76 to 100 of 365 Permanent Customer Service Jobs in London

NEC operates a managed service contract for London Tribunals which includes the provision of a high quality front of house reception team, based at London Tribunals’ hearing centre at Chancery Exchange in Holborn. We have a vacancy within this team and are looking for a motivated, conscientious and friendly … by the London Local Authorities and Transport for London. London Tribunals is one of the busiest tribunals in the country, providing an independent appeals service to around 60,000 people each year. This role plays a key part in delivering excellent customer service across London Tribunals. You … small team and be the initial point of contact for the public attending appeal hearings. In this role you will provide a high quality service to independent adjudicators, colleagues across administrative and processing teams as well as the public attending the hearing centre. You will work within a set more »

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves the IT team in-house. Is this role for you … your understanding of finance and further develop your IT skills? Join a growing team and Build for the future. The Role & Responsibilities: Transferring the service desk from an external provider to an internal team. The candidate would be a people person able to provide support to all levels of … 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth understanding and subject matter expertise of Microsoft 365, Windows Server Technologies, Exchange Online, Active more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as … part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide customer sites. - fix … out overhaul, maintenance of seamers and cappers within our customers factories Act as the interface in identification and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce more »

skilled and motivated surveyor to join our Building Compliance Team at emh. As a surveyor with emh, you will deliver a positive and engaged customer experience, which is compliant with statutory and regulatory bodies requirements. You will be involved in compliance and property related inspections including but not limited … with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the service delivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to more »

Field Service Engineer Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised … initiative. Excellent communication skills both written and verbally. Ability to prioritise own workload and work to company schedules and deadlines. Provide excellent levels of customer service at all times. Hours or work are Monday to Friday, times depending on job list & locations. Starting salary from £28kpa to £33kpa more »

join us! With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association … escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the … Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation. Experience of managing and leading a high performing more »

Care/Care of Older people Administrator Grade: Band 3 Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS service and 33 days after 10 years NHS service Department: Ambulatory Care/Care of Older people Responsible to: General Manager - Emergency and Integrated … Medicine Accountable to: Service Manager - Ambulatory Emergency Care Job Summary To work as part of the Administration team in the Ambulatory Care and Care of Older People and demonstrate a high level of professionalism, care, courtesy to colleagues and patients. To consistently deliver a client focussed service, which … promotes good customer service and effective working relationships. To book patients into the department, answer telephone queries and undertake a range of administrative duties to support the effective running of the department. To create clinics and assist with booking patient appointments in outpatients. Main duties of the job more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Uxbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Uxbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

off for your Birthday. 23 days of annual leave per year PLUS Bank Holidays Working with an award-winning team they have been named 'Service Provider of the Year'. Access to 100s of employee perks on Perkbox including gym discounts and much more. Auto-enrolment pension. Enhanced Maternity … second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Group Awards. Annual appraisals programme and progression opportunities. Long service recognition. Four times death in service benefit. Ongoing investment in company facilities and working environments. Company events. My client, a large group of … to join their award-winning company. They are looking for a top-performing sales individual to join them, who is passionate about delivering exceptional customer service and working with customers to provide van and aftersales solutions to really meet their business needs. You will be able to identify more »

new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality … efficient and cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best more »

In a nutshell: You are responsible for delivering an exceptional, right first time, service to our clients in line with the client s contractual requirements and ITGs own KPI s. Providing both strategic and operational leadership to your teams to deliver customer service excellence. You will actively … your Account Managers and account team and always be available as an escalation point. Educate your account team to obtain accurate information from the customer to formulate full and accurate briefs (trackers) Regular 1:1s with your direct reports to identify any additional training needs and to make sure … concerns on resource or third party concerns. Contribute towards the management of the accounts P&L and optimisation of the commercial benefits from the customer to ensure maximum profitability whilst remaining within client s commercial agreements. Collaborate with your Senior AD on annual budgeting and regular forecasting reports for more »

We're looking for a capable Technical Service Desk Lead with 5 years IT support experience to become an integral part of our service desk. You will lead and mentor the team on a day to day basis as they support our clients. As well as a strong … work 3 days per week in our E1 office. Youll have worked in a mix of technical roles, had experience leading a technical or service desk team within a MSP and possess an e xcellent understanding and experience within modern IT platforms, Enterprise IT systems and networking. Our clients … strong background in technology, you will be a problem solver who is able to troubleshoot problems for clients whilst being able to manage the service desk and tickets that come in and help manage projects such as client onboarding. Youll be joining us at an exciting time as you more »

channel development. Working in collaboration with the Operations and Engineering Product teams to deliver immediate and longer-term profitable revenues. Qualify and quantify the customer's holistic needs in AV, Event Technology, Production, Creative, Digital and all technical event needs. Act as the key contact for managed clients, understand … customer's needs and goals, and create and execute a strategy that aligns our clients' resources and solutions that solve customer needs. Create and execute plans to further penetrate the account. This includes building our contact surface, securing customer appointments, and executing sales calls, customer business … reviews, and strategic action plans to identify and secure both short and long-term revenue opportunities. Understand customer's industry trends, and build a network that continues to establish credibility, rapport, and opportunities to engage customers. Ensure each account shows consistent progress, moving from vendor status through desired role more »

the job The Community & Outreach Volunteering Coordinator will provide the administration support to underpin the suite of Volunteering Community & Outreach Volunteering Services: Discharge Support Service, Gentle Movement Volunteering, EDDM Volunteering, Community Exercise Service and Community Rehabilitation Volunteering Programme. They will also provide ad-hoc administrative support to the … Carers Clinical Liaison Service and Bereavement Support Service where volunteering supports the delivery of these services. About us Trust Values Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They … Excel, FaceTime, What's App and PowerPoint. Sound experience of undertaking evaluation and monitoring KPIs within a project Full understanding of requirement for excellent customer service - both internally and externally. Desirable Experience of working with volunteers in an NHS or Health Field Managing services delivered by volunteers Setting more »

This role isa walking Engineer, Travel Allowance will be provided To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line … with changes in products and functionality. Respond to customer service requests for the repair... more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

programme of tailored communications for GPs and practice staffand revise core messaging, positioning and value proposition for GP and consultant referrer market Patient/customer care (both direct and indirect) The role will have various customers, both internal and external Maintain close working relationships with key internal stakeholders, both … experience is positive, and act upon any concerns raised in an appropriate and timely manner Keep abreast of the strategic direction of the hospital, service developments and new consultants Work with internal Consultants to achieve caseload targets in-line with the hospitals consultant development plans and drive referrals Build … all Hospital sites and services of Guys and St Thomas Specialist Care throughout various activities, as required. Participate in other projects as required. Policy & Service development Identify local opportunities for self-funding (e.g. long waiting lists) and promote Trust private patient services to drive referrals Proactively seek areas of more »

clearly and effectively with senior stakeholders Take responsibility and ownership for delivering results through personal initiative and commitment Committed to the delivery of premium customer service and building new and lasting customer relationships Someone who is proactive and prepared to take appropriate actions to make necessary changes … Working here Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK. It has employees in over 33 countries, and … to grow with the Bank and it all depends on how much one would like to develop themselves. Rita Cobbold Vice President Head of Customer Due Diligence, CFU Middle Office Rita Cobbold Vice President Head of Customer Due Diligence, CFU Middle Office I have been working at Bank more »

for the role you must have been working in a similar capacity in recent roles and either have or be pursuing relevant D365 certification, Customer Service, Sales, Field Service etc. Excellent opportunity, full Job spec available and more details, salary is a guide and Dependent on Experience. more »

As a Leasehold Block Manager, you will play a vital role in ensuring the smooth operation and upkeep of these properties, while providing exceptional service to our clients. The Role Act as the main point of contact for residents and tenants, addressing their queries, concerns, and requests in a … Manage the day-to-day operations of the buildings, including coordinating repairs, maintenance, and cleaning services. Develop and maintain strong relationships with contractors and service providers to ensure high-quality and cost-effective service delivery. Conduct regular property inspections to identify maintenance issues, health and safety risks, and … and manage budgets for the properties, ensuring financial objectives are met and expenses are controlled. Oversee the administration of lease agreements, including rent collection, service charge invoicing, and arrears management. Coordinate with relevant authorities, such as local councils and regulatory bodies, to ensure compliance with all legal and regulatory more »

Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … to leverage technology, people and processes to get things done and do it better. The Team will be laser focussed on continuously delivering excellent customer satisfaction. Qualifications Minimum criteria: Proven experience of delivering marketing and CX, projects and initiatives. A passion for the customer and ability to drive … management and end-to-end test implementation and results reporting. Excellent hands-on digital conversion rate optimisation (CRO) skills with proven ability to review customer journeys, funnel analysis and content performance data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations. Good knowledge across a range of more »

so, we have a fantastic opportunity for you! Our client is a very successful MSP who pride themselves on providing an excellent level of customer service to all their clients; they recognise that IT isn’t all about computers – It’s about developing personal relationships and becoming a … access solution implementation and support: VPN, Terminal Services, and Citrix Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets System documentation maintenance and review in ConnectWise and IT Glue Configuration of standard email clients including Outlook Installation, configuration, troubleshooting and customization of … Microsoft Office Suite applications per customer's preferences Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and mobile devices Network Server – Experience preferred with Windows Server and Microsoft 365 To be successful, you will need to hold experience more »

is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow … Key Accountabilities Maintains a thorough knowledge of the organisation and adheres to all organisational standards Responsible for design, build, test and deployment efforts for Customer Engagement (CRM) technology solutions Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role Write … modifications and resolve any issues that arise Execute assigned tasks within a structured project environment and lead consultants in various project work streams Analyse customer needs and participate in the design and architecture of business process solutions Responsible for completeness and quality of functional design Translate business requirements into more »