1 to 25 of 261 Permanent Incident Management Jobs in London

Head of Command Centre & Incident Management Hybrid We are seeking an experienced and highly motivated Head of Command Centre & Incident Management to lead our UK Command Centre function. This is a critical leadership role responsible for ensuring the rapid restoration of technology services during major incidents … minimising business disruption, and driving operational excellence across the IT estate. You will lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high-priority service disruptions. The role requires exceptional communication skills, with the ability ...

Senior Manager/Associate Director - Cyber Incident Response Advisory & Incident Management This is a senior opportunity within a leading Cyber Risk & Security practice, working with major organisations to strengthen their ability to prepare for, manage and recover from complex cyber incidents. The role sits across both proactive … cyber incident response advisory and live incident management, helping clients improve resilience while supporting them through high-impact security events. You will work closely with senior stakeholders and C-suite leaders, advising on cyber incident preparedness, crisis and incident management, response strategies and organisational ...

PermanentLondon, UKPosted 2 weeks ago11779HS 75k – 100k per yearHead of Command Centre & Incident ManagementHybridWe are seeking an experienced and highly motivated Head of Command Centre & Incident Management to lead our UK Command Centre function. This is a critical leadership role responsible for ensuring the rapid restoration … technology services during major incidents, minimising business disruption, and driving operational excellence across the IT estate.You will lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high-priority service disruptions. The role requires exceptional communication ...

Europe, the Middle East and Africa, Asia and Oceania. The group provides services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management and leasing.Architecture, Middleware, Data Management & Enterprise Services (AMD) is part of EMEA Technology. AMD brings together technology functions that support the delivery, operation … data engineering and business intelligence, project delivery, finance technology, compliance technology, digital delivery and related enterprise services.The Risk and Control Manager will support AMD management by helping maintain a clear, evidence-based view of technology risk, control performance, audit readiness and remediation progress across the AMD portfolio. The role ...

operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat … fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training.Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding ...

focusing on a better user experience.Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The opportunityThe Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident … cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must ...

diverse workstreams, adapting agile methodologies to fit project needs and coaching teams on best practices.You will manage team finances with precision, including forecasting, budget management (for both clients and Deloitte), and navigating consulting nuances such as schemes of work and benefits realisation.You will lead and inspire cross-functional teams … reporting requirements in line with laws, client policies, Deloitte standards, and programme expectations.You will manage risks comprehensively, including proactive identification, mitigation strategies, and effective incident management and resolution.You will oversee the full project lifecycle, from inception through to transition and closure (of teams, projects, capabilities, and processes), enacting ...

over the department’s controls design and effectiveness, ensuring controls are proportionate and embedded in day‐to‐day department activityProvide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failureEducate … line with industry and company standardsWork in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

Specialist – Incident Management, Security Monitoring, Public Sector SC Cleared, Remote, 850Are you an experienced Cyber Security Operations Centre (CSOC) professional with a strategic mindset and a passion for safeguarding critical systems? We are seeking a highly skilled SOC Manager with SC clearance to lead and shape our cyber … capabilities for a prestigious public sector client. If you thrive in a dynamic environment, excel at managing teams, and possess a deep understanding of incident management and threat intelligence, this is your opportunity to make a tangible impact.As SOC Manager, you will define and lead the delivery ...

Incident and Command Centre Lead- Large financial services company- Salary circa 80,000 plus bonus, 10% pension and benefits- London based hybrid role (3 days per week in the office)A leading financial services company is looking for a Team Lead for its Incident Management and Command … Centre function. This is a great opportunity where progression into senior management is available in the coming years. The role will take ownership of the UK Command Centre, developing leadership capability while managing business-critical incidents and helping shape the future of IT Operations.Duties will include:Leading ...

Morgan Stanley Investment Management Operations is seeking a proactive Transaction Management leader to join the Public Markets Middle Office and provide high-touch operational partnership to Portfolio Managers and Traders. This role serves as a day-to-day point of contact for front office stakeholders, ensuring smooth front … will help drive the Trade Support coverage model, act as a key escalation point for front office stakeholders, and lead continuous improvement across controls, incident management, and operational resilience. You will also contribute to procedures, governance forums, and change initiatives to ensure consistent execution and a strong risk ...

investing, and the trust that 150 years of J.P. Morgan heritage brings. J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give … work in tribes and squads that focus on specific products and projects. About the role: J.P. Morgan Personal Investing is strengthening its production management capability to support a growing portfolio of wealth products built on a common Investment Platform. We are seeking a Head of Production Management ...

growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.The Role The Service Management group resides within the Technology Operations function within Refinitiv. It provides operational end-to-end service ownership and support, and manages incident, problem … change management processes.The Service Manager (SM) is accountable for service management throughout the service lifecycle and for providing expert input into incident resolution, problem management and change planning. They will focus on the customer experience, ensuring that providers and capabilities meet agreed levels. They will also ...

engineering solutions that make Cboe's operational environment faster, smarter, and more resilient.The Operational Resilience Engineer designs and builds automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They integrate operational systems, develop AI-assisted workflows, and create self-service tooling that … implementing recommendations for improvementSupporting governance, monitoring, and reporting of operational resilience by:Preparing regulatory self-assessments for operational resiliencePreparing regular reports for senior management and board committeesMaintaining operational resilience management informationSupporting the analysis of test results and tracking/reporting remedial actionsBuilding and engineering resilience infrastructure, including:Building ...

looking for support from an exrternal consultant to help implement and configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with ...

Cyber Response Services (CRS) Team within our Cyber Advisory practice. Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a case manager on medium to large cases. This is a hands-on incident response role and an opportunity … through a range of security certifications. In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will ...

looking for an experienced and people‐centred Manager, Command Centre & Incident Management to lead our UK Command Centre team. In this pivotal role, you’ll guide technical specialists through high‐priority incidents, ensure rapid service recovery, and communicate clearly with stakeholders at every level, including senior and executive … performance.Solution design — Ensure IT solutions meet business needs while maintaining a pragmatic, integrated approach to technical design.Bridge call leadership — Instigate and chair technical and management bridge calls, assign tasks, and provide clear, timely reporting.Executive communication — Deliver concise, accurate incident communications to broad audiences, including senior leadership.High‐priority incident ...

incidents, ensuring they are resolved efficiently within agreed SLAs. Maintain detailed records of investigations and resolutions for reporting and analysis. Participation in problem management & major incident management, as required. Conduct audits on accounts/AD groups, including cleaning up leavers and users with revoked access.Support system outages … issues, performing high-level analysis, and keeping stakeholders informed.Offer testing for initiatives such as black building and DR scenarios.Implement a status page solution for incident updates.Collaboration & Stakeholder EngagementWork closely with cross-functional teams to ensure effective resolution of cases and incidents. Liaise with external managed service providers to support ...

Information Security Engineer London to 150kAre you an experienced Information Security professional with Investment Management experience You could be progressing your career, working at the intersection of technology, security and governance within a fast paced Hedge Fund.As a Senior Information Security, you'll play a key role in ensuring … opportunities for improvement and drive remediation through to completion.You'll act as the technical authority for security assurance, providing oversight across identity and access management, vulnerability management, cloud security, endpoint protection, incident management, logging and monitoring, ensuring security controls are effective, measurable and continuously improving.This ...

Cyber Response Services (CRS) Team within our Cyber Advisory practice.Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a case manager on medium to large cases.This is a hands-on incident response role and an opportunity to join … through a range of security certifications.In this role we are looking for a person who can demonstrate strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response leadership role as part of a growing team. You will be expected ...

Information Security Engineer London to £150k Are you an experienced Information Security professional with Investment Management experience? You could be progressing your career, working at the intersection of technology, security and governance within a fast paced Hedge Fund. As a Senior Information Security, you'll play a key role … improvement and drive remediation through to completion. You'll act as the technical authority for security assurance, providing oversight across identity and access management, vulnerability management, cloud security, endpoint protection, incident management, logging and monitoring, ensuring security controls are effective, measurable and continuously improving. This ...

face a challenging cyber threat and look to us to help them understand and respond to that threat.This is a hands-on and operational management role with opportunities to grow into service line leadership. The successful candidate is expected to manage a broad range of cyber-security incidents … well as perform digital forensics (disk, volatile memory, network packets, logfiles) and help advance KPMG’s incident response processes and methodologies. In this role we are looking for a person who can demonstrate strong technical background, significant experience in incident response and digital forensics and is looking ...

exciting growth agenda with the customer at the heart of everything we do.PayPal UK is seeking a dynamic, innovative, and driven Business Continuity & Incident Reporting Manager to join our high-performing global team.You’ll be a member of the PayPal UK COO organisation supporting outsourcing governance and regulatory incident … degree OR Any equivalent combination of education and experience.Additional Responsibilities & Preferred Qualifications:Key Responsibilities-This position will play a key role in bridging effective management of the resiliency and business continuity framework and incident regulatory reporting requirements which enable PayPal to meet its obligations across regulated entities. Provide ...

improvement of technology services across the Group. This leadership role is in our Data, Digital & Technology team. You'll be responsible for service excellence, incident management, supplier coordination, stakeholder engagement and driving a customer-focused technology experience. This role will coordinate with our Technology specialists in data, systems … across TC Group, ensuring services are reliable, responsive, well governed and aligned to business priorities. Define, monitor and report on SLAs, service performance measures, incident trends, request volumes, resolution times and customer satisfaction. Lead incident management processes, ensuring incidents are triaged, prioritised, communicated and resolved effectively, with ...

continuous improvement of core enterprise technology services, ensuring high-quality, reliable and user-focused services across WPP. The role will own service performance, service management, and the service desk, while also leading key vendor and partner relationships to deliver strong operational outcomes and a consistently positive colleague experience.What … doing:Service Delivery LeadershipLead the end-to-end delivery of core services, inc. overseeing the Service Desk and owning Service Management to ensure stable, secure and reliable services for colleagues across WPP.Own operational service performance, with clear accountability for service quality, availability, responsiveness, resilience and continual improvement.Oversee service management ...