1 to 25 of 26 Permanent Operations Management Jobs in London

Sr Mgr, India Partner Ops, Prime Video, Partner Operations Management, Prime Video How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and revolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming … overall direction of the team, developing a culture of customer obsession, high performance, and high-quality partner input, leading to consistent delivery of results against organizational objectives. The Partner Operations Management (POM) team is responsible for driving a world-class partner experience through enabling partners to deliver assets of all varieties on-time, in full and at the … This role will work with executive-level leadership within the streaming community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, marketing, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT, engineering, Localization, Compliance, and digital operations More ❯

This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯

This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. Order Management Support clients in … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills Order Management Contract More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server). Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards More ❯

28days to start off with which increases to 33days after 12weeks. About the Role: We are seeking a dynamic and experienced Service Delivery Lead to provide day to day management and support to the IT Operations & Service team. The ideal candidate will have a strong background in Operations management, supplier management, end user support services … internal, external teams, and strategic partners. What we are looking for in skills and experience The ideal candidate will have a proven track record in managing best-in-class operations and be able to handle high-stakes operational challenges while delivering reliable, highly resilient, and available service in a fast-paced environment. Key Responsibilities Support day-to-day IT … operations across infrastructure, networks, cloud services, and end-user support. Manage MSP relationships, ensuring performance while identifying opportunities to in-source key functions. Ensure service quality through effective incident, problem, and change management (aligned to ITIL). Governance to ensure service is delivered in alignment with agreed KPI's and SLA's cross internal and external delivery partners. More ❯

picture of their customers. Check out our investors and read more about us here . About the team We're looking for a diligent and detail-oriented Office & GTM Operations Manager to serve as the operational heartbeat of our UK team. This is a dynamic, high-impact role that sits at the intersection of office management, business operations … smoothly. If you're a force multiplier who thrives in a fast-paced, collaborative environment and loves making things work better for people, this role is for you. Office & Operations Management Act as the go-to person for the London office: manage office logistics, seating, supplies, vendor contracts, and equipment. Own meeting room bookings, expense tracking, and on … product initiatives. Develop and nurture local consultancy relationships to expand our referral and partner network. Who we're looking for 4+ years of experience in a role spanning office management, people programs, or business operations -startup or scale-up experience is a big plus. Exceptional project management skills and the ability to juggle multiple responsibilities with ease. More ❯

way forward. Job Title: Service Delivery Manager, Data Centre Job Description: As a Data Centre Service Delivery Manager, your primary responsibility will be to oversee the day-to-day operations of a data centre facility. You will ensure the uptime, availability, and efficiency of all systems, equipment, and processes within the data centre. You will also manage a team … of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards.Responsibilities:Data Centre Operations: Manage and oversee the operation, maintenance, and repair of critical facility systems, including power, cooling, security, and fire suppression. Ensure compliance with equipment manufacturer's recommendations, industry best practices, and regulatory requirements. Monitor and analyze key performance … indicators (KPIs) to identify areas for improvement and develop strategies for optimization. Implement and maintain comprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability.Team Management: Lead and manage a team of technicians and engineers responsible for data centre operations. Set clear performance expectations, provide coaching and development opportunities, and conduct regular performance evaluations. Foster a culture of More ❯

Operations Lead (Mobile Tech Standardisation) Tech Operations Lead - Mobile Technology Standardisation STATUS: PAYE Contract LOCATION: London (E14) HYBRID MODEL: 3 days onsite/2 days remote DURATION: 12 months + Responsibilities Coordinating and managing the regional operations & engineering team Ensuring strict adherence to guidelines for handling data-bearing assets Identifying and mitigating risks to maintain project momentum … within financial services or investment banking Enforcing detailed processes and operational compliance Building strong stakeholder relationships across regions Managing multiple priorities under pressure Communicating effectively at all levels of management Understanding desktop hardware and components Applying analytical and problem-solving skills Please note: This role requires you to be onsite 3 days a week; a reasonable commutable domicile is … expected. Engagement via an inside IR35 PAYE model has already been determined. It is essential to have proven experience in operations leadership within enterprise technology programmes, ideally involving mobile device standardisation (provisioning/decommissioning). Reward This client has an enviable reputation for delivering global-scale programmes with a strong emphasis on quality, collaboration, and innovation. Competitive day rate More ❯

build trust and deep relationships with our partners. This role requires requires both a deep understanding of compliance frameworks and strong commercial instincts, ensuring compliance is embedded into our operations and driving a compliance-first culture that enhances our ability to innovate and scale. The successful candidate will balance high-level oversight with hands-on operational management, ensuring … will collaborate closely with our Compliance & Risk team in Hang Zhou as well as regional teams across UK, EU and the US. PRINCIPAL ELEMENTS & ACCOUNTABILITIES Regulatory Compliance and Risk Management Ensure compliance with all relevant UK financial regulations, including Money Laundering Regulations, Proceeds of Crime Act, and FCA Guidelines, as well as our reporting obligations. Develop, implement, and maintain … compliance frameworks, policies, and procedures in line with UK, EU, and global regulatory requirements. Continuously assess compliance risks and implement effective risk management strategies that align with our growth objectives. Stay abreast of regulatory changes and ensure timely updates to policies and operational processes.. Lead regulatory engagement, maintain open and constructive relationships with the FCA and other regulatory bodies More ❯

Strategy and Operations Associate – Contract Role 📍 Location: London, UK 💰 Hourly Rate: £38.45 📅 Start Date: 8th December 2025 📅 End Date: 23rd November 2026 🕒 Contract Type: Full-time, Temporary A leading global tech company is seeking a Strategy and Operations Associate to support a high-performing internal team focused on extended workforce solutions. This team manages onboarding, offboarding, and operational … up background who thrives in fast-paced environments and enjoys working cross-functionally. 🔍 Key Responsibilities Strategic Planning & OKR Tracking: Monitor team progress and prepare materials for leadership reviews. Budget Management: Oversee a $40M budget, including forecasting and reallocation. Business Reviews & Surveys: Lead weekly reviews and biannual time studies; design and analyse employee sentiment surveys. Internal Communications: Manage team-wide … communications, including newsletters. Resource & Headcount Management: Support hiring processes, seating assignments, and ongoing headcount tracking. Executive Support: Prepare communications and materials for senior leadership engagements and team off-sites. Ad Hoc Projects: Lead initiatives independently with minimal oversight. ✅ Ideal Candidate Profile Experience: In strategy and operations roles Background: Consulting or tech start-up experience preferred Skills: Strong data More ❯

Strategy and Operations Associate – Contract Role 📍 Location: London, UK 💰 Hourly Rate: £38.45 📅 Start Date: 8th December 2025 📅 End Date: 23rd November 2026 🕒 Contract Type: Full-time, Temporary A leading global tech company is seeking a Strategy and Operations Associate to support a high-performing internal team focused on extended workforce solutions. This team manages onboarding, offboarding, and operational … up background who thrives in fast-paced environments and enjoys working cross-functionally. 🔍 Key Responsibilities Strategic Planning & OKR Tracking: Monitor team progress and prepare materials for leadership reviews. Budget Management: Oversee a $40M budget, including forecasting and reallocation. Business Reviews & Surveys: Lead weekly reviews and biannual time studies; design and analyse employee sentiment surveys. Internal Communications: Manage team-wide … communications, including newsletters. Resource & Headcount Management: Support hiring processes, seating assignments, and ongoing headcount tracking. Executive Support: Prepare communications and materials for senior leadership engagements and team off-sites. Ad Hoc Projects: Lead initiatives independently with minimal oversight. ✅ Ideal Candidate Profile Experience: In strategy and operations roles Background: Consulting or tech start-up experience preferred Skills: Strong data More ❯

with administrating Microsoft Windows, Linux Operating system. Pipeline CI/CD (Jenkins) Knowledge of Streaming and OTT services is preferred but not a pre requisite as is Scripting Update management, log Analytics and Azure Operations Management Suite (OMS). Hands on experience of Azure Scale Sets and Load balancers Hands-on Experience in Azure ISO security standards … Hands on experience of Azure Blob storage management Experience in interfacing with Azure monitoring and Log Analytics Experience of Scripting with AZ CLI, ARM Templates and Bash Experience: Established skills in software configuration, engineering of java/Python/C# based solutions. Hands on experience in working with RESTful APIs Decent understanding of SQL database design and optimisation Familiarity More ❯

blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … will play a pivotal role in ensuring data integrity, security, compliance, and usability across the enterprise while driving data quality, consistency, and maturity through a robust data asset lifecycle management solution. Collaborating with cross-functional teams, including IT, legal, analytics, and business units, the Data as a Service Lead will establish and ensure technical platform governance policies and best … a service product that drive GenAI solutions, automation for data science capabilities and moves data as a service to an enterprise offering. Data as a Service Products and Data Operations Management Will own roadmap for helping integrate BCGs data assets, catalog, 3rd party data and building data as a service framework for the end user Use metrics to More ❯

in banking and audit relationships. Administer telecoms and mobile contracts, and ensure smooth operation of IT and office equipment. Assist with policy development, compliance tracking, and process documentation. Prepare management reports, support internal committees, and assist the COO with regulatory and compliance work. What you'll need to succeed Proven experience in facilities, IT, HR, or operations management More ❯

in banking and audit relationships. Administer telecoms and mobile contracts, and ensure smooth operation of IT and office equipment. Assist with policy development, compliance tracking, and process documentation. Prepare management reports, support internal committees, and assist the COO with regulatory and compliance work. What you'll need to succeed Proven experience in facilities, IT, HR, or operations management More ❯

Business Development Director Department Sales Reports To Senior Director of Sales/Regional General Manager MAIN PURPOSE OF JOB The Business Development Director will work globally with production, marketing, operations management and senior leadership to acquire new business in the target territory. This individual is an important team member, contributing to the overall customer experience through a customer More ❯

client integrations by offering essential documentation and technical guidance. Present to various stakeholders and analyze data to optimize client success with Google products. Guide business and partners on data management, workflows, and conduct data analysis, delivering insights to stakeholders. Qualifications Bachelor's degree or equivalent practical experience. 3 years of experience in either system design or reading code (e.g. …/MySQL. 5 years of experience in a customer-facing role. 5 years of experience working with Unix or Linux operating systems/commands. 5 years of experience in operations management (e.g., process improvement, operational reviews, optimizing workflows, etc.). About the job As a Technical Solutions Consultant, you will be responsible for the technical relationship of our … largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

leadership and guidance, ensuring high standards across deliverables. Key Skills & Experience 5+ years’ experience as a Business Analyst within Global Custody or Asset Servicing . Strong knowledge of Tax Operations Management and Entitlements Processing . Experience with BaNCS, IMActions, and Xceptor (highly desirable). Proven track record on large, multi-year global transformation programmes . Skilled in requirements … gathering, process modelling, data analysis, and stakeholder management . Knowledge of Agile and Waterfall delivery , with hands-on experience in story/EPIC writing . Proficiency in MS Office (Excel, PowerPoint, Word, Visio) . Excellent communication and stakeholder engagement skills. BA certifications (CBAP, IIBA) a plus. Why Apply? Opportunity to work on a high-profile, global transformation programme . More ❯

data, performance, finance and compliance functions, in support of the Central Surgery Business. They are responsible for the development and maintenance of appropriate data systems, ensuring effective data collection management security, handling, analyses and sharing. They will lead a team that develop and deliver data analysis for reporting purposes, to support operational delivery, resource management, business planning and … Governance, to ensure the business complies with regulatory, organisational and group policies and regulatory requirements. The Performance and Data Manager will report to the Board of Directors (Bofds) & Operational Management (Ops Team) on a monthly basis, on how the Central Surgery is performing against QOF, DES. LES and KPI indicators & PCN IFF indicators to highlight areas that need investigating … data providers in instances of anomalies, training those responsible for accurate data input. Implement data quality initiatives, ensure they are actioned and monitor effectiveness. Collaborate with (bofds) and operational management team to capture and audit of clinical outcome data, patient satisfaction, feedback and complaints. About us Kingston GP Chambers is a Federation of all NHS General Practices within the More ❯