11 of 11 Permanent ITIL Certification Jobs in London

running of a Data Centre environment. The SDM will lead and develop a team, ensure services are delivered against SLAs, and apply ITIL best practice across service and change management. The role covers full project life cycle management, financial and operational reporting, and hands-on knowledge of Data Centre … developing a team within a Data Centre environment Ensuring service delivery meets contractual and SLA requirements Managing projects through the full life cycle Applying ITIL processes for service measurement and change management Producing financial and operational reports, including trend analysis Supporting telecommunications infrastructure cabling and Data Centre technologies Building ...

with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality and customer satisfaction. Establish … Proven experience (5+ years) in service delivery management, preferably in a large, multi-client organization. Strong understanding of IT service management frameworks, such as ITIL, and experience implementing and optimizing service management processes. Experience in managing SLAs, KPIs, and customer satisfaction metrics. Strong problem-solving and analytical skills, with ...

designing operating models, processes, and governance frameworks. Ability to lead effectively within high-pressure incident environments and engage with senior stakeholders. Strong understanding of ITIL principles and regulatory expectations within regulated financial services organisations. Experience with ServiceNow, PagerDuty, Opsgenie, or similar incident management platforms. Excellent communication, stakeholder management … facilitation skills. ITIL certification is desirable ...

documentation, process improvement, and stakeholder management skills. Desirable: Knowledge of cloud platforms, APIs, and operational data analysis. Jira Service Management administration. Microsoft 365 administration. ITIL certification. This is an excellent opportunity for a proactive technical leader who enjoys balancing strategy, people management, and hands-on technical problem-solving ...

Essential Educated to Masters level or equivalent Evidence of management training, and continuous professional development Recognised project management qualification - MSP, PRINCE 2 Practitioner Desirable ITIL qualification Experience Essential Significant senior experience of leading ICT, digital, data & information, information governance, and cyber security Significant experience of system working Significant senior ...

essential What's On Offer £30,000–£45,000 depending on experience Hybrid — 2–3 days in Moorgate, London Fully funded AgilePM and ITIL certification Clear progression into Service Delivery Manager, Customer Success Manager, or Project Manager If this sounds like the right next step, please apply ...

Creation : You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m. Certifications & Knowledge : ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential. Commercial Acumen : Your experience includes strong commercial ...

operations transformation, service transition, ITSM, cloud operations or managed service transition Deep hands-on service transition experience, including MSP transition-in and transition-out ITIL qualification (Service Transition or lifecycle) or clearly demonstrable equivalent Experience delivering operational readiness on major tech/cloud migration programmes Payments, regulated ...

technologies. Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Payment Systems Manager, Payment Operations Manager, Head ...

technologies. Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Payment Systems Manager, Payment Operations Manager, Head ...

technologies. Experience in large-scale retail, hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Payment Systems Manager, Payment Operations Manager, Head ...