51 to 73 of 73 Permanent ITSM Jobs in London

Configuration Manager you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other IT Service Management practices such as Incident, Problem, Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day … activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be the most interesting, challenging and complex ServiceNow implementations to take place in the UK. Duties/Responsibilities: Managing the day … to detail Strong analytical ability, and capable of investigating and troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of IT Service Management practices including Configuration more »

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We more »

a whole. Minimum * Exposure with working as a ServiceNow CMDB administrator * Certified ServiceNow System Administrator * ITIL V3/V4 Foundation accreditation Essential * Experience with ITSM processes including CMDB and frameworks (eg, ITIL) * Exposure with data governance and quality management practices * Knowledge of Performance Analytics * Involvement in ITOM Discovery Configuration * Experience more »

Demonstrable ability to meet the Trust Values Education & professional Qualifications Essential Educated to master's level or equivalent or experience. Desirable ITIL4 Foundation - IT Service Management Certification MSCE accreditation VMWARE accreditation Project management qualification Experience Essential Management & facilitation of following ITIL 4 Framework - Availability management - Monitoring and event management - Capacity more »

Essential Demonstrable ability to meet the Trust Values Education & professional Qualifications Essential Educated to master's level or equivalent experience Desirable ITIL4 Foundation - IT Service Management Certification MSCE accreditation VMWARE accreditation Experience Essential Management & facilitation of following ITIL 4 Framework - Availability management - Monitoring and event management - Capacity and performance management more »

. ServiceNow Certified Implementation Specialist certification preferred. Proven experience as a ServiceNow Developer, specifically in TSOM implementations. Strong knowledge of ServiceNow platform capabilities including ITSM and ITOM modules. Proficiency in JavaScript, XML, HTML, CSS, and REST/SOAP integrations. Experience with Agile development methodologies. Excellent problem-solving and analytical skills. more »

various aspects of the business. About you: Bachelor’s degree in Computer Science, Information Technology, or a related field. Familiarity with IT service management (ITSM) frameworks. Awareness of software development lifecycle (SDLC) and agile methodologies. Competency in Azure SQL, Logic apps, Dynamics CRM and application monitoring tools such as Azure more »

for a Service Design and Transition Lead to join their team, this is an exciting role for somebody that comes from a solid IT Service Management background, ambitious and is ready to take their career to the next level. Key skills and responsibilities: Solid experience working at a Senior IT more »

Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »

IT Change Analyst - ITIL, ITSM, IT Change Our leading global law firm client are currently looking for a new IT Change Analyst (ITIL, ITSM, IT Change) to join their team on a permanent basis. They are quite an anomolous in that they are a global powerhouse yet have a culture … incredible collaborative and social which has enabled them to be one of the best firms to work for globally. This IT Change Analyst (ITIL, ITSM, IT Change) role will be joining a global systems team located in London and is responsible for supporting and maintaining the firm's global technologoy … that you have: 3 years working in a similar role Law firm experience preferred Familiarity with ITIL Environments and ITIL v3 or v4 foundations. ITSM system knowledge Responsibilities: Chair CAB meetings as required and perform related administration tasks. Co-ordinate and chair eCAB meetings as required. Provide admin assistance as more »

Job summary The IT Tech Officer is a role based within the IT Service Management Team of the Digital Department of the Trust. The prime purpose of this role is to support, maintain and deliver an integrated IT Service of support within the Service Level Agreements (SLA) that the Trust … Agreement adopted by the Trust. Main duties of the job The post holder through the provision of customer facing and telephony support and IT Service Management software is responsible for ensuring the availability of IT service support to all Trust users, this will include: Respond to all types of IT … on a temporary or permanent basis. Job description Job responsibilities The post holder through the provision of customer facing and telephony support and IT Service Management software is responsible for ensuring the availability of IT service support to all Trust users, this will include: Respond to all types of IT more »

and Team Management experience across different geographical locations Excellent Communication and relationship management skills Strong working knowledge of ITIL and ideally certified Experience with ITSM tools Strong knowledge of Modern Desktop, End User Computing (EUC) Endpoint Manager SCCM Benefits Pension of up to 12% 28 days holiday Life Assurance Private more »

all cloud offerings (specifically Azure and Microsoft 365) to promote innovative solutions. Additionally, you will also work with the wider IT security, Applications and ITSM teams to ensure a coherent approach to security, policies and frameworks. This is a great opportunity to work on large scale migrations from on-prem more »

portfolio of successful projects. – Deep understanding in ServiceNow Customer Service Management development, configuration, and integration – Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in agile/scrum environment The salary for this great role is £60,000 - £70,000 depending on more »

You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: £80,0000 to £100,000 per … solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. … degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact more »

developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. * Leverage and maximising our clients' existing investments in ITSM tools and frameworks * Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »

portfolio of successful projects. - Deep understanding in ServiceNow Customer Service Management development, configuration, and integration - Legal right to work in the UK -ServiceNow Certifications (ITSM or CSM) or highly desirable. -Previously worked in agile/scrum environment Interested? Apply with your CV below for more details and full job description more »

/Desktop support across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem more »

at least 5 years of experience in service design across diverse projects in both private and public sectors. Demonstrate proficiency in IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with a focus on ServiceNow. Conduct workflow mapping, process modeling, and process design in the … back-office service delivery space. Configure ITSM tools to catalog, publish, and fulfill service offerings effectively. Qualifications and Experience: Bachelor's degree in [relevant field] or equivalent practical experience. Extensive experience (at least 5 years) in a Service Designer role, with exposure to various projects in both private and public …/4 beyond foundational level. Familiarity with Government Digital Service (GDS) standards for service design and delivery. In-depth knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with expertise in ServiceNow. Proven experience in workflow mapping, process modeling, and process design within more »

Our client, a renowned leader in digital transformation, is seeking a talented ServiceNow Developer specialising in ITSM Pro to join their innovative team. This role provides an exciting opportunity to work with a forward-thinking organisation that values excellence, collaboration, and continuous development. This position is primarily remote, with a … week. Role Overview: As a ServiceNow Developer with a focus on ITSM Pro, you will be responsible for designing, developing, and implementing advanced IT Service Management solutions on the ServiceNow platform. You will work closely with clients to understand their ITSM requirements and deliver robust, scalable solutions that enhance their … service management capabilities. This role is ideal for a skilled developer with extensive experience in ServiceNow ITSM Pro who is eager to drive technological innovation. Key Responsibilities: Design and develop custom ITSM Pro applications and modules within ServiceNow. Collaborate with clients to gather ITSM requirements and translate them into technical more »

as a ServiceNow GRC Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow GRC development, configuration, and integration. Familiarity with ITSM, ITOM, and other ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to explain complex technical concepts to more »

with clients to understand their business needs and develop ServiceNow solutions to meet those needs. Design, implement, and configure ServiceNow modules, including CMDB, Discovery, ITSM, ITOM, and Change Management. Perform data migrations and integrations with other systems. Develop and deliver training to users on how to use ServiceNow. Troubleshoot and … features and best practices. Qualifications 3+ years of experience working with ServiceNow. Hands on Experience with CMDB and Discovery modules is essential. Experience with ITSM, ITOM, and Change Management modules is a plus. Experience with data migration and integration is a plus. Excellent communication and interpersonal skills. Ability to work more »

developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »