City of London, London, United Kingdom Hybrid / WFH Options
EFCI Group Ltd
Oracle Cloud Pre-Sales EPM Solution Architect - UK & Ireland Are you an experienced Oracle Cloud Enterprise PerformanceManagement (EPM) expert with a passion for shaping innovative financial and operational planning solutions and driving business growth through your technical acumen? Join our collaborative team as a Pre-Sales Solution … Play a key role in guiding clients through their Oracle Cloud EPM digital transformation. You'll lead detailed discovery workshops, thoroughly analyse complex client performancemanagement requirements, and recommend best-in-class technical solutions. Building strong, trusted advisor relationships will be paramount as you develop compelling technical proposals … product demonstrations. Technical Input for Proposals: Contribute your technical expertise to the development of accurate cost estimates and detailed statements of work. Client Relationship Management: Cultivate and maintain strong relationships with clients and partners, acting as a key technical expert. Continuous Learning: Proactively stay updated on the latest advancements More ❯
of the practice: Engagement leadership: leading multiple transactional engagements in ambiguous and rapidly changing environments; Business development: building, commercialising and sustaining relationships with senior management teams for the benefit of the Firm; Leading Deal Advisory relationships with specific clients and identified key accounts, specifically in the TMT sector, and … focusing on ‘must win’ opportunities; Risk management: managing risks appropriately and ensuring the Firm's risk management frameworks are implemented appropriately and effectively; Team development: identifying and bringing on new team members, with particular emphasis on coaching and skills transfer; Personal development: participating in the career and skills … development of more junior staff and acting as a role model with colleagues and clients by living the values of the Firm; Performancemanagement: being responsible for coaching and performancemanagement of a small number of more junior staff. Required skills & qualifications: To succeed in this More ❯
of the practice: Engagement leadership: leading multiple transactional engagements in ambiguous and rapidly changing environments; Business development: building, commercialising and sustaining relationships with senior management teams for the benefit of the Firm; Leading Deal Advisory relationships with specific clients and identified key accounts, specifically in the TMT sector, and … focusing on ‘must win’ opportunities; Risk management: managing risks appropriately and ensuring the Firm's risk management frameworks are implemented appropriately and effectively; Team development: identifying and bringing on new team members, with particular emphasis on coaching and skills transfer; Personal development: participating in the career and skills … development of more junior staff and acting as a role model with colleagues and clients by living the values of the Firm; Performancemanagement: being responsible for coaching and performancemanagement of a small number of more junior staff. Required skills & qualifications: To succeed in this More ❯
Customer Services Team Leader Division: ICT Services Department: Service Desk Reports to (Job Title): Service Desk Manager Main Goal To provide day to day management, supervision and support for the Level 1 Service Reception Team. Responsibilities/Tasks Work with Service Desk Managers (SDM) to effectively support and develop … set SLAs & Resolutions periods. Ensuring that all web chat interactions from customers are answered within 2 minutes of being received by an agent Quality Management – Ensure that monthly call quality and weekly incident management is completed to the relevant standards Escalation/Complaints Management – ensure that all … first line escalations and/or complaints are handled within the set timeframes. Attend customer meetings as required. People Management - Attendance & Performancemanagement, motivation, Defining Success, development, holiday management, as well as any other aspects of people management that may occur. Conduct monthly More ❯
software solutions, providing options and business cases to the IT Director and Leadership team as required. You will also be required to drive the performance of those suppliers. This is a key role that offers significant input into the IT strategy and overall Wasabi development plans and will be … articulate and recommend courses of action that will materially impact the success of the company. You must have excellent knowledge of IT infrastructure, service management, enterprise solutions as well as great communication skills. You will work with the organization’s leadership and IT professionals throughout IT programs and projects. … IT infrastructure Periodically meet with business areas to determine future IT infrastructure requirements Technical lead in IT infrastructure projects and programs Providing specialist advice, management and delivery where required Continually research current and emerging technologies, propose value add improvements Proposing how IT can support growth plans and correct business More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Comtecs
used to support both the internal user based (1200 globally) along with all work undertaken on client sites. This therefore utilises both ITSM (Service Management) and ITAM (Asset Management) modules in the delivery of IT services for internal users and clients (Banks, Finance Company, Public Sector Organisation and … Institutions). You will own the administration, support and management of the platform making appropriate enhancements as required by the business. Secondly, you will undertake major projects at varying stages to deliver CSM (Customer Service Management), FSM (Field Service Management) and SPM (Strategic PerformanceManagementMore ❯
maximize their usage of our services. A proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customer onboarding process. Your Day-to-Day Will Involve: Project Management : Own and … to meet with customers face-to-face, fostering strong relationships and addressing specific needs directly. Coordination : Collaborate closely with cross-functional teams (Sales, Account Management, Compliance, Product) to ensure efficient and coordinated implementation. Allocate tasks and responsibilities to stakeholders as required, monitor progress, and provide guidance as needed. Qualifications … We’re Looking For: Certification in Project Management is a plus Foreign languages are a plus (incl. Chinese) Project Management - 3+ years of experience in project management roles, with a track record of successful project delivery Customer Onboarding - Strong understanding of customer onboarding processes and best practices More ❯
maximize their usage of our services. A proactive approach at handling deadlocks and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customer onboarding process. Your Day-to-Day Will Involve: Project Management : Own and … to meet with customers face-to-face, fostering strong relationships and addressing specific needs directly. Coordination : Collaborate closely with cross-functional teams (Sales, Account Management, Compliance, Product) to ensure efficient and coordinated implementation. Allocate tasks and responsibilities to stakeholders as required, monitor progress, and provide guidance as needed. Qualifications … We’re Looking For: Certification in Project Management is a plus Foreign languages are a plus (incl. Chinese) Project Management - 3+ years of experience in project management roles, with a track record of successful project delivery Customer Onboarding - Strong understanding of customer onboarding processes and best practices More ❯
advisory services. In this role, you will collaborate closely with the Buyer Sales and Technology teams to ensure seamless delivery and customer success. Account Management : Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ’s solutions. Drive … 5+ years of experience in maritime industry managing procurement teams and processes is highly desirable 2+ years of experience in a Customer Success, Account Management, or Consulting role — preferably in B2B SaaS. Strong understanding of procurement process, category management and supplier management skills preferably within maritime industry. … Zone : We value your work-life balance and well-being. Global Opportunities : Be part of an ambitious, expanding company with a local touch. Monthly Performance Support : Our modern performancemanagement framework empowers you to reach your full potential. Diverse, Supportive Work Culture : We’re committed to inclusion More ❯
advisory services. In this role, you will collaborate closely with the Buyer Sales and Technology teams to ensure seamless delivery and customer success. Account Management : Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ’s solutions. Drive … 5+ years of experience in maritime industry managing procurement teams and processes is highly desirable 2+ years of experience in a Customer Success, Account Management, or Consulting role — preferably in B2B SaaS. Strong understanding of procurement process, category management and supplier management skills preferably within maritime industry. … Zone : We value your work-life balance and well-being. Global Opportunities : Be part of an ambitious, expanding company with a local touch. Monthly Performance Support : Our modern performancemanagement framework empowers you to reach your full potential. Diverse, Supportive Work Culture : We’re committed to inclusion More ❯
of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/she should be able todefine processes and create WoW for projects, looks into overall … for scope, effort, budget and delivery Drives continuous improvement in project deliveries and individual/team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline. Contributes to annual planning of PMO and then executes it meticulously Is proactive and the ultimate escalation point on all … matters related to all programs undertaken and team management Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units Establishes and maintains excellent relationships with customer/Business Units Viewed and perceived as a Role model and a genuine Team More ❯
of project managers and/or should be responsible for execution of large project of size $20 million and above, defining and developing Project Management methodologies by working closely with the PMO- Head. He/she should be able todefine processes and create WoW for projects, looks into overall … for scope, effort, budget and delivery Drives continuous improvement in project deliveries and individual/team performance. Towards this, measures and analyzes deliveries and performance across projects and timeline. Contributes to annual planning of PMO and then executes it meticulously Is proactive and the ultimate escalation point on all … matters related to all programs undertaken and team management Will look at Process efficiency and innovate methodology with a view to maximize value provided to the business units Establishes and maintains excellent relationships with customer/Business Units Viewed and perceived as a Role model and a genuine Team More ❯
Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Incident and problem management – taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers Provide solutions/workarounds to … the team are analysed for urgency and impact and then prioritized and allocated accordingly and in line with agreed service levels Responsible for direct management of a team of engineers including; identification of skills gaps, creation of skills matrices, development and implementation of training programme at both individual and … team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performancemanagement of a team, regular score check-ins, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performanceMore ❯
Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Incident and problem management – taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers Provide solutions/workarounds to … the team are analysed for urgency and impact and then prioritized and allocated accordingly and in line with agreed service levels Responsible for direct management of a team of engineers including; identification of skills gaps, creation of skills matrices, development and implementation of training programme at both individual and … team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performancemanagement of a team, regular score check-ins, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performanceMore ❯
new customers and clients through business development activities and to promote VesselMan/ShipServ/Marcura brand awareness. VesselMan is a process and project management platform with a vision to deliver the world’s best digital platform for dry-dockings, technical projects and data driven repairs. This is an … discussions – preferably from the maritime industry related to the opportunities for digitalisation and strategic collaboration across the value chain. You must be comfortable with management discussions, communicating business value from utilizing digital technologies and improved ways of work within asset management, including presentations and product demonstrations. Manage the … sales pipeline and generate revenue using SalesForce. Provide regular updates on the progresses made to Management and update the relevant software that monitor the sales pipeline cycle. Establish customers' needs, assess the relevant services required and prepare the proposal to the customer. Understand the value drivers and negotiate the More ❯
new customers and clients through business development activities and to promote VesselMan/ShipServ/Marcura brand awareness. VesselMan is a process and project management platform with a vision to deliver the world’s best digital platform for dry-dockings, technical projects and data driven repairs. This is an … discussions – preferably from the maritime industry related to the opportunities for digitalisation and strategic collaboration across the value chain. You must be comfortable with management discussions, communicating business value from utilizing digital technologies and improved ways of work within asset management, including presentations and product demonstrations. Manage the … sales pipeline and generate revenue using SalesForce. Provide regular updates on the progresses made to Management and update the relevant software that monitor the sales pipeline cycle. Establish customers' needs, assess the relevant services required and prepare the proposal to the customer. Understand the value drivers and negotiate the More ❯
support operations including desktop support, printers, PCs, Windows environments, meeting room tech, and end-user IT equipment. Manage a geographically dispersed team, fostering cohesion, performance, and accountability. Deliver exceptional stakeholder engagement. Restructure the team as needed: assess performance, make tough decisions on performance, and lead recruitment of … Requirements Proven leadership experience in IT Operations or End-User Support in a fast-paced environment. Deep expertise in Desktop Support and IT Service Management – a hands-on understanding of the technology and how to drive performance. Demonstrated success in team transformation : performancemanagement, restructuring, and hiring. … Exceptional stakeholder management skills – must be confident interfacing with senior leadership and trading floor users. Strong ability to prioritise under pressure and operate with autonomy and sound judgment. Clear, effective, and diplomatic communicator, capable of handling sensitive challenges discreetly. Comfortable operating with seniority and visibility in a demanding London More ❯
support operations including desktop support, printers, PCs, Windows environments, meeting room tech, and end-user IT equipment. Manage a geographically dispersed team, fostering cohesion, performance, and accountability. Deliver exceptional stakeholder engagement. Restructure the team as needed: assess performance, make tough decisions on performance, and lead recruitment of … Requirements Proven leadership experience in IT Operations or End-User Support in a fast-paced environment. Deep expertise in Desktop Support and IT Service Management – a hands-on understanding of the technology and how to drive performance. Demonstrated success in team transformation : performancemanagement, restructuring, and hiring. … Exceptional stakeholder management skills – must be confident interfacing with senior leadership and trading floor users. Strong ability to prioritise under pressure and operate with autonomy and sound judgment. Clear, effective, and diplomatic communicator, capable of handling sensitive challenges discreetly. Comfortable operating with seniority and visibility in a demanding London More ❯
Time or Part Time: Full Time Directorate: Corporate Services (Operations) Salary: Competitive Company Overview: Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services to support major infrastructure and regeneration projects from concept to delivery. We are Project Managers, Chartered Surveyors, Engagement specialists and … of 5 site-based support staff and play a central role in driving operational consistency, sustainability, and efficiency across our property portfolio. Accountabilities Facilities Management Lead and manage day-to-day office operations across all office locations, ensuring consistent service delivery in cleaning, maintenance, post, security, and workspace management. … Monitor service performance of third-party contractors and suppliers (e.g., cleaners), ensuring contract compliance and high standards. Ensure all facilities are fully compliant with UK statutory and regulatory requirements, including fire safety, health & safety, DSE assessments, and risk reporting. Coordinate office moves, reconfigurations, and space optimisation in alignment with More ❯
London, England, United Kingdom Hybrid / WFH Options
UnderTheDoormat Group
every part of the short-term and flexible rental value chain between the property and the guest. This includes Veeve’s full-service property management, Hospiria’s fully integrated global SaaS property management system and TrustedStays, the first platform to connect accredited short-term rentals globally with the … operational excellence to ensure sustainable growth and profitability. This role requires a strategic thinker and hands-on leader with deep expertise in commercial business management, finance operations, and corporate finance. The role would best suit someone who has 10+ years in a Finance Director/CFO role within the … tech and/or hospitality sector. Specialist Skill Sets and Responsibilities 1. Commercial PerformanceManagement -Analyse and manage critical business ratios and KPIs to drive profitability and operational efficiency, including: Average Daily Rate (ADR), Occupancy Rates (hospitality-specific metrics), Revenue per Available Room (RevPAR). Customer Acquisition Cost More ❯
and Digital Advertising to lead the creation of an in-house SEM and digital advertising function within the MarComm department. Structured like an internal performance marketing agency, this team will combine existing and net new resources to deliver scalable, measurable, and efficient search and performance strategies across all … divisions of the TransPefect Global Group. Your primary mission – as the leader of this team – will be to deliver high performance in the areas of brand awareness and qualified lead generation through effective strategy and execution. This role works closely with stakeholders across leadership, corporate marketing, sales, production, and … deliver, all while being held accountable at the same level that a third-party agency would be (where contract renewal depends on results and performance). Internal partnerships and teamwork are critical as this group will be responsible for supporting successful programs across all company divisions, verticals, and products. More ❯
and Digital Advertising to lead the creation of an in-house SEM and digital advertising function within the MarComm department. Structured like an internal performance marketing agency, this team will combine existing and net new resources to deliver scalable, measurable, and efficient search and performance strategies across all … divisions of the TransPefect Global Group. Your primary mission – as the leader of this team – will be to deliver high performance in the areas of brand awareness and qualified lead generation through effective strategy and execution. This role works closely with stakeholders across leadership, corporate marketing, sales, production, and … deliver, all while being held accountable at the same level that a third-party agency would be (where contract renewal depends on results and performance). Internal partnerships and teamwork are critical as this group will be responsible for supporting successful programs across all company divisions, verticals, and products. More ❯
the company's architectural vision and best practices Excellent communication skills, fostering effective collaboration with team members and stake holders Some experience in people management, including hiring, training, and performancemanagement The role has a blended base, between our Central London office and home. We trust you More ❯
through the website and paid digital channels. You’ll be responsible for end-to-end campaign execution, SEO and web optimization, social and paid performance, and continuous conversion improvement. This is a hands-on role suited to someone who thrives on autonomy, experimentation, and impact—and who can translate … paid social (especially LinkedIn), and remarketing platforms. Use SEO and content strategy to drive organic growth, increase rankings, and support thought leadership. Monitor campaign performance and lead quality via HubSpot, GA4, and LinkedIn Campaign Manager reporting on what’s working and why. Run A/B tests to continually … SEO and paid digital strategies. Experience working closely with content and product marketing teams. Creative thinker with a test-and-learn mindset. Strong project management and prioritization skills. Highly analytical and comfortable with campaign data, attribution, and ROI analysis. Clear communicator, both written and verbal. Proactive, resourceful, and confident More ❯
through the website and paid digital channels. You’ll be responsible for end-to-end campaign execution, SEO and web optimization, social and paid performance, and continuous conversion improvement. This is a hands-on role suited to someone who thrives on autonomy, experimentation, and impact—and who can translate … paid social (especially LinkedIn), and remarketing platforms. Use SEO and content strategy to drive organic growth, increase rankings, and support thought leadership. Monitor campaign performance and lead quality via HubSpot, GA4, and LinkedIn Campaign Manager reporting on what’s working and why. Run A/B tests to continually … SEO and paid digital strategies. Experience working closely with content and product marketing teams. Creative thinker with a test-and-learn mindset. Strong project management and prioritization skills. Highly analytical and comfortable with campaign data, attribution, and ROI analysis. Clear communicator, both written and verbal. Proactive, resourceful, and confident More ❯