Permanent Customer Segmentation Jobs in London

18 of 18 Permanent Customer Segmentation Jobs in London

head of crm + loyalty (Greater London)

London, UK
Hybrid / WFH Options
wagamama
loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯
Posted:

head of crm + loyalty

Greater London, England, United Kingdom
Hybrid / WFH Options
wagamama
loyalty proposition, program and plan delivering at least 3% incremental LFL growth year in year through a best in class program creating a rich customer experience that creates industry leadingcustomer loyalty and retention driving life time value and sustainable top line and bottom line growth for business. You will … to revenue and EBITDA growth as the single biggest LFL contributor effective reporting of KPIs to measure the effectiveness of loyalty & CRM initatives and customer & commercial performance including incremental revenue and profit CRM & Loyalty Development Roadmap define customer back the 3 year prioritised CRM and loyalty roadmap, assess … our platforms (cdxp, personalisation, loyalty engine) ensuring it is effectively set up and utilised across the business, identify opportunities for system automations and optimisation customer insight into action be on the pulse of future trends in the industry and networked with specialist in this space to bring leading edge More ❯
Posted:

Principal Data Scientist

London Area, United Kingdom
Harnham
300+ retail stores, this is your chance to join an exciting team. As Principal Data Scientist, you’ll lead the data science function, supporting customer understanding, marketing effectiveness, and personalisation. From optimising campaign performance to driving loyalty and segmentation strategies, you’ll help put data at the heart … of every customer interaction. The Role: Lead, mentor, and grow a team of Data Scientists and Analysts focused on customer and marketing use cases. Build and deploy models that support personalisation, customer segmentation, lifetime value prediction, churn prevention, and marketing attribution. Partner closely with CRM, Digital … Marketing, and eCommerce teams to deliver data-driven improvements across the customer journey. Leverage advanced analytics to understand customer behaviour and optimise marketing spend and engagement. Ensure data quality and scalable infrastructure for marketing and customer data. Drive innovation by staying ahead of AI/ML trends More ❯
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Experienced CRM Data Scientist (London Area)

London, UK
Hybrid / WFH Options
EveryMatrix
60.000 - £70.000 annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our … gambling platforms, providing insights and building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance to have a profound impact on the project. Key Responsibilities: • Analyze large datasets to uncover patterns and … insights related to customer behavior. • Develop predictive models to forecast customer activities and trends. • Collaborate with cross-functional teams to implement data-driven strategies. • Define and track key performance indicators (KPIs). • Utilize machine learning techniques to optimize CRM strategies, especially related to automated campaign optimization. • Communicate findings More ❯
Posted:

Experienced CRM Data Scientist

London Area, United Kingdom
Hybrid / WFH Options
EveryMatrix
60.000 - £70.000 annually, based on experience and qualifications. About the job: We are seeking a highly skilled Data Scientist with expertise in CRM and customer behavior analysis to join our newly founded CRM Data Science team. You will play a crucial role in analyzing customer behavior on our … gambling platforms, providing insights and building features that will drive our business strategies and enhance customer engagement. We are building a new real-time CRM platform, and this is a great chance to have a profound impact on the project. Key Responsibilities: • Analyze large datasets to uncover patterns and … insights related to customer behavior. • Develop predictive models to forecast customer activities and trends. • Collaborate with cross-functional teams to implement data-driven strategies. • Define and track key performance indicators (KPIs). • Utilize machine learning techniques to optimize CRM strategies, especially related to automated campaign optimization. • Communicate findings More ❯
Posted:

Product Data Analyst

EC3A, Aldgate, Greater London, United Kingdom
Hybrid / WFH Options
AXCO
for developing data solutions for our clients using Power BI and other relevant data and reporting technologies. • Developing internal business analytics on product usage, customer segmentation, feedback analysis, product performance, and customer sentiment. • Exploring new and existing frameworks/techniques for maximising product value from existing datasets More ❯
Employment Type: Permanent
Posted:

Strategy Consultant (Martech) (London Area)

London, UK
Photon
We are seeking a skilled MarTech Consultant with a strong background in customer loyalty programs, marketing technology platforms, and digital strategy. In this role, you will work closely with clients to design and implement customer loyalty solutions that are powered by scalable MarTech ecosystems and aligned with broader … Collaborate with strategy and CX teams to design and support loyalty program architecture (e.g., points-based, tiered, paid membership). Align loyalty initiatives with customer lifecycle stages and brand goals. Map loyalty features across digital channels and customer touchpoints (web, mobile, in-store, app). Marketing Technology Integration … of MarTech platforms to support loyalty operations—e.g., Salesforce Marketing Cloud, Adobe Experience Cloud, Oracle CX, Braze, SAP Emarsys. Enable campaign automation, journey orchestration, segmentation, and loyalty communications through the MarTech stack. Customer Data & Personalization: Collaborate with CRM, CDP, and analytics teams to ensure loyalty-related data is More ❯
Posted:

Strategy Consultant (Martech)

London Area, United Kingdom
Photon
We are seeking a skilled MarTech Consultant with a strong background in customer loyalty programs, marketing technology platforms, and digital strategy. In this role, you will work closely with clients to design and implement customer loyalty solutions that are powered by scalable MarTech ecosystems and aligned with broader … Collaborate with strategy and CX teams to design and support loyalty program architecture (e.g., points-based, tiered, paid membership). Align loyalty initiatives with customer lifecycle stages and brand goals. Map loyalty features across digital channels and customer touchpoints (web, mobile, in-store, app). Marketing Technology Integration … of MarTech platforms to support loyalty operations—e.g., Salesforce Marketing Cloud, Adobe Experience Cloud, Oracle CX, Braze, SAP Emarsys. Enable campaign automation, journey orchestration, segmentation, and loyalty communications through the MarTech stack. Customer Data & Personalization: Collaborate with CRM, CDP, and analytics teams to ensure loyalty-related data is More ❯
Posted:

Customer Insight Analyst

London, England, United Kingdom
Hybrid / WFH Options
Harnham
Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Build and manage … Power BI dashboards to deliver clear, visual insights across teams. Use SQL to manipulate, query, and structure complex marketing and customer datasets. Conduct deep-dive analysis into brand campaigns and customer behaviour. Present findings and insights in a way that drives decision-making at a senior level. Develop … Proven experience with SQL for data extraction and transformation. Strong ability to design and deliver reports using Power BI . Background in campaign analysis , customer segmentation, or retail insights. Confident in presenting insights to non-technical stakeholders. Excellent communication and storytelling skills . Python experience is nice to More ❯
Posted:

Customer Insight Analyst (London)

London, UK
Hybrid / WFH Options
Harnham
Analyst to support a global sportswear brand in delivering data-driven insights for brand and marketing campaigns. This is a key role within the customer and brand team, ideal for someone who can blend data expertise with commercial understanding and effective storytelling. What You'll Do: Build and manage … Power BI dashboards to deliver clear, visual insights across teams. Use SQL to manipulate, query, and structure complex marketing and customer datasets. Conduct deep-dive analysis into brand campaigns and customer behaviour. Present findings and insights in a way that drives decision-making at a senior level. Develop … Proven experience with SQL for data extraction and transformation. Strong ability to design and deliver reports using Power BI . Background in campaign analysis , customer segmentation, or retail insights. Confident in presenting insights to non-technical stakeholders. Excellent communication and storytelling skills . Python experience is nice to More ❯
Posted:

Strategy Consultant (Martech)

London, England, United Kingdom
Photon
Job Description We are seeking a skilled MarTech Consultant with a strong background in customer loyalty programs, marketing technology platforms, and digital strategy. In this role, you will work closely with clients to design and implement customer loyalty solutions that are powered by scalable MarTech ecosystems and aligned … Collaborate with strategy and CX teams to design and support loyalty program architecture (e.g., points-based, tiered, paid membership). Align loyalty initiatives with customer lifecycle stages and brand goals. Map loyalty features across digital channels and customer touchpoints (web, mobile, in-store, app). Marketing Technology Integration … of MarTech platforms to support loyalty operations—e.g., Salesforce Marketing Cloud, Adobe Experience Cloud, Oracle CX, Braze, SAP Emarsys. Enable campaign automation, journey orchestration, segmentation, and loyalty communications through the MarTech stack. Customer Data & Personalization: Collaborate with CRM, CDP, and analytics teams to ensure loyalty-related data is More ❯
Posted:

Interim Head of FP&A (London Area)

London, UK
Hybrid / WFH Options
Finatal
senior leadership and private equity stakeholders. Building out investor reporting packs, including board materials and scenario modelling. Driving performance analysis across sales, marketing, and customer success functions. Partnering with operational and go-to-market leaders to align finance with business strategy. Supporting value creation initiatives including pricing strategy, customer segmentation, and international expansion. Mentoring a growing FP&A team and embedding best-in-class planning tools and processes. Qualifications and Experience: A qualified accountant (ACA, ACCA, CIMA, or equivalent) with a strong FP&A background. Experience in a high-growth, private equity-backed SaaS or subscription-based More ❯
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Interim Head of FP&A

London Area, United Kingdom
Hybrid / WFH Options
Finatal
senior leadership and private equity stakeholders. Building out investor reporting packs, including board materials and scenario modelling. Driving performance analysis across sales, marketing, and customer success functions. Partnering with operational and go-to-market leaders to align finance with business strategy. Supporting value creation initiatives including pricing strategy, customer segmentation, and international expansion. Mentoring a growing FP&A team and embedding best-in-class planning tools and processes. Qualifications and Experience: A qualified accountant (ACA, ACCA, CIMA, or equivalent) with a strong FP&A background. Experience in a high-growth, private equity-backed SaaS or subscription-based More ❯
Posted:

Lead Data Scientist

London, England, United Kingdom
Harnham
shape the data science function, setting standards for excellence in machine learning, optimisation, predictive analytics, and experimentation. Lead high-impact projects across areas like customer segmentation, CLV modelling, bidding optimisation, and advanced measurement techniques. Act as the data lead for major clients, ensuring robust technical execution and aligning More ❯
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Adobe Campaign Manager

London Area, United Kingdom
The Change Partners - Global talent specialists for a connected world
and deliver Adobe Campaigns to support the delivery of marketing and wider teams across DTC. Develop and optimise advanced campaign and technical workflows. Create customer segmentation and personalisation across email. Utilise data to provide reports across KPIs. Timeline updates and reporting. Business partnering with internal stakeholders. Support with More ❯
Posted:

Adobe Campaign Manager (London Area)

London, UK
The Change Partners - Global talent specialists for a connected world
and deliver Adobe Campaigns to support the delivery of marketing and wider teams across DTC. Develop and optimise advanced campaign and technical workflows. Create customer segmentation and personalisation across email. Utilise data to provide reports across KPIs. Timeline updates and reporting. Business partnering with internal stakeholders. Support with More ❯
Posted:

CRM Executive - Danish speaking (London Area)

London, UK
Hybrid / WFH Options
NetBet
the CRM Manager you will be responsible for creating, managing and optimising the CRM strategy. This is a great opportunity for someone to prioritize customer focus and proactively look for ways to improve the user experience. Aim to ensure that CRM strategies are in line with the company's … product as well as the execution of CRM campaigns. You are a long-term planner that stands out for the study of the different customer segments, life cycle and user experience, to optimize the user experience to achieve a longer life cycle and increase ROI. Improving the customer … experience is key, this is possible by monitoring segmented and targeted CRM campaigns, measuring ROI, prioritizing resources, optimizing costs, and enabling continuous improvement in customer conversion, retention, and reactivation. This is only possible when we work together as a team, and you will be in touch with most departments More ❯
Posted:

CRM Executive/ Manager - Danish speaking

London Area, United Kingdom
Hybrid / WFH Options
NetBet
the CRM Manager you will be responsible for creating, managing and optimising the CRM strategy. This is a great opportunity for someone to prioritize customer focus and proactively look for ways to improve the user experience. Aim to ensure that CRM strategies are in line with the company's … product as well as the execution of CRM campaigns. You are a long-term planner that stands out for the study of the different customer segments, life cycle and user experience, to optimize the user experience to achieve a longer life cycle and increase ROI. Improving the customer … experience is key, this is possible by monitoring segmented and targeted CRM campaigns, measuring ROI, prioritizing resources, optimizing costs, and enabling continuous improvement in customer conversion, retention, and reactivation. This is only possible when we work together as a team, and you will be in touch with most departments More ❯
Posted:
Customer Segmentation
London
25th Percentile
£36,250
Median
£48,750
75th Percentile
£85,625
90th Percentile
£87,500