1 to 25 of 37 Permanent IT Analyst Jobs in London

Job Title:IT Helpdesk Analyst Division: Information Technology Location:Dagenham Essex UK - Onsite Rate: £25.38 Ph Umbrella Co Basis (Inside IR35) Employment Type: Contract (3 Months) Hours: Standard 37.5 Hours Per Week Shift: Three-shift : Earlies, Lates and Nights in weekly rotation ( The shift patterns are , and ) Reference:F56379 Plant IT Helpdesk Analyst wanted to Join … IT division of worldwide renowned automotive manufacturer based in Dagenham UK. Team is responsible for: Providing the Manufacturing facility with operational support for all IT Applications/Infrastructure across the plant The delivery of specific IT projects within the Plant (new applications, new infrastructure, new hardware etc) Supporting the IT element of new model launches Providing … a single point of contact for the plant for all IT issues and interfacing with Central IT Ensuring IT Policy is adhered to across the plant Specifically, this Helpdesk Analyst vacancy covers: Provide first level Help Desk support across the plant Responding to phone calls to the Help Desk. Silas administrative tasks (e.g. resetting passwords, setting More ❯

IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing essential … on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely resolution Prioritise and escalate technical issues as needed Maintain clear … Assist with hardware setup, installation, and maintenance Support key applications, including Windows 10/11 and Microsoft 365 Skills & Experience Required: At least one year of experience in an IT Support role Proficiency with Microsoft Windows OS, MS Office Suite, and hardware troubleshooting Experience with Android and iOS devices (preferably in an MDM environment) Strong communication and interpersonal skills More ❯

Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff and group colleagues. Responding to … service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end-user computing support. Coordinating between London … users and Group IT Security regarding system access and permissions, following the Group Access Matrix Protocol. Implementing disaster recovery and backup procedures in line with Group standards. Supporting reporting processes for the London Compliance team to ensure AML compliance. Extracting data for reporting to various stakeholders. Administering systems, including managing access and system matrices. Monitoring networking equipment such as More ❯

IT Helpdesk Analyst – 1st Line Support – London Start Date: Early October 2025 Looking for a role where your technical skills and people-first mindset really make an impact? We’re recruiting on behalf of a highly regarded London-based law firm for an IT Helpdesk Analyst . This is a fantastic opportunity to join a collaborative … IT team that supports a professional user base and balances BAU support with project-based work. If you're passionate about delivering outstanding IT service, love solving problems, and want a role that offers hybrid working and variety in your day – this could be the perfect next step. What You'll Be Doing Act as the first point … of contact for IT support (phone, email, walk-ups, ticketing system) Resolve issues or escalate to 2nd line where needed Support users in London across hardware, software, and mobile devices Collaborate closely with colleagues in daily virtual team meetings Get involved in ongoing IT projects and process improvements Your Skills & Experience Previous experience in an IT helpdesk More ❯

IT Audit Analyst Hybrid Data Centre Industry Permanent A key client of ours within the data centre space is looking to appoint an IT Audit Analyst to join their team on a permanent basis. This is an excellent opportunity to work within a business-critical function, supporting audit and compliance across IT systems and infrastructure. … Key Responsibilities: Support the delivery of IT audit plans and risk assessments in line with internal audit strategies Evaluate IT systems, applications, and controls for effectiveness and compliance Collaborate with cross-functional teams to identify risks and recommend corrective actions Assist with the development and improvement of audit methodologies and control frameworks Maintain awareness of industry best practices … and regulatory requirements (e.g. ISO, SOC, GDPR) Prepare audit reports and present findings to relevant stakeholders What We're Looking For: Previous experience in IT audit, information security, or risk management (in-house or external) Knowledge of audit tools, frameworks (e.g. COBIT, NIST), and security standards Strong understanding of IT general controls (ITGCs), infrastructure, and networks Excellent analytical More ❯

IT Audit Analyst Hybrid | Data Centre Industry | Permanent A key client of ours within the data centre space is looking to appoint an IT Audit Analyst to join their team on a permanent basis. This is an excellent opportunity to work within a business-critical function, supporting audit and compliance across IT systems and infrastructure. … Key Responsibilities: Support the delivery of IT audit plans and risk assessments in line with internal audit strategies Evaluate IT systems, applications, and controls for effectiveness and compliance Collaborate with cross-functional teams to identify risks and recommend corrective actions Assist with the development and improvement of audit methodologies and control frameworks Maintain awareness of industry best practices … and regulatory requirements (e.g. ISO, SOC, GDPR) Prepare audit reports and present findings to relevant stakeholders What We're Looking For: Previous experience in IT audit, information security, or risk management (in-house or external) Knowledge of audit tools, frameworks (e.g. COBIT, NIST), and security standards Strong understanding of IT general controls (ITGCs), infrastructure, and networks Excellent analytical More ❯

IT Configuration Analyst – London (Office-Based) 12 month FTC – Perm £40,000 + excellent benefits package Are you detail-driven with a passion for asset and configuration management? A well-established organisation is looking for an IT Configuration Analyst to join its Technology Services team in London.In this hands-on role, you'll oversee the full … lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments.You’ll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting … procurement and vendor liaison Ensuring IT build areas are maintained to standard You’ll need experience in IT asset management, a solid understanding of ITIL practices, and strong communication skills. This is a fully office-based role with occasional travel to Liverpool and data centres.If you’re organised, reliable, and keen to take ownership in a collaborative IT More ❯

IT Configuration Analyst – London (Office-Based) 12 month FTC – Perm £40,000 + excellent benefits package Are you detail-driven with a passion for asset and configuration management? A well-established organisation is looking for an IT Configuration Analyst to join its Technology Services team in London. In this hands-on role, you'll oversee the … full lifecycle of IT assets, maintain accurate configuration data, and support hardware builds and deployments. You'll work closely with teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing … hardware Supporting procurement and vendor liaison Ensuring IT build areas are maintained to standard You'll need experience in IT asset management, a solid understanding of ITIL practices, and strong communication skills. This is a fully office-based role with occasional travel to Liverpool and data centres. If you're organised, reliable, and keen to take ownership in More ❯

Job Title: IT HelpdeskAnalyst - Dagenham Location: Dagenham - 3 days a week working on site/2 days working from home Salary/Rate: Up to £190 a day Inside IR35 Start Date: August 2025 Job Type: 3 month contract - Likely to extend Company Introduction We are looking for an 1st Line IT Helpdesk Analyst to join out … successful candidate will be required to work a weekly shift pattern covering Earlies, Lates and Nights Job Responsibilities/Objectives Providing the Manufacturing facility with operational support for all IT Applications/Infrastructure across the plant The delivery of specific IT projects within the Plant (new applications, new infrastructure, new hardware etc) Supporting the IT element of … new model launches Providing a single point of contact for the plant for all IT issues and interfacing with Central IT Ensuring IT Policy is adhered to across the plant Specifically, this Helpdesk Analyst vacancy covers: Provide first level Help Desk support across the plant Responding to phone calls to the Help Desk. Silas administrative tasks More ❯

IT Security Analyst required to work remotely, however you will need to come into the nearest Centre occasionally at least once a month. Please note; only apply if you hare happy to undergo an enhanced DBS as you will be working around children. Duties and responsibilities Security Operations Securely manage M365 & Azure resources, implementing comprehensive security policies and … and applications. Identify, analyse, and prioritise vulnerabilities based on risk and potential impact and utilise threat intelligence analysis to determine the risk posed by identified vulnerabilities. Collaborate with the IT MSP to develop and implement remediation plans, drive remediation efforts and identify improvements in the vulnerability management program. Monitor and track the status of identified vulnerabilities and ensure timely … mitigation efforts Security Compliance & Governance Ensure security configurations align with compliance frameworks such as ISO 27001, Cyber Essentials Plus, and regulatory requirements Skills and experience Essential 3yrs+ with current IT Security Analyst experience. Proven experience with M365 security solutions. Proven experience in system configuration and hardening. Strong understanding of security best practices. Clear and effective communication with stakeholders More ❯

Job title : Business Process Analyst - IT Location : London (Hybrid - 3 days in office, 2 days remote) PURPOSE OF ROLE We're working with an established insurance firm in the City of London seeking a Business Process Analyst with fluency in both spoken and written Mandarin. The role supports key transformation projects by analysing and improving business processes … process maps and recommend optimisation strategies Gather and define business requirements, ensuring clarity and feasibility Use data to identify trends and provide actionable insights Support and manage business-led IT projects from concept to delivery Collaborate with technical teams to ensure smooth implementation DAY-TO-DAY Facilitate workshops and stakeholder discussions Map workflows, identify inefficiencies, and propose solutions Track … Produce clear documentation for business and technical teams EXPERIENCE 2-5 years in process analysis, business requirements, or data modelling Insurance sector experience preferred Involvement in process improvement and IT project delivery Proven ability to work across business and technical teams SKILLS Fluency in both spoken and written Mandarin and English are essential. Strong analytical and process mapping skills More ❯

level of service as necessary and following up with users to ensure successful problem resolution in a timely and professional manner. Service as initial point of contact for all IT-related issues and requests within the law firm. Provide technical support to attorneys, paralegals, and staff for hardware, software, and network-related issues. Maintain a high level of customer …/or product-related information. Effectively communicate or escalate customer issues and concerns to applicable internal staff members. Maintain working knowledge of products and/or services. Leverage the IT knowledgebase or perform research using external resources to troubleshoot and resolve technical issues. Acknowledge, updates, and documents all customer service requests in the ServiceNow call tracking system; Consult with … the Help Desk Management team or IT teams when a solution is unknown or unclear. Report problems with procedures and makes suggestions for improvements. Take initiative to make decisions regarding improving support to customers. Assist with IT Projects in other areas of the IT Department as needed. Other ad hoc duties as assigned. It is essential More ❯

career. Given our size, you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts. About the role In your role as IT Configuration Analyst you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity toreport to our IT Service Desk & Support … Manager as a fundamental part of the USS Technology Services group function. As an IT Configuration Analyst, you will be managing all configuration-related day-to-day activities such as asset, configuration, and lifecycle management. The role will also be responsible for building and configuring end-user compute hardware and ensuring the IT build areas are to … will act as a central point of contact for managing the supporting configuration-related queries and contribute to the effective resolution of incidents and the delivery of high-quality IT services. This role is based in London but will require occasional travel to the Liverpool office. What you will be doing As a trusted part of the IT More ❯

IT Customer Service Analyst Mid-Level Full time Fluent French or German speaking Sales & Support Analyst Location: London (Hybrid) Salary: £29,400 - £33,000 (depending on skills and experience) We're looking for a Fluent French or German speaking Sales & Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators … partner or customer support operations role within a technology company We believe in continuously iterating, solving problems, and working together to connect people around the world. That's why it's important that our workforce reflects the diversity of the communities we serve. Hiring people with different backgrounds and perspectives helps us make better decisions, build better products, and More ❯

We have an opportunity for a Project IT Service Local Delivery Analyst - Technology Integration programme to join our team in Wembley. This is a full-time, fixed-term role for 12 months which will be primarily office-based. The starting salary is £39,000 - £47,000 depending on experience. The Role: The Project IT Service Local Delivery … Analyst - Technology Integration programme will combine project activities with our IT Service Local Delivery Analyst role. The Technology Integration programme aims to align our systems and strengthen internal communication. You will perform a mix of project activities to improve service desk efficiency, enhance user experience, and ensure consistent service across SNG. Our IT Service Local Delivery … Analysts provide local IT support, training, and advice to SNG colleagues. They are responsible for the development, maintenance, and operation of the organisation's devices, infrastructure, and applications. They ensure IT support tickets are resolved efficiently and effectively, working within SLAs and utilising service desk tools (ITSM system, knowledge system, monitoring) to log, prioritise, categorise, and resolve interactions More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Analyst Apprentice , Apply From: 24/07/2025 Learning Provider Delivered by QA LIMITED Employer EBIQUITY ASSOCIATES LIMITED Vacancy Description To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take place through multiple channels e.g. phone … repairing desktop PC's, laptops, and installations To carry out user administration (e.g., new starter account creation/leaver) To provide input to process documentation Key Details Vacancy Title IT Support Analyst Apprentice Employer Description Ebiquity is the world leader in media investment analysis. Trusted by more than 75 of the top 100 global advertisers - and 500 more More ❯

in media investment analysis. Trusted by more than 75 of the top 100 global advertisers – and 500 more worldwide. Overview: We are seeking a highly motivated and customer-oriented IT Support Analyst Apprentice to join our IT support team. The successful candidate will play a crucial role in providing technical assistance and support to end-users while … ensuring a positive and efficient resolution of IT-related issues. You will be the first point of contact for all IT-related matters, delivering exceptional service and contributing to the overall success of our IT support function. Responsibilities: To log all incidents and service requests in the Ebiquity IT service management tool. The interactions can take More ❯

Zavaitar Limited London Job Overview We are seeking an IT Business Analyst for Zavaitar Limited, in Zavaitar you will bridge the gap between business needs and technology solutions. You'll work closely with stakeholders to gather requirements, analyze processes, and ensure that technical solutions meet business goals. You will also assist in identifying areas for process improvement, creating … and presentation skills. Familiarity with Agile, Scrum, and Waterfall methodologies. Strong attention to detail and ability to work independently. Experience Minimum 3-5 years of experience as a Business Analyst in an IT environment. Proven experience working with cross-functional teams. Experience in requirements gathering, analysis, and process optimization. Experience in working on large-scale IT projects. … CRM, and other enterprise systems. Previous experience in a client-facing role. Duties and Responsibilities Liaise with stakeholders to gather and define project requirements. Conduct gap analysis and propose IT solutions to meet business needs. Document functional and technical specifications for software development. Collaborate with developers, testers, and project managers to ensure alignment. Assist in the development and optimization More ❯

The IT Change and Configuration Analyst will be responsible for at least two of the four key accountabilities that enable IT to meet these aims, and they are described below. Change Enablement: Ensure Requests for Change (RFCs) are recorded, assessed, and approved by the IT Change Advisory Board (CAB). The Service Transition Analyst chairs … managing the Forward Schedule of Change. They also manage any communication for RFCs, so affected users/customers are notified in a timely manner. Service Transition: Ensure that new IT Services are smoothly transitioned into Production, with support processes and procedures and ownership understood and accepted. Demand Management: Manage the Demand Management process for IT services, guiding people … from initial request, through to implementation of the requirement, acting as a liaison point between the requestor and the IT teams Configuration Management: Ensure that all IT assets and services are accurately recorded, all inter-dependencies are mapped, and all records are kept up to date. Configuration Management controls the data recorded as a step in the other More ❯

What's in it for me? Hybrid (1-2 days per week in our London Office) Discretionary bonus of your basic salary, dependent on personal and company performance; Charity Days Individual, dedicated Training & Development budget Pension Bike to work and other relevant schemes About You Qualifications 5+ years of IT support experience in a mid-to-enterprise scale … or project-based certifications like PMP, PMI-ACP, or Certified ScrumMaster (CSM). Equivalent experience or a strong project track record is also valued. About the Role As an IT Systems Analyst at Penta Group, you'll be the go-to person for handling in-depth technical problems, whether it's infrastructure, security, or advanced user support. … In addition to end-user support, you'll help shape and carry out our IT roadmap, lead key projects, and work closely with teams across the company to make sure tech initiatives get delivered smoothly and effectively. This role is an excellent fit for someone who is not only technically sharp but also enjoys seeing projects through to completion More ❯

Hier ist Dein Können gut angelegt We are looking for an IT Support Analyst who is responsible for providing technical support and exceptional customer service to end users while ensuring the seamless operation of IT systems. This role requires technical expertise, sound judgment, and excellent communication skills to achieve established goals. The IT Support Analyst will primarily support offices in London and Amsterdam, with potential travel to additional EU locations as needed. This position reports to IT managers located in the United States. This is a one-year fixed-term contract initially. The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure, deploy and support virtual More ❯

As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to … help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify … in being helpful and effective? Do you have a passion for technology and an interest in the financial sector? Are you curious and motivated to start a career in IT but unsure how to take the first step? Perfect, we want you to apply today! Responsibilities First line of contact for all employee IT service requests and issues More ❯

Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯

data engineering, analytics, AI, consulting, and quality assurance. We provide expert services in intelligent automation, data intelligence, integration, and cloud transformations to both partners and customers. Job Description Bapon IT Services is seeking a skilled IT Business Analyst with extensive experience in integration technologies, particularly in cloud-native environments. The ideal candidate will have a strong background … organization. Key Responsibilities: Requirements Gathering and Analysis: Work closely with stakeholders to gather and document business requirements. Translate business needs into technical requirements, focusing on integration solutions. Collaborate with IT teams to ensure that requirements are understood and effectively implemented. Integration Planning and Design: Lead the planning and design of integration solutions using cloud-native platforms, MuleSoft, Boomi, and … with Agile methodology and tools like JIRA or Confluence. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. 5+ years of experience as a Business Analyst, with at least 3 years focusing on integration projects. Certification in MuleSoft, Boomi, or other relevant integration platforms is a plus. Additional Requirements: Strong problem-solving skills and attention More ❯

Frankfurt am Main, Hesse, Germany; London, England, United Kingdom This is a hybrid role and can be based in London or Frankfurt. The Role As a Senior IT Security Analyst at euNetworks, you will play a key role in protecting the organisation against information security threats by implementing and maintaining both technical and organisational safeguards. Working closely with … the Information Security Steering Team and as part of the broader IT function, you will be instrumental indriving forward our security posture. What will you be doing? Administer and maintain the Security Information and Event Management (SIEM) system and other IT security platforms. Review and evaluate security aspects of IT projects, identifying risks and ensuring appropriate controls … are implemented. Investigate and respond to security incidents and queries, coordinating with relevant teams. Continuously monitor IT infrastructure for vulnerabilities, anomalies, and other potential security issues. Plan and coordinate external penetration tests to identify and address security weaknesses. Compile and deliver regular reports (monthly and quarterly) on the organisation's security status and risk landscape. Manage and maintain content More ❯