Customer Support Representative (Reading)
London, UK
Tangent International
Tangent International are looking to hire a Customer Support Representative to work a 12 month extendable contract based in Reading (Hybrid). Full-time role in EMEA Customer Support department, being obsessed to deliver the best customer experience and service level in a fast … Essential job functions: Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space; Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions; Handle incoming customer requests … vendors on a daily basis; Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level; What we’re looking for... The ideal candidate is a Customer Support professional with good technical skills and a clear More ❯
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