ITServiceManager - North West London - Up to £50,000 per annum My client is looking for an ITServiceManager to efficiently oversee the Service Desk operations for the entire IT Team. This will involve ensuring prompt and effective … escalation, as needed, ensuring smooth IT/AV support for school staff and students daily. Key Skills the ITServiceManager will have: Experienced ITManager proficient in M365, demonstrating strong organizational and decision-making abilities from previous IT … successful candidate will have fantastic skills in: Communication (written and verbal) Organisation Attention to detail. Critical thinking Synthesisation Benefits the ITServiceManager will receive: Starting salary of up to £45,000 - £50,000 per annum Workplace pension scheme with up to 10% employer contributions more »
of your 25 days leave. The spec below The ITService Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves … relationship. The ITService Delivery Manager is responsible for the day to day service delivery of defined ITServices provided by both internal and external service providers. The ITService Delivery Manager looks after operational relationship with the service … including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services delivered and manage their CSIPs. Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
Title: ITService Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk … luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient … with a strong background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the ITmore »
Service Introduction Manager Robert Half is collaborating with a prestigious Global Consulting Firm in their quest for a Service Introduction Manager, entrusted with spearheading the introduction and deployment of cutting-edge IT services. This position presents a unique opportunity to assume a pivotal role more »
ITService Desk Manager Role: To manage and own the Service Desk function of the ITServices Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and … appropriate in order to deliver excellence in service levels Forward thinking strategic knowledge of ITIL processes, to streamline and ensure efficiency of the IT department Ability to demonstrate proven and great experience in delivering ITIL Service Desk Objectives in a service management capacity, against financial returns Amazing customer … and resolve to seek solutions wherever possible Proven excellent people team leadership and management skills Good overall understanding and broad knowledge of emerging IT systems and technologies Proven experience in Design, implementation, and improvement of ITIL v3 Service Delivery Desirable: ITIL Practitioner qualified accreditation ITIL-MP, ITIL Master more »
IT Incident and Service Request Manager £60,000-£65,000 City of London Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who … are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be more »
City of London, London, United Kingdom Hybrid / WFH Options
AWD online
company that is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. The company design, deliver and manage IT … have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping them distinguish their services from other providers. The company is a growing and evolving business, growing in 2023 and again in 2024. With 2023 being their most successful … in 2024, with profits on track to grow by 300% in 2024 compared to 2023. The company works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently their IT Risk & Governance services. BE THE BEST As the ITmore »