6 of 6 Permanent Customer Support Specialist Jobs in London

Role: Customer Support Specialist (DACH - GERMAN SPEAKING) Team: Customer Success — Support · Reports to: Head of Customer Success Location: London · In office About Light Light is an AI-native finance ERP and general ledger platform, replacing legacy systems like NetSuite and Oracle for modern finance … teams. We win not just on product, but on a fundamentally better customer experience, finance-expert, white-glove, and delivered where the customer already works. We're backed by investors including Balderton, Atomico, Cherry Ventures, Seedcamp and Entrée Capital, and advised by the former CTO of Workday Financials ...

personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through … Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. As a Sr. Customer Support Specialist, UK, you are prepared to expertly triage or resolve the most complex issues and questions our customers ...

more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Role Summary As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service … team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French ...

Rogo in London seeks its first Customer Support Specialist, EMEA, to deliver exceptional client support via chat and email. You will work on the front lines with existing clients, helping resolve issues and feeding feedback for product improvements as the company scales. Ideal candidates have 1+ … year in B2B SaaS support, strong communication, and an eagerness to shape a growing support function in a fast-paced AI-driven finance context. #J-18808-Ljbffr ...

Sensor Tower in London is hiring a Customer Support Specialist to join our hybrid team. You will support French-speaking clients, resolve inquiries, and collaborate with product, engineering, and operations to improve the platform experience. The role focuses on data-driven troubleshooting and exceptional customer service in a fast-paced mobile analytics environment. We value 4–5 years in data-analysis customer-facing roles, a background in mobile analytics, and fluency in French. #J-18808-Ljbffr ...

Vitesse PSP Ltd. in London is seeking a Customer Support Manager to own end‐to‐end client issues, mentor AI initiatives, and collaborate with Engineering, Product and Customer Success. You will build knowledge content, handle escalations, and drive service quality in a fast‐growing payments platform ...