1 to 25 of 42 Permanent Impact Analysis Jobs in London

experienced Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impact analysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and … resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impact analysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring and alerting framework … Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability to diagnose complex issues More ❯

leading financial services firm is looking to hire a Business Analyst at a really exciting time in the business. As a Business Analyst your role will be to conduct analysis of business change requirements and liaise with their software team to devise system enhancements and develop system functionality. Key Areas of Responsibility Business Analysis: Undertaking analysis and … elicitation activities to capture and communicate business requirements Preparing and maintaining project documentation, to include (but not limited to) the Business Case, Gap Analysis (As is/To be process), User Stories and the Business Requirements Document Post implementation reviews, including benefits realisation. Impact analysis of changes for evolving and new requirements. Assisting in writing of test … business on a releases. Providing support for general system queries. Involvement in or running of project work when required. Playing an active role in the continuous improvement of the Analysis team. Education and Knowledge Requirements Essential: A good understanding of Change Management System requirements gathering Requirements gathering and analysis Understanding of Software Development Life Cycle Comfortable working in More ❯

Essential Job Functions Continuation of the responsibilities at the P1-Associate level, plus those listed below. Requirements Elicitation: Lead individual and group meetings to gather detailed business requirements. Perform impact analysis. Identify and analyze scope change. Process Improvement: Identify opportunities for business process improvement and make recommendations. Present user requirements, functional specifications, technical specifications, and process flow diagrams to … to ensure requirements are clearly understood, technical solutions are aligned, and testing plans are robust. Act as a key point of contact for complex system-related issues, providing detailed analysis and insights to refine design approaches. All other duties as assigned. Knowledge, Skills, and Abilities Expanded knowledge and expertise in their field. Develop, continuously demonstrate, and master skills, job … responsibilities, and core competencies. Ability to work independently and manage multiple tasks effectively. Mastery of business analysis principles. Qualifications Technical Competencies Intermediate Business Analysis and Configuration Tools: Proficiency in more advanced tools and software for requirements management and documentation (e.g., Jira, Excel, Word, Microsoft Visio, PowerPoint). Undertake medium complexity configuration activities (RMT/Workbenches). Strong understanding More ❯

types is crucial as you help our partners and internal stakeholders navigate new processes, ways of working, business case creation, ideation, and feasibility. Job Description End-to-End Business Analysis Experience Scope and plan BA tasks and workshops Elicit high-level and detailed business requirements Translate and simplify requirements Manage and communicate requirements Analyze requirements Organize and document requirements … Model As-is and To-be processes Conduct gap analysis Support project scoping Align with external partners' ways of working, including tools like JIRA/DevOps Produce and manage requirements/user stories and acceptance criteria Own business analysis activities and deliverables Manage changes to BA artifacts during projects Ensure requirements inform test case design, processes, change requests … Collaborate with testing teams to define scope and support test execution Align project delivery with strategic architecture Document and implement operational process changes Ensure understanding of objectives and conduct impact analysis Adapt to methodologies including Waterfall and Agile Build rapport with stakeholders and business users Manage own time to support project priorities Develop resource and project plans with More ❯

meet the needs of projects and programmes within the prioritised portfolio. JOB ACCOUNTABILITIES Works with stakeholders to define, challenge and document clear requirements using the appropriate techniques for elicitation, analysis of current systems, prioritisation etc. to ultimately gain acceptance from all stakeholders Accountable for preparing, evaluating, and documenting requirements within an Agile (Scrum/Kanban) delivery framework Driving the … analysis of business requirements and delivering functional and non-functional requirements to timescales agreed with the Project and Technology Managers Works within their team and collaborates with delivery and change teams to review and prioritise new work requests through the appropriate governance, evaluating changes to processes and systems, setting business expectations from the start Facilitates evaluation of effort and … carries out impact analysis of requested change, clearly identifying issues, risks, assumptions, and dependencies Examine the 'As Is' and 'To Be' states of products and applications to perform gap analysis Accountable to regularly analyse the functionality and performance of legacy applications and products in collaboration with business owners, product owners and technical teams raising new backlog items More ❯

The Senior Business Specialist will be responsible for analyzing business processes, identifying opportunities for improvement, and working closely with stakeholders to implement agile methodologies. The role involves driving business analysis initiatives, collaborating with cross functional teams, and ensuring alignment between business requirements and technical solutions. Key Responsibilities 1. Conduct in-depth business analysis to understand current processes and … ensure project success. 4. Work closely with development teams to translate business requirements into technical solutions. 5. Implement agile methodologies to improve project delivery efficiency and effectiveness. 6. Perform impact analysis and risk assessment to mitigate potential project issues. 7. Provide subject matter expertise in business processes and recommend best practices for optimization. 8. Collaborate with product owners … business analysts, and project managers to prioritize deliverables and drive project timelines. Skill Requirements 1. Strong proficiency in business analysis techniques and tools. 2. In-depth knowledge and practical experience in agile methodologies. 3. Excellent communication and interpersonal skills for effective stakeholder management. 4. Ability to work in a fast paced environment and manage multiple projects simultaneously. 5. Analytical More ❯

transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impact analysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯

Level Agreements (OLAs) in order for the service to enter business as usual. Supporting the project manager, and other related project stakeholders, to understand the Service Design & Transition process, impact, risks, and dependencies. Working with project managers to ensure Service Design & Transition tasks and deliverables are accounted for in the overall project plan to enable build, test, deployment, and … early life support plans for changes to IT Services. Completing impact analysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within their scope. Building a close working relationship with the Operations teams to ensure More ❯

a key role by Managing the day to day modelling and reporting of the forecast change process and being accountable for seeking 1st line approvals of any changes that impact COps cost or headcount Ensuring accurate reporting of FTE, cost and workload impacts in various stakeholder-facing forums Being responsible for building and maintaining custom reporting/dashboards for … Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains Building strong relationships with stakeholders outside of Customer Operations e.g. Fincrime, Risk, Product to understand and model FTE/hiring impact of new processes, marketing activity or rule More ❯

a key role by Managing the day to day modelling and reporting of the forecast change process and being accountable for seeking 1st line approvals of any changes that impact COps cost or headcount Ensuring accurate reporting of FTE, cost and workload impacts in various stakeholder-facing forums Being responsible for building and maintaining custom reporting/dashboards for … Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker Supporting the impact analysis in delivery of high impact projects, relating to service, COps efficiency or cost gains Building strong relationships with stakeholders outside of Customer Operations e.g. Fincrime, Risk, Product to understand and model FTE/hiring impact of new processes, marketing activity or rule More ❯

UPS) Understanding of system delivery lifecycle through Service Design, Service Transition, Service Acceptance and Live Service Working collaboratively with Service Architects on Service Assurance and Service Gate Reviews. Requirements analysis and ability to develop technical solutions in response. Impact Analysis and ability to understand the impact of certain technical decisions, internally and externally. Understand Dependencies, Assumptions … Issues & Risks. Understand impact on costs and schedules. Stakeholder (Internal & External) relationships and technical management: On-site contractors, project team and Agency suppliers. Team Lead the network and other technical aspects of the Programme Primary technical (network and certain other technical aspects) Point of Contact (PoC) Provide technical guidance, governance and assurance Teach and develop junior/less experienced More ❯

do Map and analyse end-to-end user journeys - Create detailed journey maps and current-state assessments for both client experiences and internal workflows, quantifying friction points through cost analysis, scalability constraints, compliance gaps, and operational impact metrics Lead comprehensive journey discovery - Conduct deep-dive sessions with teams to understand current user experiences, capturing both qualitative pain points … technical teams What you'll need for this role Someone who can understand messy, real-world user journeys and translate them into clear, logical visual maps with compelling business impact analysis - then bridge the gap between journey improvement opportunities and technical delivery. You'll need to be comfortable speaking with people at all levels of the organisation , asking … detailed questions about user experiences and their business impact, and creating documentation that quantifies the cost of current-state friction for operational teams, senior management, and technical teams to understand and act upon. This role offers excellent exposure to the full breadth of our trading and investment business user journeys and the opportunity to directly contribute to transformation initiatives More ❯

develop remediation plans. Lead on IT DR tabletop exercises setting scenarios and ensure lessons learned are captured and addressed. Work with risk and other business functions to review business impact analysis (BIA) to assess and document IT recovery capabilities and identify any gaps including ability to meet required RPOs and RTOs. Work with MSP to develop DR/ More ❯

to project contexts: Agile: Sprint planning, backlog refinement, stand-ups, retrospectives; translate requirements into user stories and acceptance criteria Waterfall: Structured scope definition, BRDs/FSDs, change control processes, impact analysis, documented stakeholder sign-off Facilitate Agile transformation programs , including pilot execution, tool selection (e.g., Jira, Trello, Asana), and scaling best practices Manage stakeholder alignment in both methodologies More ❯

looking for a Senior Analyst to join our Analytics Chapter, comprised of Analysts and Analytics Engineers. In the role, you'll work closely with our Product stakeholders to drive impact through experimentation. Responsibilities: Own, maintain and seek to continuously improve Lyst's experimentation practices, driving high standards and impact for Analytics and Product. Mentoring of other Product Analysts … Engineering, ideally as part of a cross functional 'squad'. Experience working as either a Lead, mentor or manager within an Analytics team. Familiarity with multiple experimentation and experiment analysis techniques, including Bayesian and Causal Inference. Modeling Skills: Experience working on advanced modelling concepts. SQL and Statistical Analysis: Strong proficiency in SQL and statistical methods for analyzing complex … data sets. Proven experience in conducting impact analysis to assess viable opportunities and scoping their relevance. Track Record: A successful track record of managing complex projects that involve cross-functional teams and senior stakeholders. Highly autonomous and comfortable with accountability; experience working across all levels within an organisation. Behavioral Qualities: Strong commitment to team success and Lyst's More ❯

This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio Risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and … accessible to stakeholders. They will use their experience to provide guidance to other teams on the appropriate approach to take with processes and investigations from a customer impact and portfolio risk perspective. RESPONSIBILITIES Team Leadership & Development Lead, mentor, and develop a team of Data Specialists. Foster a collaborative and innovative team environment. Provide regular feedback and performance evaluations to … and tracking. Ensure documentation is accurate and accessible to both technical and non-technical stakeholders. Develop methodologies to test and validate system functionality, ensuring alignment with documented processes. Data Analysis & Validation for System Integrity Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic. Design and develop comprehensive reports More ❯

This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio Risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and … accessible to stakeholders. They will use their experience to provide guidance to other teams on the appropriate approach to take with processes and investigations from a customer impact and portfolio risk perspective. RESPONSIBILITIES Team Leadership & Development Lead, mentor, and develop a team of Data Specialists. Foster a collaborative and innovative team environment. Provide regular feedback and performance evaluations to … and tracking. Ensure documentation is accurate and accessible to both technical and non-technical stakeholders. Develop methodologies to test and validate system functionality, ensuring alignment with documented processes. Data Analysis & Validation for System Integrity Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic. Design and develop comprehensive reports More ❯

This role is ideal for someone who has a deep understanding of data and credit systems, and who can guide and mentor a team to achieve excellence in data analysis, documentation, and process improvement. The Head of BI & Portfolio risk will ensure that all team activities are aligned with organisational goals and that complex processes are accurately represented and … stakeholders. They will use their experience to provide guidance to other teams on what is the appropriate approach to take with processes and investigations with regards to a customer impact and portfolio risk perspective. RESPONSIBILITIES Team Leadership & Development • Lead, mentor, and develop a team of Data Specialists. • Foster a collaborative and innovative team environment. • Provide regular feedback and performance … and tracking • Ensure documentation is accurate and accessible to both technical and non-technical stakeholders. • Develop methodologies to test and validate system functionality, ensuring alignment with documented processes. Data Analysis & Validation for System Integrity • Guide the team in analysing credit card transaction and account data to validate the accuracy of calculations and business logic. • Design and develop comprehensive reports More ❯

one meetings to ensure staff's wellbeing Ensure effective staff onboarding, probations and performance reviews Train the service desk team on how to deliver outstanding customer experience Perform skills analysis, identifying technical training needs across the team Service Desk Operations Ensure effective and efficient ticket triage, escalation, and resolution Act as a senior escalation point for complex support issues … Monitor SLAs, optimise KPIs and service metrics to drive high performance and outstanding customer satisfaction Regularly analyse and report on service performance, client health, and improvement roadmaps, including financial impact analysis Client Engagement & Satisfaction Own the client relationship; proactively communicate about service performance, incident status, and improvement initiatives Identify opportunities to enhance service delivery; collaborate with the sales More ❯

practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly impact our ability to meet our mission of tackling serious and organised crime, so these roles are crucial for the success of the NCA and it's wider aims and … contractual obligations into end-to-end service design: Collaborating with internal and external stakeholders, including project teams, to identify and understand requirements for supporting the service post-implementation. Completing impact analysis of system and regulatory changes, identifying, understanding and assuring service risks, dependencies and issues. Working with operational teams to design service wraps and processes, including incident management … go-live. Ensuring risk management is undertaken appropriately for the services you are assigned: Identifying, understanding and assuring service risks, dependencies and issues. Highlighting to the project manager the impact that these may have on the project, whilst mitigating those within scope. Following the Service Design & Transition process utilising key artefacts to capture information gathered: Driving forward the production More ❯

work closely with their partner in the USA. Your role will be to protect employees, clients, and the company in the event of an unexpected disruption that could seriously impact our people, processes or facilities. THE ROLE · Assist in the development, execution and maintenance of business continuity documents including business impact analysis and office risk assessments. · Support … organization. · Disseminate information on business continuity processes, standards and initiatives. · Assist in coordinating business continuity exercises and testing of the mass notification system. · Provide support throughout live events that impact the business continuity plan. · Engage, deliver and track business continuity training to new members on local crisis management teams. IDEAL CANDIATE · The ideal candidate will have excellent verbal and More ❯

to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for … knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth … support for all Salesforce platform-related issues Coordinate with Salesforce and other partners to resolve client issues Understand upgrades and patches expected on the Salesforce platform and proactively perform impact analysis Guide client development teams on upgrade impacts and ensure timely updates to applications Identify process improvements, asset ideas, and support solutions to ensure ongoing productivity improvements Join More ❯

for business performance and inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO Senior CNC Consultant … and Server Manager operations. Strong knowledge of JDE Security, including role-based access, row/column security, Security Workbench, and user administration. Proven experience with ASU/ESU application, impact analysis assessments, and working with Change Assistant. Solid working knowledge of Oracle, SQL Server, and DB2 databases. Experience with Linux, Windows, and IBM I (iSeries) operating systems. Familiarity More ❯

to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. Curiosity and a constant quest for … knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth … support for all Salesforce platform-related issues Coordinate with Salesforce and other partners to resolve client issues Understand upgrades and patches expected on the Salesforce platform and proactively perform impact analysis Guide client development teams on upgrade impacts and ensure timely updates to applications Identify process improvements, asset ideas, and support solutions to ensure ongoing productivity improvements Join More ❯

transition existing business to the Atos solution, which utilises industry standards to reduce end to end costs and get to market quickly. Work closely with stakeholders to carry out impact analysis and define change controls with arise through regulatory, identified process efficiencies or changes to TOM. Collaborate with system suppliers during build to ensure what is delivered can … needs and creating solutions that drive lasting value • Your leadership approach to cross-functional collaboration, working closely with clients across Test, Finance, Operations, and Product to deliver scalable, high-impact solutions • Your practical experience in negotiating with stakeholders • Your practical knowledge of SDLC using Agile and Waterfall methodologies The role will require a UK National who is eligible to More ❯