This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. OrderManagement Support clients … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills OrderManagement Contract More ❯
This role is responsible for building trusted relationships, managing post-sales service delivery, and ensuring client satisfaction through effective communication, issue resolution, and continuous improvement. Key Responsibilities Client Relationship Management Act as an ambassador and advocate for clients. Own and lead the end-to-end client service experience. Build and maintain strong, trusted relationships through regular engagement. Work with … leadership to shape long-term service strategies. Client Management Understand client strategies and timelines to support effective planning and delivery. Lead client onboarding and transition activities post-contract. Manage ongoing client needs, including site familiarisation, best practice sharing, event coordination, and issue resolution. Ensure transparent and timely communication with clients at all times. OrderManagement Support clients … Detail-oriented, analytical, and highly confidential. Proficient in Microsoft Office applications. Strong problem-solving skills with the ability to work independently and collaboratively. Desired Skills and Experience Client Relationship Management Service Delivery Management Customer Experience (CX) Account Management Stakeholder Management Customer Success Technical Infrastructure Data Centre Operations Problem Solving Communication Skills OrderManagement Contract More ❯
and more! Deposco's Solutions Consultants are the customer's primary point of contact through the implementation of Deposco's Bright Suite of solutions: Bright Warehouse: Warehouse and Distribution Management Bright Order: Distributed OrderManagement Bright Source: Sourcing and Procurement Bright Store: Inventory Management and Point of Purchase Bright Socket: Software Integrations Bright Performance: Business … of your time will be spent on-site working directly with the customer's project team. What You'll Need Degree level education in Engineering; Computer Science; Supply Chain Management; Management Information Systems; or related technical degree3 - 8 years of experience developing, supporting or implementing application software and/or experience through internships and/or cooperative programsMust … possess an understanding of supply-chain managementExperience troubleshooting and developing SQL queries using relational databasesExperience in XML and JSON files formatsExcellent communications and task management skillsEnthusiastic and positive attitudeAbility to work and collaborate with team members both technically and functionally in natureSelf-motivated and hungry to learnAbility to handle multiple projects and tasks simultaneouslyMust be able to travel at More ❯
improve service quality and customer satisfaction. Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for … duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS 5 Years of experience Proficient in Salesforce Service Cloud, OrderManagement Systems (OMS), and SAP Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations Ecommerce Customer Experience (CX): Over five years of experience in B2C More ❯
improve service quality and customer satisfaction. Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues. Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions. Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment. Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing. Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery. Analysing customer feedback and trends to identify areas for … duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS 5 Years of experience Proficient in Salesforce Service Cloud, OrderManagement Systems (OMS), and SAP Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations Ecommerce Customer Experience (CX): Over five years of experience in B2C More ❯
What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River … of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management systems is highly valued. Why this job is important to us The team you will be joining is a part of Charles River Development (or CRD), that became a … part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. What you will be responsible for PPSS are expected to have More ❯
while serving as senior subject-matter experts. As a manager, Practice Managers lead teams of consultants who are subject-matter experts in the implementation of the Charles River Investment Management Solution (CR IMS). Hiring and staff development of team members as well as all administrative responsibilities including objectives, reviews, promotion recommendations and time & expense approval. Utilisation of their … team in order to deliver successful projects while meeting financial goals. Development of the 'Best Practices' which govern CRIMS implementations in their speciality area. Their contributions as expert-level project resources include defining client requirements, configuring and tuning the solution to the client's business and technical needs, training clients, testing workflows and resolving issues before taking the client … The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State More ❯
City of London, London, United Kingdom Hybrid / WFH Options
RED Global
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
london, south east england, united kingdom Hybrid / WFH Options
RED Global
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
RED Global
years of experience in implementing or architecting ServiceNow solutions Expert in 3 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Telecommunication Network Inventory TNI Strategic Portfolio Management SPM Extensive experience More ❯
years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB ITOM Health and Visibility Discovery Service Mapping Event management Integration with Monitoring tools Health Log Analytics Customer Service Management CSM Sales OrderManagement SOM Extensive experience across the ServiceNow core platform security performance and compliance More ❯
performance against targets, ensuring alignment with finance and budget owners. Collaborate with IT, Legal, Finance, and other departments to define requirements and priorities. Support cross-functional initiatives such as OrderManagement Systems, Legal Management Systems, and Source-to-Contract platforms. Lead supplier evaluations, negotiations, and contract finalisation. Manage service levels, performance reviews, and risk mitigation strategies. Promote More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales OrderManagement SOM More ❯
Blue Yonder is seeking an astute, collaborative team player with a strong understanding of end-to-end retail planning & execution operations -including merchandise financial planning, supply chain planning, category management, transportation, warehousing, labor, ordermanagement, and returns. This individual will help our clients unlock competitive advantage by designing and delivering strategic solutions that connect planning and execution … capabilities. Craft compelling stories and business cases using data-driven insights and tailored solution demonstrations that connect strategy to execution. Collaborate across Blue Yonder's ecosystem-including Sales, Product Management, Professional Services, Value Engineering, and Partners-to design, validate, and present cohesive solutions. Serve as a thought leader on industry trends and supply chain innovation, bringing external market perspective More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Icebrg.co
is a London-based wealthtech startup creating a digital Platform as a Service for modern investment managers: a cloud-native, API-driven wealthtech platform that integrates custody, trading, portfolio management, reporting, and compliance workflows. With live connectivity to Saxo Bank, Addepar, and multiple API-based services (client KYC/AML, market data providers, and many others), Icebrg enables scalable … compliant operations for investment managers. We work in a joint venture with an FCA-regulated partner in the United Kingdom. Our platform handles the most complex aspects of investment management operations, from regulatory compliance and custody services to multi-asset trading and comprehensive reporting. With seamless integrations to industry-leading systems, we provide our clients with access to global … markets while managing all the operational complexity behind the scenes. The Role We are seeking a highly skilled Senior Operations Manager to lead the operational setup and management of the Icebrg platform. You will oversee client assets and reporting, manage operational and regulatory processes, and ensure seamless integration of operational workflows with our technology infrastructure. This is a highly More ❯
london, south east england, united kingdom Hybrid / WFH Options
Icebrg.co
is a London-based wealthtech startup creating a digital Platform as a Service for modern investment managers: a cloud-native, API-driven wealthtech platform that integrates custody, trading, portfolio management, reporting, and compliance workflows. With live connectivity to Saxo Bank, Addepar, and multiple API-based services (client KYC/AML, market data providers, and many others), Icebrg enables scalable … compliant operations for investment managers. We work in a joint venture with an FCA-regulated partner in the United Kingdom. Our platform handles the most complex aspects of investment management operations, from regulatory compliance and custody services to multi-asset trading and comprehensive reporting. With seamless integrations to industry-leading systems, we provide our clients with access to global … markets while managing all the operational complexity behind the scenes. The Role We are seeking a highly skilled Senior Operations Manager to lead the operational setup and management of the Icebrg platform. You will oversee client assets and reporting, manage operational and regulatory processes, and ensure seamless integration of operational workflows with our technology infrastructure. This is a highly More ❯
Systems Analyst in finance , with extensive hands-on experience in Oracle Fusion Financials . In-depth knowledge of Oracle Fusion modules including Accounts Receivable (AR), Accounts Payable (AP), Cash Management (CM), General Ledger (GL), and OrderManagement (OM), along with technical expertise in Oracle Integration Cloud (OIC) for managing integrations is essential. Proficiency in requirements gathering, process … mapping, and stakeholder management within Oracle Fusion environments. Experience with data analysis tools (eg, SQL, Power BI) is a plus. Professional certifications (eg, CBAP, ACCA, CIMA, or Oracle Fusion certifications) are highly desirable. Prior experience in a global or corporate environment is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered by More ❯
Systems Analyst in finance , with extensive hands-on experience in Oracle Fusion Financials . In-depth knowledge of Oracle Fusion modules including Accounts Receivable (AR), Accounts Payable (AP), Cash Management (CM), General Ledger (GL), and OrderManagement (OM), along with technical expertise in Oracle Integration Cloud (OIC) for managing integrations is essential. Proficiency in requirements gathering, process … mapping, and stakeholder management within Oracle Fusion environments. Experience with data analysis tools (e.g., SQL, Power BI) is a plus. Professional certifications (e.g., CBAP, ACCA, CIMA, or Oracle Fusion certifications) are highly desirable. Prior experience in a global or corporate environment is advantageous. To be considered, please ensure you complete your application on the Computappoint website. Services offered by More ❯
product user experiences enable rapid business growth. You have a foundation of technical ability, business acumen, leadership skills, and a desire to provide knowledge transfer. You have technology vendor management experience. You've provided technical direction, guidance, and oversight of vendor solutions and integrations. You have experience working with OrderManagement systems. Charles River being a plus More ❯
class delivered at the lowest cost. Our scope includes all countries where Amazon operates. To succeed with this vision, we systematically eliminate defects in upstream systems, including forecasting, purchase ordermanagement, inventory placement, and search. To accelerate and excel in our execution, we eliminate defects upstream, leverage scalable tech solutions to automate and optimize where elimination is not … of the world's most customer-centric companies. Key job responsibilities Strategic Leadership & Vision • Develop and execute a multi-billion-dollar cost transformation strategy across key areas including inventory management, returns optimization, and shipping costs • Lead the development and implementation of Amazon Defects platform as a centralized solution for defect identification and elimination • Drive innovation in GenAI-based technologies … for root cause analysis and defect elimination Program Management & Execution • Oversee multiple workstreams including inventory defects, returns management, shipping COGS, and variable operations costs • Lead policy change decisions and coordinate with upstream teams for technological implementation • Establish robust control mechanisms and metrics to track progress and ensure sustainable improvements Stakeholder Management & Influence • Partner with senior leadership to More ❯
control, vendor compliance, and efficient delivery of goods and services. This role plays a key part in enabling strategic sourcing, budget adherence, and supplier performance within the Commercial & Service Management team. Job & Candidate Requirements Key Responsibilities: Procurement Operations Manage the full procurement lifecycle: sourcing, quoting, raising purchase orders, tracking deliveries, and receipting goods/services. Ensure all procurement activities … with budgetary constraints and internal policies. Maintain accurate and up-to-date vendor records and contact details. Liaise with suppliers to resolve discrepancies and ensure timely delivery. Financial & Budget Management Monitor and report on procurement spend against budget and forecast. Create and distribute monthly financial reports for Group IT. Track open purchase orders and ensure timely closure post-fulfilment. … Collaborate with finance to ensure invoice accuracy and payment efficiency. Invoice & Purchase OrderManagement Review invoices for accuracy and alignment with purchase orders. Submit vendor invoices before month-end deadlines. Track payment progress and escalate issues as needed - Continual Service Improvement through liaising with Finance to ensure processes are reviewed and improved where possible Maintain reporting on invoice More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Avanti
you'll work independently with minimal supervision Problem-solving mindset - you'll be the person people turn to for solutions Bonus points for: Odoo experience, ERP background, manufacturing/ordermanagement knowledge Why This Role Rocks Real ownership - this is YOUR system to develop and improve Luxury sector - work with high-end brands and prestigious clients Growing business More ❯
do Lead the build out of the Macro trading application support function to provide technical support to our investment professionals Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution Communicate with end-users and senior technology stakeholders throughout incidents Provide cross … training for the wider Trading Application Support team and ensure that documentation is maintained Design and implement robust processes for Macro investment professional application onboarding, including initial setup, access management and user limits administration Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance Collaborate with users and technology teams to create … mentor individuals with varying levels of experience Experience managing major outage communications and proven ability to resolve client issues Ability to deliver incident resolution for clients Strong understanding of ordermanagement workflows Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When More ❯
create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. As a Client Services & Operations Executive you will be responsible for the account management of the successful completion for all wire and email distributions for PR Newswire clients. Taking and interpreting client instructions you will draw on your previous experience to recognise clients … role will allow you to leverage your relationship building and up-selling skills by developing a consultative approach with our internal and external clients to ensure service delivery excellence. Order processing from end to end and providing clients with an excellent service that exceeds their expectations and is in line with PRNE service standards. Standard shifts rotate weekly … Evening shifts occur once every six weeks. Weekend on-call duty runs from 09:00 - 00:00 every other month. What You'll Do Order processing and managing the successful completion of orders for all wire, and e-mail distributions. Provide clients with an excellent service that exceeds their expectations and is in line with corporate strategy. Identify and More ❯