IT Support Analyst Jobs in London

IT Support Analyst
England > London

The median IT Support Analyst salary in London is £42,500 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 303 387 463
Rank change year-on-year +84 +76 +226
Permanent jobs requiring an IT Support Analyst 97 113 165
As % of all permanent jobs advertised in London 0.75% 0.48% 0.48%
As % of the Job Titles category 0.83% 0.51% 0.50%
Number of salaries quoted 83 103 148
10th Percentile £31,500 £28,535 £28,500
25th Percentile £36,250 £31,250 £31,250
Median annual salary (50th Percentile) £42,500 £36,000 £36,500
Median % change year-on-year +18.06% -1.37% +4.29%
75th Percentile £52,500 £43,750 £40,625
90th Percentile £53,750 £49,750 £48,225
England median annual salary £32,500 £31,500 £31,000
% change year-on-year +3.17% +1.61% +8.77%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,742 22,276 32,688
% of permanent jobs with a recognized job title 90.30% 94.14% 95.10%
Number of salaries quoted 7,310 16,685 24,119
10th Percentile £41,250 £38,000 £42,500
25th Percentile £55,000 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £100,000 £93,750 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support Analyst
Job Vacancy Trend in London

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support Analyst in London

IT Support Analyst
Salary Trend in London

3-month moving average salary quoted in jobs citing IT Support Analyst in London.

Salary trend for IT Support Analyst in London

IT Support Analyst
Salary Histogram in London

Salary distribution for jobs citing IT Support Analyst in London over the 6 months to 13 May 2025.

Salary histogram for IT Support Analyst in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 6 months to 13 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +48 41 £50,000 +11.11% 4
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 13 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring IT Support Analyst in the job title.

1 80 (82.47%) Windows
2 73 (75.26%) Microsoft
3 51 (52.58%) Microsoft Office
4 50 (51.55%) Law
5 46 (47.42%) Microsoft 365
6 44 (45.36%) Active Directory
7 35 (36.08%) Legal
8 33 (34.02%) Windows 10
9 32 (32.99%) Social Skills
9 32 (32.99%) ITIL
10 28 (28.87%) Microsoft Intune
10 28 (28.87%) Video Conferencing
10 28 (28.87%) Customer Service
11 27 (27.84%) Degree
12 24 (24.74%) Document Management
13 22 (22.68%) Microsoft Excel
14 21 (21.65%) Microsoft Exchange
14 21 (21.65%) Azure
15 20 (20.62%) Microsoft PowerPoint
16 18 (18.56%) A+ Certification
17 17 (17.53%) SharePoint
18 16 (16.49%) Telecoms
18 16 (16.49%) Data Management
19 14 (14.43%) SCCM
20 13 (13.40%) ITSM
21 11 (11.34%) iManage
21 11 (11.34%) ServiceNow
21 11 (11.34%) Windows Server
22 10 (10.31%) Finance
23 9 (9.28%) PowerShell

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (21.65%) Microsoft Exchange
2 17 (17.53%) SharePoint
Applications
1 51 (52.58%) Microsoft Office
2 22 (22.68%) Microsoft Excel
3 20 (20.62%) Microsoft PowerPoint
Business Applications
1 2 (2.06%) Carpe Diem
2 1 (1.03%) Temenos T24
Cloud Services
1 46 (47.42%) Microsoft 365
2 21 (21.65%) Azure
3 6 (6.19%) Entra ID
4 5 (5.15%) OneDrive
5 3 (3.09%) Mimecast
6 1 (1.03%) AWS
6 1 (1.03%) Microsoft Copilot
6 1 (1.03%) Microsoft Purview
Communications & Networking
1 8 (8.25%) LAN
1 8 (8.25%) WAN
1 8 (8.25%) Wireless
2 7 (7.22%) VPN
3 6 (6.19%) Internet
4 5 (5.15%) VoIP
5 4 (4.12%) DHCP
5 4 (4.12%) DNS
5 4 (4.12%) TCP/IP
5 4 (4.12%) Wi-Fi
6 3 (3.09%) Cisco IOS
6 3 (3.09%) Firewall
6 3 (3.09%) VLAN
7 2 (2.06%) WebEx
8 1 (1.03%) ADSL
General
1 50 (51.55%) Law
2 35 (36.08%) Legal
3 32 (32.99%) Social Skills
4 16 (16.49%) Telecoms
5 10 (10.31%) Finance
6 9 (9.28%) Analytical Skills
7 6 (6.19%) Organisational Skills
8 3 (3.09%) Retail
9 1 (1.03%) Advertising
9 1 (1.03%) Banking
9 1 (1.03%) Games
9 1 (1.03%) International Banking
Libraries, Frameworks & Software Standards
1 1 (1.03%) LDAP
1 1 (1.03%) X-Windows
Miscellaneous
1 28 (28.87%) Video Conferencing
2 6 (6.19%) Driving Licence
2 6 (6.19%) iPhone
3 4 (4.12%) Hedge funds
3 4 (4.12%) Podcast
4 3 (3.09%) CCTV
4 3 (3.09%) EPoS
5 2 (2.06%) Mobile App
5 2 (2.06%) Onboarding
5 2 (2.06%) Self-Motivation
6 1 (1.03%) CMDB
Operating Systems
1 80 (82.47%) Windows
2 33 (34.02%) Windows 10
3 11 (11.34%) Windows Server
4 8 (8.25%) Windows Server 2016
4 8 (8.25%) Windows Server 2019
5 6 (6.19%) Android
6 5 (5.15%) Windows Server 2012
7 4 (4.12%) Apple iOS
8 3 (3.09%) Mac OS X
Processes & Methodologies
1 32 (32.99%) ITIL
2 28 (28.87%) Customer Service
3 24 (24.74%) Document Management
4 16 (16.49%) Data Management
5 13 (13.40%) ITSM
6 9 (9.28%) Inventory Management
6 9 (9.28%) Problem-Solving
7 6 (6.19%) Continuous Improvement
7 6 (6.19%) IT Strategy
8 5 (5.15%) Case Management
8 5 (5.15%) Information Security
8 5 (5.15%) ISMS
8 5 (5.15%) Service Management
8 5 (5.15%) Time Management
9 4 (4.12%) User Experience
10 3 (3.09%) Change Management
10 3 (3.09%) Email Management
10 3 (3.09%) Mobile Device Management
10 3 (3.09%) Problem Management
10 3 (3.09%) Project Management
Programming Languages
1 9 (9.28%) PowerShell
2 1 (1.03%) SQL
Qualifications
1 27 (27.84%) Degree
2 18 (18.56%) A+ Certification
3 3 (3.09%) ITIL Foundation Certificate
4 1 (1.03%) Computer Science Degree
4 1 (1.03%) ITIL Certification
Quality Assurance & Compliance
1 8 (8.25%) SLA
System Software
1 44 (45.36%) Active Directory
2 6 (6.19%) Firmware
3 4 (4.12%) Virtual Servers
4 3 (3.09%) Microsoft Virtual Server
5 2 (2.06%) Virtual Desktop
5 2 (2.06%) VMware Infrastructure
6 1 (1.03%) Hyper-V
Systems Management
1 28 (28.87%) Microsoft Intune
2 14 (14.43%) SCCM
3 6 (6.19%) WSUS
4 1 (1.03%) Jamf Pro
4 1 (1.03%) vCenter Server
Vendors
1 73 (75.26%) Microsoft
2 11 (11.34%) iManage
2 11 (11.34%) ServiceNow
3 7 (7.22%) Citrix
3 7 (7.22%) HP
4 6 (6.19%) Cisco
4 6 (6.19%) Meraki
5 5 (5.15%) Apple
5 5 (5.15%) VMware
6 4 (4.12%) Aderant
7 3 (3.09%) MobileIron
7 3 (3.09%) Riverbed
7 3 (3.09%) SAP
7 3 (3.09%) Sophos
7 3 (3.09%) Trend Micro
8 2 (2.06%) BeyondTrust
8 2 (2.06%) Canon
8 2 (2.06%) Dell
8 2 (2.06%) Intapp
8 2 (2.06%) Veeam