6 of 6 Permanent Genesys Jobs in London

London (Flexible)time type: Full timeposted on: Posted Todayjob requisition id: JR111437**Be the one building AI-powered experiences where they matter most.** At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more … production in real-world enterprise environments every day. **Senior Director, UKI Expansion Sales United Kingdom** **Role Overview:** Lead the next phase of growth across Genesys’ UK and Ireland customer base by expanding strategic relationships, accelerating AI adoption, and unlocking new value within existing accounts. This role sits at the centre ...

expected to adapt without losing momentum Willing to travel up to 50% Nice to Have: Experience with conversational AI, contact center technology, CCaaS platforms (Genesys, NICE, Avaya, Five9, Amazon Connect), or CX transformation programs Familiarity with agentic AI concepts: orchestration, LLMs, prompt engineering, tool use, intent classification, and how these ...

work with Sales, Operations and technical teams. Experience working within a fast-paced, target-driven environment. Desirable Experience Experience using MaxContact, Connex One, Genesys, Avaya or similar dialler platforms. Background within B2B sales, lead generation or high-volume outbound environments. Experience managing multiple campaigns simultaneously. Knowledge of compliance requirements within ...

improve the platform Be an active contributing part of an agile development team The ability to engage with and influence stakeholders Desirable: Familiarity with Genesys would be a positive As well as lots of on-the-job training and endless opportunities, you’ll get: Colleague discount across our multi-brands ...

Genesys is seeking a Director, UKI Expansion Sales to lead growth in the UK and Ireland. You will manage expansion sales and influence C-level stakeholders on customer experience through AI-powered solutions. The ideal candidate will have extensive experience in enterprise SaaS sales with a proven track record ...

strategic engagement with technology partners, customers, and internal stakeholders.The successful candidate will possess deep expertise across modern Contact Centre platforms such as NICE CXone, Genesys Cloud, Amazon Connect, and other leading CCaaS solutions. They will be responsible for identifying market opportunities, building partner relationships, shaping solutions, influencing clients, and driving … solutions.Act as a trusted advisor to clients on CX, digital transformation, AI, automation, and cloud contact centre strategies.Establish and strengthen strategic relationships including NICE, Genesys etc.Drive joint GTM initiatives, co-sell opportunities, partner-led campaigns, and solution development.Represent the organisation at partner forums, industry events, and customer engagements.Solution & Industry LeadershipServe ...