to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy. As a senior leader in SoftServe’s Design Office, the Service Design Lead is responsible for advancing, scaling, and evangelizing our global Service Design practice. This role is … physical touchpoints, and complex backend systems to deliver seamless, innovative, and measurable end-to-end service experiences. You will lead and execute service design strategies for major client engagements, mentor crossfunctional teams, and contribute to thought leadership—while also driving AI-informed and AI-enabled service innovation across … a critical role in partnering with Product Managers, Business Analysts, Solution Architects, and Client Partners to shape holistic solutions that fuse human-centered design with technological capability. You will also contribute to the evolution of SoftServe’s broader experience design group, which includes product designers, visual More ❯
Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow … sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines … and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. More ❯
Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow … sites required on occasion and you will need to hold current security clearance. The Role As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines … and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. More ❯
Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with … to ensure that you will continue to grow and develop your career at Hitachi. Job Description We are growing our multidisciplinary User-Centred Design consulting team and looking for a Senior UX Designer to join us on our exciting journey and be part of the Hitachi Solutions family. … sectors. Key responsibilities Responsible for ensuring the team you work with is enabled to create truly user-centred solutions Facilitating workshops such as designsprints Creating holistic design solutions that address business challenges and meet user needs. Creating user flows, personas, design documentation, prototypes More ❯
We are collaborating with a prominent IT consultancy that is seeking Service Design Consultants to join their expanding team. Candidates must have experience in Government Digital Services (GDS) and either possess SC Clearance or be eligible for it. Salary - up to £60,000 per annum + Additional Benefits … Maximise the value delivered for clients from inception to real-life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services, from ideation and inception through to solution build and testing. Champion user-centricity … with a set of tools and methods to embed design thinking and user-centred approaches. Work on new ideas and collaborate with solution teams to design and develop innovative products and services. Use current and emerging trends to identify and lead improvements to existing services, as More ❯
the global Customer Experience Team (a hybrid startup-consultancy) in one of the world's most powerful brands. The team encompasses Product, Strategy, Design, Analytics and Implementation. They design and deliver experiences for customers - connecting the customer's devices with the brand and world around them. … embrace diversity and encourage applications from mixed backgrounds, genders, nationalities, ages and lifestyles - seeking to learn from these different perspectives. The role The Design team learns from global markets, functions and customers to build experiences that respond to customer needs in a rapidly evolving industry, thus giving customers … team craft customer experiences for the future. What will this involve? Collaborate with cross-functional teams to drive customer journey initiatives forward using design thinking and data-driven design. Concept UX/UI designs for cross-platform experiences (across both web and mobile). Concept innovative IOT features More ❯
functionally with engineering to execute the roadmap, and with stakeholders from operations and commercial teams to deepen understanding of client use cases Lead designsprints, producing detailed requirements and product specifications, wireframes, and prototypes working with UI/UX designers Drive product innovation and feature prioritization aligned with More ❯
world at large. What You'll Be Doing The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You'll collaboratively build cross-government services that are user-centred, equitable, sustainable and accessible, helping to … identify and solve population scale problems, focussing on the design of services at scale. In frog we're building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve … way you would a digital service. If you're not entirely sure how this works, talk to us! It's the vanguard of design in government and we want you to be in it. You won't be afraid to convince and show policy people a new way More ❯
history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Shape our team's design strategy and direction, a leader in how we deliver impact through design. Help guide our overall innovation strategy and that of the wider businessthrough … design leadership, prototyping, market research and experimentation. Lead the delivery of new products, services, capabilities and systems from adesign standpoint at pace, from "problem to pilot Work within multi-disciplinary teams to design, prototype and build cutting edge solutions and future concepts Communicate the value of … business led design to clients in ways that generatecuriosity, a desire to apply innovation Deliver quality design work, from performing research to high quality and wellrefined UX/UI, using collaboration tools like Figma and inspire the clientstowards design standards and systems Facilitate workshops More ❯
largest news organizations. Working as part of the BBC Studios global product division across countries and time zones, you will help lead the design of intuitive, inclusive, and impactful user experiences that make complex stories accessible, building the future of the BBC product suite outside the UK. Your … and long-term UX thinking, hands-on execution, guiding and mentoring a team and communicating your ideas to constantly improve the experience and design of our products ensuring that our content is discoverable, trustworthy, and easy to consume. Your work will help deliver high-quality journalism to millions … a global audience consuming our world class news and factual content across both existing and future products. Analyze user problems and oversee the design of delightful and intuitive solutions that achieve measurable business goals and achieve overarching strategic intentions. Deep understanding of UCD principles and ability to apply More ❯
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Stealth iT Consulting
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯
You will need to login before you can apply for a job. View more categories View less categories Sector: Creative and Design Contract Type: Permanent Hours: Full Time About BBC Studios BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with … the world's largest news organizations. Working within the BBC Studios global product division across countries and time zones, you will lead the design of intuitive, inclusive, and impactful user experiences that make complex stories accessible, helping to build the future of the BBC product suite outside the … for a global audience consuming our world-class news and factual content across existing and future products. Analyze user problems and oversee the design of delightful and intuitive solutions that meet measurable business goals and strategic objectives. Deep understanding of UCD principles and ability to apply expertise across More ❯
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯
london, south east england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯
west london, south east england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯
south west london, south east england, united kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
remote (with ad hoc client site travel) Primary skills and experience required: Must hold active SC Clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas … service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, designsprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset with a passion for asking why Ability More ❯
or mentoring UX professionals. Ability to influence and communicate effectively with senior stakeholders across IT and business functions. Deep understanding of user-cantered design principles, accessibility standards, and responsive design. Familiarity with modern design and prototyping tools (e.g., Figma, Adobe XD, Axure, Sketch). Hands-on … with JS, React and CSS styling, reuse of react library, storybook for react component library, must have used tools/software to manage design system Excellent communication, facilitation, and collaboration skills. Nice to have experience working with Sitecore, Pega, and Guidewire Digital platforms Key Responsibilities: Lead the design … journeys, workflows, and user interfaces across all our digital platforms. Collaborate with Product Managers, Designers, Developers, and Business Analysts to ensure user-cantered design is embedded across all initiatives. Provide UX strategy, design advice, and best practices to product teams as part of the Product Experience More ❯
impactful outcomes Client engagement - Participate in meetings, help shape project direction, and translate client needs into practical, actionable workstreams Facilitation and co-creation - Design and run collaborative sessions such as ideation workshops, innovation sprints, and stakeholder events Pilot and trial delivery - Lead or support the design … communication skills - able to simplify complex ideas and engage a range of audiences Strong facilitation and problem-solving skills, with experience leading workshops, designsprints, or collaborative sessions A collaborative, team-oriented mindset - you're energised by helping others succeed and working towards shared goals A self-starter More ❯
opportunities with a mindset of continuous improvement. Regularly report on team and release progress using internal tools. Participate in new product and feature design, including designsprints and market feedback conversations. Serve as an internal subject matter expert on relevant data and analytics product integrations. YOUR More ❯