1 to 25 of 30 Permanent ITIL Certification Jobs in London

Okta or similar IAM platform (Azure AD/Entra acceptable) Strong communication & customer service approach Experience supporting cloud-based applications in an Agile/ITIL environment 🌟 Nice-to-Haves: ● Okta certifications ● Google Workspace certifications ● ITIL certification ● Agile certification 💡 Why apply? Clear career pathway and development High More ❯

V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms More ❯

customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of ITIL framework and ITSM best practices. Demonstrated experience building ITSM processes from … scratch. Experience with ITSM platforms such as ServiceNow, Freshservice, or similar. Excellent stakeholder management and communication skills. ITIL certification (v3 or v4) strongly preferred. Does this sound like you? Please a pply below More ❯

or meet UK Enhanced Security checks to support clients of national importance. Available for out of hours on-call to support priority incidents. Kubernetes certification is a big plus. ITIL certification or experience in service management would be a bonus. Good communication skills and social competence for More ❯

APIs, HTML, CSS, Workflow and UI development and Service Portal Concepts, business rules, client scripts, data imports, custom apps, and development methods. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or Technical Architect (CTA) certification. Demonstrable experience of collaborating with geographically dispersed teams, requirements … constraints. Experience & knowledge of GenAI, predictive analytics, or automation workflows in enterprise environments. Familiarity with NLP frameworks (TensorFlow, PyTorch) and LLM fine-tuning techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB … or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or HR. Exposure to HRSD, IRM, CSM, FSM, GRC, mobile solutions, Reporting & Analytics & other industry specific solutions. Well-versed in modern web technologies and cloud More ❯

compliance management • Service operations and handover • Continuous improvement and optimisation About you: • Bachelor s degree in IT, Business, or related field • PMP, PRINCE2, or ITIL certification preferred • Experience delivering upgrades and Infrastructure SAP projects • 5+ years of experience in IT service transition, managed services, or project management • Experience … toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More ❯

compliance management • Service operations and handover • Continuous improvement and optimisation About you: • Bachelor's degree in IT, Business, or related field • PMP, PRINCE2, or ITIL certification preferred • Experience delivering upgrades and Infrastructure SAP projects • 5+ years of experience in IT service transition, managed services, or project management • Experience … toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More ❯

compliance management • Service operations and handover • Continuous improvement and optimisation About you: • Bachelor’s degree in IT, Business, or related field • PMP, PRINCE2, or ITIL certification preferred • Experience delivering upgrades and Infrastructure SAP projects • 5+ years of experience in IT service transition, managed services, or project management • Experience … toward improvement • Experience in handling team resource management and identifying skill gaps • Experience in IT service management (ITSM) and service transition • Strong understanding of ITIL frameworks and best practices • Familiarity with managed service agreements (MSAs) and SLAs Join us to start the journey that is your career path. Career More ❯

dental insurance Income protection and group life insurance Flexible/hybrid working options What we're looking for Skills and Behaviours : Management & Problem Solving : ITIL-certified with strong organizational, critical thinking, and people management skills. Client Service : Ability to simplify problems, deliver succinct feedback, and ensure high client satisfaction. More ❯

release management, provide 2nd/3rd line support, and drive service improvements through trend analysis and reporting. Experience/Skills Required: Proven experience managing ITIL-based support functions in Financial Services Extensive experience within major incident and problem management Knowledge of real-time market data and high-volume trading … skills in deploying ITSM tools/processes and mentoring technical teams Ability to solve complex problems under pressure and communicate effectively with diverse audiences ITIL certification or equivalent experience; additional Service Management qualifications (e.g., COBiT) preferred Experience with vendor management and application monitoring Role Details: Permanent Up to More ❯

credit, and contingency arrangements. Roles and responsibilities of BSC agents, parties, and governance structures. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification. Benefits: 28 days annual leave plus bank holidays. Discretionary annual incentive scheme. Life assurance, pension, private medical (Bupa). Employee Wellbeing and Culture More ❯

of test automation environments and testing stages. Familiarity with Agile and Test-Led Development methodologies. Knowledge of code versioning and configuration management, ideally with ITIL certification. Understanding of software packaging and deployment approaches. Awareness of trends in build management tooling. Knowledge of cloud provisioning for environments and build management. More ❯

Skills : Strong product knowledge, proactive risk management, and commercial decision-making. Effective communication, team leadership, and alignment with company culture. Key Skills and Qualifications: ITIL-certified Service Management professional (v3/v4, intermediate/expert preferred). Proven under pressure, adept at managing client and internal expectations. Mentors Service More ❯

communication skills, with the ability to present ideas clearly and persuasively Desirable: Experience in working within the construction, data centre and commercial property sectors Certification in project management (PMP, PRINCE2, etc.) is a plus Technical certifications in networking, cloud and cyber technologies or experience in working with leading IT … providers to validate technical expertise. ITIL Certification: Understanding of IT service management best practices What you will get from OryxAlign Along with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, private medical throughVitality, group personal pension -4% employer More ❯

expertise Cyber security proficiency MS SQL Server experience Basic scripting capabilities Preferred Qualifications IT certifications (CompTIA, Microsoft) Degree in Computer Science or related field ITIL certification More ❯

insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and More ❯

degree in Computer Science, IT, Finance, Risk Management, or related field. Master's degree or MBA is highly desirable. * Certifications: CFA, FRM, PRM, PMP, ITIL certifications are advantageous. * Industry Experience: Minimum of 10 years in credit risk management with a focus on IT solutions. Proven senior leadership experience in More ❯

Service Transition Manager Responsibilities: Senior role, leading the final phase of service transition. Knowledge/experience of service monitoring, service catalogue, and service provisioning. ITIL qualified an advantage but knowledge essential. Strong stakeholder management and communication. Resilient. Experience and/or knowledge of ServiceNow an advantage. Ability to lead More ❯

management, SAML authentication) Windows 10 and 11 build and support MS SQL products Citrix technologies, specifically Citrix Daas and Citrix Cloud Ivanti environment manager ITIL certified Day to day (Projects) Delivery of Infrastructure upgrades, migrations and implementations Guide best practise within the engineering function and change Responsible for technical More ❯

Experience in managing large-scale IT projects. Strong project management skills. Excellent communication skills. Proven ability to collaborate across departments. CFA, FRM, PRM, PMP, ITIL certifications are advantageous. More ❯

decision-making skills. Sound judgment in high-pressure situations. Upholds high standards of integrity and ethical behavior. Ensures regulatory compliance. CFA, FRM, PRM, PMP, ITIL certifications are advantageous. More ❯

good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITIL Foundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯

services experience essential. Technical subject matter expertise on MSP products related to Thrive's service catalog. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong written and verbal communication skills. More ❯

centre and commercial property sectors. Project management (PMP, PRINCE2 etc.) is a plus. Technical certifications in networking, cloud, and cyber technologies as well as ITIL Certification would also be a plus. What you will get from OryxAlign Along with a competitive salary and training and development, you will More ❯

Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft More ❯