8 of 8 Permanent Head of Service Delivery Jobs in London

Head of Service Delivery London/Hybrid - 2 days a week in the office This role is a fixed term role, covering a period of maternity leave . The role is expected to last with 15 16 Months with the hand over period Position Overview … Head of Service Delivery is responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. This role involves ensuring consistent service quality, customer satisfaction, and adherence to service level agreements (SLAs) on a global scale. ...

Head of Service Delivery - 12 -15 month FTC Hybrid London , England , United Kingdom Chief Information Office Summary The Head of Service Delivery is responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. … This role involves ensuring consistent service quality, customer satisfaction, and adherence to service level agreements (SLAs) on a global scale. The Head of Service Delivery will collaborate with cross-functional teams, establishing service delivery frameworks, and driving continuous improvement initiatives to optimize ...

Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Head of Claims Service Delivery in our Claims Operations team. The Head of Claims Service Delivery is accountable for both determining the optimal strategy for, and running … delivery of operational processing and continuous improvement, ensuring efficient, high-quality, and scalable operational services across the claims lifecycle. The role drives consistent service performance, strong controls, and continuous improvement through well-run BAU processes, process optimisation, standardisation, automation enablement, and disciplined delivery of operational ...

Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of … supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business ...

Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of … supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business ...

Recruitment is seeking a Head of Service Delivery for a 12-15 month FTC based in London. The role leads service delivery across multiple regions, ensuring SLA compliance, strong customer satisfaction and continuous improvement. You will oversee incident, problem, change and knowledge management, define … service delivery frameworks, report KPIs, and collaborate with Account Managers to drive improvements. Hybrid work arrangement. #J-18808-Ljbffr ...

Sompo Holdings, Inc. is seeking a Head of Claims Service Delivery in London to lead the end-to-end delivery of claims operations. You will drive service performance, governance, and continuous improvement across the claims lifecycle, partnering with underwriting, finance, IT, and risk … teams. The role emphasizes leadership of people, process optimization, and the strategic use of data and automation to enhance outcomes for clients and the business. #J-18808-Ljbffr ...

Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to lead global cyber security services across our regulated financial services platform. You will shape strategy, governance, and client-facing delivery in a multi-jurisdictional environment. Responsibilities include owning … cyber service delivery, defining operating models, tracking KPIs, and ensuring regulatory alignment across GDPR, DORA and other frameworks while partnering with Technology, Operations and #J-18808-Ljbffr ...