IT Manager - 3rd Line Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). * Education Sector experience preferred* *Must be Eligible to work in the UK* The IT Manager must have hands-on 2nd/3rd Line Support experience & ideally Education Sector experience. Additional ITSupport is provided by an external MSP which provide 3rd Line Support. Role will support 240 staff & 800 students. *Will consider a Senior IT Engineer with Education … Sector experience* Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rd Line IT Engineer - Education Sector experience. 2nd Line/3rd Line ITSupport experience - hands-on. MS 365 Administration. Windows 11/10. Support of End User Devices - iPhone, iPads More ❯
1st Line ITSupport Engineer. £21k + Benefits Package. 3 Days a Week Onsite. Blackheath, London. Permanent. T6/MN/(phone number removed). * This is a Permanent role - you only have to work 3 Days a Week with a salary of £21k - you can also choose … practical experience. *Must be Eligible to work in the UK. Leading Independent School (fee charging) educational provider is seeking to secure a 1st Line ITSupport Engineer. Will consider applicants with less than 1 year’s experience. Technical Skills - Experience Required: 1st Line ITSupport Engineer. … Office 365, Windows 10/11 - support experience. Support of End User Devices - iPhone, iPads & Android etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. Network Printer support. Excellent communication skills. Good organizational skills Proactive approach. Willingness to learn Benefits Package: 25 Days More ❯
Manager, ITSupport Engineering locations United Kingdom - Uxbridge United Kingdom - Cambridge time type Full time posted on Gestern job requisition id R At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID … creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description ITSupport Services is a core job family within Gilead's broader Information Technology (IT) group. ITSupport Services supports Gilead … operations by providing technical support across the organization in areas such as business systems/applications technical support to enable more efficient business operations. ITSupport Services works closely with other IT partner functions to develop and maintain in-depth understanding of business needs and More ❯
IT Desktop Support Analyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/… ITSupport Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always … has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible More ❯
IT Desktop Support Analyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/… ITSupport Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always … has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible More ❯
IT Desktop Support Analyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/… ITSupport Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always … has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible More ❯
IT Desktop Support Analyst/ITSupport Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/ITSupport Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/… ITSupport Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always … has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible More ❯
INTO University Partnerships London, United Kingdom IT Company Description INTO's mission: Transforming international student academic and career success through exceptional university partnerships. Position Location: INTO London (On-Site) Salary : £28,000 - £35,000 Inclusive of London Weighting Band D Contract Type: Permanent Are you an experienced IT professional with a passion for customer service and team leadership? Do you have the technical expertise to support staff and students in a dynamic educational environment? We want you to join our team! We are looking for an ITSupport Team Leader to lead the ITsupport function at our Middlesex Street site in London. As part of the UK IT Systems Team, you will play a key role in ensuring that our IT systems, infrastructure, and services run smoothly for our staff, students, and remote users. About the Role: As the More ❯
ITSupport Specialist - London OpenAI OpenAI Careers ITSupport Specialist - London IT - London, UK About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline ITsupport … manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an ITSupport Specialist , you will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring our employees have seamless access … to the tools and support they need. You will play a crucial role in IT operations, from resolving support requests to managing vendor relationships, maintaining IT assets, and driving process improvements. We are looking for someone who is customer-focused, technically proficient, and proactive in enhancing More ❯
At Databricks Information Technology, we are a product led organisation transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth. The Manager ITSupport oversees a … team of ITsupport professionals in the EMEA region in providing customer obsessed services to our customers. This includes creating and implementing strategic plans, managing daily operations, and ensuring that the team meets all service level agreements. You will have a strong technical background, experience managing a high … volume ticketing system, and a proven track record of success implementing changes and improving customer interactions. You will report to the Sr. Manager, ITSupport as part of the IT organization. The impact you will have: You will provide technical guidance, leadership and be a mentor to More ❯
ITSupport Officer - Islington Our Client is looking to recruit an ITSupport Analyst with at least 3 years experience. As an ITSupport Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused … primarily on general ITsupport functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As ITSupport Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts More ❯
Exciting ITSupport Specialist Opportunity - Join a Growing Team! Are you passionate about IT and looking for an opportunity to grow your skills in a dynamic and supportive environment? We're seeking an ITSupport professional to join our team, with flexibility to consider candidates … across different experience levels. Whether you're a recent graduate eager to start, an experienced 1st Line Support specialist, or a skilled 1st & 2nd Line Support professional, we want to hear from you! About the Role: As an ITSupport Specialist, you'll play a key … role in ensuring smooth IT operations across multiple office locations and supporting remote workers. Your responsibilities will include troubleshooting IT issues, maintaining systems, and working on exciting projects within a fast-paced business environment. Our client's head office is in North Surrey, and you will supportMore ❯
Job Description ITSupport Analyst Engineer Our Client is looking to recruit an ITSupport Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the … IT infrastructure, and to provide ITsupport to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide ITSupport and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus More ❯
IT Service Delivery Lead/ITSupport Lead A fantastic opportunity has arisen for a IT Service Delivery Lead/ITSupport Lead to join our London based global law firm on a permanent basis. IT Service Delivery Lead/ITSupport Lead Key Responsibilities: • Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. • Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. • Direct, motivate, delegate, and empower staff in the successful performance of their … tasks and responsibilities while encouraging innovation • Actively identify problems and look to address these with the respective team • Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. • Take accountability for service delivery performance, meeting customer More ❯
IT Service Delivery Lead/ITSupport Lead A fantastic opportunity has arisen for a IT Service Delivery Lead/ITSupport Lead to join our London based global law firm on a permanent basis. IT Service Delivery Lead/ITSupport Lead Key Responsibilities: • Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. • Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. • Direct, motivate, delegate, and empower staff in the successful performance of their … tasks and responsibilities while encouraging innovation • Actively identify problems and look to address these with the respective team • Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. • Take accountability for service delivery performance, meeting customer More ❯
london, south east england, United Kingdom Hybrid / WFH Options
DGH Recruitment
IT Service Delivery Lead/ITSupport Lead A fantastic opportunity has arisen for a IT Service Delivery Lead/ITSupport Lead to join our London based global law firm on a permanent basis. IT Service Delivery Lead/ITSupport Lead Key Responsibilities: • Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. • Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. • Direct, motivate, delegate, and empower staff in the successful performance of their … tasks and responsibilities while encouraging innovation • Actively identify problems and look to address these with the respective team • Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. • Take accountability for service delivery performance, meeting customer More ❯
IT Service Delivery Lead/ITSupport Lead A fantastic opportunity has arisen for a IT Service Delivery Lead/ITSupport Lead to join our London based global law firm on a permanent basis. IT Service Delivery Lead/ITSupport Lead Key Responsibilities: • Manage the User Support team using the Service Management toolset and provides accurate reporting on performance. • Coaching and mentoring the team to ensure that personal development, service standards and are being consistently applied. • Direct, motivate, delegate, and empower staff in the successful performance of their … tasks and responsibilities while encouraging innovation • Actively identify problems and look to address these with the respective team • Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. • Take accountability for service delivery performance, meeting customer More ❯
ITSupport Engineer - Surbiton, Surrey - £45,000 A highly successful and rapidly growing global business is looking for an ITSupport Engineer with 1st and 2nd Line Support experience to join their IT team. This is a fantastic opportunity to join a great company … that values supporting and developing its employees; onsite gym, free breakfast and lunch, and other benefits are provided. This ITSupport Engineer role is a hands-on position where support is often provided face-to-face, over Teams, or on the phone. It suits a personable … friendly, customer-focused ITSupport Engineer, ITSupport Analyst, 2nd Line Engineer, or Desktop Support Engineer. In addition to BAU support, there will be interesting project work involved. Key responsibilities include: Providing telephone and email support for internal users Software installation, desktop imaging More ❯
ITSupport Engineer with 1 st and 2 nd Level Support Our client is a successful bank with offices across Europe and the Middle East, seeking to recruit a 1st & 2nd Line ITSupport Engineer for their Mayfair London office. The ideal candidate will have … at least 3 to 5 years of experience in 1 st and 2 nd level support, providing desktop and mobile support, supporting a user base of over 150, with 5-day onsite support, AV support, and other IT helpdesk tasks. You will work alongside Infrastructure … Communications, iSeries, and Development Teams, contributing to projects such as new imaging processes and ITSM tools in 2024. Main Skills and Responsibilities: Provide onsite ITsupport from Monday to Friday, 08:00am - 5:30pm (UK time). Support ad-hoc out-of-hours support during bank More ❯
Out in Science, Technology, Engineering, and Mathematics
Axon, we Aim Far with a mission to protect life and make the bullet obsolete. Big goals require bold moves-and a rock-solid IT infrastructure to power them. As an ITSupport IV, you will be a cornerstone of that infrastructure, functioning as a technical expert … process innovator, and mentor to the broader ITsupport team. You'll take on complex escalations, lead critical IT initiatives, and play a key role in shaping the future of internal IT operations. What You'll Do Location : Onsite at our London, England Office (WFH … to 4pm (Ability to cover other shifts as needed for team coverage; 6am to 2pm or 10am to 6pm) Reports to :Senior Manager, US ITSupport Direct Reports : N/A Serve as the escalation point for ITsupport issues across Axon's Scottsdale HQ and More ❯
City of London, Greater London, UK Hybrid / WFH Options
Crone Corkill
ITSupport Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupport Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupport Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect More ❯
City Of London, England, United Kingdom Hybrid / WFH Options
Crone Corkill
ITSupport Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupport Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupport Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect More ❯
london (city of london), south east england, United Kingdom Hybrid / WFH Options
Crone Corkill
ITSupport Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupport Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupport Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect More ❯
recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. The Projects & Support Lead is a key member of our TechOps team, focused primarily on providing expert ITsupport while also playing a vital role … in the execution of technical projects. You will ensure the seamless setup/support of IT, networking, AV systems, and security for new coworking spaces, as well as upgrading existing tech infrastructure. Alongside you will be key in assisting in Project Management on projects across TechOps revolving around … locations and coordinating with multiple key stakeholders. This position requires a unique blend of technical expertise, excellent interpersonal skills, project management acumen, and Advanced ITsupport experience. You'll help ensure that projects meet quality standards, stay within deadlines and budgets, and maintain operational excellence across our technical More ❯
City of London, Greater London, UK Hybrid / WFH Options
Crone Corkill
ITSupport Analyst Full Time | Office Based | City of London £40,000 - £45,000 per annum Is this the ITSupport Analyst role for you? Crone Corkill are assisting a financial client as they look to bring in a personable 1st/2nd Line focused ITSupport Analyst to the team on a permanent basis. They’re searching for someone who already has experience with VMware, O365 & AD to work within a close knit team and help push the IT function forward. This is an office based role with an expectation to be … do not have relevant experience working within the financial/banking industry, you’re unlikely to be considered. What will you do as an ITSupport Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect More ❯
