global IT support team. The IT team is a highly functional team that drives long-term infrastructure and access management projects to build a collaborative environment aimed to accelerate employee productivity. The team works directly with stakeholders across every department in the organization to help ensure that new and existing Scaliens receive the best end-user experience. We are … as a leader not only by mentorship but also by rolling up your sleeves and supporting the team as necessary Proactively identity and address inefficiencies and bottlenecks within the employee lifecycle (e.g. onboarding, offboarding, access requests) Own the AV experience across our various hubs involving conference room equipment management, large-scale AV events such as All Hands and more … procurement pipelines to handle global hiring expansions into new regions Create and maintain dashboards showing relevant metrics (CSAT, SLAs, response/resolution time) to serve as a baseline for employee performance and overall IT operational health Ideally You Have: 3+ years of managing a team of IT professionals with a wide variety of responsibilities 3+ years of direct IT More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Milestone Technologies, Inc
partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company … transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over More ❯
partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company … transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over More ❯
