1 of 1 Permanent Incident and Problem Manager Jobs in London

Up to £75,000 (DOE) Central London (3 days on-site per week) Permanent Are you an experienced Incident & Problem Manager eager to shape the future of enterprise technology? A leading fintech organisation is seeking a skilled professional to join their Enterprise Technology function in London. Job Title: Incident & Problem Manager Job Type: Permanent Working Arrangement: Hybrid (3 days on-site per week) Office Location: London This is an exciting opportunity to play a pivotal role in evolving incident and problem management frameworks, utilising cutting-edge technologies and AI-driven methods. You'll collaborate … with a high-impact team, influencing strategic direction and fostering a culture of customer obsession, operational excellence, and growth. Responsibilities: Take ownership of the management, communication, and resolution of incidents, working closely with Engineering, Product, Customer Services, and third parties to ensure rapid containment, resolution, and mitigation of customer impact. More ❯