IT Support Jobs in London

IT Support
England > London

The median IT Support salary in London is £40,000 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 183 188 210
Rank change year-on-year +5 +22 +219
Permanent jobs requiring an IT Support 263 423 588
As % of all permanent jobs advertised in London 2.03% 1.79% 1.71%
As % of the Job Titles category 2.25% 1.90% 1.80%
Number of salaries quoted 227 304 442
10th Percentile £27,500 £26,250 £26,250
25th Percentile £31,500 £30,500 £30,000
Median annual salary (50th Percentile) £40,000 £35,000 £35,000
Median % change year-on-year +14.29% - +4.48%
75th Percentile £52,500 £43,750 £42,500
90th Percentile £67,500 £48,750 £52,500
England median annual salary £31,500 £29,000 £31,375
% change year-on-year +8.62% -7.57% +8.19%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,673 22,210 32,647
% of permanent jobs with a recognized job title 90.29% 94.15% 95.12%
Number of salaries quoted 7,263 16,626 24,091
10th Percentile £41,250 £37,500 £42,500
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support in London.

Salary trend for IT Support in London

IT Support
Salary Histogram in London

Salary distribution for jobs citing IT Support in London over the 6 months to 14 May 2025.

Salary histogram for IT Support in London

IT Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the London region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +53 104 £40,000 +2.56% 19
South London -23 8 £27,500 -21.43% 7
North London -9 4 £42,500 +57.41% 2
East London -12 4 - - 2
West London +3 3 £36,750 +9.70% 6
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 14 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support in the job title.

1 168 (63.88%) Microsoft
2 166 (63.12%) Windows
3 128 (48.67%) Microsoft 365
4 116 (44.11%) Social Skills
5 112 (42.59%) Active Directory
6 94 (35.74%) Azure
7 77 (29.28%) Microsoft Office
8 70 (26.62%) ITIL
9 69 (26.24%) Customer Service
10 65 (24.71%) Law
11 59 (22.43%) Degree
12 57 (21.67%) Problem-Solving
13 56 (21.29%) Windows 10
14 51 (19.39%) Microsoft Intune
15 48 (18.25%) Legal
16 44 (16.73%) ITSM
17 43 (16.35%) Finance
17 43 (16.35%) SharePoint
18 40 (15.21%) Windows Server
19 39 (14.83%) Microsoft Exchange
19 39 (14.83%) DNS
20 38 (14.45%) Entra ID
21 37 (14.07%) Service Management
22 35 (13.31%) Analytical Skills
23 33 (12.55%) Video Conferencing
24 32 (12.17%) PowerShell
25 29 (11.03%) Service Delivery
25 29 (11.03%) Telecoms
26 27 (10.27%) Wi-Fi
26 27 (10.27%) Incident Management

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (16.35%) SharePoint
2 39 (14.83%) Microsoft Exchange
3 10 (3.80%) Confluence
4 3 (1.14%) WordPress
5 1 (0.38%) IIS
Applications
1 77 (29.28%) Microsoft Office
2 25 (9.51%) Microsoft Excel
3 24 (9.13%) Microsoft PowerPoint
4 6 (2.28%) Chatbot
Business Applications
1 5 (1.90%) Sage 200
1 5 (1.90%) Sage 50
2 2 (0.76%) Carpe Diem
3 1 (0.38%) NetSuite
3 1 (0.38%) Temenos T24
Cloud Services
1 128 (48.67%) Microsoft 365
2 94 (35.74%) Azure
3 38 (14.45%) Entra ID
4 19 (7.22%) SaaS
5 15 (5.70%) AWS
6 8 (3.04%) OneDrive
7 5 (1.90%) Mimecast
7 5 (1.90%) Slack
8 4 (1.52%) Amazon EC2
8 4 (1.52%) Amazon S3
8 4 (1.52%) Google Workspace
9 2 (0.76%) IaaS
10 1 (0.38%) Azure Sentinel
10 1 (0.38%) Microsoft Copilot
10 1 (0.38%) Microsoft Purview
10 1 (0.38%) Nutanix
10 1 (0.38%) Power Platform
10 1 (0.38%) Veeva
10 1 (0.38%) WhatsApp
Communications & Networking
1 39 (14.83%) DNS
2 27 (10.27%) Wi-Fi
3 25 (9.51%) DHCP
4 22 (8.37%) Firewall
5 20 (7.60%) VPN
6 18 (6.84%) VLAN
7 17 (6.46%) Internet
8 16 (6.08%) LAN
8 16 (6.08%) WAN
9 15 (5.70%) TCP/IP
10 9 (3.42%) PBX
11 8 (3.04%) Cisco IOS
11 8 (3.04%) Structured Cabling
11 8 (3.04%) VoIP
11 8 (3.04%) Wireless
12 5 (1.90%) NAS
12 5 (1.90%) SAN
13 4 (1.52%) FTP
13 4 (1.52%) IPv4
13 4 (1.52%) SMTP
Database & Business Intelligence
1 3 (1.14%) SQL Server
2 1 (0.38%) MySQL
2 1 (0.38%) Power BI
2 1 (0.38%) Tableau
Development Applications
1 7 (2.66%) JIRA
General
1 116 (44.11%) Social Skills
2 65 (24.71%) Law
3 48 (18.25%) Legal
4 43 (16.35%) Finance
5 35 (13.31%) Analytical Skills
6 29 (11.03%) Telecoms
7 15 (5.70%) Marketing
8 12 (4.56%) Electronics
8 12 (4.56%) Manufacturing
8 12 (4.56%) Public Sector
9 9 (3.42%) Inclusion and Diversity
10 8 (3.04%) Organisational Skills
11 6 (2.28%) Advertising
12 4 (1.52%) Retail
13 3 (1.14%) Banking
14 1 (0.38%) French Language
14 1 (0.38%) Games
14 1 (0.38%) International Banking
14 1 (0.38%) Investment Banking
14 1 (0.38%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 14 (5.32%) 802.1X
2 1 (0.38%) FIX Protocol
2 1 (0.38%) LDAP
2 1 (0.38%) Windows Identity Foundation
2 1 (0.38%) X-Windows
Miscellaneous
1 33 (12.55%) Video Conferencing
2 12 (4.56%) iPhone
2 12 (4.56%) Onboarding
3 6 (2.28%) Driving Licence
4 5 (1.90%) FMCG
4 5 (1.90%) Hedge funds
5 4 (1.52%) iPad
5 4 (1.52%) Podcast
5 4 (1.52%) Self-Motivation
6 3 (1.14%) CCTV
6 3 (1.14%) Data Centre
6 3 (1.14%) EPoS
6 3 (1.14%) NHS
7 2 (0.76%) Handset
7 2 (0.76%) Mobile App
7 2 (0.76%) Smartphone
8 1 (0.38%) Biopharmaceutical
8 1 (0.38%) CMDB
8 1 (0.38%) Enterprise Software
8 1 (0.38%) Life Science
Operating Systems
1 166 (63.12%) Windows
2 56 (21.29%) Windows 10
3 40 (15.21%) Windows Server
4 17 (6.46%) Android
5 10 (3.80%) Windows Server 2016
5 10 (3.80%) Windows Server 2019
6 9 (3.42%) Mac OS
7 8 (3.04%) Apple iOS
7 8 (3.04%) Linux
7 8 (3.04%) Mac OS X
8 5 (1.90%) Windows Server 2012
9 1 (0.38%) Unix
Processes & Methodologies
1 70 (26.62%) ITIL
2 69 (26.24%) Customer Service
3 57 (21.67%) Problem-Solving
4 44 (16.73%) ITSM
5 37 (14.07%) Service Management
6 29 (11.03%) Service Delivery
7 27 (10.27%) Incident Management
8 26 (9.89%) Cybersecurity
9 24 (9.13%) Document Management
10 23 (8.75%) Migration
11 20 (7.60%) Continuous Improvement
11 20 (7.60%) Mentoring
12 17 (6.46%) Collaborative Working
13 16 (6.08%) Change Management
13 16 (6.08%) Data Management
13 16 (6.08%) Project Management
14 13 (4.94%) Business Intelligence
14 13 (4.94%) Computer Science
14 13 (4.94%) High Availability
15 12 (4.56%) Root Cause Analysis
Programming Languages
1 32 (12.17%) PowerShell
2 6 (2.28%) Python
3 5 (1.90%) SQL
4 1 (0.38%) Java
4 1 (0.38%) VBA
Qualifications
1 59 (22.43%) Degree
2 20 (7.60%) A+ Certification
3 12 (4.56%) CISSP
3 12 (4.56%) PMI Certification
3 12 (4.56%) PMP
4 6 (2.28%) Microsoft Certification
5 5 (1.90%) CCNA
5 5 (1.90%) Cisco Certification
5 5 (1.90%) Network+ Certification
6 4 (1.52%) Computer Science Degree
6 4 (1.52%) ITIL Foundation Certificate
7 3 (1.14%) AWS Certification
7 3 (1.14%) Azure Certification
8 2 (0.76%) DBS Check
9 1 (0.38%) HNC
9 1 (0.38%) HND
9 1 (0.38%) ITIL Certification
9 1 (0.38%) Master's Degree
Quality Assurance & Compliance
1 14 (5.32%) Cyber Essentials
1 14 (5.32%) Cyber Essentials PLUS
1 14 (5.32%) SLA
2 12 (4.56%) GDPR
2 12 (4.56%) QA
3 3 (1.14%) ISO/IEC 27001
4 2 (0.76%) ISO 9001
5 1 (0.38%) Sarbanes-Oxley
System Software
1 112 (42.59%) Active Directory
2 14 (5.32%) VMware Infrastructure
3 13 (4.94%) Hyper-V
4 8 (3.04%) Firmware
4 8 (3.04%) Virtual Desktop
5 5 (1.90%) Virtual Servers
5 5 (1.90%) VMware ESXi
6 4 (1.52%) Microsoft Virtual Server
7 1 (0.38%) Virtual Machines
Systems Management
1 51 (19.39%) Microsoft Intune
2 22 (8.37%) SCCM
3 12 (4.56%) WSUS
4 5 (1.90%) Jamf Pro
5 4 (1.52%) Terraform
6 3 (1.14%) Single Sign-On
7 1 (0.38%) Ansible
7 1 (0.38%) Backup Exec
7 1 (0.38%) FortiGate
7 1 (0.38%) Plesk
7 1 (0.38%) vCenter Server
Vendors
1 168 (63.88%) Microsoft
2 24 (9.13%) Cisco
3 23 (8.75%) Citrix
3 23 (8.75%) VMware
4 18 (6.84%) SAP
5 17 (6.46%) Meraki
5 17 (6.46%) ServiceNow
6 13 (4.94%) Apple
7 11 (4.18%) iManage
8 10 (3.80%) Sophos
9 9 (3.42%) HP
10 8 (3.04%) Veeam
11 6 (2.28%) Zscaler
12 5 (1.90%) Sage
13 4 (1.52%) Aderant
13 4 (1.52%) N-able
14 3 (1.14%) CheckPoint
14 3 (1.14%) Concur
14 3 (1.14%) HubSpot
14 3 (1.14%) MobileIron