101 to 125 of 365 Permanent Customer Service Jobs in London

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We re not about selling products - we want to solve … and various product teams on powering our CRM function. Our ambition is to send the right message at the right time to the right customer to delight our users with relevant and helpful communications from Monzo. Applying your expertise in analytics, data science, and the data storytelling to see … Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by more »

Information Technology - Infrastructure Applications team, the Infrastructure Applications Senior Engineer you will provide software and hardware problem incident resolution for issues escalated from the Service Desk and other IT teams, communicating these technical solutions in a customer-friendly, professional manner. The Infrastructure Applications Senior Engineer is a full … i.e. Advanced Installer * Certification in at least one technical product set preferred (Intune, Microsoft 365, System Center, etc.) * Scripting knowledge - PowerShell preferred. * Knowledge of customer service practices; beneficial to have worked in an ITIL based environment. * Analytical and troubleshooting skills. * Excellent oral and written communication in English, demonstrating … a high level of confidentiality and customer focus. * Strong organizational skills with attention to detail; must be able to prioritize and multitask. * Ability to work independently with a sense of urgency in a complex and changing working environment. * Ability to maintain composure during urgent, high-demand situations. * Willingness to more »

business opportunities, gathering intelligence, negotiating deals and tending to account maintenance. Together with a dedicated team by your side, youll be ensuring an incredible service experience with each client you meet. This is a full-time position that will rely on a proven track record in a sales environment … within policy Remote work opportunities including supply of all necessary equipment Your Tasks Identify and create new business opportunities Grow and support our existing customer base to generate revenue and ensure excellent customer service Prepare and present informative, compelling presentations Maintain and monitor customer records and more »

Collect, monitor and analyze data produced by related information protection systems to discover and discern trends, threats, and security risks * Create and maintain technical service roadmaps pertaining to data and cloud security. * Help reduce threats by managing BCG’s Cloud Security Posture Management and Cloud Workload Protection Solutions * Apply … Access Security Brokers and Data Loss Prevention services * Exposure to other technologies including Active Directory, Data Classification, Log Management, Information Rights Management, etc. * Excellent customer service skills * Desirable: * Experience in secrets management and/or certificate lifecycle management * Experience with administrating and troubleshooting in both Windows and Apple more »

strategic goals, contract and KPI monitoring through a range of software solutions and centralised data extract tools to facilitate remote analysis of practice and service performance for all practices. Develop reports, templates, and dashboards using Data Management tools. Generate and present regular and ad-hoc reports and analysis to … senior management and directors for presentation at contract reviews and monitoring with commissioners, offering insight into trend analysis and service improvement and development opportunities. Utilise Excel skills to create reports, transform data, and present findings. Provide the clinical governance team with data to facilitate ongoing regular audits required for … the service provision and identify data validation/quality issues, ensuring appropriate processes and procedures are followed to validate all data sets. Assist in the collection, extraction, and cleaning of data. Support the data team in analysis and interpretation of data. Help create clear visual representations of data to more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … to 17:30 What will you be doing? Implement new Key account business, establishing communication lines, SOPs, and credit applications. Ensure alignment between customer expectations and internal processes, driving behavior to achieve business goals. Develop and implement strategies, goals, and policies for Key account customers. Maintain a deep understanding … Key account customers' needs, developing SOPs to exceed expectations. Build relationships with internal and external stakeholders to meet expectations. Investigate and respond promptly to customer inquiries, problems, complaints, and escalations. Manage performance of direct reports, providing support, guidance, and development opportunities. Foster effective communication within and across teams, facilitating more »

and support our Microsoft O365, Hybrid Cloud with Azure, and Linux Web Hosting solutions. This role ensures minimal disruption to users and upholds our service levels and quality standards. Main Duties: O365 Administration: Manage O365, including SharePoint, Security, Defender, Teams, and Exchange. Azure Hybrid Cloud: Administer Azure Hybrid Cloud … Network Support: Support network infrastructure, including Aruba, Cisco, and Juniper technologies. Backup Management: Manage AvePoint and Azure backup systems. Technical Advising: Advise 1st line service desk analysts, supporting technical projects and maintenance. Workload Management: Organize workload to meet quality standards and project timelines. Technical Documentation: Write and present technical … projects as required by IT management. Required Experience: Advanced support for Microsoft O365, Windows Server, SQL databases, applications, desktops, Teams telephony, and web hosting. Service desk experience with advanced technical support. Problem management and issue resolution. Workload prioritization and working under pressure. Working with IT users, senior managers, and more »

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of more »

FRENCH SELECTION (FS) Portuguese or Russian speaking Logistics and Customer Care Coordinator Salary: up to £34,000 per annum plus benefits Location: Bermondsey Fully Office Based Role Ref: 8113RP To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8113RP … The Company: A well-established company with international links. Main duties: To provide logistics support and excellent customer service. The Role: - To respond to customer enquiries or complaints in a timely and professional manner - To offer advice on companys services and products - To liaise with couriers and transportation … regular basis - To attend events and meetings with clients on-site when required The Candidate: - Fluent in Portuguese OR Russian - Essential - Previous experience in Customer Service and/or logistics Beneficial - Proactive, confident and empathetic personality - Excellent communication skills and a team player - IT literate - Able to work more »

AV Service Engineer - up to £50k Permanent role, Mon-Fri London Lorien's client, an AV company with considerable scale in the UK and Europe, are looking for multiple AV service engineers to join their team in London. This is part of their growth and will be providing … ensuring a positive work/life balance, and as a result boast some of the highest retention figures in the industry whilst providing exceptional service to their customers, regularly being identified through winning top national awards. Responsibilities for the role include: Performing site visits to clients, troubleshooting complex AV … and Q-Sys Complex AV systems - control, audio, and video Digital signage, Satellite, and IPTV systems, such as Tripleplay, Exterity, OneLan and MediaStar. Strong customer service mindset to effectively resolve client concerns in high-pressure environments. Ability to translate issues and resolutions to non-technical users to be more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9 product and service reviews globally we do not like to do things by halves Our mission is … managing and growing our affiliate marketing program to maximise channel sales. Your efforts will contribute to driving traffic, improving website conversion rates, and fostering customer engagement and retention. This role offers a unique opportunity to significantly impact the growth and success of our E-Commerce operations, which are central more »

clients with the ability to keep up with the ever-changing digital world by implementing Microsofts M365, Azure, Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview This role is kingpin to our clients customer delivery of … within large client companies, preferably across a number of business verticals. Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service. Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI). Strong understanding of Dynamics … demo and proof of concept solutions for various client presentations. Work on the creation of Dynamics 365 solutions and industry templates. Meet and exceed customer expectations of business knowledge, skills and behaviour. Identify business/project/support risks and mitigate or communicate as necessary. Communicate progress updates to more »

you. Got your attention? Read on We put people first. It s all about you.. In this newly created role, we re seeking a customer and commercially focused enterprise technology leader with proven experience of building and delivering a highly effective Workplace Technology strategy. Our workplace technology includes all … direct experience implementing, integrating and planning people facing systems similar to ours: this includes our HRIS , identity and access management systems (we use Okta), service platforms (we use ServiceNow), workplace communication and office platforms (we use Slack and GSuite) and the variety of other systems that make up the … cases for investment, and connect our workplace technology strategy to our overall business strategy; Proven experience in a leadership role overseeing workplace technology and service management teams, having worked in organisations of a similar size or scale with a track record of changing, building and developing high-performing teams more »

projects and upgrades. Maintain accurate records of support requests and resolutions. Collaborate with team members to improve IT processes. Essential Skills: Strong communication and customer service skills. Solid understanding of IT hardware, software, and networking concepts. Experience with relevant technologies. Ability to prioritize and manage multiple tasks effectively. more »

an ITIL environment Team player who is ambitious and motivated Ability to multitask and work in a fast-paced environment Exceptional skills in communications, customer service, problem-solving/trouble-shooting, follow-up and organisation Ability to lift or move equipment, if needed. The following are desirable: Experience more »

you will be responsible for managing the transition from large-scale Design & Build technology projects through to delivering a first-class Support and Maintenance service to a wide range of clients, ensuring excellent documentation and stakeholder management. The role of Maintenance Contracts Manager involves direct engagement with clients, responsible … and Maintenance contracts, covering a wide range of Smart Building systems across multiple technologies. By demonstrating solid levels of knowledge, skills and expertise in Service Delivery and being technically astute, you will help the team to meet and exceed Service Level Agreements, with a focus on technical excellence … and maintaining Health and Safety standards. You will be expected to have excellent customer service and communication skills, be highly organised and able to work flexibly to meet client demands. Qualifications: Essential Minimum 5 A*-C GCSE's, including Math's or English. Valid DBS Check Desirable First more »

about technology i. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and … in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between … your school and this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server more »

enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and … ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between … your school and TIO, this will involve staying informed about the services and solutions turn IT on can offer, as well as managing customer accounts. Key Responsibilities include: Managing the schools network infrastructure and ICT based applications Monitoring and maintenance of all key systems including switches, virtual & physical server more »

tenders and mini competitions from frameworks independently. The Buyer will support the Procurement Officer/Senior Buyer in the delivery of a sustainable procurement service for the company including effective customer service and monitoring external supplier performance within their given portfolio of low-risk suppliers to help more »

Key Responsibilities Manage air moves from start to finish, including inland transportation and haulage. Develop and build relationships to ensure a high level of customer service is provided to clients. Build strong working relationships with suppliers, airlines & overseas partners/agents. Input shipment and cost and sales Communicate … effectively with operations colleagues. Create and maintain customer standard operating procedures. Communication with overseas agents and clients is clear, precise and effective. Accurate & timely reporting to department Manager. Take ownership and accountability to deliver operational excellence. A ‘can do’ attitude is applied with all communications. Exports – creation of airwaybills more »

A' level standard or equivalent level of experience, including GCSE English and Maths or equivalent General knowledge of the NHS and issues affecting the service Experience of working in a senior PA role, including complex diary management, typing and arranging meetings and events Organising committee papers, including preparation of … reports and agendas Desirable NVQ or similar qualification in administration/customer service General awareness of corporate and information governance issues Experience of working within an acute NHS trust environment Managing budgetary processes Communication Skills Essential Excellent verbal and written communication skills, including a good telephone manner Able … team Taking the initiative and being proactive to find solutions to problems and to improve office efficiency A strong and enthusiastic work ethic Strong customer care skills Exceptional organisational and time management skills Excellent IT skills including proficiency with Microsoft Office packages Maintaining confidentiality and a high level of more »

digital support, data collection and information management, and support to events. You will play a key role in providing a proactive first line enquiry service for our students and staff, resolving queries and signposting where appropriate. You will have knowledge and experience in administrative work with attention to detail … and an enthusiasm to develop your own knowledge. Strong customer service skills and a flexible approach are essential. Your skills and expertise will include digital skills including MS office programmes, problem solving skills and highly developed oral and written communication skills. You will have experience of higher education more »

re a well-established Managed Services and Cloud Hosting Services provider, based in Central London, with an enviable reputation for industry best practice and customer service excellence. What we say and what we really mean (probably). Provide escalation, leadership and mentoring to our team of Service … issues. Be cool. Be comfortable in a rapidly expanding environment. Like when you put a marshmallow in a microwave. Champion a culture of exceptional customer service. Ask have they tried turning it off and on again? with a straight face. Work with the Service Desk Manager on a more »

Training: University degree or relevant professional qualification in youth work, community development, or sports management Intermediate proficiency in MS Office applications Enhanced Disclosure Barring Service (DBS) check Level 1 qualification in Football (Level 2 desirable) Experience: Minimum 2 years' experience in leading community sports facilities or funded programmes Proven … track record of working with diverse groups, including disadvantaged individuals Strong organisational skills and experience in budget management Experience in event planning and customer service Knowledge: Sound understanding of business operations and target-setting processes Familiarity with Health and Safety legislation and sports governing bodies Knowledge of project more »

Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands, a luxury performance marketing agency. VERB Brands specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and … a trusted advisor to formulate results-driven SEO strategies on your account Develop and execute of client strategies to increase profit while providing great customer service to clients Work together with wider teams to devise and deliver Account Development Plans (ADPs) for owned clients to sustain and grow … are delivered on time and accurately Provide direction and guidance to the SEO Executives and Managers to deliver excellence in required communication and client service standards for each client as well as generally Direct line manage a team of SEO Executives and Managers, managing monthly 1:1s and Quarterly more »