London, England, United Kingdom Hybrid / WFH Options
Informa
You bring curiosity, empathy, and a sense of humour to everything you do. Responsibilities: Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements. Develop effective user interfaces and interaction patterns to help users achieve their goals. Perfect, evolve and maintain design systems while more »
London, England, United Kingdom Hybrid / WFH Options
Publicis Sapient
Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options Establish customer journeymapping to guide product development; then validate that learning with user testing Collaborate with product owners, solution managers, and cross-functional product managers, to more »
London, England, United Kingdom Hybrid / WFH Options
Informa
You bring curiosity, empathy, and a sense of humour to everything you do. Responsibilities: Articulate users’ needs, tasks, and goals into user stories, journey maps, and user requirements. Create wireframes, storyboards, and screen flows. Develop effective user interfaces and interaction patterns to help users achieve their goals. Design more »
London, England, United Kingdom Hybrid / WFH Options
Harnham
surveys and ethnographic studies Analyse research findings to provide actionable insights and recommendations Collaborate with design and product teams to develop user personas, journey maps and wireframes Present findings and recommendations to key stakeholders provided specific cultural context. YOUR SKILLS AND EXPERIENCE Fluent in German and English Proven more »
EXPERIENCE Experienced user of tools such as Figma User experience expert with a history of driving business improvement across multichannel client journeys Customer journeymapping experience User research and usability testing experience BENEFITS Up to £65,000 Flexible hybrid working pattern Opportunity to grow and develop your career more »
London, England, United Kingdom Hybrid / WFH Options
Palladium Digital
user-centric solutions, fostering effective communication and cooperation Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from customer journey maps, product roadmaps to digital products that meet client objectives Build strong, lasting relationships with your clients and identify and act on opportunities within more »
London, England, United Kingdom Hybrid / WFH Options
Jobleads-UK
deliver impactful products that resonate with the mission, driving innovation and setting new industry standards. Core Responsibilities Own the product vision, strategy, and road map, identifying new product to improve revenue opportunities. Develop and deliver a comprehensive product strategy to support PRI strategic priorities . Manage the development of … and use data to inform product decisions and make recommendations. Expertise in business analysis methodologies, tools, and techniques focusing on requirements elicitation, user journeymapping, and validation. We particularly welcome candidates from under-represented groups, including Black, Asian, and other People of Colour, those with visible or non more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
on activities like stakeholder and user interviews, surveys, competitor/peer analysis and other techniques. Work together to create affinity maps, personas, user journey maps and other documentation to visualise research and testing results and share insights with colleagues. You will define measurable KPIs and formulate prioritised hypotheses … in the research and testing aspect of the role Able to clearly visualise research and testing results, e.g., using affinity maps, personas, user journey maps and other techniques Knowledge of industry-standard research methods and experienced in planning, recruiting for and conducting moderated and unmoderated user testing Confident more »
of opportunities for comprehensive customer value chain transformations. Design CX solutions and roadmaps, implementing them across key CX capabilities, including customer experience design, journeymapping, and integrating conversational AI into workflows. Supervise solution architecture, emphasising features, functionalities, and their impact on CX workflows, along with technical architecture aspects … driving P&L of digital teams. Significant industry/domain experience in Financial Services, and Insurance. Expertise in customer experience design and customer journey mapping. Experience in conversational AI implementation. Proficiency in solution architecture (features, functionalities, impact on CX workflow) and technical architecture (data flow, technology integration, scalability more »