3 of 3 Permanent Customer Support Representative Jobs in London

Tangent International are looking to hire a Customer Support Representative to work a 12 month extendable contract based in Reading (Hybrid). Full-time role in EMEA Customer Support department, being obsessed to deliver the best customer experience and service level in a fast … Essential job functions: Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space; Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions; Handle incoming customer requests … vendors on a daily basis; Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level; What we’re looking for... The ideal candidate is a Customer Support professional with good technical skills and a clear More ❯

Customer Support Representative - London London Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're … tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. The role: Respond to customer inquiries via email, chat, or social media in a timely and professional manner Provide accurate information and support to customers to resolve their … issues Identify and escalate complex issues to Tier 2 support when necessary Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce) Meet individual and More ❯

We're Hiring: Customer Support Agent (On behalf of our client) Are you a natural problem-solver with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real impact? We’re partnering with a … leading software solutions provider to find a Customer Support Agent who is driven, curious, and passionate about delivering exceptional service. What You’ll Do As a key member of the support team, you'll: Respond to inbound support tickets via phone and email Log and manage … requests using internal systems, prioritising and escalating as needed Investigate technical issues, provide timely resolutions, and maintain SLA standards Support system configuration changes and guide clients on best practices Collaborate across internal departments to ensure efficient problem-solving Contribute to user documentation, knowledge sharing, and service improvements What You More ❯