brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery … role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality … Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data center services. The role will be to ensure SLA's and contract agreements are met across the delivery … role with 2 days a week in the office (SE1). The core of this role will be a strong all round knowledge it ITIL and SDM combined with excellent communication skills. Your background will have notable examples of work undertaking the management of 3rd parties and driving quality … Service Delivery Manager looks after operational relationship with the service provider. The IT Service Delivery Manager is the internal process owner of the core ITIL practices including Change Enablement, Incident Management, IT Asset Management, Problem Management, Release Management. Responsibilities Work closely with service provider to ensure quality of services more »
delivery setting into a stable operational support model. The successful candidate will have prior experience of transitioning applications and/or Services in an ITIL Service Management context. You will ideally have real-world knowledge of operating in a Service Management environment. Experience working as a Service Transition Manager … and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. ITILCertification and ITIL Service Transition-certified (Nice to Have). Experience in Service Management concepts and ability to apply these in a Service Transition context. Experience of Service Acceptance Criteria. Structured more »
Experience working as a Service Transition Manager ITILCertification and ITIL Service Transition-certified (Nice to Have) Experience in Service Management concepts and ability to apply these in a Service Transition context more »
LAN & WLAN, Security devices, SASE. Bachelor's degree Computer Science/Engineering/Technology or equivalent experience is required CCIE/CCNP/CCDP certification, or equivalent, preferred. ITILcertification advantageous Highly collaborative along with independent critical thinking and creative problem-solving skills Highly organised and detail more »
London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITILcertificationmore »
related qualification -A level/GCSE or equivalent equivalent experience in a similar role Specialist IT related qualification or equivalent experience Desirable Technical accreditation ITIL qualification Specific Skills Essential Knowledge of Windows 10, Apple IOS, Office, Web browsers and Internet Technologies Excellent communication and interpersonal skills Desirable Experience of more »
leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
that customers are treated fairly, in line with Legal & General’s Customer Experience and Treating Customers Fairly policy (TCF). Qualifications TOGAF or similar certification is desirable. A related degree is desirable or demonstrable equivalent experience - ITILcertification would be an advantage Knowledge of enterprise architecture and more »
above. ⚡Experience providing support in a Retail company. ⚡Experience managing, leading or mentoring other support professionals. ⚡MUST have great communication skills. ⚡Proficiency in a ITIL- centric environment. It would be beneficial if: 🌟Netsuite or Sage 200 ERP systems experience 🌟ITILcertification 🌟Togaf/CompTIA/AWS/ more »
Ability to make quick and effective decisions. Keen problem-solving abilities. High flexibility and adaptability. Capability to work under pressure. Effective organizational skills. Qualifications: ITILCertificationmore »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
Time Permanent Hybrid (SE UK Home based with travel to client sites UK wide) £70-75K basic plus benefits Are you an experienced ITIL certified Service Transition Manager looking for a new challenge? Do you have a background in IT Service Transition, Service Design, Service Readiness and Continuous more »
quo. They will be a collaborative, team player who is committed to achieving the organisation’s goals. Qualifications: Degree qualification desirable but not essential ITIL qualifications desirable but not essential In Atlas Edge You will share your expertise with colleagues based across Europe including UK, the Netherlands, Germany, Spain more »
London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the more »
support in any of these areas: operations (launch, capacity management, release management), technical support, escalation management, IT consulting. Non-core competencies You have an ITIL certification. You have systems administration skills (Linux, VMware ESXi, MS Server). Recruitment process 1. Discussion with our hiring officer within 2 to more »
experienced in developing capacity management plans Experience design, configuration and maintaining Microsoft Azure platform, such as M365, Azure IaaS, Azure security and Dynamics 365. ITIL qualification and degree qualification in related ICT field or equivalent experience Technical Skills Experience of Installing and Administering Windows Serves, Windows Server 2012 Active … facing web applications Experience of influencing, designing, planning and implementing technical solutions to meet business requirements Solid understanding and experience of Agile delivery and ITIL Service Management Demonstrable capability of successfully on-boarding major new business services and applications into support with a structured approach Demonstrable experience of competent more »
in Windows operating systems, Mac OS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair. Own the reimage laptops/desktops via SCCM using PXE. Maintain spare built machine within the … Office 365 related queries. Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process optimization and enhancement. Qualifications: ITIL Certified. Proven experience as a deskside/end user computing or similar role. In-depth knowledge of O365, Operating system. Windows 11, Mac OS more »
/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in more »
Architect** TOP 3 Core Skills: - **Service Now** - **ITOM** - **Repair** Minimum years of experience: 8-10 DETAILED JOB DESCRIPTION Area of expertise – Good understanding of ITIL framework & key ITSM processes, TSM (Telecom Service Management module or its predecessor -CSM/ITSM), FSM (Field Service Management), GRC (Governance, Risk and Compliance … Sprint model), JIRA & Confluence tools - Candidate should possess Good Communication & Client-interfacing skills. NICE TO HAVE - SAFe/PMP/Prince2/CSM and ITIL certified. - ServiceNow CSA, CSI, and module-specific micro certifications. - Designing of TM Forum APIs. PERSONAL - Ability to work as part of a cross-cultural more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be … troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem. Experience with ServiceNow Discovery and more »
Desk Manager Knowledge and understanding of best practices for service management. Knowledge of M365 product suite and administration of security, compliance and productivity suites (certification would be a bonus but not essential). An ability to think critically about systems and to adjust consistently as needed. An ability to … external partners, being trusted to report accurately against progress and escalate risks and issues to an appropriate level for resolution or mitigation. Knowledge of ITIL (certifications would be a plus). Sound interesting? Please get in touch with Lewis.Vyse@lafosse.com more »