expert across a diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and … Plan and execute minor upgrades and configuration changes with minimal impact to the production environment. Maintain and optimise system configurations across legacy and modern applications to ensure their continued performance and reliability. System Monitoring & Performance: Maintain and improve logging, monitoring, and alerting systems. Define service-level objectives and indicators for business applications. Continuously review performance metrics against SLO/SLIs and proactively address performance bottlenecks or underperforming systems. Manage system health checks, review logs, and act on warnings to avoid potential disruptions. Provide regular updates to Technology leadership members and key business stakeholders. Work alongside Engineering teams to enhance system resilience, focusing on high-availability, scalability, and reliability. Support and contribute to the More ❯
just about growth; it's about achieving net-zero targets and revolutionising national infrastructure. The Heat Network Technical Assurance Scheme (HNTAS), coming into force in 2026, will mandate stringent performance and quality requirements for all heat networks. Max Fordham is currently looking to grow a dedicated in-house team to assist clients with delivering and maintaining best in class … and upcoming projects. Key Responsibilities Heat Network Design: Leading or contributing to the design of new build heat networks and the refurbishment or replacement of existing networks, ensuring optimal performance and efficiency. Heat Network Monitoring/Guardian Role: Performing design reviews, reviewing contractor's information, conducting on-site installation monitoring, and carrying out witnessing and acceptance testing … to ensure quality and compliance. Post-Occupancy PerformanceMonitoring: Implementing and managing systems for post-occupancy heat network performancemonitoring to track real-world efficiency and identify areas for improvement. Heat Network Optimisation or Troubleshooting Studies: Conducting optimisation studies for existing networks to enhance efficiency, reduce operating costs, improve reliability, and prove HNTAS compliance. Funding Application More ❯
tools, platforms, and processes that improve the overall developer experience. Your work will involve close collaboration with developers, DevOps engineers, and other customers to ensure seamless integration and optimal performance of development workflows. Key Responsibilities: Developer Experience Enhancements: Work on projects to improve developer productivity using tools such as Backstage to create internal developer portals and improve developer workflows. … and provide solutions. Mentor junior team members, providing guidance on standard methodologies for DevOps. Infrastructure Automation & Management: Use Terraform/OpenTofu and automation frameworks to provision and manage infrastructure. Monitoring & Observability: Configure and utilise observability tools like Datadog for performancemonitoring, alerting, and visualisation, ensuring system reliability and quick identification of issues. Performance Optimisation: Continuously monitor … the performance of the tools and services and implement optimisations to improve build times, system uptime, and deployment frequency. Preferred Skills and Experience: Programming Proficiency: Proficient in one or more programming languages (e.g., Python, Java, JavaScript, Go, C#, etc.). CI/CD Tools: Experience with CI/CD tools such as Gitlab and Jenkins. Cloud Platforms: Familiarity with More ❯
we need people who can translate business needs into technology assets and decides "how" they are deployed, while owning the technology strategy and expertise development for Quality Assurance and Performance Engineering. Among your responsibilities, you will: Lead End-to-End Quality Assurance: Lead the development and expansion of a centralized Quality Engineering (QE) Centre of Excellence (COE), ensuring that … quality and performance standards are maintained across all platforms, products, including end-user environments. Implement best practices in quality metrics, reviews, and monitoring to maintain operational excellence. Introduce Holistic Testing Strategies: Oversee the adoption of modern testing methodologies for software, hardware, and network components. Ensure that rigorous quality control processes are applied consistently across all aspects of the … technology stack, including cloud-native solutions, ensuring coverage across functional, non-functional, and performance testing. Introduce Automation and Release Management Rigor: Spearhead initiatives to introduce automated QA processes and establish formal QA frameworks for continuous integration/continuous delivery (CI/CD) pipelines. Lead efforts to automate end-to-end testing and manage structured QA cycles for security updates More ❯
Change your job, change your workplace, change your future Ricoh are currently recruiting for an IT Performance & Quality Manager based in London who will play a critical role in ensuring the efficiency, reliability, and continuous improvement of IT services and operations. This role will be instrumental in consistent adoption of best practices, fostering a culture of continuous improvement, defining … and driving performance metrics and quality standards across the IT platforms and applications. Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call "empowering digital workplaces". In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change. … never been more resolute in our mission - "you work for us, and we ll work for you". What you will be doing Define, track, and report on IT performance KPIs and SLAs. Analyse trends and identify areas for improvement in IT service delivery. Collaborate with IT leadership to align performance goals with business objectives. Develop and implement More ❯
events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support Handle scheduling, data entry, and reporting on sales performance metrics PerformanceMonitoring Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team Performance Management creating reports and a dashboard … to track sales team activity, attainment of targets and performance continuity General Admin assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required Office Management primary contact with building management, ensuring the smooth running of the office, including ordering stock, liaising with maintenance, etc Confidential Information comfortable handling More ❯
events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support – Handle scheduling, data entry, and reporting on sales performance metrics PerformanceMonitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team Performance Management – creating reports and a dashboard … to track sales team activity, attainment of targets and performance continuity General Admin – assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required Office Management – primary contact with building management, ensuring the smooth running of the office, including ordering stock, liaising with maintenance, etc Confidential Information – comfortable handling More ❯
key card issuers. This role will be focused on building and nurturing relationships with card-issuing banks and financial institutions, aiming to significantly improve authorization rates and overall payment performance for Adyen's merchants. By establishing and leveraging these issuer partnerships we want to establish deep, data-driven alliances with issuers, elevating payment performance and driving industry-leading … Develop and maintain high-level relationships with key card-issuing banks and financial institutions, moving beyond transactional interactions to strategic partnerships and exploring new joint opportunities and solutions Drive Performance Optimization: Implement data-driven strategies to proactively monitor BIN/MID performance, identify trends, troubleshoot decline rates, and optimize transaction types to enhance authorization rates and reduce unnecessary … payment ecosystem Collaborate on Process & Tooling Automation: Work closely together with internal teams, including Merchant Data Analytics and Merchant Observability, to design, develop, and implement standardized, repeatable workflows, robust monitoring systems, and automated tools Who you are: 5+ years of experience in payments, acquiring, or card networks, demonstrating a unique blend of operational expertise and strategic thinking Proven payments More ❯
RON Project. This is a temporary role, designed to coincide with the duration of the project specific need - expected to be around 18 months. This role is responsible for monitoring the overall performance of the RON network and looking for optimisation opportunities. The role supports configuration, maintenance and upgrades for the system. The role holder will have complex … be an on-site role, working within the RON network, meaning you could be based in Palestra, Waterloo or other designated sites associated with the programme. Key Responsibilities Network PerformanceMonitoring and Optimisation VLAN Configuration and Maintenance Switch/Router/Firewall Configuration Threat and Patch Validation (Use of Test and RefNet Environment) Hardware and Firmware Upgrades Hardware … Validation Remediation Implementation (in response to a network issue) Recommendation to NSA Change Implementation in Production Environment Log in/log off activities for new systems and applications (also monitoring the capacity) Use of distributed file storage/sharing Admin rights for specific applications Run book (Service Centre Technical Document) Use of Metrix Human Skills Experience of working using More ❯
offerings. Develop standalone and packaged cyber solutions tailored to customer needs across various sectors. Monitor emerging cyber threats and regulatory changes to ensure product relevance and responsiveness. Portfolio Management & PerformanceMonitoring: Analyse portfolio performance and underwriting metrics (e.g. loss ratios, rate changes, claims trends). Drive corrective action where required, including pricing adjustments and risk appetite refinement. More ❯
offerings. Develop standalone and packaged cyber solutions tailored to customer needs across various sectors. Monitor emerging cyber threats and regulatory changes to ensure product relevance and responsiveness. Portfolio Management & PerformanceMonitoring: Analyse portfolio performance and underwriting metrics (e.g. loss ratios, rate changes, claims trends). Drive corrective action where required, including pricing adjustments and risk appetite refinement. More ❯
offerings. Develop standalone and packaged cyber solutions tailored to customer needs across various sectors. Monitor emerging cyber threats and regulatory changes to ensure product relevance and responsiveness. Portfolio Management & PerformanceMonitoring: Analyse portfolio performance and underwriting metrics (e.g. loss ratios, rate changes, claims trends). Drive corrective action where required, including pricing adjustments and risk appetite refinement. More ❯
london (city of london), south east england, united kingdom
Santam Syndicate 1918
offerings. Develop standalone and packaged cyber solutions tailored to customer needs across various sectors. Monitor emerging cyber threats and regulatory changes to ensure product relevance and responsiveness. Portfolio Management & PerformanceMonitoring: Analyse portfolio performance and underwriting metrics (e.g. loss ratios, rate changes, claims trends). Drive corrective action where required, including pricing adjustments and risk appetite refinement. More ❯
teams across pipelines, notebooks, SQL and Python. Work closely with peers to deliver solutions. (Engineers, Analysts, Scientist & Cloud) Contribute to internal accelerators and data communities. Ensure governance, security, and performance monitoring. Occasional travel to client sites. Stay current with emerging trends. Mentor and provide technical leadership. Proven experience as an Azure Data Architect or Lead Data Engineer. Expertise in More ❯
learning models that power real-world decisions - from underwriting to fraud detection to optimise customer conversion. This is an end-to-end role: data wrangling, model development, evaluation, and performance monitoring. As a Data Scientist, you'll play a key role in the end-to-end lifecycle of their advanced machine learning models, working with structured and unstructured data More ❯
architecture and strategic planning for the future SaaS solution. • Conduct market, competitor, and customer research to support strategic decision making • Develop and maintain data reports and dashboards for business performancemonitoring • Assist in the creation of user stories, wireframes, and test cases • Support QA and UAT processes to ensure the product meets business needs • Support the business with More ❯
facts simply and effectively to both peers and those less experienced. 4. Daily management and maintenance of the Authentication, CyberArk and Access Management platform, ensuring service availability; health and performancemonitoring & alerting and the maintenance of operational & technical documentation. 5. Balance technical fact/opinion against business risk/delivered service to provide well thought through guidance to … tools available, to evidence and escalate issues to the management team. Candidate should be comfortable in communicating with all levels of the management hierarchy. 7. Produce and interpret service performance and security data to provide analysis for investigations; baseline performance and trend reports for management to highlight areas of focus/improvement and on-going change. 8. Play More ❯
resource management decisions and their outcomes, ensuring transparency and integrity in all actions. Reliability: Be dependable in delivering on commitments, ensuring that projects are staffed appropriately and on time. PerformanceMonitoring: Implement systems to track and report on resource utilisation and project progress, holding oneself and others accountable for results. Craft Excellence: Strive for excellence in resource management More ❯
support, product, and technical teams to ensure timely and effective resolution. Product Expertise: Become a subject matter expert on OSTTRA's platforms, providing guidance and best practices to customers. PerformanceMonitoring: Utilize data and analytics to monitor customer health, usage patterns, and identify areas for intervention or growth. What's in it for you Opportunity for Growth: Network More ❯
internal team of machine learning scientists, protein engineers, and biologists. This role entails comprehensive ownership across the partner-facing aspects of our platform, driving adoption of new features, optimising performance for partner integrations, and developing roadmaps for internal feature development. Who we are: At Latent Labs, we are building frontier models that learn the fundamentals of biology. We pursue … building and maintaining strong relationships with partners, and to work effectively with cross-functional teams. You are strong with analysing data, identifying trends, and developing strategies for improving partner performance, such as triaging feature requests and contributing to internal product roadmaps. You have the ability to adapt to changing partner needs and to learn new technologies quickly. What Sets … their use of our platform to maximise its value. Relationship Management: Building and maintaining strong relationships with partners, acting as a trusted advisor and ensuring their needs are met. PerformanceMonitoring and Reporting: Tracking partner adoption rates, identifying areas for improvement, and reporting on key performance indicators (KPIs). Driving Business Growth: Working with partners to identify More ❯
are seeking an experienced Lead Category Manager - IT to lead, develop, and manage IT procurement strategies and activities. You will be responsible for driving value for money, optimising supplier performance, managing commercial risks, and supporting the organisation's strategic objectives through effective category management. This is a high-profile role where you will lead a small team, manage complex … award. Develop and deliver effective procurement strategies, including early stakeholder engagement and market analysis. Ensure all procurement activity complies with relevant regulations and governance requirements. Manage supplier relationships, including performancemonitoring, risk mitigation, and contract handovers. Draft high-quality contractual documentation, reports, and business cases. Category Strategy & Planning Own and deliver the IT Category Strategy, ensuring alignment with … ensure quality service delivery. Ensure suppliers meet diversity, sustainability, and responsible procurement standards. Support budget planning, cost optimisation, and savings delivery. Analyse financial data and procurement KPIs to track performance and drive efficiencies. Produce concise reports for senior management and governance boards. Leadership & Team Management Lead, mentor, and develop a team of two procurement professionals. Build a collaborative, high More ❯
on generative AI, providing guidance to cross-functional teams including digital, platform, and governance stakeholders. Deploy and Scale AI Solutions Execute deployment strategies and provide technical guidance on containerization, performancemonitoring, and production deployment. Consult on leveraging cloud platforms like AWS, Azure, and GCP to facilitate scalable model deployment. Partner with developers and engineers to deploy machine learning More ❯
Cash process and supporting revenue analysis. The role also covers operational financial support including month-end close activities and reporting. The role offers exposure to cross-functional collaboration and performance monitoring. Your Mission: Join our team! Own and manage project creation and maintenance in SAP (starting point of O2C process) to ensure accuracy and completeness Monitor revenue flows and More ❯
Cash process and supporting revenue analysis. The role also covers operational financial support including month-end close activities and reporting. The role offers exposure to cross-functional collaboration and performance monitoring. Your Mission: Join our team! Own and manage project creation and maintenance in SAP (starting point of O2C process) to ensure accuracy and completeness Monitor revenue flows and More ❯
Cash process and supporting revenue analysis. The role also covers operational financial support including month-end close activities and reporting. The role offers exposure to cross-functional collaboration and performance monitoring. Your Mission: Join our team! Own and manage project creation and maintenance in SAP (starting point of O2C process) to ensure accuracy and completeness Monitor revenue flows and More ❯