Responsibilities Requirement Gathering and Analysis: with business stakeholders to gather and document detailed business requirements. and translate business needs into technical specifications, focusing on infrastructure requirements (e.g., servers, networks, storage, cloud services). feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: in … planning and managing ITinfrastructure projects, ensuring they are delivered on time, within scope, and within budget. with IT teams, vendors, and other stakeholders to ensure successful project execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes … through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. with business units to implement and monitor process improvements. Technical Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to more »
Responsibilities Requirement Gathering and Analysis: with business stakeholders to gather and document detailed business requirements. and translate business needs into technical specifications, focusing on infrastructure requirements (e.g., servers, networks, storage, cloud services). feasibility studies and cost-benefit analyses to support decision-making processes. Project Management and Coordination: in … planning and managing ITinfrastructure projects, ensuring they are delivered on time, within scope, and within budget. with IT teams, vendors, and other stakeholders to ensure successful project execution. project documentation, including project plans, status reports, and post-implementation reviews. Process Improvement: opportunities for improving business processes … through the effective use of IT infrastructure. and recommend solutions to enhance operational efficiency, reduce costs, and improve service quality. with business units to implement and monitor process improvements. Technical Support and Troubleshooting: technical support and expertise in resolving complex infrastructure-related issues. with IT teams to more »
Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/… Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external … support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to more »
