popular Open Source storage software. (Remote/Hybrid) From your home office or regional hubs, iXians across the globe collaborate in real-time to deliver the best customer experience possible. Light on meetings, our agile stand-up environment helps all employees develop relationships and better deliver outcomes. We live our values every day, striving to be inclusive … EMEA Sales Engineer is a critical technical resource supporting our rapidly growing EMEA sales organization. As the technical expert bridging the gap between our world-class TrueNAS solutions and customer requirements, you'll work directly with Account Executives, channel partners, and enterprise customers across Europe, Middle East, and Africa to architect, design, and demonstrate storage solutions that solve … pursue kaizen. The Day-to-Day The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed. Customer-Facing Technical Leadership Conduct technical discovery sessions with prospects and customers to assess current infrastructure, pain points, and strategic requirements Design and present TrueNAS solutions that address specific More ❯

We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused … with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can … help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders More ❯

to work in their London office.In this role, you will be responsible for assisting business expansion with UK/European clients, carrying out technical pre-sales tasks, and ensuring customer satisfaction while promoting the company's services.The ideal candidate should have technical expertise in network security, exceptional documentation skills, and the ability to manage customer requirements effectively. … from Monday to Friday SALARY: up to 48k depending on experience START: ASAP LOCATION: London BENEFITS: Travel fee (up to Zone 6) Pre-sales Specialist Main Responsibilities: Define customer requirements and translate them into technical solutions Create high-level and detailed designs, proposals, and solution architectures Provide technical consultancy and support to their customers during the pre-sales … and post-sales phases Outline project plans, update progress of execution, including recovery plans Conduct revenue and profit analysis Research and identify emerging technology trends relevant to customer needs and business strategy Identify technology trends and create new products Provide strategic input into product roadmaps and innovation initiatives Drive and manage technology evaluation stage Coordinate with suppliers for product More ❯

competitive advantages to achieve stable and continuous growth, to carry out a variety of technical pre-sales (including design and quote) and co-ordination tasks, to meet or exceed customer requirements and to promote the success of services in line with the company's overall strategies, while reflecting customer needs. Also complete tasks which are assigned by … the Managers and are part of a project or maintenance contract work, in a professional and timely manner to ensure customer satisfaction. Job description: Requirements Definition and Design: Define requirements, create designs and proposals. Provide technical support to their customers. Project Planning and Progress Tracking: Outline project plans, update progress of execution, including recovery plans Conduct revenue … Plan and handle presentations to customers, third parties, and suppliers. Attend meetings with relevant parties. Project Leadership and Coordination: Organize and lead project staff. Notify line manager of issues, customer complaints, and new business opportunities. Travel to various offices as required. Documentation and Training: Create project documentation. Provide skills transfer and training to engineers. Assist technical team in delivering More ❯

CxE team, focusing on the Defender XDR ecosystem. In this capacity, you will collaborate with various product workloads and teams to identify new opportunities for at-scale solutions, accelerate customer adoption, and maximize the impact of these offerings. • A key responsibility is to address the competitive landscape and shape the customer perception of the Defender XDR suite. You … of the Defender XDR suite. By gathering insights from the field, you will strategically analyze trends and challenges to refine and enhance these offerings, ensuring they align with evolving customer needs and broader business objectives. Additionally, you will identify key opportunities for innovation and long-term impact to drive the adoption and success of the Defender XDR suite. • As … defense strategies), including experience with detection and response methodologies. • Proven track record of working with cross-functional teams (engineering, product management, field sales, etc.) to align product capabilities with customer needs and market opportunities. • Ability to conduct deep research and gain deep knowledge of new domains and competitive offerings, having the agility to acquire new domain expertise in a More ❯

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. … We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting … millions of customers, and is trusted to do this by the world's leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue - and often all their profits - from the extra products or services they sell. This economic edge More ❯

week Salary: £48,000 per annum + travel expense up to Zone 6 Location: London Global IT company is looking for IT pre-sales specialist. Pre-Sales Specialist - Responsibilities: Requirements Definition and Design: Define customer requirements and translate them into technical solutions. Create high-level and detailed designs, proposals, and solution architectures. Provide technical consultancy and support … Tracking: Outline project plans, update progress of execution, including recovery plans. Conduct revenue and profit analysis. Technology Trends and Product Development: Research and identify emerging technology trends relevant to customer needs and business strategy Identify technology trends, Create new products. Provide strategic input into product roadmaps and innovation initiatives. Sales and Pre-sales Management: Drive and manage technology evaluation … Plan and handle presentations to customers, third parties, and suppliers. Attend meetings with relevant parties. Project Leadership and Coordination: Organize and lead project staff. Notify line manager of issues, customer complaints, and new business opportunities. Escalate issues, customer complaints, and new business opportunities to the line manager. Travel to various offices as required. Documentation and Training: Create project More ❯

London Salary: Up to £48,000 Office working: 5 days/week All of the applicants must have an eligible visa for working in the UK. Job description: 1. Requirements Definition and Design:- Define customer requirements and translate them into technical solutions.- Create high-level and detailed designs, proposals, and solution architectures.- Provide technical consultancy and support … Tracking:- Outline project plans, update progress of execution, including recovery plans.- Conduct revenue and profit analysis. 3.Technology Trends and Product Development:- Research and identify emerging technology trends relevant to customer needs and business strategy- Identify technology trends, Create new products.- Provide strategic input into product roadmaps and innovation initiatives. 4. Sales and Pre-sales Management:- Drive and manage technology … and handle presentations to customers, third parties, and suppliers.- Attend meetings with relevant parties. 5. Project Leadership and Coordination:- Organize and lead project staff.- Notify line manager of issues, customer complaints, and new business opportunities.- Escalate issues, customer complaints, and new business opportunities to the line manager.- Travel to various offices as required. 6. Documentation and Training:- Create More ❯

both in the UK and internationally. Responsibilities Lead the design, development, integration, and delivery of systems solutions. Provide technical support to sales and marketing, including input for bids and customer presentations. Translate customer requirements into effective and compliant engineering solutions. Apply systems engineering practices throughout the full lifecycle of products. Support new product development from concept through More ❯

Pre Sales Consultant, M365, MSP, Customer Facing, Azure. A leading provider of MSP Solutions is seeking a proven and talented Pre Sales Consultant to help support the current and new client wins across the M365, Azure and Cloud solution space. The role This role will suit a customer-facing technical consultant experienced in capturing requirements and defining … sales meetings. They will understand how to frame commercially sound solutions, ensure technical viability, and build trust both internally and with clients. Act as the technical lead during the customer pre-sales engagements - build relationships and become a trusted advisor when developing technology roadmaps: Perform 'discovery meetings' through presales engagements to understand customer business goals, challenges, and requirements - Provide strategic guidance on best practices. Assist the sales function in presenting products and solutions to existing customers. Generate project scoping documents bridging the customer requirements and the technical solution. Engage with Subject Matter Experts, when their deep technical input is needed, to produce a solution design. Support the sales function by maintaining and evolving key product More ❯

is responsible forleading presales as well as generating pipeline, to grow and strengthen our UK&I business and partnerships. This role requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique and innovative Microsoft Dynamics and Power Platform based solutions. The ideal candidate will already be doing a similar role, will come with … in collaboration with other internal teams to understand market trends and gaps and key win themes Qualify leads and facilitating discovery workshops and early conversations with prospects to understand requirements and ensure our proposals are well-informed, deliver winning value propositions and are aligned with Microsoft best practices and industry standards Using your personal network to create leads Prepare … ecosystem. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships Deep understanding of Microsoft Business Application products, particularly in Microsoft Dynamics Customer Service, Sales, Customer Insights, Power Platform and Copilot with a drive to stay constantly up to date. Strong existing personal network including with Microsoft sellers and specialists and More ❯

Lead for Microsoft Dynamics & Power Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in Microsoft Business Applications, and … aligned with our Microsoft Business Applications and overall company strategy. Collaborate with internal teams to understand market trends and identify opportunities. Qualify leads, facilitate discovery workshops, and understand client requirements to craft tailored proposals. Leverage your network to generate leads. Respond to procurement processes (RFI, RFP, etc.). Build trusted relationships by understanding client pain points. Design and present … you'll bring: 7+ years in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and engagements. Experience managing a vendor More ❯

a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account … job while you: Act as a single point of contact to Enterprise Accounts Understand your customers outcomes and business goals Make AWS service improvement recommendations that fit with your customer strategy and architecture Evaluate, analyze and present periodic reviews of operational performance to customers Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning Champion and advocate for customer requirements within AWS (e.g. feature request) Participate in customer requested meetings (onsite or via phone) Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Share knowledge and innovate with some of the leading technologists around the world Work directly with Amazon Web Service engineers to ensure that customer More ❯

provide customers with intelligence wherever they need it to be effective. Responsibilities Strategic Product Leadership Define and execute comprehensive product strategy for Insight & Hindsight portfolios, balancing organisational needs with customer requirements to drive significant commercial outcomes Set the strategic agenda for multiple product domains and drive programme execution across complex, interconnected systems Propose new business models, pricing strategies … and Hindsight focused portfolio. Interact extensively with customers to understand their business challenges and use cases in great depth Thoroughly understand competitive products and strategy, and how they influence customer decision-making Predict trends within customer segments and apply deep knowledge of how value is perceived across different market segments Drive customer-centric product development through hypothesis … driven evaluation strategies from the customer challenges that matter Develop, manage and recruit a team of product managers, taking direct responsibility for their growth and performance Coach and mentor team members while establishing a culture of data-driven decision making Ensure team effectively follows agile and lean methodologies while driving process improvement initiatives Go-to-Market Excellence Develop comprehensive More ❯

London Salary: Up to £48,000 Office working: 5 days/week All of the applicants must have an eligible visa for working in the UK. Job description: 1. Requirements Definition and Design: - Define customer requirements and translate them into technical solutions. - Create high-level and detailed designs, proposals, and solution architectures. - Provide technical consultancy and support … plans, update progress of execution, including recovery plans. - Conduct revenue and profit analysis. 3.Technology Trends and Product Development 4. Sales and Pre-sales Management 5. Project Leadership and Coordination Requirements: 1. Experience of customer facing role like Presales, sales, or consultant. 2. Knowledge:- Knowledge in network or security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO More ❯

to leverage blockchain to improve AI workflows. In this role, you will collaborate closely with Hedera's core teams, along with HashSphere's product team, to ensure a positive customer experience throughout the sales cycle. Your work will empower developers, foster key partnerships, and promote the adoption of cutting-edge AI and blockchain solutions, driving the next wave of … IT, and business systems. You may find yourself doing all of the following: Conducting discovery calls as a trusted technical expert on HashSphere and the Hedera Network to understand customer pain points and help promote HashSphere and/or Hedera to bring value and optimize workflows Respond to RFPs with detailed documentation and technical feasibility aligned with customer requirements Validate technical requirements, align on feasibility, and draft proposals for implementation Create small demos and POCs to illustrate the feasibility of the workflows proposed Create detailed flow diagrams and architecture diagrams to help customers understand proposed solutions Train client developers and technical staff on Hedera's ideas and how to develop products against the Hedera and More ❯

join their London team. Remuneration: £80,000 - £90,000 + benefits + bonus London office 5 days The Role: The Senior Bid Manager will join a proactive and dynamic customer solutions team and help coordinate and deliver customer technical Requests for Proposals (RFPs), making sure requirements are captured, assessed and responded to. Due to the expansion of … and facilities teams. The successful Bid Manager will ideally have worked within the data centre or another critical environment sector to understand, assess and validate the technical detail of customer requests and be able to respond or understand where to gain the information from to respond effectively. The Bid Manager will have overall responsibility for project managing the technical … RFPs tracking progress, mitigating risk and facilitating continuous improvement and optimisation of the process. Requirements: Degree in Engineering or related technical field Approximately 10 years' experience in project/package management preferable within data centres or another mission critical/infrastructure environment Experience managing and optimising RFPs, tenders and bid proposals Understanding of technical specifications, engineering drawings and customer More ❯

From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value. AWS ProServe engages in a wide variety of customer projects, providing collective AWS experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training … a unique balance of business knowledge and Technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be on providing pre-sales support with customer executives followed by hands-on-delivery for AI ML workloads. Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions leveraging Data … understanding of Machine Learning, Data and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation. Key job responsibilities -Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment. -Deliver value - Lead and support local ProServe delivery teams as a More ❯

From ideation through to build and then to operate, AWS ProServe is committed to helping customers accelerate their time-to-value. AWS ProServe engages in a wide variety of customer projects, providing collective AWS experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training … a unique balance of business knowledge and Technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be on providing pre-sales support with customer executives followed by hands-on-delivery for AI ML workloads. Successful candidates will have executive level experience in leading, defining, designing and deploying enterprise level strategic solutions leveraging Data … understanding of Machine Learning, Data and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation. Key job responsibilities - Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment. - Deliver value - Lead and support local ProServe delivery teams as a More ❯

houmous dips, deli products & savoury accompaniments and employs over 2,000 people. About the role. In this busy and exciting role, your key focus will be to ensure that customer, business unit and legal requirements for raw materials and supplier quality assurance are achieved, that quality, safety and risk evaluation systems are in place, monitored and corrective actions … to be introduced into the business has full/current approval status Ensure that all raw material specifications are reviewed and risk assessed to the outlined frequency and include requirements for quality and technical purposes relevant to Bakkavor. You will support the site risk assessment process through liaising with suppliers to capture all relevant information. Participate in Technical audits … including customer and Group Technical, ensuring all relevant raw material information is available and completed in the required timescale Audit compliance against Quality Management Systems, GMP and HACCP controls, raising all non-conformances against relevant standards with objective evidence, effectively communicated to enable the operational teams to take the appropriate and necessary corrective action & to follow up and monitor More ❯

and offerings Lead and deliver solution and service design activities for new products and services within the Modern Workplace Practice that will help Bell drive their strategic proposition development Customer & Market Engagement Act as a trusted technical advisor, providing strategic guidance on technology adoption, architecture, and innovation. Maintain strong industry expertise and alignment across Modern Workplace industries to understand … current and incoming regulatory, competition or market pressures that will inform the Modern Workplace Practice strategy and existing customer requirements Engage with C-level executives, technical teams, and stakeholders to align customer needs and objectives with the company's technology strategy and Bell's capabilities. Conduct executive briefings, keynote presentations, and workshops to educate customers on technology … trends and best practices. Gather customer feedback to inform Bell's product development and go-to-market strategies. Sales & Business Development Support Collaborate with sales teams to drive technical discussions, solution validation, and deal closure. Support pre-sales activities by delivering compelling technical presentations and demonstrations. Assist in developing business cases, proof-of-concepts (POCs), and technical roadmaps for More ❯

overseeing the professional installation of communication and ancillary equipment, whilst also getting involved when required. This role includes leading and developing a vehicle installation team while ensuring compliance with customer requirements and industry standards. Additionally, the role will require travel to customer sites across the UK and potentially overseas to support projects when required. Key Responsibilities Vehicle … to obtain the business. Produce and maintain supporting publications, including installation guides and specifications. Installation & Quality Assurance Perform high-quality installations of communications and associated equipment in line with customer requirements. Ensure all installations meet professional sign-off standards, adhering to safety and compliance regulations. Troubleshoot and resolve installation-related issues to maintain operational effectiveness. Travel to customer More ❯