1 to 25 of 65 Permanent Customer Requirements Jobs in London

that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

focus on the mid-market and Enterprise customers. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organisations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will be especially responsible for the acquisition of new customers. The business development representatives … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will … consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone … up your sleeves and get it done. Remember, at some point, you did something for the first time. Key Responsibilities Provide functional and technical skills to document and configure customer requirements Ensure the work and solutions delivered adheres to the relevant coding and design standards Devise and scope solutions to customer requirements Share feedback and knowledge More ❯

as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will … consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone … up your sleeves and get it done. Remember, at some point, you did something for the first time. Key Responsibilities Provide functional and technical skills to document and configure customer requirements Ensure the work and solutions delivered adheres to the relevant coding and design standards Devise and scope solutions to customer requirements Share feedback and knowledge More ❯

record of delivering quality work to defined timescales to different stakeholders Good communicator and approachable with good written English skills Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of … Key Responsibilities Delivering solutions which contain high quality ServiceNow code and development Ensuring your work delivered adheres to industry and UP3 best practice standards Devising and scoping solutions to customer requirements Work closely with engagement managers and customers to deliver in an agile methodology Providing functional and technical skills to document and configure customer requirements Delivering …/customisation Devising solutions to predicted problems and evaluating options Combining all elements of the ServiceNow design and testing its performance Increasing application operating efficiency and adapting to new requirements as required Assisting with system testing and UAT Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best More ❯

the following specific domains: Bare Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team … account team, the partner account team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product organization (CPTO), relaying actionable feedback … feature requests, and market insights. Participate in product roadmap discussions, helping to prioritize enhancements and influence development based on real-world customer needs. Share qualitative insights to help product teams validate and iterate on new features. Ensure alignment between sales goals and product capabilities, setting realistic expectations with customers and internal stakeholders. Organize Sales campaigns for up & cross-sell More ❯

the following specific domains: Bare Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback conduit to the product team … account team, the partner account team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product organization (CPTO), relaying actionable feedback … feature requests, and market insights. Participate in product roadmap discussions, helping to prioritize enhancements and influence development based on real-world customer needs. Share qualitative insights to help product teams validate and iterate on new features. Ensure alignment between sales goals and product capabilities, setting realistic expectations with customers and internal stakeholders. Organize Sales campaigns for up & cross-sell More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯

talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The ideal candidate will … Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring … competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven continuous improvement. Participate in customer meetings, responsible for communicating and reporting service KPIs, and providing improvement proposals More ❯

s products and services, including Telecom and DICT services, to enterprise and carrier customers. This role involves all stages of the pre-sales lifecycle, including attending technical meetings, gathering customer requirements, and proposing suitable solutions in a timely manner. The position also provides technical support during the implementation phase, including provisioning, deployment, migration, and coordination with vendors where … testing, and maintenance. As part of the team, the ideal candidate will work closely with customers and internal stakeholders to design, develop, and manage solutions that meet complex technical requirements and ensure successful project delivery. Solution Manager - What You'll be Doing: Understand the technical requirements of the customer, reading between the lines to build a solution … projects require documentation and reports to a high standard for all phases of the project. Participate in system level design reviews, and program management reviews to assess design maturity, requirements compliance and to provide informed technical recommendations to the customer. Solution Manager - The Skills You'll Need to Succeed: Fluent in spoken and written Mandarin and English. Bachelor's More ❯

that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Manager - Cyber Security is to manage … the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and …/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable. For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is More ❯

that contain software and need regular updating. This would require chasing different parts of the organization to provide those parts and then define the proper 3rd party assessment and requirements we would like to see in our suppliers in line with the cyber laws (NIST, ISO 27001 etc) The role of Digital Product Manager - Cyber Security is to manage … the life cycle (aligned to the PLP) of their digital products in order to generate maximum repeatable income, increase market share, increase profit, ensure return on investment and improve customer satisfaction/experience while responding and aligning to the Division and Group's overall portfolio strategy. The role’s workstreams/packages are validated by the Industry Director and …/manufacturing facility) and the Regions, Markets, contract/client, affiliates and partners where applicable. For their allocated portfolio own, create and be responsible for the outward-looking Market Requirements Documents (MRD) and the inward-looking Product Requirements Documents (PRD). Design, implement and drive cross functional activity to ensure the PRD meets the market demand and is More ❯

data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges. Job purpose As the Customer Success Manager, you will play a key role in building strong relationships with customers across our Defence Industry customer base, ensuring they gain maximum value from Janes' content … data, and services. This customer-facing position is pivotal in supporting customer success, driving revenue retention, and identifying growth opportunities. The Customer Success Manager will be responsible for educating our customers to understand new opportunities and ways of working. This role offers an opportunity to make a meaningful impact in supporting and shaping the success of our … maintain an engaged user community. Undertake end user community surveys following up on actions required to ensure training meets and enhances customers' expectations of Janes. Develop creative strategies for customer engagement, including case studies, scenario modelling for sharing best practice. Partner with the Sales team to identify and capture new business opportunities, building on Janes' reputation for excellence. Collaborate More ❯

and be personally responsible for providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of telecommunication equipments from different vendors … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience: 2+ years experience from within either military or commercial Radio More ❯

For this role, you will be responsible for providing the framework that appropriately replicates the Big Data needs of a company utilizing data. Essential requirements: More than 3 years of presales experience in the design of Big Data and Data analytics solutions according to customer requirements Previous experience with the preparation of high-quality engaging customer presentations, excellent communication skills, experience in conversations at CxO level, ability to adapt the message to the customer feedback, etc. Experience in preparation answering RFPs: organize the offer solution team, solution definition, effort and cost estimation, Past experience in dealing with partners, tools vendors, etc. Business Domain Knowledge More than 5 years of experience in Big Data implementation … Past experience in Data Engineering and data quality tools (Informatica, Talend, etc.) Previous involvement in working in a Multilanguage and multicultural environment Proactive, tech passionate and highly motivated Desirable requirements: Experience in Data analysis and visualization solutions: Microstrategy, Qlik, PowerBI, Tableau, Looker,... Background in Data Governance and Data Catalog solutions: Axon, Informatica EDC, Colibra, Purview, etc. Previous experience More ❯

learning opportunities - just to name a few! Job Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Software Sales Specialist to drive business development, customer engagement, and execute the sales process for our growing portfolio of AI security solutions in the EMEA market. As … Networks as the go-to partner for securing Cloud and AI initiatives whilst ensuring close alignment with the sales team and other stakeholders in the region. This is a customer-facing sales specialist role that also requires strong collaboration with Palo Alto teams. Your Impact Develop and execute targeted sales and go-to-market (GTM) strategies focused on pipeline … Software Firewall opportunities with customers. Serve as a trusted advisor to strategic customers and partners, driving consultative sales cycles from initial engagement to close as needed Identify and understand customer requirements and articulate the value proposition of Palo Alto Networks’ AI security and Software and Cloud Firewall offerings and use cases to meet those requirements. Evangelize the importance More ❯

public sector customers. The candidate will be working in a capacity of Functional Consultant within a project team. Experience, understanding and knowledge required: Experience of Dynamics 365 CE capabilities (Customer Service, Sales) and Power Platform Experience in leading business discussions with customers for project discovery and business process mapping Experience in leading discussions around business requirements, product backlog … refinement and user expectation management in Agile projects Solid experience working in an Agile team to agree and develop system/product designs based on user requirements and specify these as user stories Ability to write clear, testable user stories using Gherkin acceptance criteria Experience managing agile delivery teams and team of business analysts Understanding of Design & Configuration Experience … in Dynamics 365 In-depth knowledge of the Microsoft Dynamics CRM platform Experience in doing fitment analysis of customer requirements Knowledge in Performance tuning possibilities in Dynamics 365 implementations Experience in collaborating with business stakeholders for data integration and data migration activities which can guide a team of developers Experience in managing Dynamics 365 projects in the capacity More ❯

team . In this role you would serve as the technical bridge between customers and the company, supporting secure digital infrastructure solutions for semiconductors and software. This includes leading customer engagements, delivering demos and proof-of-concepts, providing technical guidance, and fostering strong long-term relationships. Requirements: Technical Expertise: Solid understanding of networking, secure communications, encryption, and IT … infrastructure. Able to discuss architectures with both engineers and senior decision-makers. Customer-Facing Background: Experience in pre-sales engineering, post-sales support, or solution consulting for complex hardware/software products. Problem-Solving: Ability to interpret customer requirements, design appropriate technical solutions, and clearly articulate associated security advantages. Communication Skills: Excellent written and verbal communication, with … POCs: Hands-on experience building and delivering product demos, lab environments, or proof-of-concept solutions. Stakeholder Management: Comfortable collaborating with IT teams, senior executives, and technical architects in customer environments. Security Clearance: Current or eligible for German Security Clearance (SÜG). Desirable experience: Understanding of UK government or regulated sector customers, including defence, telecoms, and critical infrastructure. Familiarity More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities More ❯

and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business … platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced … in training Assist and advise customers with Business Change initiatives Document and publish workshop output including but not limited to stories, process maps and wireframes Prepare and manage all customer facing deliverables regarding process Input into pre-sales activities to define project and service scope and deliverables Advise and drive customer testing best practice and assist with the More ❯

and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business … platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced … in training Assist and advise customers with Business Change initiatives Document and publish workshop output including but not limited to stories, process maps and wireframes Prepare and manage all customer facing deliverables regarding process Input into pre-sales activities to define project and service scope and deliverables Advise and drive customer testing best practice and assist with the More ❯

performing team. In this role you would serve as the technical bridge between customers and the company, supporting secure digital infrastructure solutions (semiconductors and software). This includes leading customer engagements, delivering demos and proof-of-concepts, providing technical guidance, and fostering strong long-term relationships. Essential Experience & Skills Technical Expertise: Solid understanding of networking, secure communications, encryption, and … IT infrastructure. Able to discuss architectures with both engineers and senior decision-makers. Customer-Facing Background: Experience in pre-sales engineering, post-sales support, or solution consulting for complex hardware/software products. Problem-Solving: Ability to interpret customer requirements, design appropriate technical solutions, and clearly articulate associated security advantages. Communication Skills: Excellent written and verbal communication … POCs: Hands-on experience building and delivering product demos, lab environments, or proof-of-concept solutions. Stakeholder Management: Comfortable collaborating with IT teams, senior executives, and technical architects in customer environments. Security Clearance: Current or eligible for German Security Clearance (SÜG). Desirable Experience & Skills Understanding of UK government or regulated sector customers, including defence, telecoms, and critical infrastructure. More ❯