1 to 25 of 266 Permanent Customer Service Jobs in London

Director of Customer Services The Company: National provider of full fibre networks and connectivity solutions One of the fastest growing infrastructure businesses in the UK Approaching unicorn status £1bn+ valuation UK based, owned and founder led Enterprise B2B and wholesale specialists The Role: The Customer Services Director … strategic leadership role responsible for championing customer services and service delivery across the organisation. They will manage the service delivery, customer service, and support teams, overseeing onboarding, escalations, and renewals. They will also manage customer-side projects including offnet and multisite installations. The Customer ...

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively ...

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively ...

that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills … communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? Excellent verbal and written communication skills in French/Dutch/ ...

that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills … communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? Excellent verbal and written communication skills in French/Dutch/ ...

that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills … communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? You Are The Ideal Candidate If You Have Excellent verbal ...

Customer Service Executive Uxbridge 28- 30k plus 10% annual bonus Are you passionate about delivering and exceptional service to Customers? Do you have a passion for technical products, and do you have experience managing customer issues through to successful resolution? My client a friendly techy organisation … with a real family feel) is now seeking an additional person to join their customer service team. The role offer hybrid working- 3 days in the office, 9-5.30pm, free parking, Friday night get together and 24 days holiday! Duties Full order management onto MS Dynamics Checking ...

Purpose Working as a BMS Service engineer you will provide the scheduled service of client BMS systems including onsite planned preventative maintenance, panel modifications as required, offsite technical support, system hardware testing, innovate new software applications, emergency call out service on a rotational basis. On completion … your work, you will provide client reports in a timely manner detailing service works or client callouts. You will be working closely with your Line manager, Customer Service team and other team Managers to ensure that we meet our internal and client KPI targets. Competencies BMS Software ...

seeking a Microsoft CX & CCaaS Implementation Specialist with deep expertise in MS Dynamics CCaaS, MS Dynamics 365 CRM Customer Service, Microsoft Copilot Studio, and Azure Communication Services to design, build, and operationalize next-generation customer experience (CX) and contact-center-as-a-service (CCaaS) environments. This … role sits at the intersection of Dynamics 365 CRM Service, Microsoft Dynamics CCaaS, and Copilot-driven automation, enabling seamless omnichannel engagement, agent assist, and AI-driven case management. At TeKnowledge , your work makes an impact from day one. We partner with organisations to deliver AI-First Expert Technology Services ...

seeking a Microsoft CX & CCaaS Implementation Specialist with deep expertise in MS Dynamics CCaaS, MS Dynamics 365 CRM Customer Service, Microsoft Copilot Studio, and Azure Communication Services to design, build, and operationalize next-generation customer experience (CX) and contact-center-as-a-service (CCaaS) environments. This … role sits at the intersection of Dynamics 365 CRM Service, Microsoft Dynamics CCaaS, and Copilot-driven automation, enabling seamless omnichannel engagement, agent assist, and AI-driven case management. At TeKnowledge , your work makes an impact from day one. We partner with organisations to deliver AI-First Expert Technology Services ...

proactive network maintenance, providing operational support to local teams and global command centres, and collaborating closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous … improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting to the Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities ...

proactive network maintenance, providing operational support to local teams and global command centres, and collaborating closely with design and deployment teams. In this customer-facing role, you will engage directly with clients to deliver tailored solutions and ensure seamless service delivery. You will drive the implementation and continuous … improvement of operational processes and procedures, maintaining the highest level of service availability. Reporting to the Senior Manager Service Operations, you will be a part of the service operations team responsible for assuring business growth through the highest quality performance of all Service Operations activities ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical DevelopmentDesign ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical Development ...

precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement … excellence for Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value ...

technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that … line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking ...

technologies. You will assist in on-boarding new clients and employees. You will use your great interpersonal skills to triage internal and external service requests as you prioritise, allocate and monitor resources. You will enhance your client relationships by responding to inbound support requests and ensuring that … line experts meet their SLA’s. Candidates should have more than ONE years’ experience in service desk, technical customer service or support and/or technical account management with some experience in on-line video platforms such as OTT, OVP or Enterprise Video. You will be looking ...

client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number … will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

next generation of intelligent vehicles. As Autel Energy expands rapidly in Europe’s EV charging market, we are seeking a proactive and structured Customer Support Specialist to support our growing operations in London Area, United Kingdom. What You’ll Do As the first line of after-sales service, you will receive, log, and initially handle customer requests and issues to ensure a smooth and efficient customer experience. Key responsibilities include: 1.Customer Reception & Issue Logging Receive customer repair requests, inquiries, and complaints via phone, email, or ticketing system Classify issues (hardware/software/network ...

next generation of intelligent vehicles. As Autel Energy expands rapidly in Europe’s EV charging market, we are seeking a proactive and structured Customer Support Specialist to support our growing operations in London Area, United Kingdom. What You’ll Do As the first line of after-sales service, you will receive, log, and initially handle customer requests and issues to ensure a smooth and efficient customer experience. Key responsibilities include: 1.Customer Reception & Issue Logging Receive customer repair requests, inquiries, and complaints via phone, email, or ticketing system Classify issues (hardware/software/network ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking.We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member of our team ...

help them along their career path? In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...