Permanent Customer Service Jobs in London

1 to 25 of 365 Permanent Customer Service Jobs in London

Dynamics 365 CE/CRM Support Consultant

Central London, London, United Kingdom
Hybrid / WFH Options
Blue Pelican Group
escalating to another team member. Promoting the company in a professional manner. Requirements: Must have previous experience support Dynamics CRM or 365 CE. Excellent customer service skills and clear communication Ability to work under pressure and to agreed SLAs Knowledge of the following is considered a plus: Power … Platform, Power Automate, SSIS, SQL, Kingswaysoft Previous experience working in an IT service or software provider is considered a plus If you are interested in find out more, please either apply below or get in touch with Matt Kirkpatrick on more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

AV Support Specialist

London, United Kingdom
Computappoint
an ITIL environment Team player who is ambitious and motivated Ability to multitask and work in a fast-paced environment Exceptional skills in communications, customer service, problem-solving/trouble-shooting, follow-up and organisation Ability to lift or move equipment, if needed. The following are desirable: Experience more »
Employment Type: Permanent
Salary: GBP 54,000 Annual
Posted:

IT Manager - Harrow

Harrow, London, United Kingdom
Planet Recruitment
about technology i. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and … in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between … your school and this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server more »
Employment Type: Permanent
Salary: £31000 - £38000/annum
Posted:

2nd Line/ICT Consultant - Bromley

Bromley, London, United Kingdom
Planet Recruitment
Travel Card Role summary: This role will involve supporting a primary school, are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. more »
Employment Type: Permanent
Salary: £27000 - £30000/annum
Posted:

Digital Employee Experience (DEX) Team Manager

City, London, United Kingdom
Qualserv Consulting
is maintained according to operational and security standards and policies. Works across the wider Infrastructure group - team managers, engineering staff and peers in the Customer Service Centre (CSC) function. Oversee the management of the day-to-day support experience, maintenance, and enhancement of the organisation's DEX environment more »
Employment Type: Permanent
Salary: GBP 95,000 Annual
Posted:

Multisite Residential Day Concierge

South West London, London, United Kingdom
Anabas
training. The closing date for new applications will be the 4th of June 2024 . This is a mobile residential concierge role providing seamless service in covering annual leave, appointments, and absences at a variety of across Central London. To provide a welcoming reception environment and Five-star hotel … within our Central London Portfolio. Our Residential Elite Team really form the backbone of our business and allow us to provide a totally seamless service to our clients. The role would provide a totally diverse array of front of house functions and responsibilities depending on the location. The suitable … applicant must have: Have exceptional communication skills. IT Literate (Excel, Word, PowerPoint, etc.) Understanding of 5-star Customer Service. The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks. And will ideally have: IOSH Managing more »
Employment Type: Permanent
Salary: £28,000
Posted:

CX Capability Owner (Optimisation & Experimentation) 12 month FTC

London, United Kingdom
Hybrid / WFH Options
Motability Operations
Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … to leverage technology, people and processes to get things done and do it better. The Team will be laser focussed on continuously delivering excellent customer satisfaction. Qualifications Minimum criteria: Proven experience of delivering marketing and CX, projects and initiatives. A passion for the customer and ability to drive … management and end-to-end test implementation and results reporting. Excellent hands-on digital conversion rate optimisation (CRO) skills with proven ability to review customer journeys, funnel analysis and content performance data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations. Good knowledge across a range of more »
Employment Type: Temporary, Part Time, Work From Home
Posted:

Apprentice Service Engineer

Uxbridge, London, United Kingdom
Nationwide Platforms
We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »
Employment Type: Permanent
Posted:

Sports Trading Analyst

South East London, London, United Kingdom
Global Interactive Marketing On-Line Ltd
very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. We are now recruiting for an Sport Trading Analyst to join our Teamon a full-time permanent basis. The Role: The Sports Trading … departments. Duties and Responsibilities: Liaison with internal departments on analytics related matters Assisting in workflow planning with analysts to ensure all deadlines are hit Customer Profiling of global accounts on various platforms and back offices Completing regular and ad hoc tasks for upper management Supporting analysts to ensure deadlines more »
Employment Type: Permanent
Posted:

Security - Service Engineer

City of London, London, United Kingdom
H&K Fire Engineering
Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of more »
Employment Type: Permanent
Posted:

ICT Consultant

London, United Kingdom
turn IT on
4.30pm Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a School in Bromley. You will be responsible for maintaining all IT hardware and services across … the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability more »
Employment Type: Permanent
Salary: £26,000
Posted:

Fibre Engineer

London, United Kingdom
Hybrid / WFH Options
BUUK Infrastructure No 2 Limited
and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in South London and cover Dartford and Woking. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Dual Fuel Smart Meter Engineer

Central London, London, United Kingdom
Morrison Data Services
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Employment Type: Permanent
Salary: £35,000
Posted:

Business Development Manager Office Furniture

City of London, London, United Kingdom
Mitchell Maguire
in the furniture industry Open to showroom, junior sales and sales support backgrounds Excellent communication and negotiation skills Good time management skills, focussed and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Field Construction Sales Jobs, Construction field sales vacancies more »
Employment Type: Permanent
Salary: £40,000
Posted:

BUSINESS SUPPORT EXECUTIVE

London, United Kingdom
Hybrid / WFH Options
Historic Royal Palaces
Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin, Project Compliance, Asset Management, Business Support Administrator, Business Support Officer, Administration, customer service, Accounts admin, Finance Administrator etc. REF more »
Employment Type: Part Time, Work From Home
Salary: £33,200
Posted:

Gross Margin - FP&A Analyst

London, United Kingdom
Cedar Recruitment
a Gross Margin FP&A Analyst for a leading energy & utilities company who are growing rapidly on the back of ethical credentials and excellent customer service. It is this growth that has led them to create this new role. Reporting to the Head of FP&A, the Gross Margin … Margin accounting practices embedded. Business Partnering with Commercial, Regulatory and Data Teams to ensure collaborative inputs/outputs for forecasting and regulatory submissions. Develop Customer Behaviour analysis to monitor growth, portfolio dynamics & other metrics. Embed a suite of Customer Lifetime Value metrics including insight, analysis & decision support. Support more »
Employment Type: Permanent
Salary: £95,000
Posted:

Customer Service Engineer

London, United Kingdom
Siemens Healthineers
Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in more »
Employment Type: Permanent
Posted:

Dynamics CRM Manager

London, United Kingdom
Hybrid / WFH Options
Clarion Housing
join us! With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association … escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the … Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation. Experience of managing and leading a high performing more »
Employment Type: Permanent, Work From Home
Salary: £90,000
Posted:

Electrician

South Croydon, London, United Kingdom
Future Engineering
will ensure you are fully qualified to do the job. This company has massively grown over the last 5 years due to industry leading customer service. Due to growth they require an Electrical Testing & Inspection engineer to join the team who cover home counties and London. Be rewarded with more »
Employment Type: Permanent
Salary: £40,000
Posted:

Service Centre Operator

Feltham, London, United Kingdom
Telent Technology Services Ltd
help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »
Employment Type: Permanent
Posted:

Assistant Manager (Logistics)

South West London, London, United Kingdom
Zedify UK
London. About the role: The purpose of the role is to support the Hub Manager in organising the hub day-to-day, ensuring that service standards are maintained, achieving operational efficiency targets, and following policies and Health & Safety procedures. You will be providing an exceptional quality of service … what you can expect to be doing in this role: Personnel: Provide leadership and direction to all staff to ensure they deliver a quality service and remain motivated at all times. Check-in with riders regularly and be a positive face for the organisation. Liaise with the night shift more »
Employment Type: Permanent
Salary: £28,000
Posted:

London STARS, Brand Ambassador, Front of House

Central London, London, United Kingdom
Securitas Security Services
About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customer service alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »
Employment Type: Permanent
Salary: Up to £12.72 per hour
Posted:

Field Service Engineer

South East London, London, United Kingdom
Apogee Corporation**
To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »
Employment Type: Permanent
Posted:

Curriculum and IQA Lead

North London, London, United Kingdom
Hybrid / WFH Options
Talent Finder
verification processes and mentor new staff Utilise technology to enhance teaching and learning experiences for learners Provide comprehensive staff development and promote a strong customer service ethos Dimensions: Directly influence annual budgets and oversee a team of tutors Ensure consistent achievement of business targets and maintain high standards … delivery and quality assurance What can you expect in return? 23 days' holiday, plus bank holidays, increased to 25 years after 1 year in service, 28 after 5 years Workplace Pension Bupa Cash Plan Scheme Company Socials Remote/Hybrid Working Office closed between Christmas and New Year What more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Product Analyst

Uxbridge, London, United Kingdom
Proactive Appointments Limited
work as part of a product team to deliver large scale projects that will ensure the delivery of a robust, efficient and user-friendly service to their customers across the enterprise and contribute to the product roadmap and backlog. You will be delivering high quality, documented requirements to ensure … and explain complex problems in a clear and succinct way to both technical and non-technical audiences Ability to ensure focus on outcomes and customer experience over roles and responsibilities, acting as a role model to inspire others Due to the volume of applications received for positions, it will more »
Employment Type: Permanent
Salary: £45,000
Posted:
Customer Service
London
10th Percentile
£26,250
25th Percentile
£31,750
Median
£43,000
75th Percentile
£66,000
90th Percentile
£83,750