19 of 19 Permanent IT Support Analyst Jobs in London

We Are One: For Love For Diversity For Change For Equality For Kindness For Freedom For Unity Against Racism Requirements We are seeking a highly skilled and proactive Application Support Analyst to lead support and continuous improvement of enterprise applications across our organization. This role is critical in ensuring system stability, performance, and usability that support business operations. It is a hands-on role, acting as a technical expert and escalation point, bridging gaps between IT, users, and vendors while driving high service standards. The role will be part of the Application Support team. Key Responsibilities: Provide advanced technical support for enterprise applications across Windows, macOS, and Linux platforms. Configure network … vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge base articles. Monitor application health using tools and custom dashboards. Support integration and communication between More ❯

IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED … As a successful candidate you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the … in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home JOB TYPE: Full-Time, Permanent ONLINE TEST: To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you’ll need to complete the company’s popular online IT test, which you will be taken to More ❯

IT Support Analyst - Bromley KENT Salary: Up to £30K Are you an IT Support professional with at least a year of experience in a similar role? This is your chance to advance your career in a dynamic and growing organisation. You will Join our clients IT team as an IT Support Analyst , providing essential support to over 3,000 users. As we embark on an exciting digital transformation journey, you will play a key role in enhancing theCentral Services systems—ensuring seamless user support and effective business operations. Key Responsibilities: Provide responsive IT support to end-users, both onsite and remotely Monitor and manage the IT support ticket queue, ensuring timely resolution Prioritise and escalate technical issues as needed Maintain clear documentation of issues and resolutions Develop strong relationships with users to understand and resolve their concerns Utilise diagnostic tools and knowledge bases for troubleshooting Configure and maintain user profiles and system access Assist with hardware setup, installation, and maintenance Support key applications More ❯

IT Support Analyst - 1st/2nd Line Support An exciting opportunity is available with a global brand for an IT Support Analyst to join a proactive and collaborative IT support team. This role is focused on delivering high-quality service and technical expertise, working closely with the IT team and … other departments to support evolving IT needs. Responsibilities include supporting Microsoft 365, managing user identity and access, deploying hardware and software, overseeing unified communications, maintaining network infrastructure, managing virtual servers, and handling IT inventory. Role and Responsibilities: Provide high-quality, customer-focused 1st and 2nd line technical support, diagnosing and resolving issues promptly or escalating when … Company Portal, ensuring compliance with company policies Administer user accounts, mailboxes, group policies, and licenses across Microsoft 365, Local AD, and Azure AD Set up and provision VOIP devices; support unified communications systems Collaborate with system administrators on network optimisation and cloud integration projects Ensure cost-effective IT procurement aligned with business requirements and maintain accurate IT More ❯

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone … requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and More ❯

Your Responsibilities We are looking for an IT Support Analyst who is responsible for providing technical support and exceptional customer service to end users while ensuring the seamless operation of IT systems. This role requires technical expertise, sound judgment, and excellent communication skills to achieve established goals. The IT Support Analyst will … primarily support offices in London and Amsterdam, with potential travel to additional EU locations as needed. This position reports to IT managers located in the United States. The job will require a diverse skill set. Main responsibilities include: Support of End-User Devices: Configure, deploy and support virtual desktops, workstations, laptops, desktops, and mobile devices (Windows … Mac, iOS, and Android). Application and Security Support: Provide support for all desktop-level applications and security systems across multiple departments and technology platforms. Technical Troubleshooting: Perform scheduled and unscheduled technical analysis of PC and system issues. Resolve failures, mitigate risks, and make recommendations for continuous improvement. Network & Client Systems Integration: Contribute to the overall design, installation More ❯

IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an … integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be … the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to More ❯

As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all … staff, helping to explain, quantify, and define their technological issues. Working with employees and team members, you will assist in creating and resolving support tickets, escalating specific technology issues to component owners, and maintaining the trouble ticket queue. As part of an effective lifecycle, you will drive the timely, effective resolution of issues under your care. Are you a More ❯

This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive … can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad … hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory/Azure AD Networks & VPN's Some Windows Server/Azure Working in the publishing sector, my client has an excellent reputation and More ❯

This is a newly created opportunity for an experienced IT Support Engineer to join a UK wide publishing firm at their Central London office near Waterloo. This role is 100% office based and pays £40,000. To be considered for this position, you will be a confident & outgoing individual with a passion for IT and a positive … can-do-attitude. Working with the IT Manager & another IT Support Engineer, you will be responsible for 1st & 2nd line BAU user remote & onsite support for circa 250 UK users. Although the role will be based at the HQ in Central London, there will be infrequent requirements to visit the other 12 sites on an ad … hoc basis. To be considered for this position, you will have previous experience with supporting and managing a mixed IT environment: Windows 10 & 11 and Apple Mac's Google Workspace &/or Office 365 Active Directory/Azure AD Networks & VPN's Some Windows Server/Azure Working in the publishing sector, my client has an excellent reputation and More ❯

The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and … support they need to succeed. What you'll do: As an IT Support Analyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires … and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are More ❯

The Trade Desk among the best small- to medium-sized workplaces globally. What we do: We provide a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and … support they need to succeed. What you'll do: As an IT Support Analyst II, you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires … and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access, and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are More ❯

Job Description IT Support Analyst Engineer Our client is seeking to recruit an IT Support Analyst Engineer with 3 to 5 years of experience in IT Network and Support, ideally from a banking environment. Responsibilities include: Support and maintenance of the IT infrastructure, providing IT support to staff … and group colleagues. Responding to service outages and IT-related problems; maintaining system security. Providing IT support to branch staff for software, hardware, and networking issues, including installation, configuration, and troubleshooting. Supporting endpoint security measures such as antivirus, firewalls, patching, and two-factor authentication. Managing daily project operations and assisting in IT project delivery. Providing end … user computing support. Coordinating between London users and Group IT Security regarding system access and permissions, following the Group Access Matrix Protocol. Implementing disaster recovery and backup procedures in line with Group standards. Supporting reporting processes for the London Compliance team to ensure AML compliance. Extracting data for reporting to various stakeholders. Administering systems, including managing access and system More ❯

IT Support Analyst - London Kentish Town, London - Hybrid 3 days per week The salary on offer for this role is between 42,000 and 48,000 per annum, depending on experience. IT Support Analyst required for a leading client based in London to join our dynamic team within the housing sector. In this role … you will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP … Lenovo, and Apple hardware. - Configure and troubleshoot firmware and BIOS settings as needed. - Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions. - Proficiency with Microsoft Entity/Entra (Azure) - Manage mobile devices using Mobile Iron and ensure secure access and functionality. - Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data More ❯

IT Support Analyst - LondonKentish Town, London - Hybrid 3 days per week The salary on offer for this role is between £42,000 and £48,000 per annum, depending on experience. IT Support Analyst required for a leading client based in London to join our dynamic team within the housing sector. In this role, you … will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP, Lenovo … and Apple hardware.- Configure and troubleshoot firmware and BIOS settings as needed.- Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions.- Proficiency with Microsoft Entity/Entra (Azure)- Manage mobile devices using Mobile Iron and ensure secure access and functionality.- Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data protection. More ❯

IT Support Analyst - London Kentish Town, London - Hybrid 3 days per week The salary on offer for this role is between £42,000 and £48,000 per annum, depending on experience. IT Support Analyst required for a leading client based in London to join our dynamic team within the housing sector. In this role … you will be the first point of contact for technical support, ensuring seamless IT operations across premium properties. Your expertise will help maintain the high standards of service both staff and residents with timely, effective solutions that enhance their digital experience. Key Skills and Responsibilities: - Provide technical support across a range of IT devices, including HP … Lenovo, and Apple hardware. - Configure and troubleshoot firmware and BIOS settings as needed. - Support and maintain Microsoft Windows and Microsoft Office 365 across all supported versions. - Proficiency with Microsoft Entity/Entra (Azure) - Manage mobile devices using Mobile Iron and ensure secure access and functionality. - Utilise enterprise tools such as Microsoft SCCM and BitLocker for system management and data More ❯

IT Support Officer ?" Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The … position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company’s IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide More ❯

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. Responsible for the maintenance of … the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Manage day to day operational aspects of a project and scope. To assist the IT Manager in delivering various IT More ❯

Are you a hands-on problem solver with excellent communication skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd … and 3rd line support tickets. Your role will involve liaising with Technical Consultants and ensuring all queries are resolved. Required skills/experience: 1+ year experience in a SaaS Technical Support role Experience with third line (development) support and bug fixing Experience with databases and SQL (MySQL and MS SQL) Exceptional problem-solving skills and attention to … Initiative and willingness to mentor less technical colleagues Knowledge of git and GitHub Experience with Amazon Web Services, especially S3 and SDB services If you are an experienced Technical Support Analyst looking to join an established and reputable client, get in touch for further details ASAP More ❯