Customer Service Engineer
Twickenham, London, St. Margarets and North Twickenham, United Kingdom
ARM
continuous product improvement based on customer feedback * Site acceptance testing Your skills & experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications systems experience (telephony/Radio integration) * ITIL processes in support environment * Incident management and resolution * Microsoft operating platforms, including …/LAN hardware, configuration and management. * Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally. ITIL processes in support environment * Virtualisation (e.g. VMware) and Enterprise storage (e.g. Netapp, Dell & Fujitsu) Technologies: MS Server 2012/2016/2019, Linux, Active Directory, Group Policy Management, MS Certificate and KPI more »
Employment Type: Permanent
Posted: