Desktop Support Analyst
London Area, United Kingdom
Xpertise Recruitment
advice, assistance and guidance on common desktop applications and respond to and resolve any issues. Support for internet services and associated Wi-Fi networks. Hardware specifications, equipment testing and procurement. Managing hardware warranty and support calls. PC and printer troubleshooting. Configuration and deployment of desktops/laptops to … connections. Configuring and managing office wireless networks. Overseeing standard build processes and full documentation for all systems. Maintaining asset inventory. Routine desktop software/hardware maintenance, e.g., WSUS and manufacturer firmware updates. Responsibility for network health monitoring tools. Some responsibility for MDM/mobile device setup & support. Experience more »
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