South West London, London, England, United Kingdom Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
German speaking CustomerServiceSpecialist - maternity cover contract to start as soon as possible until December 2026 Our client is a leading and well established global tech brand who are looking for a German speaker to support customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in the office Tuesdays, Wednesdays … speaking business customers with calls, emails, social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Manage the CustomerService and Email databases ensuring that a 24-hour response is achieved Communicate with German speaking customers via e-mail and phone and deal with complaints where necessary … end users from the EMEA region Deal with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in German is essential Previous experience in customerservice or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate and resolve a variety of More ❯
German speaking CustomerServiceSpecialist - maternity cover contract to start as soon as possible until December 2026 Our client is a leading and well established global tech brand who are looking for a German speaker to support customers with calls, emails and live chat for the EMEA territory. LOCATION Hybrid role. Working in the office Tuesdays, Wednesdays … speaking business customers with calls, emails, social media and live chat queries and also coordinate product returns from the EMEA territory and will include the following responsibilities: Manage the CustomerService and Email databases ensuring that a 24-hour response is achieved Communicate with German speaking customers via e-mail and phone and deal with complaints where necessary … end users from the EMEA region Deal with special product requests from Technical Support Attend product training CANDIDATE EXPERIENCE/SKILLS Fluency in German is essential Previous experience in customerservice or administration is a preference Good skills and understanding of social media platforms is preferred Excellent communication skills Ability to co-ordinate and resolve a variety of More ❯
and maintain strong client relationships, offering proactive support to enhance satisfaction, loyalty, and user engagement. Collaborate closely with the Account Management, Sales, IT, and Product Management teams to exceed customer expectations and support product enhancements. Participate in internal projects and cross-functional initiatives aimed at improving the overall customer experience. Contribute to the testing and evaluation of new More ❯
