1 to 25 of 37 Permanent Document Management Jobs in London

Location: London - Paddington Description We are seeking a proactive and client-focused Customer Success Manager (CSM) to lead the engagement, training, and satisfaction of law firms using our Practice Management and Accounts System. Your core mission will be to reduce client churn, own the client relationship, and drive value through training and support across all stages of the client … lifecycle, from onboarding to renewal or offboarding. This is a hands-on role requiring a deep understanding of legal PMS systems (particularly accounts and document management), as well as experience in client training, software success, and issue resolution. Key Responsibilities Client Training (Primary Focus): Deliver high-quality training sessions to law firms on our PMS platform, ensuring users … are confident across accounting, document management, cashier functions, and reporting. Ownership of Client Issues: Take full ownership of incoming client queries or problems. Ensure swift, accurate, and empathetic responses, reducing reliance on multiple teams for resolution. Relationship Management: Build strong relationships with stakeholders across Sales, Product, Service, and the Client's firm. Act as a trusted advisor More ❯

Records Coordinator’s (ERC) will assist both legal and nonlegal staff in coordinating the life cycle of records in their original electronic format and digitizing physical records into the document management system, thus creating a complete electronic matter file. Electronic Records Coordinator Key Responsibilities: Works with local teams to identify and remediate electronic filing concerns/commonly asked … other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/or revises … internal procedures associated with electronic records applications, including document management system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Electronic Records Coordinator Skills & Requirements: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric document More ❯

Records Coordinator’s (ERC) will assist both legal and nonlegal staff in coordinating the life cycle of records in their original electronic format and digitizing physical records into the document management system, thus creating a complete electronic matter file. Electronic Records Coordinator Key Responsibilities: Works with local teams to identify and remediate electronic filing concerns/commonly asked … other related educational material Utilizing metrics, proactively reaches out to individuals within assigned offices to help with digital filing projects Serves as Information Governance liaison to Information Technology, Knowledge Management, and other departments regarding electronic records management needs for various initiatives Facilitates the appropriate disposition of electronic records, including the archival and destruction Develops and/or revises … internal procedures associated with electronic records applications, including document management system, electronic signature application, and collaboration platforms Ensures that all electronic filing is completed for departing attorneys Electronic Records Coordinator Skills & Requirements: At least 3 years of experience in electronic records within a law firm or a professional services environment In depth understanding of matter-centric document More ❯

project office. In this role, you will design, configure, and implement innovative workplace solutions using SharePoint Online and the Power Platform (Power Apps and Power Automate) to enhance collaboration, document management, and automate business processes across the CWA. You'll work closely with our digital adoption team, IT, and key stakeholders to deliver scalable, robust solutions aligned with … years. As part of the CWA, you'll contribute directly to this landmark initiative. Key Responsibilities: Design, build, and maintain scalable SharePoint Online solutions to support collaboration and document management Develop Power Apps (primarily Canvas apps) in line with SZC's data platform architecture Create Power Automate workflows for process automation and system integration Collaborate with Data Strategy … and Digital Adoption teams to ensure seamless integration with the Data Platform as a Service (DPaaS) Support the implementation of Integrated Management Systems through SharePoint configurations Provide technical input on site design, architecture, and user experience improvements Act as a bridge between business needs and technical delivery, promoting governance and best practices Competencies & Experience Required: Proven expertise in SharePoint More ❯

approximately 6 FTEs (3 direct reports) and contractors. What you will do: You will lead EU + EEMEA regional activities in support of the RIIM (Regulatory Innovation and Information Management) led Global Regulatory Affairs Clinical Safety (GRACS) Digital Strategy (DS) projects and systems. You will be responsible for partnering closely with key EU +EEMEA stakeholders to ensure the successful … ensure GRACS systems and tools evolve with the regional needs and landscape. Lead and manage the development, implementation and continuous improvement of the regional regulatory business processes and change management initiatives associated with GRACS systems and tools by collaborating with RIIM along with regional and country RA staff. Education and Experience: •Bachelor's degree in a science or information … discipline required •Substantial experience in Regulatory Affairs and/or Regulatory Operations, with at least some of this experience in implementing and/or supporting regulatory information systems (e.g., document management systems such as Documentum/Veeva, submission publishing tools such as InSight, regulatory health registration management tools such as Calyx). •Good understanding of System Development More ❯

a 3 month contract, with strong possibility of extension. Skills/Experience required : Design, integration and implementation experience in one or more of the following domains: Workflow and Case Management; Portal and web content management; Document management; Identity Access Management; Data Warehouse, ETL and BI architecture Ability to use the software architecture tools and methodologies More ❯

looking for a skilled Project Officer to join a leading pharmaceutical organisation based in London. The ideal candidate will be working with Project Managers, supporting project planning, monitoring and management reporting for a large software development project. Required skills and experience •Prince2 foundation or above is desirable •Experience in controlling and managing a project repository of documents and other … deliverable. •Experience in facilitating project management and requirements change management processes. •Detailed project scheduling, support, monitoring and reporting, non-financial project administration, management of document repository, management of requirements changes. •Experience with Microsoft Project tools for planning and tracking of project work; •Knowledge of Atlassian, JIRA and Confluence as a delivery platform; •Familiar with the … role of configuration and document management in the context of a software Development project; •Preparation and maintenance of detailed project schedules in MS Project, including resource planning, under the guidance of project management. Please apply ASAP and get in touch for further details, on this excellent opportunity More ❯

of eLearning modules with Articulate or Captivate. • Legal training experience a plus. • Advanced knowledge of Microsoft Office 2016 in addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite More ❯

make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world … whilst maintaining strong, long term partnerships. The Account Director role will be focussing on clients within the Public Sector. To be considered candidates will have come from a Data Management, Document Management, Records Storage, Digital Solutions, SaaS, BPO, ECM or relevant field, having worked within a Senior Account Management role previously selling into the Public Sector. … facilitate the generation of new portfolio revenue Work proactively within the Iron Mountain matrix organisation, providing leadership and taking direction as appropriate Positioned as the Commercial Lead in the management of tenders, retenders and price negotiations To be a champion of the customer internally and a champion of Iron Mountain to the customer externally. Interpret, negotiate and implement complex More ❯

this individual will monitor the model health and coordination processes of the project, from the planning phase thru construction Develop and maintain the Digital Delivery Plan (DDP) Establish the document management system and maintain the server infrastructure for multi-discipline projects Ensure the team has the appropriate software, versions, access, and training needed to execute the project requirements … coordinate, and compile all project digital deliverables and exchange process at predetermined milestones Project archiving at submittals and closeout Engage in close and effective communication and presentations with HDR management, production staff, and clients Mentor staff to help develop their skillsets Engagement with the Digital Business Class contributing to initiatives to help improve workflows and awareness Work with local … digital design (BIM element authoring) and 10 years digital delivery experience Comprehensive understanding of all discipline relations and operations of building systems Advanced skillset of 3D design software and document management infrastructure Advanced skillset of 3D Coordination tools Advanced skillset of Microsoft Office products and communication tools Familiar with industry standards and practices, along with discipline codes and More ❯

Write new text and edit existing text to form comprehensive and consistent documentation. Prepare graphics as needed from 3D models provided by the engineering team Apply robust versioning and document management processes in line with company procedures Expected outputs include: Technical specifications Installation, operation and maintenance manuals for use by clients, technicians, ship's crew and engineers Installation … marine or engineering discipline Knowledge and Experience Shipping/Maritime background At least 2 years' experience as a technical writer Experience of a range of technical writing applications and document management tools Understanding of typical marine technology and techniques that readers of the documentation will be familiar with. What to Expect Make Waves Contribute to a sustainable future More ❯

About Us Zutec is a fast-growing technology company, providing cloud-based software for the construction property industry. Zutec' offers best of breed solutions for Document Management, Quality Management, Handover Management and Asset Management. Today we have digitised over 35 million building documents, 1.5m+ building units, powering £250bn in building assets across the UK and Ireland. More ❯

to turn Charles Russell Speechlys into one of the most demonstrably forward-thinking law firms in the. The function will be made up of the following teams. Legal Project Management Legal Technology Process Improvement Solution Development Reporting to the Head of Legal Technology, the Document Automation Specialist will be responsible for developing, implementing, and maintaining automated document solutions to enhance efficiency and accuracy in document creation and management processes. This role requires a strong understanding of document automation technologies and the ability to work collaboratively with various departments to streamline workflows. This is a fixed term opportunity for a period of six months. Roles and Responsibilities Use document automation software such as … Contract Express and Document Drafter to automate document suites from start to finish alongside the legal experts. Act as a subject matter expert within the firm,collaborating with stakeholders including Legal Technologists and Knowledge Development Lawyers to identify document automation needs and opportunities in each practice group, and develop tailored solutions to meet business requirements. Maintain templates More ❯

expense reports and check requests, ensuring accurate documentation for timely reimbursement/payment. You will provide backup support to other secretaries, including absence coverage and overflow tasks as needed. Document Preparation & File Management You will be responsible for proofreading and editing legal documents, correspondence, memos, and other communications to ensure accuracy and clarity. You will assist with the … preparation, management, and distribution of audit response letters, and maintain organized, up-to-date client and administrative files in the firm's electronic document management system, ensuring quick document retrieval and compliance with firm policies. Business Intake/Conflicts You will open new client and/or matter numbers, maintain and edit matters, perform conflict checks More ❯

request of end users. Supporting the IT Regional Manager in the delivery of 2nd line support to users in the UK , Asia, and other regions as required. Supporting the management of incidents & requests that have been assigned/escalated to the User Support team and support troubleshooting these through to resolution in a timely and consistent manner meeting customer … line with the company's policies and procedures. Assist with the cover or overflow of Service Desk calls, ensuring they are processed and logged in accordance with the incident management and quality management processes. Assist in knowledge sharing by contributing towards the creation/amendment of support documentation into the Knowledge Base. Understand priorities for the delivery of … needed during extended core hours. There will be a requirement to work overtime and/or work overseas on occasions as required by the needs of the business. Incident Management Using the Incident Management tool to record and accurately create/update all Incidents/Requests in line with defined quality requirements. Maintain high levels of incident ownership More ❯

the vibrant high-street that offers great shopping opportunities and with a wide range restaurants. Job description Job responsibilities Key responsibilities and skills Leadership Lead the development, delivery and management of the IG function that is fit to support the vision and digital aspirations of a mental health trust to empower service users, support clinicians, enable research, improve productivity … of the IG strategic goals. Manage and maintain the participation of members of staff in organisation wide initiatives and requirements in relation to IG issues. Contribute to the overall management of the Trust as a member of the Digital Senior Management Team and by way of a programme of work as agreed with the Chief Information Officer, Chief … processes and national best practice standards. Contribute to the development of a culture of openness allowing appropriate information to flow freely. Ensure the development and effective administration of a document management system. Person Specification Qualifications Essential Educated at least to master's level (or equivalent professional qualification) and acceptable working track record within a Digital/information environment More ❯

Desktop Support Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks Desktop Support Analyst/2nd Line Support Engineer to support users in the UK office. You … mgmt., Incident mgmt., Problem mgmt. and Change mgmt. principles to resolve and track issues. You will also provide some support for user of law firm focussed systems including Practice Management and Document Management systems which may include iManage, BigHand, Elite 3E, InTapp, Carpe Diem, Laserforms, DocuSign, HighQ, Workshare or similar systems. VIP Support will form a part More ❯

train and nurture junior members of the team. Responsibilities Triage, prioritise and investigate both simple and complex user reported issues or service requests which are raised via IT Service Management tooling, initiating client calls where suitable to ensure most efficient route to resolution. Provide exceptional customer service through effective and valuable communication Working within a team environment to reproduce … of the business processes and associated products which Sequel sells to help clients deliver their business processes Escalating/engaging with Technical Support, Development, Managed Service and Service Delivery Management teams as required Undertake other administrative tasks needed to deliver support services to the clients Contribute to internal knowledgebases Grow understanding of the London insurance market and associated business … to demands and any upgrades/periods of increased risk Participate in Service transition, ensuring readiness for projects moving to BAU Ensure that any risks are raised with senior management or via standard process Contribute to continuous improvement (CI) of the VSBS support service Adhere to corporate policies, procedures and standards Ensure that data security and data privacy corporate More ❯

End Developers, Database Engineers, Software Architects, Cloud Engineers, DevOps Engineers, Agile Coaches/Scrum Masters, Subject Matter Experts, Business Analysts, Citizen Developers and other Global Chapter Leads (especially Product Management and Agile Chapter Lead). Low-Code/No-Code Platforms :Proficiency in Microsoft Power Platform tools: Power BI (for data visualization), PowerApps (for app development), and Power Automate … for workflow automation).Experience with SharePoint for document management and collaboration, particularly in environments where interoperability between platforms is essential. Programming & Scripting : Knowledge of Python and Rust for pre- and post-processing tasks, prototyping, and interoperability with low-code solutions. Familiarity with MATLAB or Pandas/Polar for numerical computing and data analysis, particularly for processing workflows that … require complex calculations. Database Management : Proficiency in SQL for database management (such as Microsoft SQL Server, MySQL, or PostgreSQL), including schema design, query optimisation, and data manipulation. DevOps : Knowledge of Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as GitHub Actions, Azure Pipelines. Basic understanding of cloud computing services (Google Cloud, Azure) and containerisation More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Department: Operations Duration: Permanent Location: UK Reports to: Document Production Manager (DPM) Type of Role: Remote Reference no.: 8719 The Role To work as part of the document production team to provide the Firm with first class professional … accurate and timely document management production service. Working on the Day Team - Hours of work 9am to 5pm. Required experience, skills, and attributes Responsibilities • Extensive Document Production (creating, formatting and amending) across all Firm's systems. • Managing document conversions. • Preparing Pitch Documents. • Tikit-linking documents. • Transcribing BigHand dictations. • Using BigHand Now hub to work on tasks. … needed if instructions are complex. • Proof read and quality check work to ensure it is completed to the highest standard - including checking all amendments have been made and ensuring document makes logical and grammatical sense. • Ensure fee-earner/Practice Support Executive (PSE) is kept up to date with progress on their work request. • Ensure documents are delivered in More ❯

/Technical Trainer to join their Learning & Development team. This is a hands-on role delivering impactful training across key legal technology platforms, with a strong focus on Practice Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp … experiences in a fast-paced, global environment. What we’re looking for: Proven IT training experience within legal or professional services. Hands-on Elite 3E experience (or similar Practice Management Systems) plus document management platforms such as iManage. Strong e-learning development skills (Articulate 360, Storyline, Camtasia). Confident facilitator, comfortable delivering both in person and virtually. … legal technology adoption. You’ll play a vital role in helping professionals make the most of cutting-edge systems — including one of the legal industry’s most advanced Practice Management platforms, Elite 3E — in an environment that values innovation, collaboration, and continuous improvement. IT/Technical Trainer – Legal Technology & Elite 3E London | Hybrid (2 days in office) Competitive salary More ❯

/Technical Trainer to join their Learning & Development team. This is a hands-on role delivering impactful training across key legal technology platforms, with a strong focus on Practice Management systems — particularly Elite 3E. You’ll design, deliver and continually improve training programmes that help staff get the very best from systems such as Elite 3E, iManage, Intapp … experiences in a fast-paced, global environment. What we’re looking for: Proven IT training experience within legal or professional services. Hands-on Elite 3E experience (or similar Practice Management Systems) plus document management platforms such as iManage. Strong e-learning development skills (Articulate 360, Storyline, Camtasia). Confident facilitator, comfortable delivering both in person and virtually. … legal technology adoption. You’ll play a vital role in helping professionals make the most of cutting-edge systems — including one of the legal industry’s most advanced Practice Management platforms, Elite 3E — in an environment that values innovation, collaboration, and continuous improvement. IT/Technical Trainer – Legal Technology & Elite 3E London | Hybrid (2 days in office) Competitive salary More ❯

department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO).Driven by our investment in cutting-edge technologies like AI and cloud solutions, were home to a diverse range of roles and backgrounds united by a shared … strongly preferred) in machine learning, computer science, data science, applied mathematics or related technical field What Would Make You Stand Out: Experience developing/integrating functionality for/in Document Management Systems and content management systems Experience supporting prototyping teams to enable seamless transition from prototype to development and deployment Experience building agentic workflows powered by language More ❯

We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the Role: As an Information Management Consultant , you'll play a key role in helping our clients take control of their data and documents - not just to stay compliant, but to work smarter, faster, and … a client, the next you could be delivering workshops, reviewing tools, or developing best practice guidance. This is a fantastic opportunity to help shape and implement future-fit information management practices that make a measurable impact. As the Information Management Consultant, you will: Lead the design and delivery of Information Management services that align with client goals … improved tools and platforms where appropriate Help clients protect their data, optimise how it flows, and support informed, timely decision-making What you'll bring: A degree in Information Management or a related discipline, or equivalent hands-on experience Proven experience in information, records, or document management within the energy sector Understanding of business analysis principles and More ❯

experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability More ❯