1 to 25 of 183 Permanent Knowledge Management Jobs in London

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more. … client, a leading UK law firm ranked as one of the best companies to work for in the country, is seeking a Head of Knowledge Management to establish and develop a modern Knowledge Management function across the firm. This is a rare opportunity to take ownership ...

# AI Knowledge Management Leadremote Global, Global, Global . full-time. September 16, 2026DescriptionservicePathTM is an innovative provider of commercial software for IT Service Providers, specifically Managed Services and Cloud Computing providers.We are strong proponents of leveraging Artificial Intelligence to drive innovation, aligning with our core value … solutions to new heights.To learn more about our corporate values and how AI shapes our approach, visit our website.**Job Description**As the AI Knowledge Management Lead at servicePathTM, you will reimagine how our organization creates, finds, and uses knowledge using AI as the engine ...

applied legal or professional services settings.This role works closely with the AI Enablement team and intersects with Epiq Advisory’s Data Modernization, Document Management, Knowledge Advisory, and Change Enablement teams. It requires the ability to work directly with lawyers, knowledge professionals, legal operations teams, and technical delivery … state and future-state workflows, identify bottlenecks, and recommend process changes that make AI adoption practical, defensible, and measurable.* Coordinate across Data Modernization, Document Management, Knowledge Advisory, and Change Enablement workstreams so AI agents are grounded in trusted content, aligned to system realities, and supported by effective adoption ...

applied legal or professional services settings. This role works closely with the AI Enablement team and intersects with Epiq Advisory's Data Modernization, Document Management, Knowledge Advisory, and Change Enablement teams. It requires the ability to work directly with lawyers, knowledge professionals, legal operations teams, and technical … state and future-state workflows, identify bottlenecks, and recommend process changes that make AI adoption practical, defensible, and measurable. Coordinate across Data Modernization, Document Management, Knowledge Advisory, and Change Enablement workstreams so AI agents are grounded in trusted content, aligned to system realities, and supported by effective adoption ...

opportunity for an experienced lawyer to move into a senior Knowledge & Innovation role at a leading international law firm. The position combines knowledge management, legal technology, training and thought leadership, with significant influence over how legal services are delivered across the business. Client Details Our client … insurance and advisory work. With a substantial global footprint and continued investment in technology and innovation, the firm is focused on improving how legal knowledge is captured, shared and delivered to both lawyers and clients. The Knowledge function sits at the centre of the firm's strategy, working ...

opportunity for an experienced lawyer to move into a senior Knowledge & Innovation role at a leading international law firm. The position combines knowledge management, legal technology, training and thought leadership, with significant influence over how legal services are delivered across the business. Client Details Our client … insurance and advisory work. With a substantial global footprint and continued investment in technology and innovation, the firm is focused on improving how legal knowledge is captured, shared and delivered to both lawyers and clients. The Knowledge function sits at the centre of the firm's strategy, working ...

Knowledge team at Charles Russell Speechlys is a highly regarded and successful function that plays a critical role in the Firm's success. Working in partnership with lawyers and business services colleagues across the Firm, the team supports technical excellence, drives innovation, improves efficiency, manages risk, develops capability … team has a strong reputation both internally and externally and is recognised for its collaborative approach, commercial focus and commitment to continuous improvement. Knowledge Development Lawyers (KDLs) are recognised experts within their fields. They are responsible for capturing, developing and sharing legal and practical knowledge, supporting the implementation ...

supported, measured, and improved across the organisation and its supplier ecosystem. Ensure service designs are aligned to enterprise architecture, information security, data protection, supplier management, operational resilience, and business continuity requirements. Validate service designs against non‐functional requirements, including availability, reliability, scalability, recoverability, monitoring, alerting, access, supportability, and maintainability. … ensuring transition activities are planned, governed, risk‐assessed, and aligned to business and operational outcomes. Plan and coordinate transition activities, including operational readiness assessments, knowledge transfer, training, support documentation, runbooks, monitoring, access, resolver groups, and service reporting. Lead or facilitate Service Readiness Boards to confirm that operational teams, service ...

LondonContract LengthPermanentLocationLondonThis is a fantastic opportunity for a Knowledge Lawyer focused on UK corporate law to join Fladgate’s recently formed Knowledge department during a period of growth and transformation.Reporting to the Head of Knowledge, you will lead the development of the Corporate team’s knowledge … lawyers at all levels; supporting thought leadership and business development; and helping design and implement legal technology, document automation and AI to improve knowledge sharing, efficiency and service delivery.This is a high-impact, collaborative role, partnering with colleagues across Knowledge, Business Development, Technology and other fee-earning departments ...

unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role As a Knowledge Management Specialist within Haleon Global Consumer Relations (GCR), you will be responsible for creating and maintaining knowledge resources and content for consumer … relations agents, including contact handling policies and consumer-facing communications. You will work closely with our Knowledge Manager to set measurable quality standards for knowledge content, drive efficiency in knowledge creation and adoption, and embed Haleon’s tone of voice in all consumer communications. You will partner ...

LondonContract LengthPermanentLocationLondonThis is a fantastic opportunity for a Knowledge Lawyer focused on private client and tax law to join Fladgate’s recently formed Knowledge department during a period of growth and transformation.Reporting to the Head of Knowledge, you will lead the development of the Private Client … department’s knowledge and training capabilities and play a key role in its legal innovation capability. While the role will be primarily focused on supporting the department’s Private Client team, you will also provide support across the wider PC&T department, which includes Family, Corporate Tax and Private ...

systems work efficiently across the enterprise. Day‐to‐day responsibilities will include: Acts as the trusted advisor, defining, governing, and evolving architectures across Information Management, Knowledge Management, OGC, OCCO, Risk, Communications, and Editorial and Creative functions. Develops and maintains end‐to‐end solution designs spanning SaaS …/No Code, CMS, Information and Knowledge management, and custom development platforms using Azure services, ensuring alignment with enterprise architecture standards, and security and regulatory requirements. Translates complex business needs into technology solutions that balance cost, risk, scalability and usability, while building strong partnerships with product owners, delivery ...

systems work efficiently across the enterprise. Day-to-day responsibilities will include: Acts as the trusted advisor, defining, governing, and evolving architectures across Information Management, Knowledge Management, OGC, OCCO, Risk, Communications, and Editorial and Creative functions. Develops and maintains end-to-end solution designs spanning SaaS …/No Code, CMS, Information and Knowledge management, and custom development platforms using Azure services, ensuring alignment with enterprise architecture standards, and security and regulatory requirements. Translates complex business needs into technology solutions that balance cost, risk, scalability and usability, while building strong partnerships with product owners, delivery ...

systems work efficiently across the enterprise. Day-to-day responsibilities will include: Acts as the trusted advisor, defining, governing, and evolving architectures across Information Management, Knowledge Management, OGC, OCCO, Risk, Communications, and Editorial and Creative functions. Develops and maintains end-to-end solution designs spanning SaaS …/No Code, CMS, Information and Knowledge management, and custom development platforms using Azure services, ensuring alignment with enterprise architecture standards, and security and regulatory requirements. Translates complex business needs into technology solutions that balance cost, risk, scalability and usability, while building strong partnerships with product owners, delivery ...

Professional Support Lawyer - Banking & Finance and Corporate Department: Knowledge Management Employment Type: Permanent Location: London Reporting To: Head of Knowledge Management Description To produce and manage Cayman precedents, know-how and client briefings for the Firm's Cayman Islands Banking & Finance and Corporate service lines. … assist with the dissemination of legal and regulatory changes to fee earners. To support the drive for Knowledge Management (KM) to improve client service and to give the firm a competitive advantage through ongoing continuous improvement focus, maximising the use of technology and efficiencies of document production ...

looking for support from an exrternal consultant to help implement and configure. Experience Required: Experience in Admin, Configuration & Development related activities in ServiceNow - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests, SLM & Virtual Agent. Experience with ...

compete with the 'big beasts' and continue to grow, while retaining our values and ethos as a friendly and collegiate workplace environment. This includes knowledge and information management, research, training and technical solutions to help our lawyers work efficiently and collaboratively and to ensure that the firm … collective knowledge is leveraged for the benefit of our clients. Our Researcher role goes to the heart of that. The Global Head of Knowledge Management leads the wider Knowledge team made up of the firm's Professional Support Lawyers and the Information & Research team. The Information ...

configuration of Microsoft Dynamics 365 Customer Service solutions. Gather and translate business requirements into functional specifications. Configure core Customer Service capabilities, including: Case Management Knowledge Management Service Level Agreements (SLAs) Queues and Routing Customer Service Workspace Provide best practice guidance on Dynamics 365 Customer Service. Collaborate with … Maintain solution documentation and governance standards. Skills & Experience Proven experience as a Microsoft Dynamics 365 Functional Consultant with a focus on Customer Service. Strong knowledge of Dynamics 365 Customer Service capabilities and configuration. Experience delivering Case Management and Knowledge Management solutions. Good understanding of the Microsoft ...

opportunity for an experienced real estate lawyer to move into a highly strategic knowledge, innovation and legal technology role within a leading UK law firm. The position combines traditional knowledge leadership with responsibility for a major document automation and technology-enabled service delivery project. Client Details Our client … recognised for its collaborative culture, innovative mindset and investment in technology-enabled legal services. Its Real Estate team advises across commercial property, investment, asset management, corporate real estate support, development, construction and real estate disputes. The practice has a clear growth strategy and is investing heavily in innovation ...

fosters cross-functional collaboration around a shared client-centric vision. As part of the Global PMO, you will lead key global client data management initiatives, partnering with Business, IT, Legal, Security, Data Governance and external partners to drive scalable, compliant and client-focused solutions. You will play a central … governance, data quality, privacy and client data capabilities while ensuring alignment across a complex global organisation. This role requires strong expertise in client data management, stakeholder engagement, governance and project delivery within an international matrix environment. Reports to: Head of Global PMO - Pioneer Key Responsibilities Client Data Management ...

With 20 offices across six continents and London as our HQ, we're shaping the future of fintech – and we're just getting started. Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they … move with confidence and create better experiences for our customers. In this role, you'll help build the connections, habits and resources that make knowledge easier to share and reuse. You'll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing ...

currently working with a leading global law firm to recruit a Knowledge Management Specialist to join their London office on a 6-month fixed-term contract basis, with the possibility of extension. This is an excellent opportunity for an experienced Knowledge Management/Research Paralegal, Analyst … Specialist, to take on a varied role supporting the development and management of legal technical knowledge. The successful applicant will play a key role in maintaining and developing knowledge resources, supporting KM projects, and preparing technical guidance. Key responsibilities will include: Managing data-related elements of KM projects ...

underpinned by technology created with purpose.Your RoleThis is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support … clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams, you will contribute to assessments, transformation programmes and service improvement initiatives that enhance business outcomes, user experience ...

## Knowledge Systems SpecialistApply: London: Full time: Posted Today: JR102262**The role:** We are looking for a Knowledge Systems Specialist to join our Knowledge Management department in London. We are seeking a highly organised and enthusiastic Knowledge Systems Specialist to join our Knowledge team … support the administration, adoption and continuous improvement of the firm's knowledge productivity tools. These include our knowledge management system, collaboration platform (HighQ), document automation, transaction management and AI tools. The successful candidate will be able to build on their existing experience of these or similar ...

fundamentally reimagine their business processes using AI.Amazon Quick is AWS's enterprise AI platform that enables organizations to transform how work gets done, from knowledge management and research to decision-making and operational workflows. This role focuses on helping customers move beyond AI experimentation to systematic business process … lead comprehensive "business execution" transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI services, addressing process redesign, organizational capabilities, change management, and value realization through integrated frameworks and executive alignment. Offering Development & Scaling- Build repeatable transformation methodologies, maturity models, and assessment frameworks that enable ...