1 to 25 of 145 Permanent Customer Service Jobs in London

that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at Transparency-One, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills … communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? You Are The Ideal Candidate If You Have Excellent verbal ...

Purpose Working as a BMS Service engineer you will provide the scheduled service of client BMS systems including onsite planned preventative maintenance, panel modifications as required, offsite technical support, system hardware testing, innovate new software applications, emergency call out service on a rotational basis. On completion … your work, you will provide client reports in a timely manner detailing service works or client callouts. You will be working closely with your Line manager, Customer Service team and other team Managers to ensure that we meet our internal and client KPI targets. Competencies BMS Software ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical DevelopmentDesign ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical Development ...

technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that … line experts meet their SLA's. Candidates should have more than ONE years' experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking ...

client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number … will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking.We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...

Service Desk Coordinator Location: Office-based, Central London Employment: Permanent, Full-Time IN2-AV Recruitment is partnering with a leading high-end technology integration specialist to find an organised and proactive Service Desk Coordinator to join their dedicated aftercare team. Our client designs and supports cutting-edge smart … immersive environments. They are known for delivering beautifully engineered, intuitive technology solutions and maintaining long-term relationships with discerning, high-profile clients. Their service team provides exceptional 24/7 support, and this role is key to ensuring a seamless customer experience. The Role As Service Desk ...

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent … reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the North London area. You will and benefit from a Company ...

will be responsible for learning, supporting, and gaining practical experience in : Lead generation for MoneySuite’s SME cross-border payments and automation services Managing customer subscriptions and onboarding Providing exceptional customer service Participating in sales activities and training sessions Supporting the business development managers. The internship role … primarily remote, with occasional in-person days in Canary Wharf, London. Qualifications Strong intrest in sales and customer service Highly motivated, eager to learn new skills, and goal-focused Excellent interpersonal skills and a customer-focused attitude Knowledge of financial services or the fintech industry ...

Technician This is a hands-on onsite IT support role providing deskside and remote technical support across multiple client locations. You will deliver excellent customer service, resolve desktop issues, and support business-critical systems in a fast-paced environment. If you’ve also worked in the following roles … also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £37,000 per annum + up to £5,000 Bonus + Benefits (see below) LOCATION: Fully Onsite ...

experienced Head of IT Service Delivery looking for a rewarding role where you can really make an impact? If so we have a brilliant opportunity available where you will play a pivotal leadership role within a forward-thinking IT function, where service quality, innovation, and collaboration are highly … valued. You'll have the scope to shape service delivery strategy, influence senior stakeholders and manage high performing teams that make a real difference to the organisation. The role will involve: Leading IT service and support delivery across the organisation, maintaining strong relationships with senior stakeholders and acting ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

empowering every Power Platform maker. Designing, developing, and implementing solutions using Microsoft Power Platform and Dynamics CRM Extending Dynamics 365 CE solutions in Sales, Customer Service, Customer Journeys (Marketing) and Field Service Build solutions as part of an agile team using declarative tools, backed by Microsoft ...

hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: Provide excellent customer service via phone and face-to-face support Deliver 1st and 2nd line technical support to end users Troubleshoot hardware and software issues across laptops … manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: Minimum 3+ years' experience in an IT support role Strong customer service and communication skills Proven problem-solving and troubleshooting ability Experience supporting Windows 10/11 and Microsoft Office 365 Active Directory user ...

hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: Provide excellent customer service via phone and face-to-face support Deliver 1st and 2nd line technical support to end users Troubleshoot hardware and software issues across laptops … manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: Minimum 3+ years’ experience in an IT support role Strong customer service and communication skills Proven problem-solving and troubleshooting ability Experience supporting Windows 10/11 and Microsoft Office 365 Active Directory user ...

ensure timely resolution in line with SLAs. Escalate issues as needed to minimise operational disruption and maintain business continuity. Deliver a high standard of customer service across all interactions. Application & System Support Provide technical support for EMR systems, clinical applications, and business software. Troubleshoot application issues, identify root … platforms. Knowledge of cloud services (Azure, AWS). Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate. Experience working with external IT service providers. Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes Strong customer service mindset and empathetic communication style. Highly organised ...

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... … large scale building refurbishment workstreams safely, to the required quality standards and within the agreed Budget and planned Timescales, whilst achieving high levels of Customer Satisfaction. • Ability to work collaboratively in a partnering environment with our Delivery Partner contractors, internal L&Q departments and other team members ...

ServiceNow Platform Implementation Solution Specialist Location: UK Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client ...

ServiceNow Platform Implementation Solution Specialist Location: UK Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client ...